Newinera Publisher (Scientific Journal)
Not a member yet
1926 research outputs found
Sort by
Exploring How Emotional Service Experience and Responsiveness Satisfaction Drive Purchase Decisions in a Service Context : JEL Classification: M31, M37, D12, L83, C83
No full textThis study aims to explore the influence of emotional service experience and responsiveness satisfaction on purchasing decisions in a service context, using a case study of Mie Gacoan in 2025. This study used a quantitative approach with a survey method, in which 100 Mie Gacoan customer respondents were selected through purposive sampling. Data were collected using a semantic differential scale ranging from 1 to 7 to measure the variables. Validity and reliability tests were conducted to ensure the accuracy and consistency of the instrument. Furthermore, classical assumption tests, multiple linear regression analysis, and significance tests (t-test and F-test) were conducted to test the hypotheses. The results showed that emotional service experience and responsiveness satisfaction had a positive and significant influence on purchasing decisions, both partially and simultaneously. Emotional service experience emerged as a stronger predictor, highlighting the importance of creating a positive emotional impression in service delivery. Responsiveness satisfaction measured through speed, availability, convenience, and empathy also contributed significantly to driving customer purchasing decisions. This study emphasizes that in highly competitive service industries, such as the food and beverage sector, enhancing emotional aspects and responsiveness of service can substantially improve customer purchasing decisions. These findings provide practical implications for service providers to focus not only on product quality, but also on emotional engagement and responsiveness in interactions with customers
The Effect of Compensation and Competence on Employee Performance Through Organizational Commitment as an Intervening Variable: JEL Classification: M12, M53, M54, J24, D23
No full textThis study aims to examine the direct influence of compensation, employee performance, and organizational commitment, as well as the indirect influence of compensation and competence, mediated by organizational commitment, at the Gerindra Party Branch Office in Demak Regency. This is due to several factors, including the substandard quality of human resources, as evidenced by the presence of the smart system, which has led to poor employee performance. Employee competencies in skills, knowledge, and attitude are still relatively low, given that most employees have a high school education background compared to diploma and bachelor's degrees. Compensation related to bonuses received by these employees is very low, impacting their performance. Difficulty using the smart system application has resulted in a decline in legislative candidate performance in increasing both candidate and party votes. Employee organizational commitment is suboptimal. The research method used is an associative quantitative method with a correlational approach. The population in this study was all 70 employees of the Demak Branch Office. The sampling technique was saturated sampling. The data collection process used a questionnaire administered to 70 respondents. This study employed linear regression analysis using SPSS software. The results of the study indicate that compensation significantly influences employee performance. Competence significantly influences employee performance, organizational commitment significantly influences employee performance, compensation significantly influences organizational commitment, competence significantly influences organizational commitment, organizational commitment can mediate the effect of compensation on competence, and organizational commitment can mediate the effect of competence on employee performanc
Cocoa Productivity as a Moderating Variable in the Relationship between Maintenance Costs and Farmer Welfare: JEL Classification: Q12, Q13, Q16, O13, D24
No full textThis study aims to analyze the effect of maintenance costs on the welfare of cocoa farmers in Manyamba Village, Tammerodo Sendana District, and to examine the role of cocoa productivity as a moderating variable in this relationship. The research method used a quantitative approach with a population of 60 cocoa farmers who also served as the research sample. Data were collected through observation, interviews, documentation, and questionnaires, then analyzed using the Partial Least Squares (SmartPLS) technique. The results showed that maintenance costs had a positive and significant effect on farmer welfare. Cocoa productivity was also shown to have a significant positive effect on improving welfare. However, the results of the moderation effect test showed that productivity did not play a significant role in strengthening or weakening the relationship between maintenance costs and farmer welfare. These findings confirm that efforts to improve farmer welfare depend not only on managing maintenance costs and productivity, but also require support from other external factors such as access to financing, agricultural technology, and government policies
The Effect of Liquidity, Profitability, and Firm Size on Dividend Policy in Infrastructure Companies on the Indonesia Stock Exchange: JEL Classification: G35, G32, G30, G10, L94
No full textThis study aims to analyze the influence of liquidity, profitability, and company size on profit sharing policy in infrastructure sector companies listed on the Indonesia Stock Exchange. This study uses an associative approach. The study population is infrastructure sector companies listed on the Indonesia Stock Exchange between 2020 and 2024. The sampling technique used is positive sampling, resulting in 20 companies. Data processing in this study used SPSS (Statistical Program for Social Sciences) version 26 software. Data analysis techniques were performed using classical assumption tests (normality, multicollinearity, heteroscedasticity, and autocorrelation), multiple regression analysis, the coefficient of determination test ("R2"), the model fit test (F test), and the partial test (t test). The results of this study indicate that liquidity has a positive effect on dividend policy, profitability has a positive effect on dividend policy, and company size has a positive effect on dividend polic
Analysis of the Effectiveness of Public Services Based on Patent Application
Full text linkThis study aims to analyze the effectiveness of public services based on the PATENT application in Galang District, Deli Serdang Regency. This technology-based public service is expected to increase efficiency, transparency, and accountability in the management of administrative documents. The research method used is a qualitative approach with in-depth interview, observation, and documentation techniques. The study found that PATENT applications have accelerated the process of document management, reduced transportation costs, and increased transparency of service information. However, there are still several inhibiting factors, such as limited technological infrastructure, low digital literacy among the public, technical obstacles to applications, and lack of socialization and training. People who have technological knowledge find it easier to access and use this application, while some people, especially the elderly, are experiencing difficulties. Therefore, efforts are needed to improve digital infrastructure, training for the community, and better system maintenance to increase the effectiveness of these application-based public services. The results of this study provide an overview of the challenges and opportunities in the implementation of technology in public services in the region, as well as provide recommendations to improve service quality
In Silico Study of Gamma-Mangostin Compound from Garcinia Mangostana L. Fruit Skin and Activity Test as an Alpha Amylase Inhibitor
Full text linkThe aim of this study is to determine the interaction between the gamma-mangostin compound and the α-amylase enzyme using molecular docking modeling and in vitro. The results of molecular docking showed that all compounds could interact with the active site of the α-amylase enzyme. The gamma-mangostin compound has a fairly negative binding affinity. The binding affinity score of the compound was then compared with the control, namely the carbohydrate inhibitor acarbose. The results showed that the binding affinity quite close to the control, namely -9.1 kcal/mol, while the control was -16.4 kcal/mol, but the score was not negative enough. Interaction of the target protein with the alpha amylase compound to determine the amino acid residues on the active side of the protein. The results showed that there were hydrogen, alkyl and van der waals bonds on the active side of the protein that were the same as the control. In silico and in vitro, the gamma-mangostin compound has the potential to reduce blood sugar levels with an α-amylase inhibitor, in vitro with percentage of 43.33% approaching the positive control, namely acarbose, which is 56.25% at a concentration of 200 ppm and an IC50 value of 166.06 ppm
Determination of Total Flavonoid Content of Raru Bark Extract: Cotylelobium Melanoxylon Pierre at Various Methanol Concentrations and Antibacterial Activity Against Staphylococcus
Full text linkRaru bark (Cotylelobium melanoxylon (Hook.f) Pierre) is a plant with antidiabetic properties. Raru bark plants contain flavonoids, saponins, and tannins. The purpose of this study was to determine the class of secondary metabolites contained in the sample, determine flavonoid levels, and determine antibacterial activity against Staphylococcus aureus bacteria. This research includes processing samples made simplisia, then extracted and thickened using rotary evaporatory. Simplisia was tested for phytochemical screening to determine the content of metabolite compounds, in addition to testing its characteristics. The next test was the determination of total flavonoid content using UV-Vis spectrophotometry. Followed by testing antibacterial activity against Staphylococcus aureus. The results of phytochemical screening obtained flavonoids, tannins, and saponins. Flavonoid levels were 42.4308 ± 2.4739 mgQE/g; 38.1813 ± 1.5799mgQE/g; and 23.8153 ± 3.049276 mgQE/g, respectively. In testing antibacterial activity using concentrations of 10%, 40%, 70%, and 100%, and the highest concentration is found at a concentration of 100% which is 19.83mm
The Effect of Health Promotion about HIV/AIDS on Adolescents’ Knowledge
Full text linkHIV/AIDS is a disease caused by a virus and can result in AIDS if not treated immediately. One factor that can overcome the transmission of HIV/AIDS is knowledge. Knowledge about HIV/AIDS is very much needed in preventing HIV/AIDS. Objective: To determine the effect of health promotion about HIV/AIDS on the knowledge of adolescents at Kaureh State High School. The study used a pre-experimental design with one group pretest posttest, a random sampling technique, a population of students in grades X and XI with a sample size of 52 respondents using a questionnaire and analyzed using the Wilcoxon test. The results obtained knowledge before health promotion was 56.6% and adolescent knowledge after health promotion was 84.3% there was an increase of 27.8% And the results of the Wilcoxon test with a value of -6.208 with a p-value of 0.000 with a significance of 0.05%. A The results show that there is an effect of health promotion about HIV/AIDS on the knowledge of adolescents at Kaureh State High School. Suggestion: Researchers expect that health promotion will be carried out continuously in collaboration with health services and it is hoped that adolescents will seek information about health from various media
Analysis of Waste in the Production System with the Approach Lean Manufacturing Method
Full text linkImproving the production process needs to be done continuously and continuously in order to minimize all activities that consume time but do not contribute directly to the value of the products produced. PT Cipta Oggi is a manufacturing company that makes furniture products which has a major problem, namely the low value of Process Cycle Efficiency, which the company should have a PCE value of at least 50%. The use of lean manufacturing methods with the help of VSM is used to reduce waste in order to increase the PCE value. There are 22 non-added value activities with a time range of 427 minutes that can be cut. Where the production time was originally 1353 minutes to 926 minutes which had an impact on increasing Process Cycle Efficiency which was originally 46.8% to 68.4%. Based on Failure Mode and Effect Analysis (FMEA), it is known that the main root cause that has the highest RPN value is the Overprocessing waste with a score of 420 and the proposed improvements in order to reduce this waste are the need for safe storage management that can reduce the risk of damage to goods which requires additional processes, namely rework and additional human resources are needed in the inspection process in order to reduce the number of rework
Design of a Web-Based Citizen Complaint System in Increasing Citizen Participation in the Village Development Process
Full text linkJekulo Village faces challenges in managing citizen complaints and grievances due to limited physical infrastructure and time. The conventional complaint mechanism is often ineffective in accommodating citizen aspirations in a transparent and responsive manner. The manual complaint recording and resolution process also causes complaint handling to be slow and less organized. This paper aims to discuss the importance of implementing a web-based citizen complaint system to increase community participation in village development. This system is designed so that residents can submit complaints, grievances, and suggestions more easily and efficiently, while also allowing the village government to respond to complaints more quickly and accurately. With a technology-based system, communication between residents and the village government can run more transparently, and increase accountability in handling complaints. The results of the development of a web-based citizen complaint system in Jekulo Village show increased efficiency in handling public complaints. This system accelerates the process of receiving, verifying, and resolving citizen complaints, so that problems can be handled more quickly and accurately. In addition, transparency in resolving complaints increases, which has an impact on increasing citizen trust in the village government. With the real-time complaint status monitoring feature, residents feel more involved in the village development process. The system also provides data that can be analyzed to identify patterns of problems that often occur, so that village governments can take preventive steps to resolve recurring issues. Overall, the system is an effective tool in strengthening community participation and building villages that are more inclusive and responsive to the needs of their citizens