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Supply Chain operation Model in Digital for Curriculum Management Based on Thailand Qualifications Framework for Higher Education
Get PDFSupply chain operation model in digital for curriculum management base on thailand qualification framework for higher education is composed of 7 main elements: 1) Raw materials 2) Suppliers 3) University 4) Finished product 5) customer 6) Satisfaction 7) Feedback. The objective of this research was to develop and evaluate the supply chain operation model in digital for curriculum management base on thailand qualification framework for higher education. The sample are 15 experts selected by purposive sampling. The data is analyzed by means and standardized deviations. The measurement and the evaluation of information system are based on Black-Box Testing, which is the test of total system function in order to see whether the working procedures are correct and in compliant with the desired objectives or not. The 15 experts, after evaluating the model, agreed that supply chain operation model in digital for curriculum management base on thailand qualification framework for higher education was appropriate in a good level.
The Role of Dynamic Capability Toward Knowledge Management, Innovation, Technology Information of 3PL Provider Indonesia
Get PDFIn a highly competitive global economy, every company depends on how much innovation and creativity it has. This study aims to analyze the effect of Knowledge Management, Innovation, Information Technology on Dynamic Capabilities for two groups; the first group is 3PL Provider in Jakarta and group 2 is the 3PL provider from outside Jakarta. The research sample is 200 people. The data analysis technique used Structural Equation Modeling (SEM), with PLS (Partial Least Square) software. The study results prove that Knowledge Management, Innovation, and Information Technology affect the Dynamic Capability of 3PL Providers in Jakarta and outside Jakarta
Logistics Strategies Assessment for Small Coffee Producers in Chiapas, Mexico
Get PDFCoffee production represents the livelihood of many peasant families in underdeveloped countries. In Mexico, coffee production has social, ecological, and economic significance. However, the Mexican industry coffee needs to determine a logistic strategy for improving its competitiveness. This work proposes a methodology to help coffee producers in Chiapas, Mexico. This methodology has four stages. First, we did SWOT Analysis to understand the environment of the coffee sector from a literature review. Second, from SWOT analysis, a survey was designed. An expert group in coffee production linked to Chiapas coffee producers answered this survey. We use Cronbach's alpha coefficient to validate answers. Third, we assessed external and internal factors matrices to define generic strategies. Finally, it selected the best option from the Quantitative Matrix of Logistics Strategies. The results show several areas of opportunity for coffee producers concerning strengths and opportunities. The resulting logistic strategy is oriented to increase the participation of coffee products in the current market —this action help to make a differentiation of the brand through the denomination of origin and geographical indication
The Influence of Communication in the Buyer-Supplier Integration on Procurement Performance of Large Manufacturing Firms in Tanzania
Get PDFDespite the efficacious communication evident in the buyer-supplier relationship, material procurement performance in large manufacturing firms of Tanzania remains a challenge. The Resources Dependency and Transaction Cost Economics Theories were used in this study to analyze the influence of Early Supplier Involvement in design specification, electronic information sharing, communication direction, and frequency of buyer-supplier meetings,(all considered key in enhancing communication in the buyer-supplier relationship), on procurement performance. 52 large manufacturing firms in Temeke Municipality were approached through a census to inform the study. From each firm, one procurement and one store manager were purposively sampled, totaling to 104 respondents. Data was obtained through questionnaires and analyzed using the Binary logistic regression. This study was supplemented by qualitative opinions since communication in the buyer-supplier relationship is a strategic aspect. The study revealed that poor procurement performance is attributed to lack of Early Supplier Involvement and limited electronic information sharing. It was recommended as per findings that with the assistance of the government, a framework should be developed and adopted by manufacturing firms so as to address procurement performance drawbacks. Future studies should grasp the mediating role of third-party logistics on the influence of communication in the buyer-supplier relationship on procurement performance of large manufacturing firms in Tanzania
Agrifood Supply Chain Traceability: A Systematic Literature Review
Get PDFThis paper investigates the knowledge gaps in the published research on agri-food supply chain traceability (AFSC), identifies the main unexplored issues and potential research gaps, and sets the research agenda for future researchers. A systematic literature review of the quality work/papers on AFSC traceability was done for the period (2008-2020) using a PRISMA flow diagram. The systematic literature review results have provided insight into the present literature and set future research directions related to agri-food supply chain traceability-related to re-search. The study reveals several critical issues related to all the stakeholders; it has furthered understanding of drivers and challenges and Food Traceability System contributions from a practical perspective. This paper has used only quality research work of 12 years only as per set inclusion and exclusion criteria which is the study’s main limitation. It identifies significant knowledge gaps and defines directions for future research. This work has explored the current state of the regulations and potential technologies to help effective decision-making practices that managers can use in AFSCs.This study has presented an idiosyncratic set of research domains for further investigation in the are
Social Media in Building Relationships Between Companies and Representatives of Generation Z in the CRM Concept
Get PDFBuilding social media relationships with Generation Z members is a huge challenge for today’s enterprises, not only because they are the least studied generation, but also because they represent different values than those of the previous generations. It is important that both sides of the relationship – the customer and the entrepreneur – are on social media at the same time and in the same place. This would enable communication and relationship building. The aim of the paper was to identify social networking portals, which are most often used by the representatives of Generation Z as an element of building relationships with companies. The study of Generation Z attitudes towards brands on social media is part of broader research conducted by the authors among students in Poland and Great Britain in 2020. The method used in the study was a survey, as part of which the CATI surveying technique was used. For analysis of the study material, descriptive statistics measures were used. Analysis of the collected empirical data provided the basis for verifying the research hypotheses. The findings show which social networking portals are most often used by respondents of Generation Z in customer-company relationships. Additionally, the strength of the relationships between the analysed variables and the respondent's gender and place of residence was verified
Improvement in Performance across the Supply Chain by Market Strategic Alignment in the Textile Sector of Indonesia
Get PDFAbstract-Recently, supply chain practices are consider are the effective practices because it enhance he business performance by improving their processes and also capture the emphasis of the researchers. Thus, the ongoing study’s aim is to inspect the role of market strategies and market performance along with the supply chain performance on the firm performance of the textile sector in Indonesia. The examination of mediation role of supply chain performance among the links of market strategies, market performance and firm performance. The workers of marketing along with the supply chain department are the respondents and data were extracted from them by questionnaires that was analyzed by PLS-SEM. The findings indicated that market strategies and market performance have positive impact on the firm performance while the outcomes also elaborated that supply chain performance has positive mediation among the nexus of market strategies, market performance and firm performance. These findings give the insight to the regulators that they should improve their emphasis towards the supply chain and marketing performance that enhance the firm performance of the industry
A Cognitive-Affective-Behavioral Responses of Customer Experience (CAB-CE) Model for Service Delivery Improvement in the Healthcare Industry
Get PDFThe healthcare industry is shifting towards customer-focused similar to other service industries. The healthcare service providers and theorists have developed various measurement tools of customer experience (CE) to sustain the business. However, there are still unresolved issues related to CE measurement tools in the healthcare context need to be addressed. First, CE measurement tools still fail to capture the customers’ journey towards healthcare service experiences truly. Second, the relevant variables representing each phase of CE, as well as their interrelationships, have rarely been explored and examined in the healthcare service industry. Thus, this research aims to develop and validate a CE measurement model by considering the relevant variables by representing three phases of customers’ journey towards healthcare service delivery, namely cognitive, affective, and behaviour responses (CAB-CE). This research was conducted at Malaysian public hospitals. The customers who experienced service delivery at Malaysian public hospitals were selected as the respondents. The data were gathered via a questionnaire sent to the respondents using the convenience sampling technique. In total, 215 completed questionnaires were then proceeding to the data analysis stage. The structural equation modelling (SEM) using AMOS was performed to test the applicability of the model developed. SEM was also performed to simultaneously test the relationships among the variables of CE in a single model. The results revealed the validity and applicability of the CAB-CE model in measuring the CE in the healthcare service industry. Besides, the structural analysis has proven the relationships among the variables of customers’ journey phases. Developing a CAB-CE model is hoped to contribute to the improvement of the existing CE measurement tools, both practically and theoretically, within the context of healthcare service
Mediation-Moderation Modeling for Marketing in Supply Chain Management
Get PDFAbstract- This paper aimed to explore and remap the functions and roles of mediating and moderating variables from various research papers and their use in supply chain management marketing research. The interface areas investigated between marketing and logistics/supply chain management in marketing research. The literature review method used refers to using the thematic content analysis approach and qualitative analysis. The research findings were a single mediation model with full mediation classification, partial mediation, complementary mediation, and competitive mediation. Both single moderation models with classification homologizer moderation, quasi moderation, and pure moderation. Finally, a combination of mediation and moderation models with separated mediation-moderation classification and complementary mediation-moderation. With the increasingly complex modeling that is proposed and tested, the clarity of the statistical tools used is very important to disclose as one component of the assessment of qualitative supply chain management marketing research
Leading Determinants for Sustainability of SMEs’ in Bangladesh: Multiple Cases Studies
Get PDFThis paper aims to find the leading determinants of SMEs’ of Bangladesh that can create sustainability and long term success for the organizations. In this paper, fifty (50) scholarly articles have been reviewed and ‘qualitative content analysis’ and ‘thematic analysis’ have taken place based on ontological and methodological paradigm approach with multiple case studies. Meanwhile, three cases have been analyzed where the participants’ gave in-depth interview about their SMEs’ and distinct leading determinants