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The Influence Of Service Quality On Patient Satisfaction At Sukahaji Majalengka Health Center
Get PDFPuskesmas, as a health service institution, aims to pay attention to the promotion and prevention of disease, as well as individual health services at the initial level, is a center for community health development which has the responsibility to care for public health in the area under its responsibility, and is important for ensuring patient satisfaction. can influence subsequent behavior in using these health services, while the quality of health services needs to be improved to meet standards by utilizing resources efficiently, effectively within the limits of the Government and community's capabilities, so as to create service user satisfaction which forms a harmonious relationship between service providers and customers. The lack of health facilities, including adequate medical equipment, as well as delays in services due to a shortage of medical personnel, have resulted in decreased patient satisfaction at the Sukahaji Community Health Center, Majalengka Regency. The aim of this research is to examine and analyze service quality and patient satisfaction as well as the influence of the relationship between these variables at the Sukahaji Community Health Center. The research method used is a quantitative method with multiple linear analysis. Service quality variables, including Tangible, Empathy, Reliability, Responsiveness, and Assurance, received high ratings, as did patient satisfaction. Tangible, Reliability, and Assurance have a positive and significant influence on patient satisfaction, while Empathy and Responsiveness have a positive but not significant influence. Overall, the high quality of service collectively contributes to patient satisfaction at the Sukahaji Community Health Center, Majalengka
Hegemony Of Javanese Political Culture In Regional Head Elections
Get PDFAs for this paper, it reviews the theory of hegemony and political culture. In this case, the Javanese tribe is the main theme. Given that the Javanese tribe is a fairly unique tribe - because of their large number - it is even more interesting if it is connected to the Regional Head Election (Pilkada). There are a number of reasons why ethnic issues are more likely to arise in regional elections compared to national elections such as legislative and presidential elections. First, candidate battles in Pilkada are generally local. Many candidates are running to represent certain groups. This causes candidates who happen to come from or are supported by the majority group to use ethnic issues and sentiments to gain support from voters. This is different from elections at the national level where candidates who run actually want to be perceived as accepted by all groups or groups. Second, the issues raised in local elections are generally local in nature, while issues in national elections are generally general issues such as education, foreign relations, and so on. Candidates running in national elections (such as presidential elections) do not talk about specific conditions in a region, but rather about programs and efforts that will be made to overcome national problems
An Analysis Of Power Transformer Performance Reliability On The Effect Transient Recovery Voltage
Get PDFTechnologies a power transformer is a crucial component in an electric power system that functions to change electric voltage from one level to another. Reliable transformer performance is essential to ensure the continuity of electricity supply and prevent significant losses. One phenomenon that can affect transformer reliability is Transient Recovery Voltage (TRV). This paper described the reliability of power transformer performance against the influence of TRV through simulations and experimental measurements. The research methodology includes literature review, mathematical modeling, simulation using electric power system analysis software, and laboratory testing. The research results show that TRV has a significant influence on transformer reliability, especially under conditions of major disturbances. Recommendations for mitigating the impact of TRV include the use of additional protective devices such as surge arresters and improving the quality of transformer insulation. By understanding the influence of TRV on transformer performance, it is expected to increase the reliability and operational lifespan of power transformers, as well as reduce the risk of economic losses due to transformer damage. This research makes an important contribution to the development of protection and maintenance techniques for power transformers in modern electric power systems
The Influence Of Spirit, Leadership Style, And Ethic On Performance Employees Bank BRI Medan
Get PDFThe impact of work enthusiasm, leadership style, and work ethic on the performance of employees at PT Bank Rakyat Indonesia, Medan Branch. This research aims to determine and analyze the influence of work enthusiasm, leadership style, and work ethic on em-ployee performance. The research uses a quantitative approach and is classified as ex-planatory research. The study was conducted at the PT Bank Rakyat Indonesia Medan Branch office. The population includes all permanent employees at this branch, totaling 64 employees. To ensure a representative sample, the research included the entire popu-lation, resulting in 64 respondents. Data analysis was performed using Descriptive Anal-ysis and Regression Analysis. The results indicate that work enthusiasm, on its own, does not significantly affect employee performance. However, both leadership style and work ethic significantly impact employee performance. Collectively, work enthusiasm, leadership style, and work ethic have a significant effect on employee performance
The Influence Of External Factors And Internal Factors On Stock Prices In The Property Sector For The 2013-2023 Period On The Indonesian Stock Exchange
Get PDFThis study analyzes the effect of external factors, such as interest rates, property capitalization value, and house price index, as well as internal factors such as the value of DER (Debt Equity Ratio), ROA (Return on Assets), and NPM (Net Profit Margin), on the price of property stocks on the Indonesia Stock Exchange (IDX) during the period 2013-2023. In this study, the population in this study were property stocks totaling 85 issuers of shares that were sloping on the Indonesia Stock Exchange. And in this study to determine the sample to be used, the researchers used the simple random sampling method. The method in this study uses quantitative methods with simple random sampling techniques. In this case the sample to be used is as many as 20 samples of property stocks listed on the IDX for the period 2013-2023. The data used is secondary data in the form of financial statements. the analysis used is descriptive statistical analysis technique, time series method, multiple linear regression analysis, classical assumption test, Multivariate Test using SPSS. The results showed, ROA, DER, house price index and interest rates had a positive and significant effect on property stock prices for the period 2013-2023 while the capitalization value of the property had no significant effect on stock prices. The negative coefficient direction explains that an increase in market capitalization will result in a decrease in stock prices on the IDX for the 2013-2023 period. The results of this study show an Rsquare value of 0.580 or 58% of the influence of the independent variable (x) on the dependent variable (y) while 42% of the stock price can be explained by other variables. The implication is that investors and market participants can consider information about relevant external and internal factors in the property market. This research provides important contributions and contributions in understanding the dynamics of the property stock market in Indonesia and can be a reference for further researchers in this field
The Effect Of Job Satisfaction Mediating Organizational Culture And Compensation On Job Loyalty In Generation Z
Get PDFThis research aims to determine the mediating effect of job satisfaction on the influence of organizational culture and compensation on work loyalty. This research method is quantitative descriptive. This research used a sample of 97 respondents by distributing online questionnaires. This research uses a Structural Equation Modeling (SEM) approach based on Partial Least Square (PLS) using SmartPLS 3.3 software. This research is census research. The research results show that all indicators used in this research are valid and reliable. Conclusion,Organizational culture, compensation and job satisfaction influence work loyalty. Also, job satisfaction has a role in mediating the influence of compensation on work loyalty. However, it does not mediate the influence of organizational culture on work loyalty
The Implementation Of The Functions Of The Village Council (BPD) In The Administration Of Village Governance In Situterate Village
Get PDFThis study aims to analyze the implementation of the functions of the Village Council (BPD) in the administration of village governance in Situterate Village, Cikande District, Serang Regency. The research method used is qualitative with a descriptive approach, involving in-depth interviews, observations, and document studies. The findings indicate that the understanding of BPD members regarding their duties and functions is still limited, particularly in the areas of legislation and supervision. The level of education and training of BPD members significantly affects the effectiveness of their task performance, with better-educated and trained members demonstrating greater competence in fulfilling their roles. Coordination between BPD and the village government also needs improvement, especially in communication and role clarity. Moreover, public participation in village governance remains low, primarily due to a lack of socialization and transparency in the decision-making process. Bureaucratic complexity and administrative hurdles frequently impede the implementation of BPD work programs. The study suggests enhancing training, education, and coordination, as well as simplifying bureaucracy to support more effective BPD task execution
Assessment Of TV One Change Project For Analog Switch Off (ASO) Preparation Based On Dice Framework
Get PDFBroadcasting technology has change from analog to digital. In 2020, Indonesia government set out the deadline of analog switch off for every television station in 2 years. In change preparation, there are 2 (two) important factors i.e hard factor and soft factor. Both factor is needed to make change implementation successful. Sirkin (2005, p. 100) state that there is aspect has to give attention in the change process i.e hard factor. Hard factor in change management are duration, integrity, commitment and effort. It call DICE Framework. As one of the most famous television channel is Indonesia, tvOne got impact from analog switch off (ASO) regulation. This thesis try to formulate how the assessment of tvOne change projeck for analog switch off (ASO) preparation based on hard factor in change management (DICE Framework). The purpose of the research is to provide assessment of tvOne change project that have been done as analog switch off preparation. The methode in this research is case study and using qualitative approach. Result result has shown that tvOne is ready enough to run change project for analog switch off (ASO) preparation based of hard factor in change management (DICE Framework
Conflict Management Of National Unity Board And Regional Politics Of North Sulawesi Province (Case Study Of Handling Conflict Between Community Organizations) In Bitung City, North Sulawesi Province)
Get PDFThis thesis is the result of research on Conflict Management of the North Sulawesi Provincial Kesbangpolda Agency with a case study of conflict handling between community organizations of the Muslim Solidarity Agency (BSM) and the Manguni Makasiouw traditional forces in Bitung City, North Sulawesi Province. The research method used is qualitative descriptive with data collection techniques through interviews, observations, and documentation. Data analysis method with data reduction, data presentation and conclusion drawn.From the results of research and discussion, it can be concluded that the conflict management carried out is adequate. The causes of conflict can be known to be individual differences due to underage members who have unstable emotions, provocateurs who use diversity to pit people against each other, external influences (conflict between Israel and Palestine), and the use of social media that is not balanced with an understanding of the issues from outside. Then it can be seen that the obstacles are budget, human resources and science and technology, while the supporters are infrastructure, science and technology, regulations, political conditions, and a safe and controlled situation.Thus, the advice that can be given by the author is that the North Sulawesi Provincial Government, in this case the Kesbangpolda Agency of North Sulawesi Province, must be ready to maintain harmony between religious communities and between mass organizations by paying attention to the North Sulawesi motto “Sitou Timou Tumou Tou” by being able to utilize current science and technology in an effort to implement consensus through technology, sufficient budgeting to facilitate public understanding of the forms and impacts of conflict, prepare adequate human resources in preventing and handling conflicts, and pay attention to the membership of mass organizations that are still underage
An Analysis Of Organizational Culture, Work Environment And Leadership Style On Employee Performance At Auto 2000 Medan Pancing
Get PDFOrganizational culture, work environment and leadership style on employee performance at Auto 2000 Medan Pancing. This type of research is a survey, while the research method is quantitative descriptive. This means that it is a research method that takes samples from a population and uses a questionnaire as a collection tool. In this research data and information were collected from respondents using questionnaires. After the data is obtained, the results are presented descriptively. The type of data used is primary data. Validation test R count X1 0.545. R count X1 0.831. R calculated Y 0.545. And the R table for the three variables is 0.204 and is declared valid. Reliability Test X1 0.648, X2 0.877, Y 0.653. Simple regression X1 0.325. X2 0.589. T test X1 5.121. X2 6.081 with a significance of 5%. Correlation and determination R 0.845 The test results of the correlation coefficient of determination or (R) show that organizational culture and leadership style have an influence on employee performance. This can be shown by the correlation coefficient value of R of 0.845. Meanwhile the test result value of the coefficient of determination or (R) is 69.7%. and the remaining 30.3% is influenced by other variables outside the research