3127 research outputs found
Sort by
Perceived Organisational Support, Transformational Leadership and Organizational Performance: Perspectives of Hospitality Industry in Malaysia
Get PDFLeadership studies within the field of business research in Malaysia and around the globe are expanding rapidly but remain divided and inconclusive. The hospitality industry provides significant contributions to Malaysia’s economy, reflecting its financial standing. Therefore, this paper intends to analyze the most recent research breakthroughs linked to transformational leadership and organizational performance in Malaysia’s hospitality industry, as well as to put forward recommendations for potential mediating or moderating variables. Past literature confirms that practicing and exhibiting transformational leadership qualities is relevant for hospitality leaders. Furthermore, it suggests that transformational leadership dimensions may significantly contribute to organizational performance. Finally, this study concludes that POS could bridge the gap in existing research on the relationship between transformational leadership towards organizational performance. This study strongly postulates that by examining the role of POS in different contextual studies, it is highly anticipated that the direct links between transformational leadership and the performance of an organization can be enhanced. Furthermore, implications and recommendations are also discussed
Enterprise Risk Management Practices in Malaysian Small and Medium-Sized Enterprises: An Overview
Get PDFSMEs are crucial to the economic growth of many countries, particularly developing ones like Malaysia. SMEs have contributed significantly to economic growth but they also often struggle with problems related to poor management, which increases the risk of failure and closure. Effective risk management is essential in sustaining the long-term sustainability of SMEs and improving managerial performance. This study investigates the enterprise risk management (ERM) practices used by Malaysian SMEs in the manufacturing sector. The factors influencing the risk management behaviors and practices of SME manufacturing workers and their compliance with risk management protocols are examined in this study using a mixed-methods approach. This study focuses on employee behavior to better understand how organizational culture affects risk management techniques in SMEs. To design effective reward and recognition programs, this research also examines the psychological components of risk management while accounting for the organizational, societal, and financial challenges that followed the 2008 financial crisis. The study also examines the impact of organizational structure on the efficacy of risk management initiatives in small and medium-sized enterprises. The practical findings of the study are expected to demonstrate the extent to which ERM influences organizational effectiveness in Malaysia's SME manufacturing sector. This study intends to equip industry participants with the knowledge and confidence necessary to implement ERM successfully in their operations by offering insights into the factors that encourage and impede ERM adoption and its impact on organizational performance. This research advances ERM practices among SMEs and strengthens Malaysian businesses' resilience and risk awareness
Exploring the Impact of Authentic Personality and Social Media Posting on Self-Interested Charitable Behavior among Millennials Online Community through the Lens of Social Cognitive Theory
Get PDFVarious schools of thought within the field of psychology consider authentic personality to be an essential component of overall well-being. Similarly, people's behavior has changed since the advent of social media. Using Social Cognitive Theory as guidance, this conceptual paper aims to explore how authentic personality and social media postings affect individuals' self-interested charitable behavior, this research aims to delve into the person-centered concept of authentic personality. The sense of giving and charitable behavior includes giving to charity and involving in volunteer activity. This model is deemed appropriate because it further explains authentic personality and exposure to social media posting in an online environment. Throughout the entirety of this study, a search was conducted via a variety of literature on the fields of sociology, psychology, and social science. There was a discussion of the conclusions drawn from the research, and options for more research were outlined
Unlocking the Potential Research Directions in Effective Teaching: Insights from Bibliometric Analysis
Get PDFEffective teaching is considered one of the dominant and emerging topics in education. Hence, there are two objectives of the study. The first objective is to bibliometricaly analyze the performance in terms of citations and publications of Effective Teaching studies. The second objective is to analyze the research themes of Effective Teaching studies. The motivation to conduct this study is based on the gaps in previous studies on effective teaching. This study mainly uses bibliometric analysis, whereby 986 documents were analyzed through two stages – descriptive analysis and keyword network analysis. Selected findings indicated that since 1941, effective teaching studies displayed a growing trend in publications and citation performances. In addition, five research themes dominate effective teaching - 1) effective teaching in higher education, 2) enhancing curriculum with blended teaching, 3) pedagogical professional development, 4) medical education effectiveness, and 5) teacher training for classroom effectiveness. The authors also suggested six potential future research questions in terms of mixed theories, practical and methodology aspects. Hence, the significance of the study is to inspire potential scholars to explore potential holes available in effective teachin
A Study Examining the Customer Service Experience Using the Partial Least Square (PLS) Approach, with a Particular Focus on Personal Interaction Encounters and Customer Involvement
Get PDFThe relationship between academic achievement, student happiness, and the quality of academic services provided by university staff is a critical issue in Malaysian public higher education. This correlation highlights the importance of understanding the factors that influence the interactions between academic staff and students. Knowledge of the variables affecting how academic staff members and service encounters interact is quite important. This study aims to examine the influence of personal interaction encounters and customer involvement on the level of customer service experience provided by academic staff at Malaysian public universities. To gather data from 454 academic faculty members at Malaysian public universities, a self-administered questionnaire was developed. PLS 4.0 was used in this work and proportionate stratified random sampling was utilized. The results showed significant relationships between consumer involvement and personal interaction encounters with customer service experience. By acknowledging and addressing these variables, Malaysian public universities can foster more positive and productive interactions between staff and students or other stakeholders, ultimately improving the academic experience
Academic Perspectives on Open Government Data: A Study of Quality, Trust and Intention to Use
Get PDFOpen Government Data (OGD) is a highly effective method for governments in many countries to share data with citizens. Many governments have taken the initiative to create their platform for sharing freely accessible data. Even though the platform is ready for use, the level of OGD usage remains to be discovered. It is critical to investigate the behavioral intention to use OGD to ensure transparency, accountability and trust in the government. This research aimed to fill the gap in the literature on the quality factors of OGD that influence the intention to use from the academic staff perspective. As 389 data was analyzed using Structural Equation Modeling (SEM) – SmartPLS the purposive sampling technique was applied. The results determined that information quality plays a big role in indicating trust in the OGD website as compared to service quality and system quality. For the mediating results, it is proven that trust in the OGD website mediates the relationship between trust in government and behavioral intention and trust in technology and behavioral intention to use OGD. The government can determine the extent of OGD usage in the nation by looking at characteristics including quality, and trust. The results of this empirical study may therefore be useful in helping the federal, state and municipal governments get ready for the release of their various open data sets. According to the National Agenda for a Digital Malaysia, this study may guarantee that Malaysia's accessible government data serves its residents in several ways
Factors Influencing the Employability of Students Studying Records Management
Get PDFRecord management is a crucial profession in organizations, responsible for the efficient and orderly control of records. It involves creating, acquiring, maintaining, using, and disposing of these records, which prove an organization's operations and business. Many higher institutions in Malaysia offer courses related to records management. This paper explores factors influencing undergraduate students' employability in the field, investigates the required qualifications and skills, and identifies strategies to increase employability among record management students. The research will use a quantitative approach, including online surveys and questionnaires, with respondents graduating from records management courses. The expected findings will provide insights into the factors influencing undergraduate students' employability and strategies to overcome these issues
Factors Affecting Consumer Responses to Influencer Marketing Campaigns
Get PDFIn Malaysia, the emergence of influencers on social media has significantly influenced consumer behavior as many people connect and look up to these digital personalities. This study aims to investigate how factors such as trustworthiness, expertise, attractiveness, respect and likeness influence consumer responses to influencer marketing campaigns. Specifically, the research objectives are to examine the relationships between each of these factors and consumer responses and to determine whether consumer attitudes influence these relationships. In addition, the TEARS model appears to be more appropriate for this study than Ohanian's (1990) source of credibility model because it incorporates characteristics of respect and similarity that align well with Eastern cultural norms. Respect and similarity are particularly important in Eastern societies where social harmony and collective values are emphasized. The TEARS model therefore provides a more comprehensive framework for understanding the impact of influencer endorsements in this cultural context. For this empirical study, data was collected from Shah Alam consumers aged 20-40 years old who own TikTok accounts and follow TikTok influencers who share and endorse products on the TikTok platform. Data was collected from 250 people, 200 of whom were classified as valid respondents. The survey was published online and the data was collected by the researcher using Google Forms. The links to the Google Forms survey were shared on social media such as Facebook, Instagram and WhatsApp. By focusing on these dimensions, the study fills research gaps by analyzing how these factors interact within influencer marketing, especially in an Eastern cultural setting
The Influence of Sustainability Reporting in Enhancing Firm Value
Get PDFThere is a growing concern about sustainability reporting as stakeholders increasingly recognize the importance of sustainable and ethical business practices. Investors, consumers, and regulatory bodies are demanding greater transparency and accountability from firms regarding their sustainability and ethical corporate behavior. Accordingly, the objective of this paper is to examine the significant influence that sustainability reporting can exert on a firm's financial performance and overall worth. By employing three predominant theoretical frameworks: stakeholder theory, legitimacy theory, and signaling theory. The findings mostly show that sustainability reporting increases firm value. Reputational capital, investor confidence, and long-term financial performance improve for firms that report their sustainability performance. However, sustainability reporting affects business value through complicated mechanisms that include regulatory contexts, industry characteristics, and disclosure quality. Although positive associations were found, sustainability reporting's effects on firm value need further studies. Research should uncover the mediating variables and contextual elements that promote this association. Researchers can provide more detailed insights into how sustainability reporting might strategically boost firm value, improving corporate sustainability and financial performance. The findings of this study would provide an important contribution to firms and stakeholders. Firms that prioritize sustainability contribute to the well-being of communities and the environment. Further, with greater transparency, the public can hold companies accountable for their actions, and support firms that demonstrate genuine commitment to sustainability
The Needs and Readiness of the Islamic Banks to Adopt the Comprehensive Islamic Accounting Standards: The Malaysian Experience
Get PDFThe Islamic finance sector in Malaysia has seen substantial growth over the past few decades, becoming one of the leading markets for Islamic financial products and services. This growth has brought about significant challenges in financial reporting, primarily due to the limitations of conventional International Financial Reporting Standards (IFRS) in addressing the unique characteristics of Islamic financial transactions. The shari’ah transactions are governed by Shariah principles, which prohibit interest (riba) and emphasize on risk-sharing, ethical investments, and social justice. The study aims to provide a comprehensive analysis of the current issues and debates surrounding the need for comprehensive Islamic accounting standards in Malaysia. It will review recent literature, regulatory developments, and the experiences of practitioners in the particular field. Furthermore, the report seeks to highlight the readiness of Bank Negara Malaysia and all Islamic Banks to adopt Accounting and Auditing Organization for Islamic Financial Institution (AAOIFI) standards and explore the feasibility of integrating these standards within the International Financial Reporting Standard (IFRS) framework. Additionally, this report aims to contribute to the ongoing discourse on Islamic accounting by offering critical insights and recommendations for policymakers, regulators, and financial institutions. The ultimate goal is to enhance the transparency, comparability, and reliability of financial reporting in the Islamic finance sector, thereby promoting its sustainable growth and integration into the global financial system