Indonesian Journal of Health Administration
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ANALYSIS OF HOSPITAL INFORMATION MANAGEMENT SYSTEM USING HUMAN ORGANIZATION FIT MODEL
Get PDFBackground: Hospital is a health care institution that provides public services for patients. It needs computerized information technology, for example, a hospital information management system.Aims: This study was aimed at analyzing the implementation of hospital management information system using the human organization fit model at the Outpatient Department of Sabang General Hospital.Methods: This study was conducted from March-June 2020 using a cross sectional design. The study's population was the hospital managers, administration staff and health workers at the hospital. The study's sample size was 106 respondents selected using a purposive sampling. This study used a quantitative design in which the data analysis was done using a spearman correlation test with P-value of =<0.05. The independent variables were the quality of system, quality of information, and quality of care. While the dependent variables included system user, user satisfaction and organization. The data were collected through questionnaire distributed to the respondents.Results: The quality of system did not have a relationship with the system user (P=0.585), user satisfaction (P=0.541), and organization (P=0.256). The quality of information had a relationship with the system user(P=0.004) and user satisfaction (P=0.000), but it did not have a relationship with organization (P=0.132). The quality of care had a relationship with the system user(P=0.000), user satisfaction (P=0.000) and organization (P=0.000).Conclusion: The Sabang General Hospital, Aceh, needs to improve the hospital management information system with the HOT-fit model, especially the quality of system. They can conduct training for users and provide applicable and attractive manuals.Keywords: hospital, information management system, quality of care, quality of information, quality of system
BARRIERS TO REPORTING PATIENT SAFETY INCIDENT IN HEALTHCARE WORKERS: INTEGRATIVE LITERATURE REVIEW
Get PDFBackground: The patient safety incident reporting systems is designed to improve the health care by learning from mistakes to minimize the recurrence mistakes, however the reporting rate is low.Aims: Integrative literature review was chosen to identify and analyze the barriers of reporting patient safety incidents by Health Care Workers (HCWs) in hospital.Methods: Searching for articles in electronic database consisting of Medline, CINAHL and Scopus resulted in 11 relevant articles originating from 9 countries.Results: There are differences but similar in barriers to reporting patient safety incident among HCWs. The barriers that occur are the existence of shaming and blaming culture, lack of time to report, lack of knowledge of the reporting system, and lack of support from the management.Conclusion: Each hospital has different barriers in reporting incident and the interventions carried out must be in accordance with the existing barriers.Keywords: barrier of reporting, incident reporting, patient safety inciden
COMMUNICATION OF PROFESSIONAL CAREGIVERS IN ESTABLISHING INTERPROFESSIONAL COLLABORATION AT MEURAXA HOSPITAL, BANDA ACEH
Get PDFBackground: Interprofessional collaboration for patient care is integrated cooperation between health workers in ensuring optimally consecutive patient care. Interprofessional decisions should be made in two ways between professional caregivers.Aims: This study aimed to analyze communication between professional caregivers in establishing interprofessional collaboration at Meuraxa District General Hospital in Banda Aceh.Method: This study was qualitative research and used a phenomenological approach. In-depth interviews and FGD were conducted with professional caregivers consisting of doctors in charge, nurses, pharmacists, and dietitians. All of the in-depth interviews and FGD were recorded and transcribed. Data obtained were analyzed thematically.Results: Communication between professional caregivers in establishing interprofessional collaboration at the hospital had not been well-performed. Overall, they had not optimally utilized integrated patient progress records as they focused on taking care of their patients individually. They also lacked literacy about the information in the records. Inadequate time in serving patients and the insufficient number of human resources were presumed to hamper interprofessional communication.Conclusion: Promoting interprofessional collaboration and effective communication regularly is required by the hospital management. They also need to evaluate the sufficiency of human resources, especially pharmacist positions. Besides, they can formulate supervision and evaluation systems of interprofessional communication between professional caregivers. Keywords : communication, integrated patient progress record, interprofessional collaboration, professional caregiver
THE EFFECT OF HEADS' LEADERSHIP AND NURSES' JOB MOTIVATION ON NURSING PERFORMANCE IN THE HOSPITAL INPATIENT ROOM
Get PDFBackground: The fluctuated patient satisfaction level shows the need to improvenursing performance. Several factors that can improve nursing performance includeleadership, job motivation, management and environment. Leadership and job motivationbecome fundamental aspectsin improving employee performance. Aim: This study analyzedtherole of manager's leadership and nurses'job motivation on nursing performance in the inpatient room ofthe Indonesian Red Cross Hospital Bogor.Methods: This study sampled a total of 150 nurses in the inpatient roomof the Indonesian Red Cross Hospital Bogorusing the incidental random sampling technique. This study employed a path analysis with three variables, such as manager's leadership and job motivation as exogenous variables and nursing performance as an endogenous variable.Results: Leadership of the head of the inpatient room couldincrease job motivation and nursing performance.Conclusion: Manager's leadership and job motivation could affect the level of nurses' performancepartially and simultaneously. The Indonesian Red Cross Hospital Bogor could provide regular training to every head of the room to enhance their leadership and nurses' job motivation. Keywords: leadership, job motivation, nurses' work performance
EDITORIAL: FROM REPRODUCTIVE HEALTH TO UNPREPARED HEALTH SYSTEM STRUCTURE: REMEMBERING WHY WE START THE DIGITAL HEALTH
Get PDFThe COVID-19 pandemic brought blessings in disguise to how we should run the new era of digital health. As the developing country with unsolved health problems, Indonesia needs some "forces” to reach the new era of health digitalization. This era is the time to enter the new order of healthcare services. The Volume 8 Number 1 was prepared before the pandemic started, but the articles were totally related to the ongoing disruption. We published our current edition by underlining the prospective of digital health on their respect of old-fashioned health problems in Indonesia. Three main topics were covered in this edition; how we start the digital health, what should be prepared, and what health problems should be addressed
MISINFORMATION RELATED TO COVID-19 IN INDONESIA
Get PDFBackground: An increase in COVID-19 cases has been accompanied by an increase in public misinformation of basic coronavirus facts, its transmission and prevention.Aims: This study described public knowledge of COVID-19 misinformation in Indonesia.Methods: This study was a cross-sectional study using online questionnaires for data collection from 4 to 11 April 2020. The questionnaires consisted of two parts regarding demographic characteristics and knowledge of misinformation. The sample in this study was 530 respondents. Descriptive analysis was used for data analysis.Results: The majority of respondents were below 25 years old (n = 342, 64.5%) and graduated from junior/senior high school education (n = 277, 52.3%). There were 13.2% of respondents who believed the COVID-19 can halt in Indonesia's climate, while 27.7% of them stated that COVID-19 is a biological weapon deliberaly created by a country. Meanwhile, 19.6% believed that gargling with salt water or vinegar can kill the COVID-19.Conclusion: A group of people still did not get misinformation of the COVID-19. Various efforts need to undertake to align community understanding of COVID-19 prevention, and thus they could get accurate information. Keywords: COVID-19, misinformation, prevention measures, SARC-CoV-2
SOCIAL ENGINEERING AS AN EVOLUTIONARY THREAT TO INFORMATION SECURITY IN HEALTHCARE ORGANIZATIONS
Get PDFInformation security in healthcare settings is overlooked even though it is the most vulnerable for social engineering attacks. The theft of hospital information data is critical to be monitored as they contain patients' confidential health information. If leaked, the data can impact patients' social as well as professional life. The hospital data system includes administrative data, as well as employees' personal information hacked, which can cause identity theft. The current paper discusses types and sources of social engineering attacks in healthcare organizations. Social engineering attacks occur more frequently than other malware attacks, and hence it is crucial to understand what social engineering is and its vulnerabilities to understand the prevention measures. The paper describes types of threats, potential vulnerabilities, and possible solutions to prevent social engineering attacks in healthcare organizations. Keywords: social engineering, hospitals, healthcare organizations, information security.
THE EFFECT OF BURNOUT SYNDROME ON TURNOVER INTENTION USING ORGANIZATIONAL COMMITMENT AS AN INTERMEDIATE VARIABLE
Get PDFBackground: The average of employee turnover rate in Surabaya Surgical Hospital was quite high roughly about 16.21% in 2011 until 2015. Employees' negative behavior or feelings due to long exposure to an emotional stressor are called burnout syndrome which could trigger turnover in an organization.Aims: This study analyzed the effect of burnout syndrome towards turnover intention using organizational commitment as an intermediate variable.Methods: This study was cross-sectional research by involving 126 respondents as samples according to the proportion of each unit at Surabaya Surgical Hospital. Data were analysed statistically using multiple linier regression.Results: Respondents were mostly female (65.1%) and in the age group of 26-35 years (62.7%). Most of them were early adults, permanent employees (95.2%), and undergraduates (89.7%). While the minority have worked for 3 up to 4 years (40.5%). Burnout syndrome had a significant effect on employees' organizational commitment. Organizational commitment showed a significant effect on turnover intention, while burnout syndrome did not show a significant effect on turnover intention.Conclusion: Burnout syndrome did not directly affect turnover intention but became a possible cause of turnover intention through organizational commitment as the intermediate variable. The results of this study could be the basis for hospital managers to decrease employee's turnover intention by minimizing burnout syndrome and increasing organizational commitment with a better reward system. Keywords: burnout syndrome, organizational commitment, turnover intention, hospital