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Factors Influencing Effectiveness of Anti-Money Laundering Practices of SMED Bank (Min Thein, 2025)
The main aim of this study is to analyse the factors influencing the effectiveness
of anti-money laundering (AML) practices at SMED Bank. In this study, the
influencing factors include IT infrastructure, customer due diligence, transaction
monitoring, employee training, and compliance audit. A quantitative research method
is applied in this study, utilizing both primary and secondary data sources. In this study,
a sample of 74 respondents, is selected using a simple random sampling method to
obtain the primary data. The study reveals that all observed factors have a statistically
significant influence on the effectiveness of AML practices implemented by SMED
Bank. Among these factors, customer due diligence has the most influence, followed
by transaction monitoring, compliance audit, employee training, and IT infrastructure.
To enhance the effectiveness of AML practices, the bank should continue conducting
effectively implement AML practices, deeper identity verification, collecting additional
identification documents, verifying their authenticity, and updating customer
information periodically, especially for high-risk clients or when unusual activity is
detected. SMED Bank should improve its transaction monitoring systems. It should
also use updated automated systems that can handle large amounts of data and give
real-time results. Regular and complete audits should be done to find weaknesses and
make sure the bank follows the rules and practices. The bank should improve
supervision at its branches to make sure the compliance program works well. It should
also continue to provide training programs that teach ethical behaviour and
responsibility. This will help build a strong culture of compliance. AML training should
be provided regularly to enhance employees’ skills, knowledge, and performance
A Study on Social Media Advertising in the Employee Recruitment ( (A Case Study in Yangon Industrial Zone, Mingalardon Township) ( Thiri Hnit Oo, 2025)
This study, titled “Study on Social Media Advertising in the Employee Recruitment (A Case Study in Yangon Industrial Zone, Mingaladon Township),” aims to explore how social media platforms are being utilized as a tool in modern recruitment practices. Focusing on organizations within the Yangon Industrial Zone, the research investigates current trends, strategies, and organizational engagement with digital advertising for attracting potential employees. Using a descriptive research method, the study draws from both primary data collected through structured questionnaires and secondary sources such as journals, statistical reports, and official websites. The research highlights the widespread adoption of platforms like Facebook and LinkedIn among companies and provides insights into demographic characteristics of respondents, recruitment roles, and departmental responsibilities. Findings suggest that social media is increasingly integrated into recruitment-related activities, with many organizations recognizing its role in reaching a wider audience. However, the study also identifies the need for better planning, training, and alignment with broader human resource goals. Recommendations include strengthening collaboration between departments, enhancing recruitment content, and expanding outreach through multiple platforms. Overall, the study provides a focused view of how social media advertising is shaping recruitment efforts in a key industrial zone of Yangon
Analysis on Effectiveness of Maritime Education and Training Courses in Private Maritime Training Centers(Zaw Maung Maung, 2025)
This study analyzes the effectiveness of Maritime Education and Training (MET) courses offered by Private Maritime Training Centers (PMTCs) in Myanmar, using the Context, Input, Process, and Product (CIPP) evaluation model. As Myanmar remains a key supplier of seafarers to the global maritime industry, ensuring the quality and relevance of training programs is essential. The main objective is to assess how well PMTCs align with international standards, meet stakeholder expectations, and prepare competent engine rating seafarers. The study employs a descriptive research method, combining quantitative and qualitative approaches. Primary data are collected through structured surveys targeting administrators, instructors, seafarers, and Seafarer Recruitment and Placement Services (SRPS) companies. Secondary data are obtained from official documents and maritime regulations. Findings reveal that while PMTCs comply with basic STCW requirements, they face challenges in instructor recruitment, infrastructure upgrades, and regulatory responsiveness. Training delivery is generally effective, but feedback mechanisms and industry linkages need enhancement. The product evaluation shows high certification success rates, yet moderate employment outcomes for engine rating seafarers. The study concludes that although PMTCs contribute significantly to seafarer development, improvements in quality assurance, curriculum relevance, and industry collaboration are necessary to strengthen their impact
Effect of Training and Development Practices on Employee Performance at AYA Bank PCL (Yan Kyaw Aung, 2025)
This study examines the effect of training and development practices on
employee performance at AYA Bank PCL. In this study, training and development
practices include needs assessment, training design, applicability of job, development
opportunities, and continuous commitment to investment in employee development.
A quantitative research method is used. And a sample of 133 branch managers who
are working at Yangon Division of AYA Bank PCL, selected using simple random
sampling method. The multiple regression analysis proved that four of five training
and development practices effect on employee performance. Among these practices,
applicability of job has the highest effect on employee performance whereas needs
assessment has the least effect on employee performance. The study recommends that
AYA Bank PCL should continue prioritizing job-relevant and skill-focused training,
expand leadership development programs, and leverage digital platforms for scalable
learning
Effect of Non-Performing Loan Management Practices on Recovery of Non-Performing Loan of SMED Bank (Zay Yar Min, 2025)
This study aims to analyze the factors influencing the recovery of Non-
Performing Loan at SMED Bank. The primary objective is to examine SMED Bank's
Non-Performing Loan Management Practices and to assess the key factors affecting
the recovery of NPL. Both primary and secondary data were utilized for the study. The
target population is 65 respondents. The sample size is 56 respondents of population.
The respondents are selected using a simple random sampling method. The study
considered four key factors such as loan appraisal, credit policy, loan recovery
procedures, and repayment plan. As Findings, the three Non-Performing-Loan
Management Practices are influencing recovery of Non-Performing Loan at SMED
Bank, indicating a meaningful and significant contribution. Loan appraisal, credit
policy, and loan recovery procedures have somewhat affected the recovery of non-
performing loans. Therefore, SMED Bank should prepare and review the repayment
plan of the bank and instructed the credit officers and branch managers to follow the
policy and procedure. As part of the repayment plan, the bank should organize the
collection agency and hire experienced lawyers to recover non-performing loans
The Role of Work and Life Balance in Enhancing Employee Performance and Retention at the Internal Revenue Department ( Case Study on Medium Taxpayer Office, Yangon) ( Aye Hnin Khant, 2025)
This study aims to examine employee perceptions of the workplace environment, job autonomy, performance, flexible working arrangements, and leave policies at Myanmar’s Internal Revenue Department (IRD). Using a descriptive research method, data were collected from 285 employees through surveys capturing demographic profiles and feedback on key human resource (HR) dimensions. The findings indicate that most employees are middle-aged, well-educated, and work in entry-level roles within the tax audit department. The workplace environment was perceived as moderately positive, with favorable ratings for physical conditions and well-being. However, communication and supervisor support were seen as inadequate. Employees valued flexible working arrangements but noted a lack of clarity, especially in emergencies. Leave policies received the highest satisfaction for transparency and personal support. Job autonomy and team alignment with organizational goals were moderate. The study suggests enhancing flexible work policies, developing leadership to improve communication and trust, and implementing wellness programs and team-building activities to boost engagement and performance
A Study on Stress Management and Employee Performance at the General Administration Department (Myint Myint Hmwe, 2025)
The study aims to examine the effect of stress management on employee
performance in General Administration Department. Descriptive method and multiple linear
regression analysis are used in this study. The primary data is collected from 350
government employee of General Administration Department by using simple random
sampling method. The secondary data is collected from relevant books, international
journals, articles and official data from General Administration Department. The study focus
on stress management techniques such as psychological support, job redesign, and
employees’ welfare programs, excluding other stress management techniques. This study
represents the association of stress management techniques and employee performance
among the Administrative Officers Grade -1, Administrative Officers Grade -2, and
Administrative Officers Grade -4 (Assistant Director) of the General Administration
Department excluding other staffs and departments. The survey period is from March to
May 2025. The findings was that the stress management; psychological support, job
redesign, and employee welfare programs has a strong positive effect on employee
performance. This study suggests that investments in stress management are not only costs
but strategic investments that improve employee performance of General Administration
Departmen
The Role of Volunteerism in Community Resilience : A Case Study of Volunteerism in Sagaing Township in Myanmar ( Nyein Ei Phyu, 2025)
Volunteerism is widely recognized as a strategic approach to addressing a broad
range of development challenges. It plays a vital role in advancing poverty reduction,
disaster risk reduction, health, education, youth empowerment, peacebuilding, and
social inclusion. In times of crisis, community volunteers have consistently stepped
forward to deliver immediate, life-saving assistance. This study explores the role of
volunteers and their contributions to community resilience and examined the challenges
and opportunities of the volunteers in Sagaing township, Myanmar. The study mainly
focuses on the network of volunteers from local volunteer organizations, providing a
comprehensive understanding of volunteerism in the context of their contributions,
motivations, satisfaction, and the challenges and opportunities they face. The study
finds that volunteerism has played a significant role in supporting community resilience
in Sagaing Township, especially in times of disasters and recovery. Despite challenges
like resource scarcity, inadequate training opportunities, and coordination
requirements, volunteers expressed a strong sense of fulfillment and a readiness for
increased responsibility in enhancing community resilience
A Study on Farmers' Awareness of Pesticide Use ( Case Study : Pyay Township, Bago Region) ( Kay Thi Nwe, 2025)
Pesticides are extensively utilized in agriculture to enhance crop yields; however,
inadequate handling and storage pose significant health and environmental hazards,
particularly in rural farming communities with limited access to safety education. This
study assessed farmers' knowledge and attitudes regarding pesticide usage and storage
in a rural area through a descriptive study involving 417 farmers. Data analysis
employed descriptive statistics, chi-square tests, and multivariable logistic regression
to ascertain relationships, with a significance threshold established at p<0.05. The
result shows that farmers are aware of the health, environmental, and livestock
impacts of pesticides but lack of knowledge in regulations and safe practices. Many
cannot read pesticide labels or recognize banned substances, highlighting the need for
better education. While some understand how pesticides enter the body, their
knowledge of poisoning symptoms and safe storage is weak, posing risks. Farmers’
attitudes toward safety are generally poor, with risky behaviors and limited use of
protective gear, emphasizing the need for targeted training to improve safety and
health outcomes. The study highlights that the implementing community-based
educational initiatives to improve literacy and formal education, establishing
comprehensive training programs focused on safe pesticide handling, and promoting
awareness of pesticide regulations. Additionally, fostering a culture of safety through
community engagement and mentorship programs can bridge knowledge gaps
Factors Affecting Customer Satisfaction and Customer Loyalty towards E-Banking Services of KBZ Bank (Thin Wai Wai Khin, 2005)
This study aims to explore the elements influencing customer satisfaction
regarding E-banking services and to investigate the mediating role of trust in the
connection between customer satisfaction and customer loyalty towards E-banking
services. This research utilizes both primary and secondary data. Yamane’s sample size
formula indicates that the sample consists of 400 out of 5,200,242 E-banking clients.
The respondents are chosen using a simple random sampling method. For gathering
primary data, a structured survey utilizing a five-point Likert scale is used. Data is
collected via an online survey approach. The techniques employed in this research
include descriptive statistics and regression analysis. Secondary data are gathered from
KBZ bank reports, earlier studies, textbooks, websites, and various pertinent sources.
The regression analysis shows that security and privacy, fulfillment, personal needs,
and customer service and support significantly positively impact customer satisfaction.
Concerning mediation outcomes, trust has a mediating influence on the connection
between customer satisfaction and customer loyalty to KBZ E-banking. KBZ bank must
provide E-banking services competently and promptly to enhance customer satisfaction
and loyalty