Politeknik NSC Surabay Repository
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    645 research outputs found

    ANALISIS EFEKTIVITAS PENERAPAN PAJAK HOTEL ATAS RUMAH KOS DI SURABAYA TAHUN 2019-2021

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    Hotel tax on boarding houses is one of the regional taxes in Surabaya. The Surabaya city Regional Tax and Retribution Management Agency (BPPRD) is the agency tasked with collecting this tax. Performance effective employees will be able to explore the potential of Regional Original Revenue (PAD) from hotel tax on boarding house to be more optimal. But necessary it is know what the obstacles are for the Regional Tax and Retribution Management Agency (BPPRD) and what efforts are being made to overcome these obstacles the. This research method comes from secondary data obtained from the company website and the google school website. The research results obtained show that employee performance is less effective both in socializing and giving advice. It can be seen from the number of taxpayers who do not carry out their obligations in paying taxes on the boaring house businesses they own

    PENGARUH PERSONAL SELLING, SALES PROMOTION, ADVERTISING, DAN PUBLIC RELATION TERHADAP KEPUTUSAN MEMLIH PAUD PPT MATAHARI SURABAYA

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    Sektor pendidikan anak usia dini (PAUD) di Surabaya sedang berupaya keras untuk mempertahankan dan meningkatkan jumlah pendaftaran siswa di tengah persaingan yang ketat. Penelitian ini bertujuan untuk mengevaluasi dampak dari berbagai strategi promosi, seperti penjualan personal, promosi penjualan, media sosial, dan hubungan masyarakat terhadap keputusan memilih PAUD PPT Matahari di Surabaya. Menggunakan pendekatan penelitian kuantitatif, data akan dikumpulkan melalui survei yang disebarkan kepada orang tua peserta didik di PAUD PPT Matahari Surabaya. Analisis statistik akan diterapkan untuk menentukan signifikansi dan kekuatan pengaruh masing-masing elemen promosi terhadap keputusan memilih. Hasil penelitian menunjukkan bahwa penjualan personal, promosi penjualan, iklan, dan hubungan masyarakat, baik secara parsial maupun bersama-sama, memiliki pengaruh signifikan terhadap keputusan memilih PAUD PPT Matahari. Disarankan untuk melakukan penelitian dengan cakupan area yang lebih luas

    PROSES PEMBUATAN ROLL CAKE DI THE ALANA HOTEL SURABAYA

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    The purpose of writing this final assignment is to find out the process of making rolled cakes at The Alana Hotel Surabaya. The author, who also works at The Alana Hotel Surabaya as a casual pastry officer, made observations and participated in making roll cakes which have 4 types of variants, namely original roll cake, strawberry roll cake, red velvet roll cake, and The Alana Hotel Surabaya chocolate roll cake. The author concludes that in the process of making a roll cake where all the ingredients are mixed together and mixed at high speed until it expands, the roll cake is in the oven at 180o C for 17 minutes, and rolled using the filling according to the variant. When the roll cake is cold, the roll cake is ready. served

    IMPLEMENTASI SISTEM PENJUALAN MENGGUNAKAN ODOO UNTUK MEMUDAHKAN ADMINISTRASI PENJUALAN PADA PT TIGA KEKUATAN UTAMA

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    Along with the digitalization of the times, the need for a system that is able to improve the efficiency and effectiveness of company operations is also increasingly urgent. Therefore, this research will discuss the implementation of a sales system using Odoo and its analysis to facilitate sales administration at PT Tiga Kekuatan Utama. Odoo as an ERP platform provides various modules that can be adapted to business needs including sales administration. Thus, this research uses a qualitative method with a case study approach. The data obtained was analyzed descriptively with the aim of knowing the advantages, challenges, and impacts of the implementation of this sales system in the company. The data were obtained from in-depth interviews with employees involved in sales and administration, as well as data observation to witness the use of Odoo in daily activities. The results showed that the implementation of Odoo significantly simplified the sales administration at PT Tiga Kekuatan Utama. The system enables more structured and efficient sales data management, reduces human errors, and speeds up the transaction handling process

    PROSEDUR PELAYANAN SERVIS KENDARAAN DI AUTO 2000 WIYUNG SURABAYA

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    The aim of this study is to analyze the vehicle service procedures at Auto 2000 Wiyung, Surabaya. The methods employed in this research include observation and documentation. The findings indicate that the vehicle service procedures at Auto 2000 Wiyung are conducted efficiently, swiftly, and courteously. Service booking can be made either in person at the location or via telephone to the Customer Relation Center (CRC). Upon arrival, customers are directed by security personnel to the Service Advisor (SA) for a maintenance consultation. The vehicle is then inspected by a forman and handed over to the workshop for the necessary maintenance. Once the service is completed, the checklist is returned to the SA for processing at the cashier, who then generates the invoice. The final step involves the cashier handing the invoice to the service staff, and the customer completes the payment before the vehicle can be taken home

    PENERAPAN SYSTEM RATE STRUCTURE TERHADAP HARGA JUAL KAMAR DI LOTUS GARDEN HOTEL KEDIRI

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    Pariwisata dan perhotelan adalah satu paket bidang yang tidak dapat terpisahkan karena saling menunjang satu sama lain. Setiap hotel saling bersaing sehat demi mendapatkan banyak tamu dan memenuhi revenue kamar. Maka dianggap penting dalam menetapkan tarif kamar di setiap jenis kamar yang dimiliki oleh masing-masing hotel. Lotus Garden Hotel Kediri merupakan salah satu hotel yang berada di Kediri. Hotel dengan konsep semi resort membuat Lotus Garden Hotel Kediri memiliki daya tarik lebih di mata para tamu dan wisatawan. Penelitian ini disajikan secara deskriptif kualitatif untuk memperoleh gambaran tentang rate structure yang ada di hotel. Metode pengumpulan data menggunakan dokumentasi, observasi, wawancara dan studi pustaka. Data yang diperoleh kemudian dianalisis dan disajikan secara deskriptif. Hasil penelitian menunjukan bahwa Lotus Garden Hotel Kediri telah menerapkan system rate structure terhadap harga jual kamar hotel secara baik dan maksimal, hal ini dapat diketahui bahwa hotel telah menetapkan berbagai segmen tamu dan menerapkan sistem BAR (best available rate) serta corporate rate dalam meningkatkan okupansi atau tingkat hunian kamar. Terbukti bahwa hotel selalu mencapai occupancy sekitar 96%-100% setiap bulannya. Hal ini juga ditunjang oleh penilaian tamu yang memberi peringkat tinggi atas kepuasan yang mereka terima selama menginap di Lotus Garden Hotel Kedir

    GAYA KEPEMIMPINAN KEPALA PRODES ITS SURABAYA

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    Strategic leadership is a person's ability to anticipate, lead, maintain flexibility, think strategically, and work with others to initiate change that will create a better future for the organization. This study aims to determine the leadership strategy of the head of PRODES ITS Surabaya in improving employee performance. The method used in this research is a descriptive method. The data was obtained from the results of distributing questionnaires with a total of 5 question item statements and using the Google Form. From the results obtained, the leadership style of PRODES ITS uses a paternalistic and democratic leadership style. This research is also expected to be an evaluation of the company in order to improve communication, motivation, performance and experience as well as upgrading, especially in managing the level of discipline and employee performance

    Strategi Personal Selling Produk Asuransi pada Asuransi Jiwa Sinarmas MSIGLife

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    The purpose of this study was to determine the marketing strategy for insurance products at Sinarmas MSIGLife Life Insurance. This study uses descriptive analysis, namely explaining the actual conditions regarding the marketing strategy carried out by Asuransi Jiwa Sinarmas MSIGLife, and then conclusions are drawn. While the data collection techniques that researchers used in this study were observation, interviews, and viewing several company documents. Based on this research conducted regarding the marketing strategy carried out by Asuransi Jiwa Sinarmas MSIGLife it can be concluded that Asuransi Jiwa Sinarmas MSIGLife uses the Personal Selling marketing strategy

    TUGAS DAN TANGGUNG JAWAB CONCIERGE DALAM MENANGANI BARANG BAWAAN TAMU DI HOTEL DOUBLETREE SURABAYA

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    The purpose of writing this Final Project is to find out the duties and responsibilities of the concierge in handling guest luggage at the DoubleTree Surabaya Hotel. The writer who is also an training at the DoubleTree by Hilton Hotel Surabaya makes observations about the duties and responsibilities of the concierge at the DoubleTree by Hilton Hotel Surabaya. The author can conclude that the duties and responsibilities of the concierge in handling guests' luggage in the Front Office department at the Double Tree Hotel Surabaya include Check in, Check out, Change Room, guest grub, storage of guest luggage

    SEQUANCE OF SERVICE PADA KAYANA RESTO DI ASTON SIDOARJO CITY HOTEL & CONFERENCE CENTER

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    This final assignment is entitled "Sequance of Service at Kayana Restaurant at Aston Sidoarjo City Hotel & Conference Center". The purpose of this writing is to determine the sequence of service at Kayana Restaurant at Aston Sidoarjo City Hotel & Conference Center. Data collection was carried out by means of observation and documentation at the Kayana Restaurant at the Aston Sidoarjo City Hotel & Conference Center and resulted in the conclusion that the waiter/ss at the Kayana Resto Aston Sidoarjo City Hotel & Conference Hotel implemented a sequence of service in providing services to guests

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