Politeknik NSC Surabay Repository
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EVALUASI PENGENDALIAN INTERN TERHADAP SISTEM AKUNTANSI PEMBAYARAN KLAIM ASURANSI KESEHATAN (STUDI PADA PT ASURANSI JIWA MANULIFE INDONESIA)
Get PDFInternal control in the accounting system for payment of health insurance
claims at PT Asuransi Jiwa Manulife Indonesia. The internal control system is
implemented in order to avoid the occurrence of various types of deviations and
errors that may occur. The type of data used in this research is qualitative.
Sources of data used are primary and secondary data. All of these data were
collected by using interview, observation and documentation methods. The data
analysis technique used in this research is comparative descriptive.
This research is intended to know directly about the evaluation of internal
control of the accounting system for health insurance claims payments. An
accounting system consisting of an organizational structure, clear
authorization/authority, and sound practice. An accounting system consisting of
related functions, forms, and accounting records used
PENERAPAN SERVICE EXCELLENCE TERHADAP NASABAH BMT AL-FITHRAH MANDIRI SYARIAH DI SURABAYA
Get PDFTugas akhir yang berjudul “Penerapan Service Excellence terhadap
nasabah di BMT Al-Fithrah Mandiri Syariah” ini merupakan hasil penulisan yang
bertujuan untuk menjawab bagaimana konsep Service Excellence yang diterapkan
di BMT Al-Fithrah Mandiri Syariah dan bagaimana analisis penerapan Service
Excellence di BMT Al-Fithrah Mandiri Syariah.
Teknik pengumpulan data yang digunakan adalah wawancara kepada
seluruh karyawan BMT dan juga beberapa nasabah, observasi baik di kantor
maupun diluar kantor dan dokumentasi. Penulis melakukan analisis data yang
didapat dari hasil penulisan yang dilakukan dua kali dalam satu minggu dan
dalam jangka waktu satu bulan penuh.
Hasil penulisan yang diperoleh adalah bahwa penerapan Service
Excellence oleh BMT Al-Fithrah Mandiri Syariah telah sesuai dengan SOP BMT
Al-Fithrah Mandiri Syariah yang berlaku. Service Excellence yang diterapkan
oleh BMT Al-Fithrah Mandiri Syariah telah sesuai dengan konsep A6 Service
Excellence yang terdiri dari Kemampuan (Ability), Sikap (Attitude), Penampilan
(Apprearance), Perhatian (Attention), Tindakan (Action), dan Tanggung jawab
(Accountability)dan juga selalu berupaya memberikan manfaat kepada
masyarakat, memuliakan tamu dan selalu memberikan pelayanan dengan
senyuman dan tutur kata yang baik
PROSES POSTING CHARGE TO ROOM DI HOTEL GRAND INNA TUNJUNGAN SURABAYA
Get PDFThe goal achieved in this final preparation is to know the process of posting a
charge to room at the Grand Inna Tunjungan hotel in Surabaya. The author who
also works as a waitress for F&B Service at the Grand Inna Tunjungan Surabaya
hotel makes observations on the process of posting charge to room. The author
concludes that the process of posting a charge to room at the Grand Inna
Tunjungan hotel, Surabaya, is a process of combining costs incurred by guests
(eating and drinking,) whose payment is made when guests check out. Can be
applied to guests who are staying at the hotel who have a deposit to guarantee the
use of hotel facilities that are subject to a fee
PROSEDUR QUALITY CONTROL PENGIRIMAN MARMER PADA PT GAJAHMADA SUKSES TRITUNGGAL SURABAYA
Get PDFThis research is entitled Quality Control Procedure for Marble Delivery
at PT Gajahmada Sukses Tritunggal Surabaya. PT Gajah Mada Sukses Tritunggal with the trademark Gajahmada Stone is a company engaged in the import-export of Marble, Granite and Travertine.
This study aims to determine how the quality control procedures for
marble shipments at PT Gajah Mada Sukses Tritunggal. This research is a
descriptive research where the writer collects data by observation and direct
observation
PENGAKUAN DAN PENGUKURAN ASET BIOLOGIS SESUAI DENGAN PERNYATAAN STANDAR AKUNTANSI KEUANGAN (PSAK) NO. 69 PADA CV. TATA LARAS SEJATI
Get PDFThe purpose of this research is to present the accounting treatments of
biological assets is in accordance to Statement of Financial Accounting Standard
Article 69 in CV. Tata Laras Sejati, broiler farming. Accounting treatment in the
agricultural business sector needs to be recorded with applicable standards so
that it can present reliable financial reports for internal and external parties. The
descriptive qualitative method is used in this research by collecting data,
analyzing data, and interpreting data. The types of data used are primary and
secondary data. The results of the study will be a description of the author to be
used as a reference in measuring biological assets at CV. Tata Laras Sejati so as
to facilitate the transaction input process in the bookkeeping, balance sheets,
income statements to cash flow statements
TUGAS KASIR DI APARTEMEN PRAXIS SURABAYA
Get PDFThe purpose of this paper is to determine the task of the cashier at
the Praxis Apartment Surabaya. The author who also works in the finance
department as a cashier makes observations and collects task data from a
cashier. The data collected is based on documents obtained from internal
apartments. The author concludes that the cashier's job at the Praxis
Surabaya Apartment is to manage petty cash, replenish petty cash, receive
payments from tenants, accept parking fees, receive cash receipts forms,
receive bills, record purchases and make payments, so that the cashier can
support operational activities. in accordance with the expectations of the
apartment management and guests
SISTEM INFORMASI LOGISTIK EKSPOR IMPOR TERINTEGRASI BERBASIS WEB PADA PT MAKNA LOGISTIK INTERNASIONAL di SURABAYA
Get PDFPT Makna Logistik Internasional is a logistic company especially in the field of
ocean and air export import. every day the company conducts transactions and
manages logistics services that require high accuracy. This makes it difficult for
administrator in various divisions to handle customer service and data management
both related to operations and data related to the company's internal needs.
With this web-based integrated import-export logistics information system it really
helps companies in handling data needs and management. This web-based
information system is made with the basic programming languages PHP and
JavaScript and is combined with data management using the MySQL database. And
all modules in this system have been integrated and can present actual
E-PRINT Berbasis Web
Get PDFIn this system, printing customers can use online banner and sticker orders via
the Web Browser. Select the menu that is already available on the web. Then, data from
customer orders is sent to the database by means of Internet / network services.
Therefore, it is hoped that this web will be able to help printing customers Order from
home, no need to queue at the place of printing
BAURAN PROMOSI PADA PERUMAHAN PT EVERGREEN SUKSES SEJAHTERA
Get PDFThis study aims to determine the form of Promotion Mix at Housing PT
Evergreen Sukses Sejahtera. The formulation of the research problem is how to
apply the promotion strategy of PT Evergreen Sukses Sejahtera which is a
company engaged in property services that specifically sells housing, this
research aims to determine the promotion mix applied by PT Evergreen Sukses
Sejahtera. This study uses a qualitative method, by collecting data, grouped and
then compiled and connected with relevant theories related to the problems
discussed regarding promotion mix at PT Evergreen Sukses Sejahtera to draw
conclusions. The results of this study can be concluded that almost all of the
promotional strategies implemented have been implemented, except for electronic
media such as TV and radio. And also there are still dual tasks, this is because
marketing takes a long leave and automatically employees who serve as admins
and also operational staff participate in helping to continue the jobdesk from
marketing
PROSEDUR PENANGANAN KOMPLAIN PADA BAGIAN TICKETING PENUMPANG PT PELNI
Get PDFThe purpose of this study was to determine the procedures for handling complaints at the ticketing section of passengers at PT. PELNI Surabaya branch. The formulation of the problem in this study is how the procedure for handling complaints at the passenger ticketing section of PT. PELNI Surabaya branch. The type of research in this writing is descriptive research, namely research that is intended to provide data and image information as accurately as possible. The sources of data in this study were direct interviews with the Head of Passenger Service Affairs, as well as observations where the author made direct observations by looking at the activities carried out by the passenger ticketing officer and conducting documentation and literature study where the author.
From this research, it can be concluded that the procedure for handling complaints on ticketing passengers at PT. PELNI Surabaya branch is not in accordance with the procedure according to Putri (2016), but the procedure for handling complaints in the ticketing section is not fully in accordance with the company's SOP, there are still several obstacles faced in the procedure for handling passenger complaints