Scientificia (E-Journals)
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A Bibliometric Review on Esports Participation: View from Malaysia
Full text linkeSports is a novel digital sport that has millions of admirers worldwide. Researchers have begun looking into eSports player behaviour due to the sport's recent surge in popularity. However, few researchers have studied the factors influencing Malaysians' intention to participate in eSports. This paper reviews the existing literature on user behaviours in participation in eSports to fully understand the elements that affect users' intention to participate in eSports and to serve as a resource for researchers in future research. First, we conducted a literature search using the databases Era, MyCite, Scopus, and SpringerLink, and we found 31 articles that satisfy the requirements. Second, we carried out a descriptive analysis-focused bibliometric evaluation. Finally, to lay a foundation and generate fresh ideas for future study, this work anticipates potential research-based future research topics.
Research paper
Keywords: eSports; Participation; Behavioural Intention
Reference to this paper should be made as follows: Lim, C. N,m Goh, Y. N., Mod Isa, S., Thurasamy, R., & Mohd Suki, N. (2022). A Bibliometric Review on Esports Participation: View from Malaysia. Journal of Entrepreneurship, Business and Economics, 10(2), 139–171
The Impact of E-Commerce Adoption Factors on the Growth of MSMEs E-Commerce Sales in Jabodetabek Area, Indonesia
Full text linkThe world is shifting digitally and just like humans, businesses need to adapt as well in order to keep up in this digital business era. In order to survive the current era, especially with the ongoing global pandemic, many micro, small, and medium enterprises (MSMEs) adopt e-commerce technologies to assist in their business growth. Several theories of e-commerce adoption have been proposed; the Technological Organizational and Environmental (TOE) Framework presents the impact of theoretical aspects in technology adoption. Therefore, this study aims to examine and identify how the TOE framework of e-commerce adoption contributes to improving the growth sales of MSMEs in the digital business era. The study utilizes cross-sectional data targeting 150 MSME owners and managers in Java’s Big City Clusters of Jabodetabek (Jakarta, Bogor, Depok, Tangerang, Bekasi). The analysis was divided into three stages of analysis: the multi-stage regression analysis, the confirmatory factor analysis, and the regression analysis. The final result shows that technological and organizational factors have a significant and positive relationship with the growth of MSME e-commerce sales. Meanwhile, the environmental factor shows otherwise due to external parties giving uncertainty to the growth of the business by adopting the technology. The negative result is affected by several factors, one of which is the use of latent variables, making it uncertain to sum any conclusion. Hence, it is implied that MSMEs need to continue or even improve business performance by being compatible with its infrastructure, and must be able to leverage the relative advantages of using the electronic commerce platforms as a tool. Moreover, MSMEs are expected to be ready to develop their business internally while remaining vigilant and prepared for future situations that may arise. Furthermore, policymakers should implement policies to support MSMEs in becoming multichannel sellers.
Research paper
Keywords: MSMEs; E-commerce; E-commerce Adoption Factors; TOE Framework; Jabodetabek
Reference to this paper should be made as follows: Tirtana, M. Q., Hasudungan, A., Tjong, V. C., & Lukas, E. N. (2022). The Impact of E-Commerce Adoption Factors on the Growth of MSMEs E-Commerce Sales in Jabodetabek Area, Indonesia. Journal of Entrepreneurship, Business and Economics, 10(2), 172–191
Ex-Offenders Employability Barriers and Practical Training Framework
Full text linkWith the marginalised group gaining greater attention for employment, this paper explores the barriers faced by ex-offenders during the hiring process. This study uses a qualitative approach via face-to-face semi-structured. Twenty-one cases were selected from the Malaysian bakery businesses since it actively hires ex-offenders. Findings demonstrate that job barriers faced by ex-offenders generally consisted of their self-efficacy belief, attitude, job-related skills, and self-appearance, which were fairly within their control to manage. Meanwhile, the type of offence and gender discrimination were two other barriers identified; however, these obstacles were beyond their control. This study is the first to propose a training framework to help relevant authorities assist the ex-offenders in reducing the employment barriers and justifying the training performance as a testimonial in convincing potential employers of their credibility.
Research paper
Keywords: Ex-offenders; employability barriers; job barriers; training framework; prison training; marginalised individuals
Reference to this paper should be made as follows: Keshminder, S. J. S., Chuah, S. C., Shahrom, M., Ibrahim, M. A. & Mohamed, S. M. (2022). Ex-Offenders Employability Barriers and Practical Training Framework. Journal of Entrepreneurship, Business and Economics, 10(2S1), 53–78
Understanding Consumers’ Collaborative Consumption Participation Intention in Malaysia: An Application of the Theory of Planned Behaviour Model
Full text linkThe initial intention of practicing the collective way of consumption by the consumers was initiated by the idea of ethical consumption for those that yearned for social embeddedness with communal consciousness. Collaborative consumption is a new way of consumption practices beyond the less sustainable traditional linear consumption practices. This study examines the relative influence of consumers’ reasoned action variables of attitude, subjective norms, and perceived behavioral control on collaborative consumption by applying the theory of planned behavior The study framework also included consumers’ underlying values and beliefs of behavioural and control beliefs. A survey consisting of 249 samples size was collected and Partial Least Square regression (PLS-SEM) was employed to test the hypotheses. The results show that attitudes and perceived behavioural control are positive and significant in influencing collaborative consumption participation among Malaysian consumers. The behavioural belief of cost savings and community with others are found as consumers’ attitude belief underlying intention to consumer collectively. Consumers’ collaborative consumption intention is more influenced by economic motives than normative motives.
Research paper
Keywords: Collaborative Consumption; Theory of planned behaviour; Collaborative consumption; Malaysia
Reference to this paper should be made as follows: Chuah, S. C., Huay, C. S., & Azman, F. B. (2022). Understanding Consumers’ Collaborative Consumption Participation Intention in Malaysia: An Application of the Theory of Planned Behaviour Model. Journal of Entrepreneurship, Business and Economics, 10(2S1), 1–27
The Growth Effects of Electronic Banking: Evidence from Eastern Africa
Full text linkInnovations in the financial sector are theoretically imbued with the potential to impact economic growth. However, studies that have sought to investigate this linkage in Eastern Africa have produced mixed results. Moreover, barely a few existing empirics have attempted to examine the possible mediating role of investment and savings on the latter nexus if any. With a focus on the period from 2004 through 2018, this study investigates the extent to which electronic banking affects economic performance in the region. Furthermore, the moderating effects of investment on the one hand and savings on the other were examined in the innovations-growth nexus to capture any conditional effects. To achieve our objective, panel data was analyzed using the autoregressive distributed lag (ARDL) approach, well-known for its efficiency and unbiasedness, as it takes care of endogeneity and serial correlation but which is also relatively more robust in small and finite sample data size. The results reveal the presence of the short and long-run relationship between electronic banking and economic growth. It is important note here that the impact is significantly stronger for the long-run relative to the short-run. Interestingly, our findings confirmed the significant role played by the capital formation in the latter relationship. On the other hand, the analysis provides no evidence that gross domestic savings are important in this linkage. However, we observe a direct critical role of investment, savings, inflation, foreign direct investment as well as labor in influencing output growth in the long run. Policies that are geared towards promoting electronic banking and investment while simultaneously minimizing the risks to the financial sector instability should be a priority in Eastern Africa
Research paper
Keywords: Financial Innovations; Economic Growth; Eastern Africa; Panel ARDL
Reference to this paper should be made as follows: Kyewaalabye, M., Mayanja, J. B., & Nnyanzi, J. B. (2022). The Growth Effects of Electronic Banking: Evidence from Eastern Africa. Journal of Entrepreneurship, Business and Economics, 10(1), 294–325.  
Predicting the Influence of Digital Leadership on Performance of Private Higher Education Institutions: Evidence from Malaysia
Full text linkThis paper aims to investigate the impact of digital leadership on the institutional performance of private higher education institutions (PHEIs) in the digital era. Supported by the Resource-Based View Theory and the digital leadership dimensions based on the International Society for Technology in Education-Administrators (ISTE-A) standards, the study examined the roles of visionary leadership, digital-age learning culture, professional excellence, systemic improvement, and digital citizenship influencing the performance of PHEIs in Malaysia. An online questionnaire survey was adopted, and a non-probability sampling method utilizing purposive sampling was applied. A total of 121 usable responses were collected from leaders in Malaysia PHEIs and analyzed based on structural equation modelling via the SmartPLS 3.3. The results showed that digital-age learning culture, professional excellence, and digital citizenship positively affect the PHEIs performance. However, visionary leadership and systemic improvement do not have a significant positive relationship with performance. The findings provide information to future researchers and leaders in PHEIs on the vital roles of a digital-age learning culture, professional excellence and digital citizenship in today’s institutions. The novelty of this study contributed to the body of knowledge in digital leadership and performance in the context of PHEIs in an emerging market.
Research paper
Keywords: Digital Leadership; Learning Culture; Professional Excellence; Digital Citizenship; Higher Education Institutions; Performance
Reference to this paper should be made as follows: Lim, C. H., & Teoh, A. P. (2022). Predicting the Influence of Digital Leadership on Performance of Private Higher Education Institutions: Evidence from Malaysia. Journal of Entrepreneurship, Business and Economics, 10(1), 1–38
Optimization of Organisational Performance among Malaysian Manufacturing SMEs in Digital Age via Talent Farming
Full text linkThe purpose of the study is to enhance organizational performance among the SMEs in Malaysia in the digital age, particularly the manufacturing sector, which has an important contribution to the Malaysian economy. This study attempts to provide empirical evidence on the relationship between the four dimensions of talent farming and organizational performance in response to previous scholars' call on the influence of talent on SMEs' organizational performance. The dimensions considered in the study are talent harnessing, talent acquisition, talent retention and talent displacement. A total of 157 responses from a cross-sectional survey from Malaysian manufacturing SMEs were investigated using SPSS software version 24 and Partial Least Squares-Structural Equation Modeling (PLS-SEM). The findings reveal that talent retention and talent displacement has significant influence organizational performance, but talent harnessing and talent acquisition have no influence on organizational performance. This research highlights the importance of talent retention and talent displacement by SME owners or leaders compared to investing on internal talent harnessing and acquiring external talent to embrace and develop their skills as a crucial step towards achieving sustainable performance for their companies. The paper provides strategic insights, practical knowledge and policies that assist SMEs in the manufacturing sector to strategies to explore another alternative approach to prepare well for the digital competencies workforce in the digital age. The novelty of this study to assist SMEs in the manufacturing sector to understand better talent farming and its important approach in formulating effective human capital strategy. The dimension of Talent Farming and conceptual research framework was chosen and formulated based on I-TOP Strategic Agility Model and Dynamic Capability Theory, respectively. The empirical analysis and the tentative conceptual framework make an important contribution towards a demand-led policy framework in the area of digital talent competencies to support for Manufacturing SMEs to overcome the talent shortage in Malaysia. The contribution and limitations of the research are discussed, and recommendations for future research are also presented.
Research paper
Keywords: Talent Farming; I-TOP Strategic Agility Model; Digital Age; Small Medium Enterprises (SME); Organisational Performance
Reference to this paper should be made as follows: Palanisamy, S., Chelliah, S., & Muthuveloo, R. (2021). Optimization of Organisational Performance among Malaysian Manufacturing SMEs in Digital Age via Talent Farming. Journal of Entrepreneurship, Business and Economics, 9(1), 82–120
Entrepreneurial Energy in a Far-From-Equilibrium Opportunity Driving Entrepreneurial Actions
Full text linkDisequilibrium and complexity are the distinguishing characteristics of entrepreneurial phenomena. How do the entrepreneurs arbitrage, leverage and benefit in the disequilibria and what spur them to action? The force that drives entrepreneurial ventures, from creation to sustaining through to exit, and then through innovation to extend the game or recreate another play is an imminent force that holds and sustains entrepreneurial momentum. Entrepreneurial energy, a coined terminology in this paper, is that endogenous force. There are scarce relevant researches. In particular, there is no specific mention of the “entrepreneurial energy” in the theory of entrepreneurship. The closest proxy is entrepreneurial passions. Passion cannot be held in equal doses throughout the venture pathway. John Maynard Keynes coined the phrase "animal spirits" in his 1936 book “The General Theory of Employment, Interest and Money”. He used the term to describe emotions that influence human economic behaviour. Animal spirits create an ambience of trust and faith and are necessary for human actions, more than quantitative logic. Keynes felt animal spirits were needed as a goad to economic action rather than inaction. Schumpeter came up with the German word Unternehmergeist, meaning entrepreneur-spirit, adding that these individuals controlled the economy because they are responsible for delivering innovation and technological change. Whether its entrepreneurial energy, animal spirit or entrepreneur-spirit, it is a force that needs reckoning with in entrepreneurship study. Entrepreneurship is a science of turbulence and change, not continuity. A certain force causes turbulence. Such is the force in entrepreneurship like the wind is felt but not seen through the leaves' ruffle but not the wind itself. This paper will demonstrate that entrepreneurial energy can be better understood if examined through the lens of complexity and quantum science to address this omission. The indeterminacy in uncertainties and chaos theories best describe the dynamically complex, fast, volatile, uncertain disrupted, diverse, ambiguous, hyper-turbulent and hyperconnected entrepreneurial ecosystem. This paper contributes to entrepreneurship research by developing a complexity-based and uncertainty-based definition of entrepreneurial energy. This energy will be referred to in the context of the entrepreneurial ecosystem (space) where the entrepreneurs (object) exist over time. Building on this definition, it connects the research on the entrepreneur to venture-level complexity and entrepreneurial multi-finalities/pathways. It explores how these force originates and is sustained- that will influence entrepreneurial emergence and continuation- from the intentionality of entrepreneurs and the coherence of entrepreneurial activities, through the exploration and exploitation of perceived opportunities within the entrepreneurial ecosystem. Beyond theory development, it explores how scholars can examine entrepreneurial energy as a complex play of forces through interpretivist methods. This paper has implications for entrepreneurs and policymakers.
Research paper
Keywords: Entrepreneurship; Complexity science; Far-from-equilibrium; Structuration theory
Reference to this paper should be made as follows: Leong, D. (2021). Entrepreneurial Energy in a Far-From-Equilibrium Opportunity Driving Entrepreneurial Actions. Journal of Entrepreneurship, Business and Economics, 9(1), 1–31
Configuring a blueprint for Malaysian SMEs to survive through the COVID-19 crisis: The reinforcement of Quadruple Helix Innovation Model
Full text linkWhen something unpredictable creates turbulence, the result can be disastrous not only for Malaysian SMEs but also for the country’s economic outline as well. So, how can SMEs survive the current crisis period caused by the COVID-19 pandemic? Actually, there are no straight answers. At this point, the study aims to serve a wider understanding of how an adjustable configuration of different strategic initiatives can help Malaysian SMEs endure through the crisis based on the QHIM mechanism. The study has embraced a qualitative approach on the basis of online focus group discussion with the support of an expert facilitator. The data collection process includes 10 participants from various fields, such as academia; banking, NGOs and SMEs. The study also collected secondary information through different newspapers, magazines, websites, E-libraries, documentaries, and related journal sources. Because SMEs are operating in uncertain conditions, the findings from the discussions suggest that an adjustable integration of various ranges of initiatives, such as access and management of financial resources, exploration-exploitation of opportunities, efficient negotiation, digital adoption, and leadership commitment can help SMEs to endure throughout this crisis. The findings also contend the intervention of innovation and calculated risk-taking within the configuration. The proposed conceptual model serves as an important mechanism for policy-makers and owner-manager of SMEs to understand how adjustments in identified initiatives can play a vital role regarding survival in this crisis. It provides recommendations for SMEs and on how to remain competitive through resilience and renewal strategies. The study contributes to the existing literature in crisis management and identifies the survival and resilience strategies of SMEs in developing regions during a long-lasting crisis. It also serves as a unique approach to how the Quadruple Helix perspective can be a vital concept in the survival process.
Research paper
Keywords: COVID-19; Crisis management; Digitalization; Innovation; SMEs
Reference to this paper should be made as follows: Islam, A., Jerin, I., Hafiz, N., Tali Nimfa, D., & Abdul Wahab S. (2021). Configuring a blueprint for Malaysian SMEs to survive through the COVID-19 crisis: The reinforcement of Quadruple Helix Innovation Model. Journal of Entrepreneurship, Business and Economics, 9(1), 32–81. 
Examining the Relationship between Customer Experience and Customer Equity in South Asia’s Health Sector
Full text linkThis study aims to examine the relationship between customer experience and customer equity in pre-selected private hospitals in Bangladesh. In specific, this study intends to examine the relationship between customer sensory experience, affective experience, behavioural experience and intellectual experience toward customer equity dimension (value equity, brand equity, relationship equity). Bangladesh aspires to develop its healthcare industry to meet its vast population needs. Considering the significance of customer experience and customer equity to the sustainability of the healthcare industry, this study analysed the relationships of these two constructs and examined the authenticity of the Equity Theory and the Social Exchange Theory that underpinned them. This study adopted a cross-sectional research design and distributed 500 survey questionnaires, off 500, 260 samples are acceptable for further analysis using SmartPLS. The findings revealed that customer sensory experience, affective experience, behavioural experience, and intellectual experience positively impact the customer equity dimension, namely, value equity, brand equity, and relationship equity. Furthermore, this study reveals that experiential marketing has an impact on building strong customer equity for the service organisation. This research contributes to the literature on customer experience by examining its relationship with consumer equity among respondent in private hospitals. This study has integrated Equity Theory and Social Exchange Theory to support the framework model. These findings offer empirical evidence that patients are likely to reciprocate if treated equitably by engaging in behaviours that enhance the relationship between hospital and patient.
Research paper
Keywords: Customer Experience; Customer Equity; Equity Theory; Healthcare Industry; Social Exchange Theory
Reference to this paper should be made as follows: Farhana, N., Abdul Mohsin, A. M., & Kamalul Ariffin S. (2021). Examining the Relationship between Customer Experience and Customer Equity in South Asia’s Health Sector. Journal of Entrepreneurship, Business and Economics, 9(1), 275–301.