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Bibliometric Analysis of Cultural Event Publications (2001-2023)
Get PDFScholars from all around the world are paying more and more attention to cultural event studies as evidenced in several academic publication databases. The existing studies are mainly based on empirical studies using surveys and interviews, and some are based on conceptual papers. However, bibliometric analysis of cultural events has been largely neglected. This study uses a bibliometric analysis approach to get an overview of the landscape, development, and trends of cultural event studies. In addition to that, a bibliometric analysis also enables the researcher to identify prominent authors, institutions, and countries that actively participated in the cultural event studies. This study also aimed at establishing a series of visualization maps using VOSviewer software that displays the links between authors, institutions, and keyword occurrences. A total of 3,578 scientific documents relating to cultural events in various forms were retrieved from the Elsevier Scopus database. Using this database, the bibliometric analysis has been able to identify some prominent authors in this field, the most productive institutions, frequent keywords, top funders, and so on. In conclusion, this paper also provides some key information for future researchers in identifying important research gaps by examining the keyword occurrences relating to cultural events
Enhancing Attendee Engagement: A Study on Designing Successful Hybrid Events in Malaysia
Get PDFThis study aims to fill the gap between hybrid events in Malaysia and attendees’ engagement and experience. It is also hoped to provide event stakeholders with information that will help them design successful hybrid events that prioritize attendee engagement and enhance the overall event experience. By understanding the needs and preferences of attendees, event organizers can tailor their strategies to create seamless and interactive experiences for both in-person and virtual participants. This study will contribute valuable insights to the growing field of hybrid events in Malaysia and guide event planners in delivering impactful and memorable experiences to all attendees. From the findings, none of the studies related to hybrid events has been conducted in the Malaysian context. This study was conducted by using electronic database searching from reputable databases such as Scopus, Science Direct and Google Scholar. 52 articles that are related to hybrid events were published from 2014-2023. Hybrid event is a new trend in organizing events. It offers a unique opportunity to cater to both in-person and virtual attendees
The Impact of Eco-Friendly Perceptions on Festival Attendees’ Decision-Making
Get PDFPeople are becoming increasingly concerned with environment as the society becomes more environmentally conscious and this is on a global basis. Festivalgoers are now very much concerned about the environmental impact of the events they go to, a consumer behavior shift. As a result of that, festival organizers are taking this into account when developing their strategies for future festivals. This research examines the influence of eco-friendly perceptions on the decision-making process among festival visitors. The study used an extended version of the planned behavior model which takes into account attitudes, subjective norms, anticipated positive emotions, expected negative emotions, and perceived behavioral control concerning decision-making. This correlation study focuses on attitudes towards attending eco-friendly events in terms of behavioral intention, subjective norms, positive anticipated emotion, negative anticipated emotion, and perceived behavioral control. 197 data sets were collected through convenience sampling of event management students at UiTM Puncak Alam via different online platforms were used for the analysis. The SPSS was used for the analysis of results through reliability tests, correlations, and regressions. The result indicated that there was a significant relationship between all the variables involved in participating in eco-friendly events. Four independent variables show a significant beta coefficient for subjective norm, positive anticipated emotion, negative anticipated emotions, and perceived behavioral control. Meanwhile, another independent variable, attitude does not significantly influence behavioral intentions. The limitations, recommendations, and implications of the study were suggested for future research
Evaluating the Impact of Workplace Interventions on Employee Stress Management: Insights from Health Awareness Programs, Job Redesign and Recreation Centre Access
Get PDFWorkplace stress is a growing concern, with serious implications for employee well-being and organizational performance. This study examines the impact of various workplace interventions on employees' ability to manage stress, such as health awareness programs, vacation and holiday trips, job redesign, recreation center access, and social support systems. This study used a cross-sectional research design; data were collected through a structured questionnaire and analyzed using logistic regression. The results reveal that health awareness programs and access to recreation centers significantly improve employees' stress management. Job redesign showed a marginally significant effect, while vacation trips and social support systems did not significantly influence stress management. These findings highlight the importance of targeted interventions in supporting employees' mental health and reducing stress, particularly through health awareness initiatives and access to recreational facilities. Organizations should focus on these strategies while further exploring the potential benefits of job redesign and the quality of vacation policies
Technology Readiness and Users Satisfaction towards Self-Service Technology at Malaysian Airport
Get PDFThis study examines the relationship between four dimensions of Technology Readiness Index (TR) namely optimism, innovativeness, insecurity, discomfort, and the level of customer’s satisfaction towards the use of self-service technology (SSTs) at the airport. SSTs used by the airport operators or airlines at the terminal for check-in or when performing other transactions includes booking airline ticket online, kiosk check-in and mobile check-in. At the same time, this study also tries to look at whether there is any difference in technology readiness between different demographic groups of Malaysians. Survey questionnaires were distributed to passengers at Kuala Lumpur International Airport (KLIA) and Low Cost Carrier Terminal (LCCT) in Sepang, Selangor, Malaysia. The result of the analysis shows that innovativeness and optimism have a positive relationship with customer satisfaction. There are also differences in technology readiness among different gender for innovativeness and insecurity index. The implication of the study suggests that Malaysia’s airport or airline providers should increase customer satisfaction especially by introducing new innovative technology at their premises. The findings may also help firms develop their strategy to further increase the customer’s satisfaction when using the self- service technology (SST) at airports in Malaysia
Factors Influencing Innovative Work Behavior among Academicians at Politeknik Tuanku Sultanah Bahiyah, Kulim, Kedah
Get PDFCompared to any other field, the research on the Innovative Work Behaviour (IWB) among academicians has been a neglected area. Therefore, the purpose of this study is to investigate the determinant factors influencing IWB among academicians at Politeknik Tuanku Sultanah Bahiyah (PTSB). Social Exchange Theory (SET) was underpinned to determine the relationship between training, reward, knowledge sharing and IWB. Additionally, this study also included work engagement as a mediating variable in the relationship between training, reward, knowledge sharing and IWB. IWB can be defined as the intentional generation, promotion, and realization of new ideas within a work role, workgroup, or organization. It is important to analyze how these dimensions tend to influence the IWB. Data for this study was collected from 118 academicians at PTSB, Kulim, Kedah and the collected data was analyzed by using Smart-PLS. The findings revealed that two dimensions, which are training and knowledge sharing have a significant relationship with IWB whereas reward has an insignificant relationship with IWB. Furthermore, work engagement was found to be significant in mediating training and knowledge sharing, however, work engagement was found to be insignificant in mediating reward and IWB. As a result, it is suggested for institutions and the Ministry of Higher Education (MoHE) to appropriately apply relevant specific tactics to enhance those components as well as IWB. Future research is suggested to replicate this study to other institutions. Next, it is suggested to test other independent variables and mediating variables to deeply understand other determinants that influence IWB
Financial Literacy, Access to Digital Finance and Performance of Ugandan SMEs in Mbarara City
Get PDFThis study investigates the relationship between financial literacy and access to digital finance, and how these impact the performance of small and medium-sized enterprises (SMEs) in Uganda. From a population of 4,776 SMEs in Mbarara City, the research uses a sample of 351 SMEs with a response rate of 99%, chosen based on the Krejcie and Morgan (1970) tables. To investigate the correlations between the variables, a cross-sectional design is used. The findings indicate a positive and significant relationship between financial literacy, access to digital finance and SME performance in Uganda. The regression analysis indicates that 45.7% of the variation in Ugandan SME performance can be explained by the combination of the effect of financial literacy and access to digital finance (adjusted R square = 0.457). This implies that the remaining 54.3% of the variation in SME performance was not taken into account in this study and is due to other factors. Given the significant amount of variation explained by these two variables, the study suggests that policymakers and stakeholders in Uganda's SME sector prioritize programs aimed at enhancing SMEs' financial literacy and access to digital finance. Additionally, the study recognizes the presence of other factors influencing SME performance, emphasizing the need for further research and attention in future planning
Factors Influencing Data Partiality in Artificial Intelligence
Get PDFThis study proposes a conceptual framework to investigate factors influencing the data partiality in Artificial Intelligence (AI). However, the academic research on data partiality focusing on AI is limited across the bibliographic database sources. This study aims to address the gaps by proposing a developed framework that integrates three factors: the AI algorithm, black data, and user revise terminology highlighted in the past literature. The AI algorithm refers to the issues on the training data as a dataset used in the tools, which stimulates the data partiality as the outcome retrieved by the user. The black data is influencing data partiality on the existence of unknown data. The user revise terminology represented on the keywords used by the user to search for information, which incorrect keywords with not specify will lead to the AI to give all related information as an output without filter. The framework asserts that these three elements directly affect the partiality of data in AI. A quantitative methodology will be used in this study to cover the collection of survey data from the community under the MDEC program called Global Online Workforce (GLOW). The framework contributes a theoretical understanding of AI algorithms, black data, and user-revised terminology that influence data partiality in AI. In future research, the framework can be extended to test the data partiality in AI tools used in information agencies, as these bodies govern the safeguards of the accuracy of the information
Exploring The Connection of Spirituality at Work in Enhancing Nurses’ Job Performance: Insight from Malaysian Hospitals
Get PDFThe performance of nurses can be seen as a reflection of healthcare organizations, as they constitute the most critical human resources within hospitals. However, challenges arise when issues such as staff shortages, high turnover rates, and burdensome workloads contribute to poor nurse performance. Conversely, the incorporation of spirituality in the workplace provides nurses with an opportunity to align their inner selves within a supportive community environment, fostering a deeper sense of purpose in their professional responsibilities. This study sought to determine the connection between spirituality at work and nurses’ job performance, surveying 350 nurses employed in public hospitals across Malaysia. Data analysis was conducted using Statistical Package for Social Sciences (SPSS) software version 27, revealing that all three aspects of spirituality at work, namely inner life, meaningful work, and sense of community, had a positive and significant influence on nurses’ job performance. This study provides potential aid to decision-makers in Malaysian healthcare organizations by offering significant insights for the development of strong spirituality at work values within their organizational setting. Additionally, this study presents recommendations for future research and proposes methods for the authorities to incorporate spirituality at work values into nurses’ jobs, ultimately enhancing the overall performance of healthcare services
Tourism Destination Image: Towards a Better Performance on Malay Restaurant by Reflecting Competitive Advantage in Business Organization
Get PDFA study on revisit intention has a different meaning in business development. Competitiveness in business activities such as in Malay restaurants needs to use a various method. To gain the functionality of the development, innovation practices and destination image should be aimed for a better understanding of the overall concept. The purpose of this study is to design a conceptual understanding of the destination image and innovation practices towards Malay restaurant performance which is grounded in competitive advantage theory. Furthermore, competitive advantage provides insight into how the connection between business organizations will help the development and sustainability of business performance. In addition, it will bring a more significant contribution to the structure of the organization. This article suggests that a significant measurement of competitiveness could be ascertained from a performance perspective. The article integrates previous studies on the respective measures and proposes a conceptual framework for tourist destination image. Destination image has a relation with restaurant performance which can be studied further on the future reference. It will contribute to the significance of practicality and theoretically as it mentioned the purpose of destination image and competitive advantage towards Malay restaurant performance. However, in terms of Malay restaurant performance, it still needs to be discussed in depth as it has a limited view of the discussion. Determinants of tourism destination image, innovation practices, and restaurant performance are also discussed for future research