Indonesian Journal of Health Administration
Not a member yet
304 research outputs found
Sort by
Analisis Antrian Pelayanan Obat Non Racikan di Instalasi Farmasi Rawat Jalan
Full text linkABSTRACTDuring 2013 until 2014, pharmacy outpatient services had not reached indicator of the standard minimum service. The average time of respons time was over the standard minimum service. It caused complain from patient, in 2014 the highest complain was 83% about time services. The objective of this research was to find better model queueing system to decrease the waiting time. This study is a quantitative descriptive study with cross sectional design and observational method. The sample calculated by proportional random sampling formula, with 74 prescription and collected by accidental random sampling in peak time. Primary data was obtained by observation and secondary data was collected from documentations in pharmacy outpatients service. The highest service time occured in drugs preparation process with 3.71 minutes and the highest waiting time occured in last checking drugs process. The highest utilization rate occurred in drugs preparation process with 256% and after simulation became 73% with increased service rate in 81%. The lowest utilization rate occurred in giving drugs process was 19%. The conclusion from this study was the drugs preparation process had high workload and caused queueing. A suggestion from this research was to add workload for giving drugs process to help drugs preparation process. Keywords: outpatient pharmacy, queueing system, simulatio
Pengaruh Penerapan Prinsip Leadership, Employee Involvement, dan Continuous Improvement terhadap Kepuasan Kerja Karyawan
Full text linkABSTRACT Job satisfaction rate of Rumah Sakit Mata Undaan Surabaya (RSMU)'s employees increasedfrom 76,92% to 78,92% in 2012-2013. Unfortunately, in 2014 this rate decreased to 74,91%. The target set by management is 80%. Therefore, job satisfaction rate of RSMU's employees has not reached the target. The aim of this study is to analyze the influence of leadership, employee involvement, and continuous improvement principle implementationtowards the job satisfaction of RSMU's employees. This study used observational method with cross sectional design. The data was obtained through questionnaire with simple random sampling involving 90 employees as the sample of the research. The next step is analyzing the data analytically by using logistic regression test univariate (α=0,05) to examine the influence of leadership, employee involvement, and continuous improvement principle implementation towards the employee's job satisfaction. The test result indicates that there are influences of two principles implementation towards the employee's job satisfaction. Those principles, on the one hand, are leadership (sig=0,002) and continuous improvement (sig=0,006). On the other hand, the implementation of employee involvement does not affect the job satisfaction.Keywords :Employee job satisfaction, leadership, employee involvement, continuous improvemen
Analisis Pengelolaan Obat Sebagai Dasar Pengendalian Safety Stock pada Stagnant dan Stockout Obat
Full text linkoai:e-journal.unair.ac.id:article/1483ABSTRACT Stagnant and stockout of drug are the effects from the drug logistic management. In average of 52.43% stagnant and 19.08% stockout from 118 types of drugs in Primary Health Care from January to December 2014. This research aimed to analyzed drug management and the safety stock control of stagnant and stockout in Primary Health Care.This was quantitative research with descriptive method. Primary data was obtained by interview and observation. Secondary data obtained from LPLPO and drug planning data, it can be calculated for drug's planning and safety stock required. Planning and procurement of drugs proposed for 2014 only has the suitability of 16,03% with the use of drugs by 2014. Receipt of drugs have a large enough discrepancy that is 76,93% of the demand for drugs in Primary Health Care. Distribution of drugs is less well with only 50% according to the procedure. Monitoring and control of the drugs have a quite well with 60% according to the procedure. While, no safety stock calculations at the Primary Health planning proposals in 2014. Process of drug management at Primary Health Care is not good enough. It needs improvements in systems planning, procurement, receipt, distribution, monitoring and control of drugs. Keywords: drug management, safety stock control, primary health car
Hubungan Status Kegawatdaruratan dengan Penilaian terhadap Pelayanan IGD di Rsud Ibnu Sina Kabupaten Gresik
Full text linkABSTRACT The number of non-emergency patients is high from normative visit an indication of problems in the Emergency Room. The purpose of this study to analyze the relationship between the patient's assessment of the provider or hospital with emergency status. This study examines the factors that exist in hospitals, among others, policy about patients who come, the physical condition of buildings, facilities, skilled human resources. The study involved 172 patients who ever went to the Emergency Room RSUD Ibnu Sina Kabupaten Gresik in June 2014, data were taken with visit their homes to conduct interviews based on a questionnaire. The independent variable in this study is the emergency of the patient's status while the dependent variable is the policy of the patients who come, the physical condition of buildings, facilities, skilled human resources. Data were analyzed using the relationship test Chi-square (α = 0.05). The study states that the factors comprising hospital policy on patients who come, the physical condition of buildings, facilities and skilled human resources and discipline to have a relationship with the emergency of the patient's status. Variable physical condition of buildings, facilities and skilled human resources need to be considered and improved the quality of emergency services. Keywords: facilities, hospital, status of emergency, the physical condition of building