University of Malaga

Repositorio Institucional Universidad de Málaga
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    Micro gas turbines.

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    Customer intentions toward the adoption of WhatsApp chatbots for restaurant recommendations

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    Purpose – Given the importance of chatbots in customer service in tourism, this paper aims to understand the drivers that predispose regular consumers of restaurant recommendation chatbots to continue using them. Design/methodology/approach – A total of 386 regular consumers of a chatbot via WhatsApp restaurant recommender responded to an online questionnaire (inspired by scales found in the literature on technology adoption). Structural equation modeling was used to test the hypotheses. Findings – Significant predictors of intention to continue using these chatbots included “effort expectancy (EE),” “hedonic motivation (HM),” “price value (PV)” and “habit (HT).” Specifically, HT still has a long way to go in terms of its performance, and it will be possible to work on it. Furthermore, two variables, EE and HM, act as a bottleneck when it comes to explaining this recurrent usage intention. Factors such as “performance expectancy (PE),” “facilitating conditions (FC)” and “social influence (SI)” did not influence “behavioral intention (BI).” Likewise, the moderating variables, age and gender, are not significant. Finally, the predictive capability of the model is demonstrated. The study findings will enable the development of effective strategies to foster consumer loyalty to this new technology in the restaurant industry. Originality/value – This study contributes, building on the suitability of the unified theory of acceptance and use of technology 2 model, to explain users’ intention to continue using chatbot tourism services in the context of an information search for an unplanned and varied purchase decision, namely, restaurant recommendation services. To the best of the authors’ knowledge, this is the first analysis of tourist’s intention to reuse a real and fully functional chatbot via mobile instant messaging

    Benahavís lakes. Plan in which gated communities and Golf courses inside Benahavís municipality turn into water. Data: Benahavís town hall, Google Earth, elaborated by Jorge Minguet. Image base: Google Earth.

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    Plan in which gated communities and Golf courses inside Benahavís municipality turn into water. Data: Benahavís town hall, Google Earth, elaborated by Jorge Minguet. Image base: Google Earth. Plan en el que urbanizaciones cerradas y campos de Golf dentro del municipio de Benahavís se convierten en agua. Datos: Ayuntamiento de Benahavís, Google Earth, elaborado por Jorge Minguet. Base de imágenes: Google Earth. Datos proporcionados en 2019 por el Ayuntamiento de Benahavís y Google Earth, elaborados por el autor y trazados sobre base cartográfica de Google Earth. Data provided in 2019 by Benahavís Town Hall and Google Earth, elaborated by the author and traced over Google Earth cartographic base.Datos proporcionados en 2019 por el Ayuntamiento de Benahavís y Google Earth, elaborados por el autor y trazados sobre base cartográfica de Google Earth. Data provided in 2019 by Benahavís Town Hall and Google Earth, elaborated by the author and traced over Google Earth cartographic base

    Zr-doped phosphorus-containing activating carbons catalysts for the valorization of furfural into valuables products in one-pot reaction

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    Olive stones have been used to synthesize activated carbon using H3PO4 as activating agent under pyrolytic treatment. Then, Zr species have been incorporated by impregnation and subsequent calcination, obtaining acid catalysts with Lewis and Brønsted sites, which are involved in the one-pot reaction of furfural in value-added products. All catalysts display a high micro- and mesoporosity. The catalysts showed different behavior as a function of the temperature, obtaining full conversion after 24 hours at 110 ºC, being mainly selective towards furfuryl alcohol and i-propyl furfuryl ether. The study at higher temperature (170 ºC) reached the full conversion after only 45 minutes, being preferentially selective towards i-propyl levulinate and γ-valerolactone. The catalysts are prone to suffer deactivation processes due to the formation of humins on the surface of the catalysts, which cause a decrease of the available active sites.Funding for open access charge: Universidad de Málaga / CBUA This research was funded by the Spanish Ministry of Science and Innovation (PID2021–122736OB-C42, PID2022–1408440B–I00, TED-2021–131324B–C21), FEDER (European Union) Junta de Andalucia funds (P20–00375, FQM-155-G-FEDER, UMA20-FEDERJA88)

    Dataset for LPA in reading (raw).

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    Se trata de los datos en bruto usados para una investigación que está en proceso de revisión en la revista Journal of Research in Reading: "Exploring pre-reading and reading profiles in Spanish-speaking schoolchildren"

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