Universidade Nova de Lisboa

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    Improving the patient journey in a breast cancer unit - a lean management approach in the health sector

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    This dissertation explores the potential of Lean methodologies to streamline patient flow within a hospital's breast cancer unit. Value Stream Mapping is utilized to chart the patient's course, from the initial contact to the follow-up phase. By mapping this journey, the project identifies areas ripe for optimization. These opportunities serve as the springboard for interventions that enhance patient care and eliminate inefficiencies. The dissertation argues that Lean principles can be effectively adapted to the healthcare landscape. The project demonstrates how this adaptation can translate to improved processes, and ultimately, a more positive experience for patients, alongside heightened doctors’ motivation

    Analyze the role of green hydrogen valleys in Portugal hydrogen ambitions: are the 2030 hydrogen targets for Portugal realistic

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    This work project aims to evaluate the capacity of green hydrogen valleys in Portugal and their alignment with 2030 hydrogen targets. It analyzes current and projected hydrogen production in valleys like Nazaré, Sines, and Aveiro, assessing their potential to meet industrial demands. The methodology combines expert interviews and comparative analysis with European projects. Findings indicate that while Portugal's projects show progress and a positive performance, they are unlikely to meet the 2030 demand of 100-150 kilotonnes annually. Recommendations include prioritizing high-impact industries, enhancing infrastructure, fostering collaboration, increasing hydrogen valleys, and implementing robust regulatory frameworks to support a sustainable energy transition

    Antecedents and determinants of the decision to centralize the procurement function

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    The research focuses on identifying key factors that drive companies to centralise procurement. Using a comprehensive literature review and a survey of procurement experts, the study develops and tests a conceptual framework that categorizes determinants into three main dimensions: supply side factors, internal factors, and market side factors. The survey findings suggest a significant influence of these factors on the decision to centralise procurement, with differences observed across company sizes and respondent experience levels. This research contributes to academic knowledge and practical applications in procurement strategy, providing insights to help firms optimize procurement functions in a changing global environment

    Revolutionising skincare: harnessing new technology to enhance brand equity among young consumers in Europe

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    Young consumers are one of the most educated and conscious consumer segments, especially when it comes to skincare. New technology is now starting to disrupt the industry and shapes how young consumers relate towards skincare brands. This research examines how integrating new technology impacts brand equity among young European skincare consumers, using the Diffusion of Innovations Theory, Technology Acceptance Model, and persona development. Findings show that new technology boosts brand equity, and the study highlights the importance of clear communication and high product efficacy for building trust. Managerial implications emphasise tailored marketing strategies and robust R&D investments

    Transforming sales reporting: a study on change management and the integration of dashboard technologies

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    This study explores the integration of dashboard technologies in sales reporting within the banking sector, focusing on the challenges and strategies associated with change management. Through semi-structured interviews with industry professionals, the research identifies significant obstacles such as resistance to change, data accuracy issues, and system integration challenges. Key success factors for overcoming these barriers include effective training programs, robust management support, and continuous adaptation based on user feedback. The study contributes to the theoretical and practical understanding of adopting dashboards in sales reporting within the banking industry, offering insights to enhance implementation strategies and improve organizational performance

    The role of Digital Data Wallet in individuals’ well-being: The privacy paradox in healthcare sector

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    Dissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Digital Marketing and AnalyticsThe use of digital data wallets (DDWs) is increasingly present in everyday life in general. The willingness to adopt this type of solution in the health sector has been less visible, which raises the question of whether the choice between the benefits that this type of solution can bring to improve well-being is affected by cognitive biases associated with data privacy, and what role the antecedents of privacy and trust play in the willingness to adopt this type of solution. This research seeks to better understand whether the perceived well-being factors in the use of digital data wallets have a significant impact on the willingness to adopt the use of this solution, and how the limitations associated with data privacy may interfere with the process. The quantitative analysis of 319 questionnaires through an online survey was used to evaluate and validate the proposed theoretical model, using Partial Least Squares – Structural Equation modelling (PLS-SEM). The results suggest that the benefits of the perceived well-being impact positively the willingness to adoption the use of digital data wallets, as do the antecedents related to privacy and trust, and that cognitive biases moderately positively affect perceived well-being. Despite the positive impacts identified, there is a general lack of knowledge among the potential users about this type of platform and its capabilities and functionalities

    Ltp labs - business model evolution: understanding the business landscape

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    LTPlabs, a leading analytics consultancy, blends advanced analytics with business expertise, driving remarkable performance for clients. Their success lies in tailored, ready-to-use products and a commitment to innovation. LTP values its team - analytical experts united in pursuing excellence, teamwork, and tangible outcomes. This thesis aims to critically analyse LTP's model, pinpointing gaps in the evolving analytics landscape. It proposes a robust business model catering to these gaps, enhancing organizational value. It includes developing a change management plan and a market strategy for implementation. Lastly, the thesis explores Industry 4.0 and how LTP can integrate physical digitization into consultancy projects

    What Influences Consumers´ Perception and Engagement with the Metaverse

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    Dissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Marketing IntelligenceThis study investigates the factors influencing consumer engagement within the metaverse, emphasizing entertainment, interactivity, escapism, and social influence as key drivers. Utilizing data collected from 313 respondents via an online survey, Partial Least Squares Structural Equation Modelling (PLS-SEM) was applied to test the conceptual model and test the hypotheses. The results show that escapism and interactivity significantly increase consumer engagement, leading to positive attitudes towards brands and deepening emotional connections, such as brand love. The findings highlight the mediating role of attitudes in transforming engagement into enduring brand relationships. By bridging gaps in digital marketing literature, this research offers theoretical advancements in understanding immersive consumer experiences and practical insights for brands to leverage the metaverse's unique potential to build stronger connections with their audiences

    Non-wearable Fashion FOMO: The negative impact of digital fashion FOMO on Gen Z

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    Dissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Digital Marketing and AnalyticsThis study examines how Generation Z experiences digital fashion FOMO in the metaverse, with a particular focus on the psychological and social factors that shape their identity and consumer behavior. A Qualtrics survey was conducted to collect data from 639 individuals belonging to Generation Z using adapted and validated scales, and the data was analyzed through the PLS-SEM method. The findings indicate that virtual social comparison, mimicry desire, and brand engagement exert a notable influence on FOMO, with virtual social comparison emerging as the most pivotal factor. Nevertheless, avatar customization, interaction with digital humans, need for uniqueness, social self-image expression, and willingness to engage with the metaverse were not found to significantly affect FOMO. Generation Z places a greater emphasis on group validation and the desire to fit in, as opposed to pursuing individual self-expression in digital spaces. It would be prudent for brands to adopt inclusive and creative strategies, fostering peer engagement, influencer collaborations, and virtual events to manage FOMO and build long-term brand loyalty. This study contributes to the extant literature on social comparison and social identity theories by exploring their application in the context of the metaverse

    Cell competition in T lymphocyte differentiation

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    "This thesis studies T cell differentiation and seeks to address how thymic cell competition is regulated, thereby contributing to thymus turnover. Thymopoiesis depends on thymus seeding by bone marrow progenitors, and their subsequent differentiation into T cells.

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