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Communicating in an evolving and fast-paced digital age
No full textThis chapter explores emerging practices and salient issues that governments should consider when communicating in a fast-paced digital environment. It will begin by taking stock of how Centres of Government and Ministries of Health are communicating in today’s digital landscape to build an understanding of how this function is perceived and valued and to identify trends and existing challenges. In advocating for digital by design approach, it will explore the opportunities for governments to amplify the reach, interactivity and inclusiveness of online communication efforts.5. Communicating in an evlving and fast-paced digital age
Introduction
How are Governments communicating in a digital age?
Placing stakeholders at the heart of digital communication efforts
Key findings and way forward
References
NotesTRU
Exploring CRM through Technology-enabled Experience in Virtual Environment: The Era of COVID-19
Full text linkPurpose: The purpose of the study is to explore the application of Augmented Reality (AR) technology to enhance interactivity and decision making via technology-enabled experience particularly, in the context of COVID-19. This study investigated effects of perceived utilitarian value, hedonic value, social value, and perceived risk on customer satisfaction with AR technology that are rarely examined in previous studies. Research design, data and methodology: Online survey data was used in the study. This study applied factor analysis and regression analysis to test the hypotheses and employed ANOVA and mediation effect analysis to explore additional findings. Results: The results suggested that customers’ perceived usefulness, arousal, social preference, innovativeness, financial risk, and performance risk have statistically significant effect on customer satisfaction. Conclusions: The findings of the study provided managerial and policy implications to develop and advertise the introduction of AR technology with the emphasis on the practical and utilitarian benefits of the technology. The result of this study highlighted the importance of customer relationship management by providing advanced services to customers through AR technology. This study contributes to technology-enabled CRM literature by providing the empirical result to verify the assumption that AR technology can be an effective tool of firms’ CRM strategy2
Effects of Fiscal Instability on Financial Instability
Full text linkThis paper empirically examines how fiscal instability affects financial instability. According to an IMF forecast (2021a), the fiscal space in Korea will be steadily reduced in the future. The theoretical literature predicts that if fiscal stability is undermined, financial stability will also be in danger given that government guarantees on banks are weakened and/or sovereign bonds held in banks become riskier. This paper empirically finds the existence of this negative impact of fiscal instability on financial instability. I also find that the intensity of this fiscal-financial relationship is greater in a country where (i) its currency is not a reserve currency such as the US dollar or euro, (ii) its banking sector is large relative to government sector, and/or (iii) its private credit to GDP is high. Korea has all of these three characteristics and hence needs to put more effort into maintaining fiscal stability
A Study on the analysis of water management issues using text mining based on government press release and online news data
Full text linkThesis(Master) -- KDI School: Master of Public Management, 2022This research paper aims to check whether there are differences in government attention and social attention on major water management issues and to explore how to derive the differences, using text mining techniques based on government press release and online news data.
For this research, keywords on water management issues were derived from press release of the Ministry of Environment (MOE) and online news articles from 2016 to 2020, and the frequency and content of the keywords were compared in terms of governmental and social side. In this process, the Bigram and Word2Vec methods were used to derive keywords that could be sufficiently expressed information of issues on water management. As a result of this research, it was confirmed that the extent of the governments attention and social attention may depending on the water management issues during same period, and that what issues differed by year.
Finally, I think this research result is meaningful in laying the foundation for more research and development in a more advanced direction, not a methodology that dramatically improves the analysis of policy issues.1. Introduction
2. Literature review
3. Problem statement
4. Methodology of study
5. Result and discussion
6. ConclusionOutstandingmasterpublishedSeungyeol YO
Investigating the effects of foreign direct investment inflows on economic growth in Cambodia
Full text linkThesis(Master) -- KDI School: Master of Public Policy, 2022Foreign Direct Investment (FDI) is crucial for economic growth and development since it promotes technology and innovation transfers and capital accumulation. The main objectives of this study are to analyze and evaluate Cambodia''s FDI inflows and the impact on the economy, especially the contribution from 1993 to 2019. Using a time-series data regression method, the Vector Autor Regressive (VAR) model, Vector Error Correction (VEC), and co- integration technique analyze the quantitative data. The study confirms the long-run association between foreign direct investment inflows and economic growth. Furthermore, the study carries out the granger causality test among economic growth rate (GDP), Foreign Direct Investment (FDI), Total Labor Force (LF), and Gross Fixed Capital Formation (K). The findings suggest a bidirectional relationship between GDP and FDI in the long run. To be specific, one percent increase in foreign direct investment leads to an 0.09 percent increase in GDP growth.1 INTRODUCTION
2 LITERATURE REVIEW
3 RESEARCH METHODOLOGY
4 RESULT AND DISCUSSION
5 CONCLUSION AND RECOMMENDATIONmasterpublishedNamon VA
evidence from an empirical analysis in India
Full text linkThesis(Master) -- KDI School: Master of Development Policy, 2022A smart city is designed to use technologies to improve the quality of life and help
achieve sustainability and climate goals. There is a growing literature that analyses the impact of smart cities on urban innovation or CO2 reduction in developed countries, but few studies explore the relationship between smart cities and innovation in developing countries. This paper examines the effect of smart city policy on green innovation in the context of a developing country. Specifically, I investigate the effect of building new smart cities on environmental patent applications in India using panel data on 26 Indian state-level patents over the period 2001-2020. I find that a 10% increase in the proportion of smart cities was associated with a 17% increase in environmental patent applications. This effect was stronger for smaller states that experienced a 32% increase. Furthermore, I show that there were significant effects on patenting activities in environmental sectors: “air pollution abatement technology”, “waste management technology”, and “climate change mitigation technologies associated with energy and transportation”. The results suggest that smart cities in developing countries can play a critical role in encouraging green innovationI. Introduction
II. Literature Review
III. Data
IV. Empirical Strategy
V. Results and Discussion
VI. ConclusionmasterpublishedInae KI
The efficacy of protection: the effects of the Whistleblower Protection Enhancement Act of 2012 on the Transportation Security Administration
No full textOver five decades, US civil service laws institutionalized federal employees’ whistleblower rights through a series of reforms since 1978. In 2012, the Whistleblower Protection Enhancement Act extended statutory protections to employees of the Transportation Security Administration (TSA) for the first time. This quasi-experimental study evaluates whether these legal protections changed the perceptions of TSA employees by enhancing their behavioral control over the opportunity to blow the whistle. Changes in TSA employee perceptions of behavioral control are compared to changes in perceptions in three control agencies, using a difference-in-differences estimation. We further consider whether TSA managers’ perceptions change in unique ways, in comparison to the control agencies. The results indicate that providing protection only changed TSA employees’ behavioral control over whistleblowing immediately after passage, but not over the long term. Further, the law did enhance TSA managers’ perceived behavioral control differentially. Policy implications for reconstructing the shield is provided.1
Human Rights Versus National Security in Public Opinion on Foreign Affairs South Korea Views of North Korea 2008-2019
Full text linkWhile human rights are an integral part of democratic rule, the extent that public opinion in democracies prioritize human rights in foreign countries relative to other competing foreign policy priorities is not clear. This is particularly the case when a country poses a serious security threat and there are incentives to improve relations with the regime in power. To assess whether and how the public values human rights vis-a-vis national security in foreign affairs, this paper utilizes survey questions that capture the public's relative preferences between the two in South Korean public opinion regarding relations with North Korea. The findings shed light on the trade-off that exists in attempts to improve relations with a regime that is both a serious security threat and a perpetrator of grave human rights violations
Investigating the Factors on Public Transportation System for Citizen Relationship and Sustainability
Full text linkPurpose: The purpose of this paper is to investigate key factors that affect customer dissatisfaction on public transportation system by highlighting the necessity of citizen participation and improved management of advanced technology for sustainability. Research questions applied in this study include following; i) how are factors on dissatisfaction related to types of transportation modes; ii) how do perceived proposed factors affect citizen dissatisfaction; iii) how do the improvement of public transportation service affect the level of expected satisfaction; and iv) how do expected satisfaction affect policy agreement and government trust. Research design, data and methodology: For qualitative research, civil opinions were collected and chi-square analysis was applied using keywords. For quantitative research, online survey was collected and factor and multiple regression analyses were applied. 3) Results: This study found that efficiency of operation system and safety on dissatisfaction showed significant in all three public transportation modes. This study found that perception of government policy and trust on government will increase as expected satisfaction increases. Conclusions: This study provides managerial and policy implications on society and policy makers by addressing necessity of improving strategies for public transportation system with the consideration of citizen relationship management and sustainable development.2
Three empirical essays on child marriage, changing social norms, and women's life outcomes
Full text linkThesis(Doctoral) -- KDI School: Ph.D in Development Policy, 2022Chapter 1: Child Marriage and Women’s Educational Attainment: Evidence from a Policy Experiment in Ethiopia
In 2000, the Ethiopian government revised the 1960 Family Code-FC. According to the 1960 FC, the legal minimum age for marriage was 15. However, the Revised FC increased to 18 years. Article 7 sub-article 1 of Revised FC stated that neither a man nor a woman who has not attained the full age of eighteen years shall conclude a marriage. As Ethiopia is a federal country established with 10 regions and 2 city administrations, there were geographic and time variations in adopting the Revised FC. Having these variations, this study seeks to analyze the impact of the Revised FC on age at marriage and women’s educational attainment, as well as the impact of early marriage on women’s educational attainment in Ethiopia. The key data source for this study is the Ethiopian Demographic and Health Survey (DHS). According to the Generalized Difference-in-Differences with multiple groups and time periods estimation results, adoption of the Revised Family Code (RFC) increases the age at marriage by 0.16 years and years of attained education by 0.12 years for treated observations relative to controlled observation assuming ceteris paribus. The instrumental variable (IV) estimate reveals that as age at marriage increases by 1 year, years of educational attainment increase by 0.65 years. Building on the results, it is highly recommendable for the Ethiopian government to enforce effective implementation of the policy all over the country, assign human and financial resources, and design an effective monitoring and evaluation mechanism.
Chapter 2: Evaluating the Long-run Impact of adopting Revised Family Code on Women’s Life Outcomes
Currently, there are coordinated efforts by national and international development agencies to tackle the problem of early marriage. In 2000, the Ethiopian government by revising the 1960’s Family Code, extended the minimum legal age for marriage from 15 to 18 years. Having this exogenous policy intervention, this study aimed to evaluate the long-run impact of adopting the Revised Family Code (RFC) on women’s life outcomes as well as estimate the impact of child marriage and age at marriage on women’s life outcomes. The major source of the data is Ethiopia’s Demographic and Health Survey (DHS) data. To achieve these objectives the author runs Generalized Difference-in-differences (DID) with multiple groups and time periods, and Two Stages Least Squares (2SLS) estimation techniques. The study shows that the adoption of RFC significantly increased women’s life outcomes (wealth index (2%), work on a paid job (2%), and asset ownership (0.2%)), ceteris paribus. On average, as age at marriage increased by one year, the probability of wealth index significantly increased by (0.07), work on a paid job (0.07), and asset ownership (0.007), ceteris paribus. The findings of the study show that the high prevalence of child marriage significantly decreases the long-run women’s life outcomes. Thus, the researcher recommends for all responsible bodies to exhort the maximum possible effort for the effective implementation of the Revised Family Code (RFC).
Chapter 3: Changing Social Norms on Child Marriage through a Legislative Change: A case study of the Revised Family Code enforcement in Ethiopia
The Ethiopian Government took a major step to end the practice of child marriage in 2000 with the revision of the old 1960 Family Code. The revision pulled up the minimum legal age for marriage from 15 to 18 and made the practice of child marriage punishable in the criminal code for the first time. Revising the Family Code, however, was not going to end the practice by itself. The purpose of this case study is to find out hurdles that had to be addressed and overcome, and supplementary policies that were adopted to help end the practice of child marriage. The study identifies a long list of barriers to the effective implementation of the Revised Family Code including the existence of harmful social norms and practices, capacity gaps in the legal system, and limitations in access to media in large parts of the country. To overcome these and other “delivery challenges”, the leaders of the government and the civil society engaged the citizens and community leaders in public awareness campaigns, developed programs to empower women and children in local communities, and improved the judicial system, among other things. These interventions led to changes in social norms and public attitudes regarding child marriage, and more importantly, to a substantial reduction in child marriage throughout the country.- Chapter 1: Child Marriage and Women’s Educational Attainment: Evidence from a Policy Experiment in Ethiopia
- Chapter 2: Evaluating the Long-run Impact of Adopting the Revised Family Code on Women’s Life Outcomes
- Chapter 3: Changing Social Norms on Child Marriage through a Legislative Change: A Case Study of the Revised Family Code Enforcement in EthiopiadoctoralpublishedWorkenh Eshatuu SIM