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End-user requirements of an assistive technology for profoundly deaf parents with infants
As the number of deaf people in the world increases, the amount of parents who are deaf, is also growing. The world is increasingly relying on technology from which deaf parents can, and do, benefit significantly. Deaf parents are able to rely on available technology such as assistive technologies to overcome functional limitations. However, assistive technologies are often abandoned within a short period of time of being acquired. The abandonment of assistive technologies is believed to be due to a lack of proper elicitation of requirements. Therefore, the problem identified in this research is a lack of understanding of end-user requirements of an assistive technology for profoundly deaf parents with infants. A literature review together with logical argumentation was conducted and applied to identify and recommend a method suitable for eliciting end-user requirements for assistive technologies. Thereafter, an integrative literature review and thematic analysis was done to extract needs and challenges of profoundly deaf parents with infants, and group them according to themes that emerged. Finally, making use of the recommended method and the extracted needs and challenges of profoundly deaf parents with infants, twenty-eight end-user requirements of an assistive technology for profoundly deaf parents with infants were elicited. The twenty-eight elicited end-user requirements consist of eighteen end-user requirements that express functions of an assistive technology for profoundly deaf parents with infants, and ten end-user requirements that express an overall goal/objective to be attained by profoundly deaf parents with infants when the assistive technology is designed and developed. To evaluate the elicited end-user requirements, only the eighteen end-user requirements that express functions of an assistive technology for profoundly deaf parents with infants were considered. The evaluation was done by assessing both existing and emerging assistive technologies to understand the comprehensiveness of the eighteen elicited end-user requirements that express functions of an assistive technology for profoundly deaf parents with infants.Thesis (MIT) -- Faculty of Engineering, the Built Environment and Technology, School of Information and Communication Technology, 202
The enforcement of settlement of agreements and arbitration awards
The Labour Relations Act (LRA) recognises settlement agreements and arbitration awards as mechanisms by which the rights of parties in troubled employment relationships can be asserted. Commission for Conciliation Mediation and Arbitration (CCMA) is a statutory body empowered to make and pronounce on such rights through settlement agreements and arbitration awards. The CCMA caters for those earning within the stipulated ministerial threshold falling outside the existing bargaining forums. However, not much empirical evidence is available to indicate the challenges experienced by parties when attempting to enforce those CCMA rulings to get defaulters to comply. South African law accepts settlement agreements as part of dispute resolution mechanism, but the experience of some who hold settlement agreements is such that they are exposed to prejudice when they are required to have the settlement agreement converted to arbitration awards which essentially requires alteration of the very settlement agreed upon. The broad objective of taking matters to the CCMA for resolution with the possibility of having them resolved at conciliation phase cannot be achieved if a settlement agreement is not worth the paper written on and must be made an arbitration award for enforceability. The two are not the same, nor should they be made to be and trying to give them a similar status for enforceability purposes brings about a myriad of unintended challenges. While it could be argued that there also exists section 158 (1) (c) of the LRA if the requirements of section 142A are challenging, it could also be said that such a provision is inaccessible to indigent individuals who may only be able to invoke that provision at the mercy of legal practitioners willing to take cases pro bono for those parties to even stand a chance at enforcing compliance with a settlement agreement that was entered into voluntarily. Such a system allows for employers to bail out on settlement agreements without consequence make a mockery of the CCMA. To a serious degree, this suggest lack of certainty on the part of CCMA and its ability to bring matters to finality which is an important element to realisation of justice. This study sought to examine the way settlement agreements and arbitration awards are enforced, with dedicated focus on the requirement that must be satisfied in order to have force and effect. With the above in mind, chapter one dealt with how settlement agreements and arbitration awards are given force and effect through the LRA as envisaged in section 142A. The chapter explored challenges brought by the enforcement process and what that may mean to the objectives intended by the legislation. Chapter two encapsulates the framework under which the CCMA operates and enforces its decisions, a framework envisaged to be less formal and non-legalistic for the expedient resolution of labour disputes. Chapter three touches on the challenges met with section 143 implementation and highlights some case law prior and after the LRA amendments. Lastly chapter four looked into the enforcement of international or foreign arbitration awards within the South African context given the affiliation with international organisations such as International Labour Organisation (ILO). While it may be good for South Africa to align herself with international practices, it is worth noting that South Africa is still developing in international arbitration as a mode of alternative dispute resolution, but its prevalence as a preferred dispute resolution mechanism is without a doubt increasing.Thesis (LLM) -- Faculty of Law, School of Mercantile Law, 202
Transfer of technological innovation for socio-economic development: the case of small and medium-sized enterprises (SMEs) in ACCRA, Ghana
The importance of technological innovation transfer to a country’s socio-economic development cannot be underestimated. This is because technological innovation provides the base for today’s knowledge-based economy. As a developing economy, Ghana faces several socio-economic development challenges as those of other developing economies. Despite these socio-economic challenges, it has been shown that thriving Small and Medium Size Enterprises (SMEs) in Ghana, could help improve the socio-economic development of the Ghanaian economy. Notwithstanding the valuable contributions of SMEs to socio-economic development in Ghana, there appears to be a more significant disconnect between research outcomes from research institutions to SMEs in the areas of technological innovation transfer. It appears there is no bridge between research institutions and SMEs. Against this backdrop, the study aimed at investigating how the transfer of technological innovation from research institutions to SMEs could enable SMEs to thrive and improve the socio-economic development of the Ghanaian economy. A mixed methods research approach was used for the study. The study applied a stratified sampling technique to select 432 CEOs of SMEs from a total population of 481CEOs which represents all CEOs of SMEs in the Association of Ghana Industries (AGI) database in Accra, Ghana as of December 2018. A purposive sampling technique was also used to select ten (10) directors of research institutions from a total number of nineteen (19) research institutions, (including the CSIRs and public tertiary educational institutions), based in Accra, Ghana. The study site, Accra, Ghana, was chosen because of its thriving SME populations and world-class research institutions. While a probit regression model was used to address only the objective three (3) of the research objectives, a descriptive statistical analysis was used via the usage of the SPSS software to generate the mean, standard deviation and percentages on the trend and distribution of the study variables among the study population. However, thematic analysis which enables the examination of the data to identify common themes was used on the qualitative data. The empirical results from the study indicated that technological innovation received from research institutions did not address SMEs' needs and did not result in products and services needed by the Ghanaian community. The study found low collaboration between research institutions and SMEs; and indicated that policy direction towards research institutions and SMEs' collaboration was the essential factor in boosting the efforts to drive collaborations. The study has made a valuable contribution to knowledge by showcasing a framework for successfully transferring technological innovation from research institutions to iii SMEs. The study also contributes to the Helix and triple helix models of innovation by indicating that the successful transfer of technological innovation goes beyond the production of basic research by research institutions and the adoption of basic research by SMEs. Thus, successful technological innovation transfer hinges mainly on effective collaboration between the parties involved. In this regard, the study also contributes to theory, as it is one of the first studies to directly address the problem concerning how the transfer of technological innovation from research institutions to SMEs could enable SMEs thrive and improve the socio-economic development of the Ghanaian economy. The study could enable policymakers/governments to understand the existing gap between research institutions and SMEs and how they can work together to harness technological innovation for the betterment of socio-economic development in Ghana. It also generates new empirical knowledge on research and SMEs. The new knowledge in technological innovations could shape theory and policy decision-making, resulting in enhanced sustainable socio-economic development in Ghana.Thesis (PhD) -- Faculty of Business and Economic Sciences, 202
The programmatic enforcement of the affirmative action provisions of the employment equity act, 55 of 1998
This study explores the mechanisms contained in the Employment Equity Act of 1998 (EEA) that are in place to ensure that all employers comply with the EEA. The research introduces the topic and the background of the EEA and further discusses its important provisions. The EEA is an Act which was adopted to enable section 9 and 23 (1) of the Constitution. It is there to ensure equality in the workplace. The purpose of the EEA is to eliminate unfair discrimination in the workplace and promote equity for designated groups. This research discusses the application of the EEA and its interpretation by our courts. It does this by discussing leading cases of the EEA and other relevant fields of the labour law. Amongst other discussions in the research is the case of South African Police Service v Solidarity obo Bernard. In this case, a white female employee referred a matter of unfair discrimination to the court for her non-appointment, even though she was the only one who qualified for the job. The employer had preferred a black female candidate for the position. The court held that the discrimination was fair and relied on the employers Employment Equity Plan to determine whether the discrimination was just and equitable in terms of section 36 of the Constitution. Thereafter, this research considers the role of different bodies or structures that are in place to ensure compliance and implementation of affirmative action policies as outlined in the EEA. At the centre of this research is the role played by the inspectorate, the Commission for Employment Equity, and the Director General of the Department of Employment and Labour. These are the structures of the Department of Employment and Labour that are charged with enforcement of the labour laws and policies. Each structure has its own legislative duties. For example, in terms of the EEA, the inspector must conduct inspections for the employer’s workplace, make recommendations for compliance where it is necessary, and issue fines as a final sanction for non-compliance. On the other hand, the Commission for Employment Equity (CEE) investigating compliance, issuing annual reports, doing compliance reviews, issuing certificates of compliance and non-compliance and awards etc. In addition, the research also explores the enforcement penalties imposed by the EEA. It also incorporates a comparative study between the penalties imposed by South Africa with that of Namibia and Canada. This study will show how Canada’s EEA and South Africa are lenient compared to the Namibian one. In Namibia, non-compliance is not only sanctioned with fines but with other harsh sanctions that have detrimental effects on non-complying employers. Finally, the research makes a summary and findings of the study. Thereafter, it discusses the failures and shortfalls of the EEA. These critiques are made in comparison with other EEA such as Namibia, and further the researcher offers her personal critiques and recommendations to the current system. It then concludes by summarising the findings of the final chapterThesis (LLM) -- Faculty of Law, School of of Labour Law, 202
A reconceptualised perspective of the six-step financial planning process
The globally applied six-step financial planning process which is used by CFP® professionals to provide financial advice is designed to ensure that the financial advice is suitable, based on the needs of the consumer. However, given the diverse cultures in South Africa, this study argues that the six-step financial planning process (as it is currently applied) may not be suitable, as it requires contextualisation based on the unique needs of South African consumers. The various population groups in South Africa have their own sets of beliefs, values and cultural practices, and thus view aspects such as wealth (the creation, preservation and transference thereof), marriage, death and retirement, differently. Thus, financial planners who are not knowledgeable about different cultures, diverse financial needs, or the provisions of customary law, may not be able to provide suitable advice. The primary objective of the study is thus to reconceptualise the six-step financial planning process to be more inclusive, in order to better serve the financial planning needs of South African consumers. A comprehensive literature review was undertaken to provide the context and framework within which the reconceptualisation of the six-step financial planning process could be approached. An investigation of the financial planning environment and the financial planning process was completed to determine how the six-step financial planning process is currently applied in the South African context. Further, an investigation of culture and the cultural dimensions – power distance, uncertainty avoidance, individualism, masculinity, timeorientation and indulgence – was conducted, as it was clear that these cultural dimensions cannot be generalised to all South African consumers, due to the large degree of diversity within the population. It was also determined that there are various factors that contribute towards the cultural diversity of South African consumers, which may influence their financial needs and the type of financial advice that is required. These factors include race and ethnicity, marital regimes, procreation and family structures. To further illustrate the diversity of financial needs of South African consumers, a discussion of Black households and the application of financial planning legislation and customary law was provided. Black households are considered to be under-serviced, historically financially excluded, have low levels of financial literacy, and are mostly collectivist in nature. It is for these reasons that Black households are the focus of the study. Some of the financial needs that vi are common among Black households include land and property ownership, family wealth, family homesteads, lobola capital and ‘black tax’ expenditure. Given that the literature review established how the six-step financial planning process is currently applied, an interpretivist research philosophy was adopted in order to gain a deeper understanding of how the six-step financial planning process should be applied in a South African context. Further, the research approach in the context of this study is an inductive one, as the six-step financial planning process is an existing theory that was reconceptualised by considering the perceptions and experiences of 16 CFP® professionals and 14 Black South African households. A mono-method qualitative research methodology was used, with a single qualitative method of data collection (semi-structured interviews), and a single qualitative method of data analysis (latent content analysis). The findings of the study were used to provide a reconceptualised perspective of the six-step financial planning process which takes into consideration the fact that the image of a financial planner plays an important role when trying to establish a professional relationship with a client. The findings reveal that Black consumers in particular, generally have a negative image of a financial planner, which is influenced not only by their perceptions of a financial planner, but also by their self-perception of their own financial situation. The reconceptualised perspective of the six-step financial planning process also incorporates the finding that discussions around personal finances are considered impolite and taboo among the Black African community, which influences their ability to talk about these topics, trust a financial planner, and establish a professional relationship with them. The findings also reveal that a racial and gender bias exists among Black consumers – they prefer interacting with a White male financial planner, as they perceive them to be more competent and have more experience with finances and wealth accumulation. It was also found that CFP® professionals believe that having cultural awareness and cultural intelligence can reduce bias in the way that questions are asked, so as not to offend the client. Thus, cultural awareness was also incorporated into the reconceptualised perspective of the six-step financial planning process. It was also noted that it is important to ascertain clients’ level of financial literacy during the information gathering stage. Black consumers opined that in this regard, it is the role of the financial planner to both ascertain and ensure their clients’ financial literacy, and to offer financial education to ensure client understanding. vii Although the premise of the study is that South African consumers have unique financial needs due to the high degree of diversity among the population, it was the opinion of CFP® professionals that Black consumers, in particular, do not have unique financial needs – instead, they define their needs differently, have different exposures to financial resources to address their financial needs, and also prioritise and satisfy their needs differently. The prioritised financial needs of Black households (sub-themes) that emerged from both participant groups include the need to make provision for black tax, estate planning, funerals, and property ownership. Black household participants mentioned (to a greater extent than CFP® professionals did) the need to make provision for lobola and initiation schools, as these form part of several traditional ceremonies. The need to make provision for a family home was mentioned by Black household participants but not by CFP® professionals. It was discovered from Black household participants that stokvels are the most common micro-finance tool used by Black consumers, for various reasons. In fact for some, stokvels are preferred over formal financial products because they perceive that they yield a higher return, and others use them successfully to supplement their current provisions. These findings (among others) were incorporated into the reconceptualised perspective of the six-step financial planning process which is presented in this study. This study has made a contribution to the financial planning body of knowledge by presenting a reconceptualised perspective of the six-step financial planning process, and providing new knowledge on each of the associated six steps and their suitability in a South African context. This study also provides justification and evidence for the inclusion of aspects within the sixstep financial planning process that enhance the understanding of cultural diversity and needs of Black households in particular. Justification has also been provided for the inclusion of cultural aspects and diverse needs of Black consumers the in the academic curriculum of FPI and FSCA recognised qualifications, as well as the facilitation and learning outcomes of business and product-specific training that FSPs are required to provide to their representatives. The study findings also have implications for the development of the academic curriculum and assessment materials for CFP® professionals by recognised education providers, the FSCA regulatory examination, and the FPI professional competency examination. In addition, the study has provided evidence for the need to develop financial products, or customise existing financial products, that address the viii needs of Black households – especially culture-specific financial needs such as black tax, lobola and funding for initiation schools. Key words: Black households; CFP® professionals; culture; diverse needs; reconceptualisation; six-step financial planning process.Thesis (MSc) -- Faculty of Science, School of Environmental Sciences, 202
Towards a Cybersecurity Skills Framework for South Africa
Cybersecurity is an ever-growing area of concern both globally and in South Africa. The increasing number of cyberattacks daily has had a large effect on individuals, organisations, governments, and society at large. The growing need to combat cybercrime is accompanied by the increased need for skilled IT professionals to assist in protecting against cybercrime. Currently, there is a worldwide cybersecurity skills gap and a lack of IT professionals with the requisite cybersecurity skills. Many countries have developed their own taxonomies and common lexicons for IT and cybersecurity work, specifically for their context. This type of common lexicon is important to help assist in the development of skills. However, South Africa does not yet have its own cybersecurity skills framework to serve as a common lexicon for the South African context. Hence, the problem defined for this study is that, without a common lexicon of the cybersecurity knowledge, skills, abilities, and tasks (KSATs) required of IT professionals as they relate to specific IT job roles in South Africa, the cybersecurity skills gap cannot be sufficiently addressed. Such a lexicon could help drive the development of skills in South Africa and, in so doing assist in alleviating the cybersecurity skills gap. This study therefore presents a common lexicon by collecting job postings over a four-month period from 1 October 2020 to 31 January 2021. These job postings were analysed using a thematic content analysis. The results identified 20 common IT job roles, together with the specific KSATs relating to each job role identified. As a result, these job roles form part of a proposed cybersecurity skills framework for South Africa (CSFwSA) which could help and guide South Africa towards more targeted cybersecurity skills development. The proposed framework could also be useful in guiding tertiary educational facilities in the creation of cybersecurity curricula that represent the real-world expectations. This, in turn, could help South Africa to address the cybersecurity skills gap by better preparing IT professionals and ensuring that they are trained and skilled in cybersecurity.Thesis (MIT) -- Faculty of Engineering, the Built Environment and Technology, School of Information Technology, 202
Professional Registration in the engineering industry: The impacts and relevancy
In this treatise paper, the focus is on the understanding the relationship between professional registration in engineering, and the success of projects within the engineering sector. It is assumed that if a projects completion time exceeded its due date, or expenses overran the budget, or outcomes did not satisfy a company's predetermined performance criteria, the project was assumed to be a failure. (Belassi & Tukel, 1996) We know that projects in recent rimes have become ever more complex, and their critical factors of success and failure have been previously researched (Belassi & Tukel, 1996) (Jha & Iyer, 2006)Thesis (MA) -- Faculty of business and economic sciences, 202
Evaluating provisioning and cultural ecosystem services in two contracting estuaries in Gqeberha, Eastern Cape
Estuaries are notable for their biodiversity, productive and invertible fisheries, and significant capacities. This study assesses the economic value of the Swartkops and Sundays estuaries in Algoa Bay, Gqeberha, to estuary users and local communities1 . The data was collected from December 2021 to April 2022, during the summer and autumn seasons. The seasons are considered peak times; however, international travel was restricted during Covid-19 level one lockdown. The study employs both the Travel Cost method and the Choice experiment method. Based on the findings, anglers and bait collectors in Swartkops Estuary sell their catches for an average of R77.41. The majority of these anglers and bait collectors earn between R0 and R1 583 per month and rely on catch and bait for a living, with the majority of participants benefiting from provisioning ecosystem service. Sundays estuary users, on the other hand, primarily use the estuary for recreational purposes. Anglers visiting Swartkops and Sundays estuaries spend R4 709 128 and R2 203 158 annually on food and beverages, fuel/transport costs, bait. This contributes R7 534 572.67 and R3 525 052.18 to the local economy in Nelson Mandela Bay Municipality based on the multiplier. The study emphasizes the importance of estuary management and monitoring to preserve and protect them for future generations. The primary issue is to extract resources from the Swartkops and Sundays estuaries in a sustainable manner while also protecting them. Estuaries can help grow the economy if managed well and used in a sustainable way.Thesis (MA) -- Faculty of Business and Economic Science, 202
An explorative study into the introduction of sugar tax in the sugar industry: A case of Illovo
An explorative study into the introduction of sugar tax in the sugar industry: A case of Illovo. The purpose of this study was to assess the impact of the sugar tax on the South African sugar industry, Illovo Sugar in particular. This tax was introduced in 2018 and it only affected the beverage industry, with its effects being concentrated on industrial sales. The government's intention was to reduce the rising levels of non-communicable diseases such as diabetes and heart diseases, in response to the increased sugar consumption in the country. In addition, the introduction of this tax was expected to reduce sugar consumption in the country, thereby improving public health. Ultimately, the government wanted to encourage citizens to adjust their lifestyles by reducing their sugar intake. To this end, the sugar tax was implemented with the expectation that it would lead to a decrease in sugar consumption in South Africa. The researcher made use of the qualitative research method to collect the data. This enabled a comprehensive understanding of the research topic, as the participants chosen had been working in the sugar industry for a number of years and could give detailed accounts of the implications of the tax on the industry and the communities. Furthermore, the researcher conducted in-depth interviews with the participants to better understand their perceptions on how the tax had impacted their businesses. The data collected was then analysed according to thematic content analysis, and this produced factual, reliable, and valid results. The findings of this study revealed that the sugar tax had a negative impact on Illovo's business operations. Despite this, Illovo was able to leverage its resources and expertise to devise strategies for mitigating the impact of the sugar tax, allowing them to remain competitive in their industry. This included focusing on independent stores and restructuring staff and resources to manage the lower sugar demand. Additionally, Illovo also looked at selling sugar to more profitable customers, helping to reduce costs and associated risk. Despite the strategies adopted, further research is recommended in order to gain a more comprehensive understanding into the phenomenon using a large sample size. This v would allow for further insights into the impact of the sugar tax on the South African sugar industry and whether any changes need to be made in order to ensure that it continues to remain competitive in the industry. Furthermore, research should also be conducted into the implications of the sugar tax on other sectors of the economy, as policy makers may need to consider the possible effects on other industries and even on the government itself versus the possible benefits to the public. Additionally, this research could also be extended to include a longitudinal study in order to capture any changes that take place in the years to come. These changes may include further price adjustments, changes in consumer behaviour, and any possible implications on public health. This would allow for a greater understanding of the implications of this tax for both the industry and society.Thesis (MA) -- Faculty of Faculty of Business and Economic Sciences, 202
Validation of Small Punch Testing Methodology to determine the variation in static properties over the build height of Ti-6Al-4V laser metal deposition samples.
Small Punch Static Testing is a testing methodology which has gained immense popularity in the power generation industry. With the drive to optimise material testing and use of expensive, lightweight materials in specialised engineering, Small Punch Static Testing has been standardised to determine standard mechanical properties of materials. Using the Small Punch Static Testing methodology as outlined in BS EN 10371, additively manufactured Ti-6Al-4V samples were tested in order to determine their theoretical ultimate tensile strength and yield strength and to determine whether there was a significant change in mechanical properties across the build height of an interrupted build direct energy deposition sample. While extremely material specific, this method has been proven to be feasible in determining mechanical properties in samples where material is scarce and no significant relationship between the sample extraction height and mechanical properties is noted.Thesis (Ma) -- Faculty of Engineering, Built Environment and Technology, 202