International Journal of Science, Technology & Management (IJSTM)
Not a member yet
1053 research outputs found
Sort by
Analysis of Public Satisfaction Levels Towards Hospital Services Using The K-Nearest Neighbors Method (Case Study: XYZ Regional Public Hospital)
No full textThe level of public satisfaction with health services is an important indicator that reflects the quality of services provided by a hospital. XYZ Hospital, as one of the main health service providers, strives to continuously improve the quality of its services by understanding and evaluating the level of patient satisfaction. However, challenges arise when it comes to accurately identifying and predicting patient satisfaction, given the diverse characteristics of patients and the complexity of the services provided. Therefore, this study aims to analyze the level of public satisfaction with XYZ Hospital services using the K-Nearest Neighbors method. This study employs a quantitative approach by utilizing patient satisfaction data obtained through a survey. We then analyze the data using the K-Nearest Neighbors method, known for its effectiveness in classifying based on data proximity. We carry out the model performance evaluation process through an evaluation matrix that includes accuracy, precision, recall, and F1-score. The results of the study show that the K-Nearest Neighbors model is able to classify patient satisfaction with an accuracy value of 94%, precision of 97.67%, recall of 95.45%, and F1-Score of 96.55%. These results indicate that the K-Nearest Neighbors model is not only accurate in predicting patient satisfaction but also consistent in classifying patients who are satisfied and dissatisfied. The study's conclusion is that the K-nearest neighbors method is very effective in analyzing and predicting the level of patient satisfaction at XYZ Hospital. This study makes a significant contribution by utilizing the K-Nearest Neighbors model as a potent predictive tool for assessing patient satisfaction, a tool hospitals can employ to enhance service quality. We hope that further development will enable the larger-scale implementation of this model, thereby enhancing the quality of health services across various hospitals
Effectiveness of Rhizobacteria from Muting District (DMSJ 3) and Semangga District (DSK 3) in Increasing Rice Yield (Oryza Sativa L.) Under Drought Stress
No full textDrought is a climatic phenomenon that can significantly disrupt the growth and reduce the yield of rice plants. Inoculation of rhizobacteria can increase the yield of rice plants under drought stress conditions. The research was conducted at the Agrotechnology Laboratory of Agronomy Unit and Experimental Garden II of Faculty of Agriculture, Halu Oleo University, Kendari from October 2024 to January 2025. The treatments in this study were drought stress and rhizobacterial isolates. Drought stress treatment consisted of control (K0), 25% drought stress (K1), 50% drought stress (K2) and 75% drought stress (K3) while rhizobacterial treatment consisted of control (B0), isolate DMSJ 3 (B1) and isolate DSK 3 (B2). Each treatment was repeated 3 times, the treatment pots were arranged according to a split-plot design consisting of 5 polybags. Observational data were statistically analyzed using analysis of variance at the real level ? 0.05 and will be further tested with DMRT ? 0.05 if it shows a significant effect. The results showed that inoculation of rhizobacterial isolates DMSJ 3 and DSK 3 was able to increase plant yield under drought stress conditions characterized by an increase in the number of productive tillers, flag leaf area, flowering age, total grain per panicle, percentage of filled grain per panicle, 1000 grain weight, grain weight per panicle, yield and drought tolerance index. Isolates DMSJ 3 and DSK 3 have the same ability to increase yield and induce resistance of rice plants to drought stress conditions
The Influence of Emotional Intelligence and Work-Nonwork Boundary on Work-Life Balance and Job Satisfaction among Dentists in Samarinda City
Get PDFPenelitian ini bertujuan untuk menganalisis pengaruh Emotional Intelligence (EI) dan Work-Nonwork Boundary (WNB) terhadap Work-Life Balance (WLB) dan Job Satisfaction (JS) pada Dokter Gigi di Kota Samarinda. Profesi dokter gigi menghadapi tuntutan kerja yang kompleks, baik dari aspek klinis maupun sosial, yang dapat menimbulkan konflik peran dan ketidakseimbangan hidup. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui kuesioner yang dirancang berdasarkan indikator teoritis dan empiris. Populasi penelitian mencakup seluruh dokter gigi aktif di Samarinda dengan teknik sensus sebagai metode pengambilan sampel. Analisis data dilakukan menggunakan Structural Equation Modeling–Partial Least Squares (SEM-PLS). Hasil penelitian diharapkan menunjukkan bahwa EI berperan penting dalam meningkatkan kemampuan pengelolaan emosi, penetapan batas peran, serta pencapaian keseimbangan hidup. Sementara itu, pengelolaan WNB diprediksi dapat mengurangi konflik peran dan meningkatkan kepuasan kerja. Penelitian ini diharapkan memberikan kontribusi teoritis dalam pengembangan literatur MSDM dan psikologi kerja, serta manfaat praktis bagi institusi kesehatan dalam merancang kebijakan pengembangan kompetensi emosional dan strategi manajemen peran untuk meningkatkan kesejahteraan kerja dan kualitas pelayanan dokter gigi
The Effectiveness Of Islamic Banking Financing In Enhancing Economic Growth In Sumenep Regency
Get PDFThis study investigates the effectiveness of Islamic banking financing in enhancing economic growth in Sumenep Regency. Islamic banking plays a significant role in providing Sharia-compliant financing solutions, especially for Small and Medium Enterprises (SMEs) that form the backbone of the local economy. The research employs a mixed-methods approach combining quantitative and qualitative data collected from Islamic banking institutions and regional economic statistics between 2018 and 2023. Quantitative analysis utilizes multiple regression models to measure the impact of Islamic financing schemes, such as Mudharabah and Musyarakah, on the growth of SMEs and Gross Regional Domestic Product (GRDP) in Sumenep. Qualitative data from interviews with banking officials and SME entrepreneurs provide insights into factors that enhance financing effectiveness, including trust, compliance with Islamic economic principles, and accessibility of capital. The findings indicate that Islamic banking financing significantly contributes to economic growth by supporting SME development, improving income levels, and fostering sustainable business practices. However, challenges such as limited human resources and regulatory constraints are identified as barriers to maximizing financing potential. The study concludes that optimizing Islamic banking products and strengthening institutional support can further accelerate economic growth in the region. This research provides valuable implications for policymakers, banking institutions, and stakeholders seeking to leverage Islamic finance as a tool for regional economic development
Implementation Of Green Open Space Policy In The Utilization Of Public Space In Medan City
Get PDFImplementation of green open space policy in the utilization of public space in Medan City. Implementation of Green Open Space (RTH) policy in Medan is quite complex, including uneven distribution of RTH, poor facilities and infrastructure, minimal supporting facilities for comfort, and incompatibility with the area of ??land used for RTH. problems. Legally and regulatoryly. This study uses a descriptive approach. The results of this study indicate that: 1. The number and nature of RTH in Medan City have not met the needs of the community. 2. The product of Regional Regulation Number 2 of 2015 concerning Detailed Land Use and Development of Medan City in 2015-2035 is not implemented in accordance with other similar regulations. 3. Participation of the Medan community in making the RTH policy a success is still part of the program
Assessing the Impact of Competency and Intellectual Capital on MSMEs' Performance: Insights from Banjarmasin City
Get PDFThis research examines the impact of competency and intellectual capital on the performance of micro, small, and medium-sized enterprises (MSMEs) in Banjarmasin City. This research used a quantitative approach. Data were collected via an online questionnaire with 51 MSME actors as respondents. Data were analyzed using multiple linear regression methods. The results indicate that intellectual capital, encompassing knowledge, expertise, and innovation, significantly influences performance. However, competency does not show a significant impact on MSMEs’ performance. These findings provide insight into the condition of MSMEs in Banjarmasin City and can provide additional empirical evidence on the effect of intellectual capital. Additionally, this result can serve as a reference for policymakers to help MSMEs improve their performance through targeted training, mentorship, and collaborative networks. The implications of this research emphasize the importance of developing intellectual capital for MSMEs to enhance their performance. The finding that competency has an insignificant impact on performance warrants further investigation.
Additionally, this result can serve as a reference for policymakers to help MSMEs improve their performance through targeted training, mentorship, and collaborative networks. The implications of this research emphasize the importance of developing intellectual capital for MSMEs to enhance their performance. The finding that competency has an insignificant impact on performance warrants further investigation.
Keywords: Competency, Intellectual Capital, MSMEs, Performance. Resource-based vie
The Effect Of Placement, Workload And Competence On Employee Performance At Pt. Pln (Persero) Up3 Pematangsiantar
No full textThis study aims to analyze the placement, workload and competency and performance of employees at PT. PLN (Persero) UP3 Pematangsiantar and analyzed the influence of placement, workload and competence on employee performance at PT. PLN (Persero) UP3 Pematangsiantar. This research is a quantitative research with a descriptive approach with the research population is all employees at PT. PLN (Persero) UP3 Pematangsiantar as many as 141 people. Descriptive data analysis using Structural Equation Modeling - Partial Least Square (SEM-PLS). The findings of the study show that a) There is a positive and significant influence of placement variables on performance that has a significant effect on performance. b) There is a negative and significant influence of workload variables on performance. c) There is a positive and significant influence of competency variables on performance
IPO Underpricing: IPO Stock Performance On The Indonesia Stock Exchange
No full textThis study aims to analyze non-financial factors that influence underpricing in companies conducting Initial Public Offerings (IPOs) on the Indonesia Stock Exchange during the period 2021 to 2023. The variables analyzed include industry sector, issue size, underwriter reputation, auditor reputation, and legal consultant reputation. The research employs a quantitative approach with an explanatory design and uses binary logistic regression analysis. The sample consists of 187 firms selected using purposive sampling. The results show that the underpricing phenomenon remains prevalent in Indonesia. Among the variables studied, issue size and auditor reputation have a significant influence on underpricing. These findings indicate the importance of strong market signals in reducing information asymmetry between issuers and investors. This research contributes to the IPO literature in emerging markets and provides practical implications for companies, investors, and capital market authorities
The Effect Of Servant Leadership And Intrinsic Motivation On Affective Commitment And Employee Performance
No full textThis study aims to examine the influence of servant leadership and intrinsic motivation on affective commitment and employee performance. Employing a causal research design with a quantitative approach, data were collected using a saturated sampling method from 90 employees. The data were analyzed using Partial Least Squares (PLS) with the SmartPLS 4 software. The results indicate that servant leadership has no significant effect on affective commitment but has a positive and significant effect on employee performance. Intrinsic motivation positively and significantly affects both affective commitment and employee performance. Furthermore, affective commitment has a significant positive effect on performance. However, affective commitment does not mediate the relationship between servant leadership and employee performance, whereas it does mediate the relationship between intrinsic motivation and performance
The Impact Of Flexible Working Arrangements On Employee Productivity: The Mediating Role Of Work-Life Balance
No full text
This study examines the impact of flexible work arrangements on productivity in start-up companies located in Bandung Techno Park, using work-life balance as a mediating variable. With a sample size of 168 start-up company members in Bandung Techno Park (BTP), this study uses a probability sampling technique. This study uses quantitative research techniques and structural equal modeling (SEM) based on partial least squares (PLS-SEM) for data analysis. Based on the results of the study, work-life balance and increased productivity are greatly enhanced by flexible work arrangements. The mediating variable of work-life balance acts as a mediator between productivity and flexible work schedules. The findings of this study can be a guide for business management who want to increase the productivity of start-up companies through work arrangement solutions that support work-life balance