Jurnal Online Universitas Terbuka
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Peningkatan Literasi Keuangan terhadap Siswa/i SMA IT Pesantren Nururrahman Depok
The rapid development of financial literacy is due to the presence of digital technology, which enables people from all walks of life to access various financial services. Although the financial regulator, OJK, has imposed strict age restrictions and requirements for accessing these financial facilities, many members of the general public, especially students, neglect the requirements when accessing financial services, leading to a phenomenon where many students or university students become entangled in online loans and even e-commerce transactions that facilitate borrowing. Therefore, this service aims to provide education or socialization to the public, especially students, to better understand financial literacy and thoroughly discuss the impacts and benefits. The students selected for this service are from SMAIT Nururrahman, located at Jl. Raya Sawangan No.11, Pancoran MAS, Pancoran Mas District, Depok City, West Java 16436
Marketing Performance of MSME 4.0 Amidst COVID-19 Transition: Marketing Mix, E-CRM and Risk Perception
Purpose – This study was conducted to analyze the influence of marketing mix strategy on performance through E-CRM and risk perception of COVID-19.
Methodology – The study used a quantitative approach and the processed data was obtained from 302 MSME actors who have operated digitally for over three years in Indonesia. Furthermore, the data analysis was carried out using the Path Analysis.
Findings – The results showed that marketing mix strategy could influence performance, independently or through E-CRM and Risk Perception of COVID-19. Meanwhile, Electronic-Customer Relationship Management (E-CRM) showed a strong influence on marketing performance. Even though mix strategy could influence an increase in performance, the impact showed a higher rate with E-CRM activities and consideration towards risk perception of the pandemic.
Originality – This analysis was important because of the low study related to marketing performance in Indonesian MSME 4.0. Furthermore, this was the first study to investigate the effect of marketing mix strategy, E-CRM, and risk perception of the pandemic on performance in one model
Strengthening Maternal and Child Health Information Systems Management Policies: Study in Maluku Province
Purpose – The importance of maternal and child health data in enhancing health services has the problem of underutilization of collected data. It points out the challenges in using this information to make informed policy, program design, and resource allocation decisions. This study examines the challenges in utilizing maternal and child health data for policymaking in Maluku Province.
Methodology – We apply a research qualitative approach using the WHO Health Metrics Network to assess the capacity of the health information system in Ambon and Buru.
Findings – The research found that 70% of health data was underutilized due to data accuracy and integration issues. Based on detailed capacity assessments, a tailored health information system management framework was developed. Key findings include policy gaps and actionable recommendations to enhance data use in decision-making, aiming to improve health service delivery and outcomes.
Originality – The study focuses on the unique challenges of maternal and child health data utilization in Maluku Province, Indonesia. The research addresses specific gaps in policy and strategy, human resource governance, and data integration by developing a health information system management framework and conducting capacity assessments
The Effect of Self-Efficacy and Family Support toward Self-Confidence of Accounting and Financial Institution Students
Self-confidence is one of the essential skills that students still lack. This research aims to know the effect of: 1) Self-Efficacy on Self-Confidence, 2) Family Support on Self-Confidence, and 3) Self-Efficacy and Family Support simultaneously on the self-confidence of grade XI and XII students of Accounting and Financial Institution of SMK N 1 Pengasih Academic Year 2023/2024. This research is ex post facto research with a quantitative approach. This research was conducted at SMK N 1 Pengasih with a sample of 105 students in class XI and XII Accounting and Financial Institution. The results of this research showed that: 1) There is a positive and significant effect of self-efficacy on students' self-confidence by 32,1%. 2) There is a positive and significant effect of family support on students' self-confidence by 6,5%. 3) There is a positive and significant effect of self-efficacy and family support simultaneously on students' self-confidence by 36.%
Educator’s Horizontal Mismatch in Open and Distance Learning
Open and distance learning (ODL) is more complex than conventional learning. Educators are required to have adequate soft skills and must be able to keep up with technological developments. The aim of this study is to examine the existence of educators’ horizontal mismatch in the ODL system and efforts to reduce the occurrence of this mismatch. Horizontal mismatch occurs due to a mismatch in the abilities of educators, whether the educator is over-qualified or under-qualified. This study was conducted on Universitas Terbuka tutors who have used ODL system since 1984. The results of this study show that tutors feel all their abilities are in line with university excpectations, but when carrying out teaching practice, university still found tutors who have difficulty in adapting to technological changes and have deficiencies in intrapersonal and interpersonal skills. Efforts that can be made are training to develop teaching material and soft skill, stricter supervision during the learning process, an official community of course lecturers, and the existence of team teaching between internal lecturers and tutors
UPAYA PENANGGULANGAN PEREDARAN UPAL DI KOTA DENPASAR MELALUI EDUKASI CIKUR (CIRI - CIRI KEASLIAN UANG RUPIAH)
Kota Denpasar sebagai ibu kota provinsi Bali memiliki aktivitas ekonomi yang signifikan, sehingga memiliki risiko peredaran uang palsu yang tinggi. Dengan demikian diperlukan langkah preventif untuk mencegah hal tersebut. Mengacu pada potensi masalah yang teridentifikasi, Tim Pengabdi melaksanakan edukasi mengenai uang palsu penting untuk melindungi masyarakat dari risiko finansial dan kejahatan peredaran uang palsu, serta untuk memastikan kepercayaan dan stabilitas dalam sistem keuangan. Kegiatan ini bertujuan untuk meningkatkan wawasan mengenai ciri – ciri keaslian uang rupiah melalui edukasi CIKUR (Ciri – ciri Keaslian Uang Rupiah) dan upaya peredaran uang rupiah palsu. Sasaran kegiatan pengabdian kepada masyarakat ini adalah remaja di kota Denpasar. Hal ini dilakukan karena remaja memiliki peran strategis dalam membantu menanggulangi peredaran uang palsu di lingkungan sekitarnya. Metode yang digunakan dalam kegiatan pengabdian ini adalah metode Participatory Action Research (PAR). Hasil yang diperoleh pada kegiatan ini yaitu kegiatan edukasi yang dilakukan secara efektif dapat meningkatkan pengetahuan dan pemahaman remaja mengenai ciri – ciri keaslian uang rupiah, bahaya peredaran uang palsu, dan upaya penanggulangannya. Kedepannya, perlu dilakukan edukasi yang lebih luas yang tidak hanya remaja tetapi ke semua kalangan masyarakat, sehingga peredaran uang palsu dapat berkurang dan masyarakat dapat lebih memahami ciri – ciri keaslian uang rupiah, serta upaya penanggulangannya
PENGEMBANGAN STRATEGI PEMASARAN BERBASIS DIGITAL UMKM KERIPIK CEKER MEK SULESTRI
Pengembangan strategi pemasaran melalui digital marketing perlu dilakukan oleh UMKM Keripik Ceker Mek Sulestri, mengingat saat ini dengan ketersediaanya jaringan internet di semua pelosok daerah terkhususnya Desa Sampalan Tengah. Tujuan pengabdian kepada masyarakat ini adalah adanya peralihan pemasaran yang sebelumnya dilakukan secara konvensional dan tradisional ke arah digital marketing. Untuk pengguna smartphone yang selama ini hanya digunakan hanya untuk berkomunikasi dengan bertukar pesan, sudah saatnya dugunakan sebagai media untuk memasarkan produk. Dengan begitu, produk dipasarkan secara luas dan dapat meningkatkan pendapatan. Pelaksanaan kegiatan ini dilakukan dengan beberapa tahapan yang dilakukan melalui tahap persiapan, plaksanaan pembuatan akun digital untuk pemasaran serta tahapan evaluasi. Hasil pelaksanaan kegiatan pengabdian ini, berdampak positif bagi pelaku UMKM Keripik Ceker Mek Sulestri dalam segi pemahaman, pemanfaatan, serta kesadaran akan pentingnya pemasaran secara digital baik melalui media internet, media sosial dan media lainnya
PENCEGAHAN STUNTING MELALUI EDUKASI DAN PENDAMPINGAN PRODUKSI SUSU DAUN KELOR DI DESA JATISARI
ABSTRAK
Stunting, atau gangguan pertumbuhan akibat kekurangan gizi kronis, menjadi masalah serius di Kabupaten Malang dengan prevalensi mencapai 1 2 %. Untuk mengatasi hal ini, kegiatan Pengabdian Masyarakat dilakukan di Desa Jatisari, Kecamatan Pakisaji, dengan tujuan meningkatkan pengetahuan dan keterampilan masyarakat tentang pencegahan stunting melalui pemanfaatan daun kelor (Moringa oleifera). Metode pelaksanaannya meliputi observasi awal, identifikasi masalah, persiapan materi, dan pelatihan pembuatan serta pengemasan susu daun kelor. Edukasi ini mencakup manfaat kesehatan daun kelor, seperti sifat antihipertensi, antikanker, dan antidiabetes. Hasil kegiatan menunjukkan peningkatan pengetahuan dan keterampilan masyarakat dalam memanfaatkan daun kelor, yang berpotensi meningkatkan gizi anak dan memberdayakan ekonomi lokal. Kegiatan ini juga mendukung pencapaian Tujuan Pembangunan Berkelanjutan (SDGs) dengan melibatkan masyarakat secara aktif dan meningkatkan kesejahteraan lokal.
Kata Kunci : Stunting, daun kelor, pengabdian masyarakat, edukasi gizi, pembangunan berkelanjuta
Islamic Social Reporting; Investment Account Holder; Non-Performing Financing; Islamic Corporate Governance; and Maqashid Shariah Index
This study aims to examine, analyze, and obtain empirical evidence regarding the effect of Investment Account Holders, Non-Performing Financing, Islamic Corporate Governance, and the Maqashid Sharia Index on Islamic Social Reporting of the Largest Islamic Banks in the World. This study uses secondary data in the form of annual reports or sustainability reports and other information on Islamic Banks. The samples in this study were the 10 Largest Islamic Banks in the World selected using a purposive sampling technique. The research implementation time was for 6 periods from 2017 - 2022. Research using panel data with panel regression models and data processing software using Eviews. From the results of the study, it is known that only the Islamic Corporate Governance variable significantly affects Islamic Social Reporting, while other variables, namely Investment Account Holder, Non-Performing Financing, and Maqashid Sharia Index do not significantly affect Islamic Social Reporting. This research is expected to provide information related to Islamic social reporting and provide benefits in making the right decisions and can be used as a reference for further research
The Influence of Customer Service on Customer Satisfaction At Bank Jabar Banten Sharia Sub-Branch Office KCP Sumedang
One strategy that can support success in the banking business is to try to offer quality services with good and qualified service quality. Customer service is carried out as well as possible to provide comfort to customers so that the customer experience during transactions is better and can meet customer expectations in terms of service. This study aims to determine and analyze the relationship between customer service and customer satisfaction at Bank BJB Syariah KCP Sumedang. This research is a type of quantitative research using questionnaires and observation methods. The data collection techniques used in this study are observation and questionnaires or questionnaires to obtain data on customer service (X) and customer satisfaction at Bank BJB Syariah KCP Sumedang (Y). This study took a population of 113 customers (who had direct contact with customer service during the first quarter of 2023) Bank BJB Syariah KCP Sumedang with a total research sample of 57 respondents. The results of this study indicate that the customer service variable has a positive and significant effect on customer satisfaction at Bank BJB Syariah KCP Sumedang. This is based on the results of the t-test with a sig value <0.05 and based on the results of simple linear regression analysis which has a positive or unidirectional regression coefficient value so that it can be interpreted that better customer service will increase customer satisfaction