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STRATEGI KEANDALAN PELAYANAN PADA PT. BPRS SARANA PRIMA MANDIRI
No full textIntroduction: The purpose of this study was to determine the service reliability strategy in serving customers. This service strategy is a supporting factor for the marketing activities of all products in order to achieve customer satisfaction.
Methods: The research methodology used is a qualitative descriptive. Data collection techniques using observation documentation interviews.
Results: The results of this study indicate that the reliability of this service is quite good and in accordance with its field. However, the SPM Pamekasan Bank does not have an ATM. In overcoming these shortcomings SPM banks by improving service quality by using service reliability. So that customers feel satisfied and even become loyal customers. So in this case the SPM Pamekasan Bank is one of the services that is in accordance with the expectations of the community.
Keywords: Service reliability strategy, Customer satisfactio
MANAJEMEN SUMBER DAYA INSANI DI BMT UGT SIDOGIRI
No full textABSTRACT
Introduction : Human resources in BMT UGT Sidogiri in Indonesia have an important role in the development of a company and demonstrate its service capabilities, as evidenced by the large number of customers who raise funds to BMT. The way to find human resources in BMT is by way of recruitment. Recruitment is an important aspect in finding human resources so that they can provide maximum service and performance. This study aims to determine the Human Resource Management at BMT UGT Sidogiri Kraksaan Branch.
Methods : This type of research is field research, which in essence is a method to find specifically and realistically what is happening at some point in the community. Meanwhile, the data analysis technique uses qualitative descriptive analysis techniques.
Results : The results of this study are as follows: First, the recruitment system at BMT UGT Sidogiri Kraksaan Branch is very good using two methods, namely internal and external recruitment. In addition, there are special considerations in the recruitment system, where these considerations are prioritized for prospective employees from the Sidogiri Islamic Boarding School Alumni who are not required to be graduates of sharia banking and sharia economics. Because the most important thing in being an employee of BMT UGT Sidogiri Kraksaan Branch is an inner bond so that it will create employees who have high loyalty to the organization. Therefore, from the use of these methods and special considerations, BMT can find human resources who have high loyalty and capabilities that can be developed. Second, while in the process of fulfilling the professional demands of BMT UGT Sidogiri Kraksaan Branch using a strategy by means of training and evaluation. Where the training is carried out at the end of the year which is carried out for 5 days and the evaluation is carried out every day for employees and every month for the head of BMT.
Keywords: Management, Human Resources, Recruitment, Performance
 
EFFECT OF WORK LIFE POLICY, WORK INVOLVEMENT AND CONFLICT OF WORKING FAMILY TO TURNOVER INTENTIONS ON EMPLOYEES
No full textIntroduction: This study aims to determine the effect of Worklife-Policies, Job Involvement, and Work-Family Conflict on Turnover Intention of employees at PT Sinar Bodhi Cipta, Tanjungpinang. This type of research uses quantitative descriptive method. The sample technique used in this study was the distribution of proportion sampling.
Methods: The data analysis method used consisted of testing the quality of the data (validity and reliability). Classic assumption test (normality, heteroscedasticity, multicolonierity, and autocorrelation)
Results: The results obtained can be concluded that the work-life policies, Job Involvement, and Workfamily Conflict variables partially or simultaneously have a positive and significant effect on employee turnover intention at PT Sinar Bodhi Cipta, Tanjungpinang with a R square contribution of 73.1%
Tipologi Kepemimpinan dalam Meningkatkan Kualitas Kinerja
Get PDFLeadership basically deals with the skills, abilities, and level of influence a person has; so that he is able to influence others to jointly carry out certain activities to achieve certain goals. The difference between managers and leaders in general is that a manager only deals with objects, structures, systems and efficiency. Whereas a leader deals with effectiveness, people, empowering and channeling the potential possessed by others. An important factor that determines employee performance is leadership. Because Leadership describes the relationship between the leader and the leader & how a leader directs followers will determine how far the follower reaches the leader's goals or expectations
ALLAH, ALAM, DAN POTENSI MANUSIA
No full textHumans as the main actors on earth are equipped with a variety of potential that is not possessed by other creatures. This potential aside from being a medium to fulfill his duties as a caliph is also evidence of the manifestation of God. This paper examines the potential of humans as representatives of God on earth and their interactions with nature and God.
Keyword: Human, Potential, Alla
PENGARUH KOMPENSASI DAN PENGAWASAN TERHADAP KINERJA GURU ASN MELALUI MOTIVASI KERJA PADA SMKN 1 SITUBONDO
No full textThe teacher is one of the educational staff who has a role as one of the determining factors for the success of educational goals, because the teacher is in direct contact with students, to provide guidance that will produce the expected graduate. Teachers are human resources who are planners, actors and determinants of achieving organizational goals. The teacher is the backbone in educational activities especially those related to teaching and learning activities, without the teacher's role the teaching and learning process will be disrupted or even failed. Therefore in the management of education the role of teachers must always be improved in order to produce quality human resources who are able to compete in the global era.
The objectives of this study are: i) Determine the effect of compensation on work motivation; ii) Knowing the effect of supervision on work motivation; iii) Determine the effect of compensation on ASN performance; iv) Knowing the effect of supervision on ASN performance v) Knowing the effect of work motivation on ASN performance; vi) Determine the effect of compensation on ASN performance through work motivation; vii) Determine the effect of supervision on ASN performance through work motivation.
This research is a quantitative study using a Likert scale. The sample used was the entire population of 32 certified ASN teachers. The statistical analysis used is path analysis, using SPSS 17.
The results showed that: (i) Compensation did not significantly influence work motivation; (ii) Supervision has a significant effect on work motivation; (iii) Compensation has no significant effect on ASN performance; (iv) Supervision has a significant effect on ASN performance; (v) Work Motivation has a significant effect on ASN performance; (vi) Compensation does not significantly influence ASN performance through work motivation; (vii) Supervision has a significant effect on ASN performance through work motivation.
Keyword: Likert scale, Path analysi
PERKEMBANGAN SOSIAL EMOSIONAL ANAK USIA DINI PADA KELUARGA MUDA DI RA MIFTAHUL HUDA KRAMATAGUNG BANTARAN PROBOLINGGO TAHUN PELAJARAN 2019-2020
No full textThis study aims to describe the social emotional development of early childhood in young parents in Raudhatul Athfal Miftahul Huda Kramatagung Bantaran, Probolinggo. Descriptions related to the socialization process and students' emotions in school. This research is a qualitative descriptive research with the subject of young parents in RA Miftahul Huda, Kramatagung Village, Bantaran District, Probolinggo Regency, as well as with the object of early childhood social emotional development. The data processing stages carried out include: 1) Data reduction, setting aside irrelevant data and drawing conclusions; 2) Display data, present and describe data in a narrative form; 3) Verification and confirmation of conclusions, drawing conclusions obtained from the data collection process using observation and interview techniques. The triangulation used is source triangulation and method triangulation. The results showed that the social development of early childhood in young families was as follows: 1) The method used by parents in educating early childhood was giving punishment, not accompanying children directly, giving orders to children, 2) social development of older children in the family. young people tend not to have an independent attitude. 3) The emotional development of early childhood in young families tends to be negative.
Key words: social development, emotional development, young family
 
Aspek-aspek Resiliensi Dakam Syair Hamasah Karya Mutanabbi
Get PDFHuman life in the world is inseparable from the various life problems that take turns. People with high levels of resilience will be able to get through all the problems of their lives safely and successfully. However, for someone who has a low level of resilience will consider all the problems faced as a disaster that increasingly makes it sink and fall. On one side of the problem of life is an exercise that will strengthen humans in reaching a higher degree of life.
Resilience is the ability to adapt to life's suffering that befalls and then there are efforts to raise and overcome it. This paper contains an analysis of several poems by Mutanabbi, he was a medieval Arabic poet who composed many poems with the theme of hamasah which contained elements of resilience. The method used by the author is to use content analysis with structural analysis
Pemikiran Politik Imam Al-Mawardi tentang Penganggkatan Imam (Khalifah)
Get PDFal-Mawardi layak dikatakan sebagai politikus yang ulung, dikarenakan hidup di zaman dua khalifah (al-Qadir Billah (381-422 H) dan al-Qa’imu Billah (422-467 H), tepatnya tahun 370-450 H. }}Selain itu kariernya sebagai politikus cukup bagus,khususnya pada masa al-Qadir yaitu menjadi hakim agung (qâdi al-qudât), penasehat raja atau khali>fah di bidang agama (hukum Islam) dan pemerintahan. Karena kepandaian diplomasinya pula ia ditunjuk sebagai mediator perundingan antara pemerintah Bani Abbas dengan Buwaihi yang sudah menguasai politik pada waktu itu. Al-Mawardi berhasil melakukan misinya dengan memuaskan kedua belah pihak. Kecerdasannya dalam dunia politik, beliau torehkan dalam bentuk buku, yang meliputi:al-Ah}ka>m al-Sult}a>niyah, Siya>sat al-Wiza>rati wa Siya>sat al-Maliki, Tas}il al-Nad}ari wa Ta’jil al-D}afari fi Akhla>qi al-Maliki, Siya>sat al-Maliki, Nas}ihat al-Muluk. Kitab-kitabnya menjadi rujukan bagi ulama pada masanya hingga sekarang. Hal yang terpenting dalam pemilihan pemimpin adalah adanya pemimpin dan yang dipimpin sesuai dengan criteria yang ideal. Setelah keduanya sudah ada, maka proses pemilihan pemimpin diserahkan ke ahl –h}all wa al-‘aqd untuk dibaiat dengan mempertimbangkan pilihan imam sebelumnya. Dalam proses pemilihan itu pula, calon imam diberi kesempatan untuk menjelaskan kontrak sosial selama dia menjabat sebagai imam. Itu sebagai pertimbangan terpilih/tidaknya dia sebagai imam. Apabila dalam perjalanan si imam tidak amanah dalam menjalankan amanahnya, maka rakyat boleh melakukan pembangkangan atau lebih ekstrim pemakzulan
Pengembangan Kurikulum Bahasa Arab Berbasis Karakter di MIN 1 Tulungagung
Get PDFArabic language has a very important role for Muslims, not only become the religious language (Al-Quran) but also a subject to be developed through curriculum development. Especially in developing the character-based curriculum where the children's moral is decline while the demands always grow. So, it is urgent to make the students’ quality by global standards. The research adjective is to describe how to develop the Arabic language curriculum in line with students’ character building. This is qualitative research that emphasizes the natural phenomenon of the object, that is the Arabic Curriculum Development at MIN 1 Tulungagung, the teacher role in applying the Arabic curriculum and carrying out the curriculum evaluation in the school. The efforts of curriculum development at MIN 1 Tulungagung are (1) Arabic-language routine activities, (2) Exemplary teachers and school staffs, and (3) Creating a good Arabic-speaking environment. The results of the study show that character-based Arabic curriculum development is carried out through: the integration of character values with Arabic subjects, self-development programs, building the values and ethics systems in schools, implementing the values and ethics in learning Arabic, applying various approaches, methods, and strategies