Reviews of Management Sciences (RMS)
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Negative Impact of Abusive Supervision on Employee’s Personal And Professional Life: A Case Study On (AKUH)
No full textPurpose:
This study is designed to investigate the negative impact of abusive supervision on employees\u27 personal and professional life; a case study at Aga Khan University Hospital (AKUH). The study also examines the effect of Abusive supervision on organizational performance.
Methodology:
Abusive supervision is harmful to an individual’s personal and professional life. Negative consequences like job dissatisfaction and high turnover are related to abusive supervision, which is harmful for an organization. The study is exploratory and quantitative in nature and will help organizations and human resource departments to understand the adverse impact of negative supervision and after critical analysis, they may take some positive measures to improve organizational performance. Data is collected from different departments of AKUH with the help of a questionnaire. The sample size was 126. The correlation and regression models are applied with the help of SPSS software to find out the relationship between abusive supervision and employees\u27 personal and professional life.
Findings:
Overall the findings support the assumption that abusive supervision has an adverse impact on employee’s organizational performance. The major findings of the study are that there is a positive and significant relationship between Abusive Supervision and Employees Personal and Professional Life.
Conclusion:
Supervisors/managers need to develop strategies to motivate their team so that productivity is at its premium. A longitudinal study may provide a better insight into this complex area at the workplace. The study will provide assistance to the management of AKUH, and other similar organizations, with information and suggestions on how to reduce abusive supervision and its impact on employee’s personal and professional life, increase the level of organizational performance, employee’s satisfaction, and reduce turnover intention among employees.
UNDERSTANDING NARCISSISTS’ KNOWLEDGE HIDING BEHAVIOUR: A MORAL DISENGAGEMENT MECHANISM PERSPECTIVE
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Narcissistic people have a strong desire to hold focus only around themselves. Their self-love triggers them to create their monopoly and involve in deviant behavioral outcomes such as knowledge hiding. This study was aimed to examine narcissistic employees’ tendency of knowledge hiding behavior in the presence of underlying mechanisms: moral disengagement as mediator.
Methodology:
The Data were collected from banking sector professionals using a Likert scale questionnaire based on time-lagged (three rounds, one month apart) survey. Data were analyzed via Partial Least Squares Structural Equation Modeling (PLS-SEM) using an advanced version of Smart PLS 3.9 and SPSS 21.
Findings:
Results revealed that narcissism has a significant positive relation with knowledge hiding and also established moral disengagement as an underlying mechanism between the positive association of narcissism and knowledge hiding. The results provide important recommendations for managers to handle narcissistic personalities and knowledge hiding issues in the banking sector of Pakistan.
Conclusion:
Despite the limitations, the present study enhanced the current knowledge on narcissistic personality features through the moral disengagement perspective with knowledge hiding and enriching the validation of the social cognitive theory. The study results conclude that the banking sector of Pakistan must consider the narcissistic personality of employees behind their issue of knowledge hiding
Impact of Working Environment on Job Satisfaction
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The purpose of this study is to examine the influencing factors of job satisfaction on the employees working in their respective organizations within Karachi Pakistan. The study is to extend the theory of “Self-Discrepancy Theory” in explaining Job satisfaction. Furthermore, the study also intends to analyze the effects of “Working hours”, “Relationship with co-workers” and “Job safety and security” on the employees’ satisfaction related to their jobs. .
Methodology:
This study is quantitative in nature and a questionnaire was used as a research tool to gather data and SPSS is used for data analysis. The sampling technique that was used for this research was non-probability convenience sampling. Research primary data was gathered by adopting a survey method in the form of a questionnaire that was designed using Google Docs. It was then used to administer 400 respondents. The survey consisted of 31 structured questions that were based on 5 points Likert scale.
Findings:
The outcome of the study finds that Job Safety and Security and relationships with co-workers have a positive impact and relation with employees\u27 Jobs. However, the working hours have no impact and relationship with Job satisfaction.
Conclusion:
It is concluded that Job Safety and Security and Relationship with co-workers have a positive impact and relation with employees\u27 Jobs. However, the working hours have no impact and relationship with Job satisfactio
Factors Affecting Online Buying Behavior with Technology Adapting Curve using Analytic Hierarchy Process (AHP)
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Many factors influence customer’s online buying behavior. The need to identify these factors and their priorities in the mind of the customer when they are purchasing online is crucial for a marketer. This paper exemplifies the priorities of these factors under the technology adaptive curve (TAC). A comparative analysis of adaptation technology in between the first two stages of TAC place in this study.
Methodology:
The Analytic Hierarchy Process (AHP) used to know consumer priorities under MCDM (Multi-CriteriaDecision Making). To get the saturated factors data total of fifty-seven studies were analyzed. To assign the weight to selected factors, a bipolar questionnaire survey was conducted. For further analysis of AHP, the expert choice software used to know the relative importance of selected factors.
Findings:
Results of AHP show that the priorities of factors that influence online shopping behavior change with respect to TAC phases. The findings of this study are helpful to managers in the case of technology adoption in the consumer market, and many others can get benefit from this.
Conclusion:
A specific segment of customers has the same behavior to adopt the technology. This study must be considered before introducing and the second phase of TAC especially in Pakistan
THE IMPACT OF BRAND TRUST AND BRAND RELATIONSHIP QUALITY ON BRAND LOYALTY IN THE CONTEXT OF EMERGING MARKET LIKE PAKISTAN
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The concept of brand loyalty is of critical importance to the business as it plays a dominant role in providing competitive advantages for the companies and brands in devising their marketing strategies. With the advent of modern digital platforms of consumer interaction with the brands, the focus of marketing is shifting towards relationships from the traditional approach of marketing mix. So, the emphasis is made by researchers on the determinants and approaches of building relationships between consumer and brand that eventually foster brand loyalty.
Methodology:
Sample size for this study was 160 with a respondent response rate of 94.3 %. Survey method through questionnaire was adopted to collect data for this study. Constructs were adopted from relevant and established literature. It had 5 items related to demographic based on nominal scale. Additionally, it had 42 items related to the prime objectives of the study. It was based on 7 points grading scale. After preliminary analysis including normality, validity and reliability, an analysis of multiple regression was carried out to test the desired hypothesis. Findings:
The study found that brand trust was the strongest predictor of consumers’ brand loyalty towards a particular preferred brand, followed by brand relationship quality, perceived quality and brand identification. The study has taken a narrow perspective with limited number of variables. Further studies would incorporate higher number of variables. Additionally, other studies could incorporate the mediating and moderating roles of independent variables and demographic & other factors.
Conclusion:
The firm should focus to enhance the trust related to brand among customers to stabilize the consumers’ brand loyalty
Issues & Challenges In Housing Schemes : A Case of Naya Pakistan Housing Scheme
No full textAffordable housing has become a hot topic since the new government has come into power. Their manifesto of providing 5 million (one million each year) houses has cherished everybody especially the low-income people. This study investigates the affordable housing scheme announced by the Government of Pakistan with the help of the banking sector- issues and challenges from customer’s perception. The research was based on interviews and questionnaire design. A convenient sampling method was used in selecting the respondents from low and middle-class inhabitants in different areas of Karachi city, Pakistan who were interested in borrowing the amount for house mortgage under the Naya Pakistan Housing Development Authority (NAPHDA).
Sample of the research comprised 400 respondents using the convenient sampling method. The result of the survey showed a couple of problems/ reservations from consumer’s perceptions regarding the validation of this scheme. This paper highlights the key issues and challenges and possible ways out in order to make affordable housing for everyone possible.
 
WORKPLACE FUN AND CREATIVE PERFORMANCE OF EMPLOYEES
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Individuals spend a big chunk of their day at work and out of many intangibles, fun perks will be a good persuader for superior employee performance. Therefore, it’s important and even essential to have a culture that stems from the energy to set the tone of creative performance that doesn’t always cost much. Considering this present study examined the contribution of Fun in improving the creative performance of employees in the private banking sector.
Methodology:
In order to revalidate it with a sample of 120 respondents, we tested fun at work by coworker socializing, celebration at work, personal freedom, and global fun and found it significantly related to improving the creative performance of employees. The developed model was tested through regression and correlation.
Findings:
The results showed that three of the hypotheses were accepted whilst, one hypothesis was rejected.
Conclusion:
Hence, it can be concluded that to generate productive results and creative performance organizations should focus on the techniques to engage people. These simple strategies with low cost can benefit the banks in long run.  
A THE ASSOCIATION BETWEEN DEPRESSION AND ANXIETY, AND STOCK MARKET INVESTMENTS IN THE UNITED STATES: DEPRESSION AND ANXIETY, AND STOCK MARKET INVESTMENTS
No full textObjective:
Stock market investors face a higher risk of anxiety and depression than that of the investors of other assets because they are exposed to the uncertainty of significant price fluctuations which results in severe losses or gains. The objective of this paper is to examine whether there is an association between depression and anxiety, and stock market investments in the United States.
Method:
The average Google search volume for fifty search terms on depression and anxiety is considered as the proxy for depression and anxiety affected investors searching for information. Fama-French common risk-factor regression with dummy variables is used to understand the association between depression and anxiety, and stock market investments under different market conditions. The population of this study consists of all users of the Google search engine in the United States.
Results:
The results show that depression and anxiety as proxied by search volume are positively and significantly associated with stock market returns. The relationship is also significant when investors gain in the current period after making losses in the previous period. The association (positive) between depression and anxiety and, stock market investments is more pronounced during up-trending markets. However, the association (negative) between stock market investments and depression and anxiety becomes significant as depression and anxiety reduce when the investors’ return increases in a neutral market and it increases when the investors’ return is less than or equal to the risk-free rate.
Conclusion:
Unless properly addressed, by making available investor education and counseling, depression and anxiety among investors may lead to severe economic consequences. It may also lead to a series of unhealthy and risky coping strategies to deal with regard to stock market investments under market conditions (e.g. declines to rise). Since the extent of exposure to depression and anxiety differs gratefully between bull and neutral market conditions, timing is of utmost importance for investor education and counseling programs in policymaking.
Impact of Remittance on Economic Growth of Pakistan
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The purpose of this research is to analyse the impact of remittance on economic growth in context of Pakistan. Pakistan ranks eighth among remittance receiving countries. An improved understanding of this relationship can support policy makers.
Methodology:
The data for this study is collected from World Bank Data website from 1976 to 2018 for Pakistan. Economic growth proxied by GDP per capita growth is independent variable (DV) and Remittance, Household consumption, foreign direct investment, gross capital formation and trade as percentage of GDP as dependent variable (DV) . OLS method and Granger Casualty Test is used to analyse the data.
Findings:
The study results show that remittance has both long term and short term significant positive impact on economic growth. Both OLS and Granger Causality confirm long-term relationship between remittance whereas short term relationship is only established by Granger Causality test.
Practical implications:
The outcomes of the research can be utilised by the policy makers in designing strategy for future migrant labour management.
 
Role of Corporate Social Responsibility in Corporate Reputation via Organizational Trust and Commitment
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The conceptual framework based on a comprehensive literature review hypothesized that the perceived CSR of an organization may lead to the development of trust and commitment among the employees, which in turn may lead to the building of the corporate reputation of the organization. Along with that, the moderating effects of HRM practices and organizational justice have also been investigated in the given relationship of corporate social responsibility (CSR) with its given mediators i.e., “organizational trust” and “organizational commitment”.
Methodology:
The target population of the study was comprised of the management and teaching faculty of educational institutions. The random sampling technique was employed to carry out an empirical study of 380 samples of employees. The data collected were analyzed by using the Smart PLS 3 software. The model was tested, and all the hypotheses were accepted.
Findings:
A positive relationship has been observed between CSR investments and corporate reputation. Furthermore, empirical results show that the employee’s commitment and the level of trust towards the organization serve as partial mediators between CSR practices and corporate reputation. The results showed that all of the hypotheses were accepted.
Conclusion:
This study is intuitive and empirically substantiates the selection of organizational justice and HRM practices as moderating variables between the observed CSR activities and its given mediators