Institute of Business Management, Karachi, Pakistan: Journal Management System
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EFFECTIVE MENTORING ENHANCES EMPLOYEE PERSONAL RESILIENCE: A COMPARATIVE STUDY ON TELECOM COMPANIES
No full textMentoring relationship between an experienced and young professional contributes to the development of resilience in personality of the young professional. This article focuses on comparison between two large telecom organizations, along-with their departmental comparisons on effective mentoring and resilience. The use of mentoring as a tool in organizations has significantly grown over the past fifteen years. The empirical results indicated positive correlation between effective mentorship of an experienced personnel and personal resilience in the personality of subordinate employee, r = 0.924**. Furthermore, the Engineering Department revealed a highest correlation, r = 0.960** as compared to HR and IT Departments, and correlation was greater for Russian Telecom Group, r = 0.912** as compared to Abu Dhabi Group. The implications of this research paper would enhance mentoring programs within telecom companies; enable HR personnel to understand their employee’s current level of resilience, and cultivate resilience within the personality of new employees for their performance augmentation
INFLUENCE OF INSTITUTIONAL OWNERSHIP ON EARNINGS QUALITY: EVIDENCE FOR FIRMS LISTED ON THE PAKISTAN STOCK EXCHANGE
Get PDFPrior studies have shown that ownership structure of firmsaffects their performance, decision making and earnings. Studies havefound that institutional owners are well informed, organized andproactive as compared to other owners. In this study we empiricallyexamined the impact of institutional ownership on earnings qualityfor the listed firms of the Pakistan Stock Exchange (PSX). The data of200 non-financial listed firms from 2002 to 2014 is collected for thisstudy. The conceptual framework of Financial Accounting StandardsBoard (FASB, 1980) is used to measure the earnings quality. The fourdimensions of earnings quality studied are: predictive value, neutrality,timeliness and representational faithfulness. Results showedinstitutional ownership is positively related with earnings quality.Moreover, a greater level of institutional shareholding brings moreoversight and enhances earnings quality
WORK PLACE BULLYING ON DEVIANT WORK BEHAVIOR AMONG NURSES IN PAKISTAN: MEDIATING ROLE OF INTERPERSONAL CONFLICT
Get PDFThis study investigates the relationship between workplacebullying, interpersonal conflict and deviant work behavior amongnurses in the public sector in Pakistan. For this purpose the datawere collected from 277 nurses working in government hospitals byusing convenience sampling method. Findings showed that workplace bullying results in deviant work behavior among nurses andthis relationship is mediated by interpersonal conflict like negativeemotional reaction, perceived disagreements and interference fromand towards colleagues. The implications of the findings for hospitaladministrators and directions for future research are provided
EXPLORING THE DETERMINANTS OF INSTITUTIONAL INSURANCE AND THEIR IMPACT ON BEHAVIORAL INTENTIONS: A MIXED METHOD APPROACH
Get PDFThe present research is a step toward determining the behaviorof corporate customers with regard to the current practices of group/institutional life insurance institutes. Data were collected from intellectual corporate customers using 18 open-ended questions and interviews.Furthermore, 08 insurance experts were selected from service providers for a focus group and 200 closed-ended questions were distributed among corporate respondents. In the initial stage, an exploratory sequential design was used. With the help of existing literature, researchers gathered reactions regarding service justice, service quality, switching cost, and service value on the behavior of individual life insurance and banking patrons. These results reveal that group insurance service providers should be further explored by additional performance strategies based on the results of this study
EFFECT OF DIMENSIONS OF ADVERTISING ON BEHAVIORAL INTENTIONS OF CUSTOMERS
Get PDFMarketers use diverse strategies to persuade customers inorder to maximize their sales. Billions of dollars are dedicated every year on diverse promotional activities.Among all, advertising plays an important role in informing customers. The aim of the study is to measure the impact of advertising dimensions on behavioral intention of customers. It measures the mediating and moderating role in describing behavioral intentions. Systematic sampling technique is applied, data is collected from students and sample size is 272 cellularusers. Multiple Regression analysis and Barons and Kenny’s method to test moderation and mediation is applied. All variables showed a positive impact on behavioral intentions except innovativeness. The study exhibits partial mediation and weak moderation effect. Managerial, academic and future implications are also discussed
MEASURING ACCESS TO HIGHER EDUCATION: DEVELOPMENT AND VALIDATION OF SCALE
Get PDFThe present study is an endeavor to develop and validateAccess to Higher Education Scale (AHES) by administering it in astratified sample of 51 predominantly third years’ bachelors programstudents enrolled in newly established distant campuses in rural areasof Sindh, Pakistan. Exploratory factor analysis was carried out toanalyze the data. This revealed good reliability and validity of scaleand identified a two factor model. The data were further used toundertake confirmatory factor analysis. Results confirmed thereliability and validity of the scale. This study also used three otherscales i.e. Teachers Support, Self-perceived Employability andPsychological Wellbeing for the validity of AHES. Shorter versions ofthese scales were confirmed through their adequate reliability andvalidity. Scholars in education and human resource management fieldcan further use these scales to measure students’ outcome of graduateemployability and psychological wellbeing
INVOLVEMENT AND COMMUNICATION ON FACE BOOK: EXPLORING INTERACTION PATTERNS OF PERSONALITY AND ADULT ATTACHMENT STYLES
Get PDFThe study is intended to explore individuals’ involvementand interaction on Facebook as an outcome of personality dimensions,and attachment styles. Participants (N=383) Facebook users included 60.3% females with an age range of 18-27 years (means = 22.47±2.91). Results suggested that extraversion (β=.12, p<.05) and neuroticism (β=.15, p<.05) predicted Facebook usage (intensity), and effects of neuroticism is moderated by secure attachment style (β interaction= - .23, p<.01). Social interaction on Facebook was predicted by extraversion (β=.14, p<.05) and the effects was moderated by secure attachment style (β interaction= -.16, p<.05). It is concluded that computer mediated communication on social networking sites is a complex phenomenon and shall be studied as a consequence of interaction between personal and environmental factors
A Critical Discourse Analysis of Business Academia on the Role and Status of the National Language
No full textThis qualitative case study is an exploration of the phenomenon of the ways in which Urdu as the national language is represented in discursive practices of senior business academia. The research design, built on Fairclough’s Critical Discourse Analysis (CDA) model (2009) is of dialectical-relational approach. The participant in this single case study is a senior member of the academia from a business school. Methodologically, the analysis trailed four stages and followed CDA’s transdisciplinary traditional methods of social practices in three semiotic categories: genre, discourse and style. Findings of the study indicated that despite strong emotional links with the national language, the participant recognized the utilitarian value of English in academic and in professional domains; additionally, his perspective was that Urdu was largely marginalized due to its perceived lack of utilitarian value. The participant also expressed the viewpoint that this social injustice was needed by the social order because the business school requires English for academic and professional purposes. The study recommends a more inclusive addition of Urdu courses in business studies
Comparative Analysis of Rote Learning on High and Low Achievers in Graduate and Undergraduate Programs
Get PDFA survey was conducted to study the preferred learning strategies; that is, surface learning or deep learning of undergraduate and graduate male and female students and the impact of the preferred strategy on their academic performance. Both learning strategies help university students to get good scores in their examinations to meet the demands of industry in workforce. Quantitative research method was used to determine the impact of learning strategy on academic achievements. The R-SPQ2F questionnaire was sent to 103 students through Google forms and hard copies through snowball sampling technique. The results show that rote learning and academic performance are inversely related to each other. In high achievers, deep learning is significant as compared to low achievers. Furthermore, comparative analysis of learning styleson males and females showed that both preferred deep learning strategy equally. Learning strategy is not related to education level of students because there is no difference among preferred learning strategies of graduate and undergraduate students
Leadership Behaviour in High- Performing Government Boys Secondary Schools in Quetta: A Grounded Theory Analysis
Get PDFThe performance of schools is highly dependent on the leadership of school heads, and, flexible leaders accelerate school performance. The purpose of this qualitative study was to examine leadership behavior in selected boys’ secondary schools that are performing well. Based on multiple-case study design, four high-performing schools from Quetta were selected as sites. Collectively, four principals, four vice-principals and purposively selected sixteen teachers constituted the sample of the study. The data were collected from semi-structured interviews. For the data analysis, the study relied on grounded theory approach through open-coding, axial coding and selective coding. The findings revealed that the school principals possessed different leadership behaviors, such as changeoriented, relation-oriented and task-oriented behaviors. Moreover, different leadership behaviors contribute to school performance. The implications of the study, recommendations and suggestion are also discussed