iLearning Journal Center (IJC)
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591 research outputs found
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The Impact of Leadership Styles on Employee Engagement and Organizational Growth
No full textLeadership plays a crucial role in shaping organizational success by influ- encing employee engagement, motivation, and overall business performance. Effective leadership fosters an environment where employees feel valued, en- gaged, and aligned with corporate goals, ultimately driving sustainable growth. This study aims to analyze the impact of different leadership styles transformational, transactional, and servant leadership on employee engagement and their subsequent effect on organizational growth. By employing a quantitative research approach using Structural Equation Modeling (SEM) with SmartPLS, this study provides empirical evidence on how leadership behaviors affect work- place dynamics. Data were collected from employees across various indus- tries using a structured survey. The relationships between leadership styles, employee engagement, and organizational growth were examined using Partial Least Squares-SEM (PLS-SEM). Reliability and validity were tested through Cronbach’s Alpha, Composite Reliability (CR), and Average Variance Extracted (AVE). The findings indicate that servant leadership has the strongest impact on employee engagement, followed by transformational and transactional lead- ership. Employee engagement significantly mediates the relationship between leadership styles and organizational growth. Organizations should priori- tize transformational and servant leadership approaches to enhance employee engagement and long-term growth. Future research should explore industry- specific leadership adaptations and the role of digital transformation in leader- ship effectiveness
Analyzing the Key Drivers of Satisfaction and Loyalty Among Food Delivery App Users
No full textThis study investigates the factors affecting user satisfaction and loyalty in food delivery apps, particularly focusing on variables such as information quality, pri- vacy and security, and perceived danger of Covid-19. The research adopts a quantitative, causal-explanatory design, with a sample size of 208 respondents. Data were collected using a structured survey, and the analysis was conducted with SPSS Amos and Partial Least Squares Structural Equation Modeling (PLS SEM). The study reveals significant relationships between usage intention, ac- tual usage, and customer satisfaction, with a specific emphasis on the role of promotion in increasing user satisfaction and loyalty. Variables such as ease of use, navigation design, and packaging safety, however, were found to have no significant impact on usage intention or actual usage. This study also high- lights the evolving consumer behavior in the food delivery industry, especially post-pandemic, where safety and convenience remain critical. The findings pro- vide valuable insights for businesses in the digital marketplace, helping them understand the changing dynamics of consumer preferences. By refining ser- vice offerings and focusing on key influencing factors, food delivery companies can enhance their market competitiveness and customer retention strategies
Evaluating Risk Management Strategies in Fintech and Blockchain An Empirical Approach
No full textThe rapid growth of fintech and blockchain technologies has revolution- ized the financial sector, introducing innovative solutions but also posing unique risks. Managing these risks effectively is crucial for ensuring the stability and sustainability of these technologies. This study aims to evaluate the effective- ness of risk management strategies in fintech and blockchain sectors, focusing on identifying the most adopted strategies and assessing their impact on mitigating various risks. A quantitative research design was employed, using surveys to collect data from industry experts in fintech and blockchain companies. The data were analyzed using Structural Equation Modeling (SEM) with SmartPLS software to assess the relationships between risk management strategies and or- ganizational outcomes. The findings revealed that cybersecurity protocols, reg- ulatory compliance programs, and smart contract audits are the most commonly adopted risk management strategies. The study found that blockchain companies prioritize smart contract audits, while fintech companies focus more on cyber- security and regulatory compliance. Effective risk management strategies are crucial for the growth and stability of fintech and blockchain sectors. The study recommends that companies integrate advanced technologies and prioritize reg- ulatory compliance to mitigate risks and enhance trust
Leveraging Artificial Intelligence for Competitive Advantage in Indonesian SMEs
No full textArtificial Intelligence (AI) has emerged as a transformative force in modern business, offering significant opportunities to enhance operational efficiency, improve customer engagement, and foster innovation. In Indonesia, Small and Medium Enterprises (SMEs) play a crucial role in driving economic growth and employment, yet their adoption of AI technologies remains limited due to resource constraints, lack of expertise, and uncertainty about return on investment. This study aims to investigate how AI adoption can be leveraged to achieve competitive advantage in Indonesian SMEs. Using a mixed-methods approach, data were collected through surveys and in-depth interviews with SME owners across various sectors. The findings indicate that AI applications such as predictive analytics, chatbot-based customer service, and demand forecasting have contributed to increased productivity, cost efficiency, and market competitiveness. The study provides a practical framework for AI implementation tailored to the needs and capacities of Indonesian SMEs, offering insights for business practitioners, policymakers, and researchers seeking to advance digital transformation in the SME sector
Evaluating the Mediating Role of HR Practices in Workplace Digitalization Using SmartPLS
No full textThe rapid digitalization of workplaces has transformed organizational opera- tions, but the role of human resource (HR) practices in this process remains un- derexplored. Understanding how HR practices mediate the relationship between digitalization and organizational outcomes is crucial for maximizing the benefits of technological investments. This study aims to examine the mediating role of HR practices in workplace digitalization and its impact on organizational performance. Using a quantitative research design, data were collected through a structured survey of 300 HR professionals and managers across various in- dustries. Structural Equation Modeling (SEM) with SmartPLS was employed to analyze the relationships between workplace digitalization, HR practices, and organizational outcomes. The study tested hypotheses regarding the direct in- fluence of digitalization on HR practices and the mediating effect of HR in- terventions on organizational performance. Results indicate that workplace digitalization significantly and positively affects HR practices (path coefficient = 0.72, p < 0.001), and HR practices substantially mediate the relationship be- tween digitalization and organizational outcomes (indirect effect = 0.31). These findings highlight the critical role of HR strategies, such as targeted training and performance management, in leveraging digital transformation for improved or- ganizational effectiveness. The study concludes that aligning HR practices with digital initiatives is essential for realizing the full potential of workplace digitalization, contributing to both organizational success and broader Sustain- able Development Goals
Gen Z’s Motivations and Expectations for Digital Game Development in Indonesia
No full textThe rapid growth of Indonesia’s digital economy positions the gaming industry as a key driver of innovation and sustainable engagement. This study analyzes the motivations and expectations of Gen-Z in playing video games and examines how tech driven innovation including Artificial Intelligence (AI) and Internet of Things (IoT) enhances user experience and digital sustainability. Using an exploratory sequential design, the research combines qualitative exploration with quantitative correlation analysis through SPSS software. The results reveal that achievement motivation significantly correlates with expectations for rewards, exploration, and skill development; escapism motivation relates to expectations of immersive experiences; and social motivation correlates with expectations for interactive and emotionally engaging features. These relationships highlight how Gen-Z values both personal accomplishment and meaningful digital interaction. The findings demonstrate that Gen-Z’s gaming behavior is not solely for entertainment but also represents technology-enabled engagement supporting sustainable digital ecosystems. The study offers strategic insights for game developers, educators, and policymakers to leverage technology in fostering creativity, collaboration, and growth aligned with SDG 4 (Quality Education), SDG 8 (Decent Work and Economic Growth), and SDG 9 (Industry, Innovation, and Infrastructure).The rapid growth of Indonesia’s digital economy positions the gaming industry as a key driver of innovation and sustainable engagement. This study analyzes the motivations and expectations of Gen-Z in playing video games and examines how tech driven innovation including Artificial Intelligence (AI) and Internet of Things (IoT) enhances user experience and digital sustainability. Using an exploratory sequential design, the research combines qualitative exploration with quantitative correlation analysis through SPSS software. The results reveal that achievement motivation significantly correlates with expectations for rewards, exploration, and skill development; escapism motivation relates to expectations of immersive experiences; and social motivation correlates with expectations for interactive and emotionally engaging features. These relationships highlight how Gen-Z values both personal accomplishment and meaningful digital interaction. The findings demonstrate that Gen-Z’s gaming behavior is not solely for entertainment but also represents technology-enabled engagement supporting sustainable digital ecosystems. The study offers strategic insights for game developers, educators, and policymakers to leverage technology in fostering creativity, collaboration, and growth aligned with SDG 4 (Quality Education), SDG 8 (Decent Work and Economic Growth), and SDG 9 (Industry, Innovation, and Infrastructure)
A Comparative Analysis of Traditional and Decentralized Storage Systems in the Digital Age
No full textThe background of this research originates from the critical role of data storage in the advancement of modern digital technology, where centralized traditional cloud storage models have become dominant due to their accessibility and ease of data management. However, the challenges faced by these models include limited scalability, high operational costs, and vulnerabilities related to data security and privacy. In response to these limitations, the InterPlanetary File System (IPFS) has emerged as a decentralized storage solution that offers an alternative approach to data storage and distribution. The objective of this study is to compare IPFS and traditional cloud storage based on four key aspects: scalability, security, cost, and performance. The methodology involves a literature review and case studies of IPFS implementation in various practical scenarios. The findings reveal that while IPFS offers superior decentralization and resistance to data censorship, it still suffers from inefficiencies in data re- trieval and challenges in large-scale adoption. The results show that traditional cloud storage demonstrates advantages in access speed and integration capabilities but remains constrained by higher costs and the risks associated with data centralization. The conclusion emphasizes the need for continued research to enhance the efficiency of IPFS and to explore hybrid storage models that integrate the benefits of both decentralized and centralized technologies
Analysis of Risk Factors of HPS in Goods and Services Procurement for Jakarta Property Projects: Mitigasi Risiko HPS Berbasis Digital pada Pengadaan Proyek Properti
No full textThe procurement of goods and services for property projects in Jakarta faces various challenges, primarily due to inaccuracies in the Self-Estimated Price (HPS), which lead to significant risks in cost, time, and quality. This study seeks to identify the dominant risk factors caused by HPS inaccuracies and propose effective strategies to mitigate their impact on property project procurement. The research uses the Analytical Hierarchy Process (AHP) method, with 54 respondents involved, to evaluate three key risk categories: cost, time, and quality, based on the effects of HPS inaccuracies. The study finds that these inaccuracies undermine budget efficiency, cause delays in procurement processes, and negatively impact the quality of goods or services received. Cost-related risks include document instability and unforeseen expenses, while time-related risks involve delays and frequent revisions of the HPS. Quality-related risks stem from the use of substandard materials and the failure to meet project specifications. To mitigate these risks, the study proposes updating the HPS with up-to-date market data, conducting regular price surveys, enhancing the skills of procurement teams, adopting digital technologies such as e-procurement systems, and improving supplier selection processes. These strategies aim to improve procurement efficiency, enhance project quality, and ensure cost-effectiveness, ultimately leading to better project outcomes.Pengadaan barang dan jasa untuk proyek properti di Jakarta menghadapi berbagai tantangan, terutama disebabkan oleh ketidakakuratan dalam Harga Perkiraan Sendiri (HPS), yang mengarah pada risiko signifikan terkait biaya, waktu, dan kualitas. Penelitian ini bertujuan untuk mengidentifikasi faktor risiko dominan yang disebabkan oleh ketidakakuratan HPS dan mengusulkan strategi mitigasi yang efektif untuk mengurangi dampaknya terhadap pengadaan proyek properti. Penelitian ini menggunakan metode Analytical Hierarchy Process (AHP), dengan melibatkan 54 responden, untuk mengevaluasi tiga kategori risiko utama: biaya, waktu, dan kualitas, berdasarkan dampak ketidakakuratan HPS. Hasil penelitian menunjukkan bahwa ketidakakuratan ini mengurangi efisiensi anggaran, menyebabkan keterlambatan dalam proses pengadaan, dan berdampak negatif pada kualitas barang atau jasa yang diterima. Risiko terkait biaya mencakup ketidakstabilan dokumen dan pengeluaran yang tidak terduga, sementara risiko terkait waktu melibatkan keterlambatan dan revisi HPS yang sering terjadi. Risiko terkait kualitas berasal dari penggunaan material substandar dan kegagalan dalam memenuhi spesifikasi proyek. Untuk mengatasi risiko ini, penelitian ini mengusulkan pembaruan HPS dengan data pasar terkini, melakukan survei harga secara rutin, meningkatkan keterampilan tim pengadaan, mengadopsi teknologi digital seperti sistem e-procurement, dan memperbaiki proses seleksi pemasok. Strategi-strategi ini bertujuan untuk meningkatkan efisiensi pengadaan, meningkatkan kualitas proyek, dan memastikan efektivitas biaya, yang pada akhirnya menghasilkan hasil proyek yang lebih baik
Exploring Technology Innovation Management’s Impact on Business Competitiveness and Efficiency: SmartPLS Approach
No full textThis study investigates the impact of Technology Innovation Management (TIM) on business competitiveness and operational efficiency, employing a SmartPLS-based structural equation modeling approach. TIM is critical for or- ganizations navigating rapidly evolving technological landscapes, enabling them to enhance innovation, differentiate themselves, and optimize resources. The research evaluates these relationships through a quantitative design, utilizing a structured survey distributed across organizations adopting TIM practices. Data from 150 respondents were analyzed to test two hypotheses: (H1) TIM posi- tively influences business competitiveness, and (H2) TIM positively impacts op- erational efficiency. Data analysis was conducted using SmartPLS, which con- firmed both hypotheses. TIM significantly enhances competitiveness (β = 0.62, p < 0.001) and operational efficiency (β = 0.71, p < 0.001). Compet- itiveness benefits include market differentiation, improved customer satisfac- tion, and agility in responding to market changes. Efficiency gains stem from streamlined processes, cost reduction, and optimized resource utilization. These findings underscore TIM’s role as a strategic enabler of sustainable business performance. The study contributes to the literature by empirically validating the relationship between TIM, competitiveness, and efficiency. Practical im- plications include recommendations for managers to prioritize TIM initiatives. Limitations, such as the cross-sectional design and sampling method, suggest avenues for future research to explore these dynamics in diverse contexts and longitudinal studies
E-Satisfaction as a Mediator Between E-Service Quality, E-Trust, and E-Loyalty
No full textThe rapid growth of online commerce has dramatically altered consumer be- havior, highlighting the crucial role of high-quality digital services and customer trust in establishing lasting customer loyalty. Nevertheless, the mediating effect of e-satisfaction on the relationship between e-service quality, e-trust, and e- loyalty still requires deeper exploration. The current research aims to analyze the mediating role of e-satisfaction in the relationship between e-service quality and e-trust toward e-loyalty among consumers engaging in online shopping activities in the Greater Bandung region. The study collected data from 302 re- spondents through an online survey conducted using Google Forms, distributed via WhatsApp and Instagram. The research employed Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the seven formulated hypothe- ses. Findings indicate that e-service quality significantly affects e-satisfaction, while e-trust also exhibits a direct positive effect on e-satisfaction. Addition- ally, both e-service quality and e-trust positively contribute to e-loyalty, with e-satisfaction playing a significant role in enhancing e-loyalty. The study further identifies e-satisfaction as a mediator between e-service quality and e-loyalty but not between e-trust and e-loyalty. These results underline the importance of high-quality service and trust in driving customer retention within online busi- ness environments. Consequently, online business platforms are encouraged to focus on enhancing user experiences by delivering secure, efficient, and superior quality services to foster stronger customer connections and promote enduring loyalty