Organization - Journal of Management, Informatics and Human Resources / Organizacija - Revija za management, informatiko in kadre (University of Maribor)
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Integracija managementa tehnologije in izbranih specifik v najboljših tehnološko integriranih podjetjih
No full textTechnological know-how is a very significant determinant of success that can primarily depend on a systemic, integrated approach to Technology management (TM), on a well-defined and implemented technology strategy, but also on adequate overall socio-environmental characteristics of the technological system. The main tasks of integrated TM are to ensure systematic monitoring, analysis, planning, organizing, controlling, assessment, and effective use of the technological system to more effectively integrate it into a functional entity and to support also other related business goals and processes. This article deals with the specification of key parts of the TM integration with the particular emphasis on the selected specifics of the best technology-integrated companies in the world.Tehnološki know-how je pomemben dejavnik, ki je v prvi vrsti odvisen od sistemskega, integriranega pristopa k managementu tehnologije, na jasno opredeljeni in vpeljani strategiji tehnologije, pa tudi od celotnih sociološko-okoljskih značilnosti tehnološkega sistema. Glavne naloge integriranega managementa tehnologije so zagotoviti sistematično spremljanje, analizo, planiranje, organiziranje, nadzor, ocenjevanje in učinkovito rabo tehnološkega sistema, da bi se bolje integriral v funkcionalno entiteto in podpiral druge poslovno usmerjene cilje in procese. Članek obravnava opredelitev ključnih delov integracije tehnološkega managementa s posebnim poudarkom na izbranih specifikah najboljših tehnološko integriranih podjetjih na svetu
Prispevek k razumevanju sodelovalnega učenja v okolju družabnih omrežij
No full textSocial media’, ‘Web 2.0’, ‘collaborative learning’ and user co-creation are just some of the terms that describe changes in the role of information and communication technology (ICT) in business, private life and society. The changing face of ICT has finally brought about the fulfilment of the term ‘Information Society’ and made an important impact on many fields of research, including collaborative learning. The effective use of ICT in support of group collaboration has been researched and discussed. The effectiveness was attributed to systematically organized and facilitated processes. Nevertheless, the results are not always better when group support systems (GSS) are used in comparison to face-to-face work. In contrast to the well-organized GSS-supported learning process, the social media environment is non-structured, rule-free and even chaotic. In this paper, we research the possibilities of eliciting group knowledge in the group-learning process in a social media environment. A total of 24 students assigned into three groups participated in the three-week long study. Their task was to solve a given research topic by solely using an unfamiliar social media environment and to present their findings after three weeks. Students were observed in their natural learning environment (school, home, the Flowr virtual environment), and their attitudes on collaborative work using social media tools were measured with a questionnaire at the end of the study. The results suggest that non-structured social media environment stimulates self-management of the group. Some insights into trust, motivation and conflicts in the collaborative problem solving are discussed.Družabna omrežja, Splet 2.0, sodelovalno učenje in uporabniško soustvarjanje so le nekateri pojmi, ki opisujejo spremembo vloge informacijske in komunikacijske tehnologije (IKT) v poslovnem svetu, privatnem življenju in družbi. Spremembe v IKT so dokončno oblikovale, že dolgo tako poimenovano, informacijsko družbo in so pomembno vplivale tudi na mnoga raziskovalna področja, na primer na sodelovalno reševanje problemov. O učinkovitosti sistemov za podporo skupinskemu delu se je v preteklosti že razpravljalo. Večinoma je bila pripisana sistematično organiziranemu in vodenemu procesu, čeravno rezultati niso vedno govorili v prid skupine. Za razliko od dobro organiziranih sistemov za podporo skupinskemu delu, je okolje družabnih omrežij nestrukturirano, brez pravil in celo kaotično. V prispevku raziskujemo možnosti za pridobivanje znanja skupine v procesu sodelovalnega učenja z uporabo družabnih omrežij. V ta namen smo analizirali tri tedne trajajočo študijo, v kateri je sodelovalo 24 študentov, razdeljenih v tri skupine. Njihova naloga je bila raziskati postavljen problem s pomočjo njim nepoznanega družabnega omrežja in predstaviti izsledke raziskave. Študenti so nalogo opravljali v naravnem študijskem okolju (v učilnici, na spletu in doma). Njihova mnenja, o sodelovalnem reševanju problema s pomočjo družabnega omrežja, so bila zbrana s pomočjo vprašalnika. Rezultati kažejo, da nestrukturirano okolje brez vodenja stimulira samo-organiziranost udeležencev. Pridobili smo nova spoznanja o zaupanju, motivaciji in konfliktih v sodelovalnem reševanju problemov
Odnosi med zaposlenimi v podjetju kot dejavnik nivoja notranje integracije logistične in marketinške funkcije: primer slovenskih trgovskih podjetij
No full textNegative employee relations in companies are a ubiquitous phenomenon which, on one hand, may result in dissatisfaction and inefficiency of employees and, on the other hand, disappointing work results. The basis of research work for the following paper forms a definition of internal integration and its level as well as connection with the level of efficiency of inter-functional relations. The empirical part of the research paper examines the influence positive relations between functions may have on the level of internal integration. More specifically, the analysis focuses on employee relations from logistics and marketing functions. The research is based on the quantitative analysis of data acquired from a survey carried out at Slovenian retail companies.Neprimerni nivo odnosov med zaposlenimi v podjetjih je pogost pojav, kar ima na eni strani za nezadovoljstvo in neučinkovitost zaposlenih na drugi strani pa lahko povzroči neskladja med rezultati dela. Opredelitev notranje integracije in njenega nivoja ter povezava z nivojem učinkovitosti medfunkcijskih odnosov je osnova raziskovalnemu delu tega članka. V kvantitativnem raziskovalnem delu se preučuje kako učinkoviti odnosi med funkcijama vplivajo na nivo notranje integracije med logistično in marketinško funkcijo. Raziskovanje temelji na kvantitativni analizi rezultatov vprašalnika, ki je bil izveden v slovenskih trgovskih podjetjih
Prispevek k skupnemu delu v virtualni organizaciji – študija primera
No full textA virtual organization is a community of people who interact together socially on a technical platform. These kinds of communities are built on a common interest, a common problem or a common task of its members that is pursued on the basis of implicit and explicit codes of behavior. The six dimensions that are normally used to analyze virtual organizations are the use of technologies, sense of belonging, success factors, level of trust from members, virtual community management, and contents of the virtual community. The virtual organizations defined in the literature are not defined separately for non-profit research virtual organization. Here we present analysis of non-profit research virtual organization, European Working Group on Operational Research for Development (EGW ORD). This paper provides a summary of achievements and challenges faced in building a virtual organization. This kind of analysis plays a vital role in establishing new non-profit virtual organizations to serve the research community in their field of interest. It is also helpful to the group in broadening its presence and involving more researchers, practitioners and students in the field of operational research.Virtualna organizacija je skupnost ljudi, ki vzajemno delujejo v svojem socialnem in tehničnem okolju. Te vrste skupnosti izhajajo iz nekega skupnega interesa, skupnega problema ali skupne naloge svojih članov, za katerega si prizadevajo, upoštevajoč implicitna ali eksplicitna pravila ravnanja in obnašanja. Običajno se pri analizi virtualnih organizacij uporablja šest dimenzij: uporaba tehnologij, občutek pripadnosti, dejavniki uspeha, nivo zaupanja s strani članov, management virtualne skupnosti in vsebina virtualne skupnosti. V literaturi ne najdemo definicije virtualne organizacije posebej za neprofitne raziskovalne virtualne organizacije. V prispevku predstavljamo analizo neprofitne raziskovalne organizacije, Evropske delovne skupine za operacijsko raziskovanje za razvoj (EGWG ORD). V članku je prikazan povzetek dosežkov in izzivov pri izgradnji takšne virtualne organizacije. Takšna analiza je ključnega pomena pri vzpostavljanju novih neprofitnih organizaciji, ki služijo skupnosti raziskovalcev na področju njihovega raziskovalnega interesa. Prav tako ji je lahko v pomoč pri razširjanju svoje prisotnosti in vključevanju nadaljnjih raziskovalcev, praktikov in študentov na področju operacijskega raziskovanja
Vzvodi informatike za rast in razvoj organizacije
Get PDFAt the time and under the conditions of uncertain business future, reflections on the quality of control of our actions have been reconsolidating which can be widely illustrated by the quality of business process management. The key questions the persons responsible for information system have to answer properly are the following: what should the information system do and how should the wider information environment function to maximize their impact on the achievement of agreed goals? Search for proper levers which would help us push the wheels of the business environment for a better and more efficient functioning lies hidden first of all in the principles of use of information and communication technology and in the understanding of integration of information system goals and company's goals. The second part of the answer needs to be looked for in a wide view of the process of business reengineering, called business process management. The third pillar of levers the information system can erect and highlight as its contribution to the growth and development of organisation is based on integration and development of employees who (awareness, empowered and motivated) represent an essential force for growth and development of organisation.V času in razmerah negotove poslovne prihodnosti se na novo utrjujejo razmišljanja o kvaliteti upravljanja naših ravnanj, kar lahko širše ponazorimo s kvaliteto upravljanja poslovnih procesov. Ključno vprašanje, na katerega morajo danes odgovorni za informatiko podati ustrezen odgovor, je naslednje: kaj mora delati informatika in kako delovati širše informacijsko okolje, da bo njun vpliv na doseganje dogovorjenih ciljev podjetja največji? Iskanje ustreznih vzvodov, ki nam lahko pomagajo potiskati kolesje poslovnega okolja v uspešnejše in učinkovitejše delovanje, se najprej skriva v načelih uporabe informacijsko komunikacijske tehnologije in razumevanju povezovanja ciljev informatike s cilji podjetja. Drugi del odgovora na zastavljeno vprašanje velja poiskati v razširjenem pogledu na prenovo poslovanja, ki ga imenujemo management poslovnih procesov. Tretji steber vzvodov, ki jih lahko informatika izgradi in izpostavi kot svoj prispevek k rasti in razvoju organizacije, pa temelji na vključevanju in razvoju zaposlenih, ki lahko (ozaveščeni, opolnomočeni in motivirani) predstavljajo bistveni dejavnik rasti in razvoja organizacije
Vloga Evropskega socialnega sklada pri izvajanju programa usposabljanja na delovnem mestu: primer Pomurja
Get PDFThe aim of the paper is to show the basic platform of the European Social Fund (ESF) at the EU level and at the level of Slovenia, with special focus on Pomurje, and to show the flow of the funds from the ESF to the final beneficiary and final recipient involved On-The-Tob Training (OJT) Program. The empirical part of the paper encompasses a survey study which includes the final recipients of the ESF, i.e. the unemployed persons and the employers in Pomurje. The purpose of the empirical study is to identify the facts and the existing problems within the process of implementing the program in order to eliminate them or to enhance the quality of its implementation. The results of the empirical survey show that the successful implementation of a training program depends on all three actors involved, i.e. Employment Service of Slovenia (the final beneficiary of the ESF) and unemployed persons and employers as final recipients of the ESF.Namen prispevka je prikazati temeljna izhodišča delovanja Evropskega socialnega sklada (ESS) na ravni EU in na ravni Slovenije, s posebnim poudarkom na Pomurju, ter prikaz prelivanja sredstev iz ESS do končnega upravičenca in končnega prejemnika vključenega v program usposabljanje na delovnem mestu. Empirični del prispevka vključuje anketno raziskavo, ki je bila opravljena pri končnih prejemnikih sredstev EU, torej pri vključenih brezposelnih osebah in pri delodajalcih kot izvajalcih programa na področju Pomurja. Namen raziskave je ugotoviti dejansko stanje in s tem obstoječe težave vključenih v program z namenom odprave le-teh oz. doprinesti k izboljšanju oz. kvalitetnejšemu izvajanju programa. Rezultati raziskave kažejo, da je uspešnost izvajanja programa usposabljanja odvisen od vseh treh vključenih akterjev, to je Zavoda kot končnega upravičenca sredstev ESS, brezposelnih oseb in izvajalcev kot končnih uporabnikov sredstev ESS
Zakaj evropski podrejeni zaupajo svojim menedžerjem - primerjalna študija slovenskega in švedskega podjetja
No full textThis article addresses the problem of why subordinates trust their managers based on the responses from 108 subordinates of seven Slovenian managers and from 138 subordinates of eight Swedish managers. The subordinates of these managers responded to a 20-item instrument tested for reliability and validity. In both samples the managers enjoyed different degrees of trust. The level of trust vested in Slovenian managers was higher than in Swedish ones. The kinds of managers’ actions that enhanced trust were similar amongst Swedish and Slovenian subordinates. Different socio-cultural contexts may theoretically explain why some other kinds of actions had contrasting effects between the samples. On the whole, the actions of managers explain trust in both countries. Subordinates’ trust in managers declines with the increasing hierarchical distance in both national samples. Managers need to show in action that they trust their subordinates, promote their interests, demonstrate appreciation of their subordinates, and solve problems.Članek skuša odgovoriti na vprašanje, zakaj podrejeni zaupajo svojim menedžerjem, in sicer na podlagi odgovorov 108 ljudi, ki so podrejeni sedmim slovenskim menedžerjem in 138 ljudi, ki so podrejeni osmim švedskim menedžerjem. Menedžerji so uživali različne stopnje zaupanja. Stopnja zaupanja v slovenske menedžerje je višja od švedskih. Vrste dejanj menedžerjev, ki so poviševala zaupanje švedskih in slovenskih podrejenih so bila podobna, različen socio-kulturni kontekst pa morda lahko pojasni, zakaj imajo druge vrste dejanj nasproten učinek med skupinama. Na splošno pa dejanja menedžerjev pojasnijo zaupanje v obeh državah. Pri obeh vzorcih se zaupanje podrejenih v menedžerje zmanjša z večjo razdaljo v hierarhiji. Menedžerji morajo z dejanji pokazati, da zaupajo svojim podrejenim, da podpirajo njihove interese, da pokažejo, da jih cenijo in da težave rešujejo zadovoljivo, da bi vzpostavili, vzdrževali ali povišali zaupanje svojih podrejenih
Vplivi neželenih vedenj v organizaciji na absentizem
Get PDFThe purpose of this survey is to understand and enlighten the perception of unwanted behaviour in the workplace and to research its connection to absenteeism. A questionnaire was composed and a quantitative research of present of unwanted behaviour in organizations and managers perceptions of unwanted behaviour was carried out. Data were collected from managers at two steel industry companies in Slovenia. The findings of the research show that absenteeism in chosen companies is influenced by: the fear of discovery, the contentment with ones immediate superior, the fear of punishment and that the punishment for badly performed work. According the findings of this survey we can conclude: the organizational reasons have important influence on absenteeism and that managers can influence on the absenteeism.Namen opravljene raziskave o vplivu neželenih vedenj na absentizem je ugotoviti, ali katera neželena vedenja vplivajo na absentizem v proučevanih organizacijah in kako. Z anketnim vprašalnikom smo v dveh podjetjih jeklarske industrije v Sloveniji zbrali podatke o prisotnosti neželenih vedenj in percepciji menedžerjev o neželenih vedenjih, podatke o motivatorjih in ovirah neželenih vedenj. Opravljeni sta bili faktorska analiza in analiza linearne odvisnosti; ugotovljeno je bilo, da na absentizem v proučevanih organizacijah vplivajo: strah pred odkritjem pri dejanju, zadovoljstvo z neposrednim nadrejenim, strah pred kaznijo in kazen za slabo delo. Percepcija menedžerjev o resnosti neželenega vedenja »podaljšati si čas malice« vpliva na absentizem v organizaciji. Čeprav izsledkov raziskave ni mogoče posplošiti, pa ti predstavljajo spoznanje, da menedžerji v organizacijah lahko upravljajo absentizem in da je absentizem tudi posledica odsotnosti zaradi nezdravstvenih vzrokov
Raziskava onesnaženosti odpadnih voda v slovenski tekstilni industriji in ekonomska upravičenost učinkovitega čiščenja
Get PDFWastewaters from textile industry are generally highly loaded. Their load can be determined by engineering standards, standards of best available technologies and annual operational monitoring. Investigation presented covers all textile factories in Slovenia obligated by the Directive 96/61/ES on integrated pollution prevention and pollution control; two textile factories in Slovenia were studied in details. In the majority of discussed textile factories significantly higher pollution emissions that would be expected on the basis of engineering and Best Available Techniques (BAT) standards were found. The reason is outdated technological equipment which departs significantly from BAT standards. As the textile factories in Slovenia are mostly connected to public sewer networks which are terminated by central treatment facility, economic viability of installing treatment plants for efficient wastewater pre-treatment is questionable. It is mandatory to achieve the required criteria for discharge into public sewers. More efficient treatment is justified only when it is cost efficient. Economic viability is assessed in terms of costs, which consist of expenses for fresh water supply, environmental taxes, charges for wastewater collection and wastewater treatment and expenses of effective treatment within the factories.Odpadne vode iz tekstilne industrije so praviloma zelo obremenjene. Njihovo obremenitev lahko ugotavljamo preko inženirskih normativov, normativov najboljših razpoložljivih tehnologij ter z letnimi obratovalnimi monitoringi. Raziskava zajema vse zavezance na podlagi Direktive 96/61/ES o celovitem preprečevanju in nadzorovanju onesnaževanja okolja iz tekstilne industrije v Sloveniji, podrobneje pa smo raziskali dve tekstilni tovarni. Pri večini obravnavanih tekstilnih tovarn smo ugotovili bistveno večje emisije, kot bi jih pričakovali na podlagi inženirskih in Best Available Techniques (BAT) normativov. Razlog je zastarela tehnološka oprema, ki znatno odstopa od BAT normativov. Ker so v Sloveniji tekstilne tovarne večinoma priključene na javna kanalizacijska omrežja, ki se zaključijo s centralnimi čistilnimi napravami, se pojavlja vprašanje ekonomske upravičenosti postavitve učinkovitih čistilnih naprav za predhodno čiščenje odpadnih voda. Obvezno je doseganje predpisanih kriterijev za izpust v javno kanalizacijo. Bolj učinkovito čiščenje pa je upravičeno le, če je to ekonomsko upravičeno. Ekonomsko upravičenost presojamo iz vidika stroškov, ki so sestavljeni iz cene sveže vode, okoljske dajatve, cene za odvajanje in čiščenje odpadne vode ter stroškov za učinkovito lastno čiščenje
Vpliv zunanjih in notranjih dejavnikov na individualno uspešnost prodajalca – primer družbe Relax Turizem
Get PDFRelax Turizem is one of seven subsidiaries of the Relax business group. The company developed a system of their own business units where touristic services are sold at the place of purchase. The company’s sales network consists of 20 places of purchase with 30 salespersons. The decision to develop their own sales network was based on the presumption that the number and the quality of sales in their own sales units would be higher due to better qualified sellers. According to that, the research subject was the performance of salespersons at the place of purchase, whereas the performance was defined by the criterion of the average realization of the daily turnover. The purpose of the research was to identify the deciding characteristics of the effective salesperson that will be the basis for developing a training program for promoting more efficient sales at the place of purchase. Considering the assumption that salespersons’ performance is influenced by different elements, the goal of the research was to establish the influence level of individual elements or element sets on sales performance. The results of the research that was conducted in all units of the Relax Turizem company showed a strong level of correlation between sales performance and three elements in particular: monitoring the communication with potential buyers, salesperson’s verbal communication at the time of buyer’s entrance and monitoring of personal plan realization.Družba Relax Turizem je ena izmed sedmih hčerinskih družb poslovnega sistema Relax. Družba je razvila sistem lastnih poslovnih enot, v katerih se odvija prodaja turističnih storitev na mestu nakupa. Lastna prodajna mreža obsega 20 mest nakupa s 30 prodajalci. Odločitev o razvoju lastne prodajne mreže je temeljila na predpostavki, da sta lahko obseg in kakovost prodaje v lastnih poslovnih enotah večja zaradi bolje usposobljenih prodajalcev. Glede na to je bil predmet raziskave uspešnost prodajalcev na mestu nakupa, pri čemer je bila ta opredeljena s kriterijem povprečnega doseganja dnevnega prometa. Namen raziskave je bil identificirati odločilne lastnosti uspešnega prodajalca, ki bodo osnova za izdelavo programa usposabljanja za uspešnejšo prodajo na mestu nakupa. Izhajajoč iz predpostavke, da na uspešnost prodajalcev vplivajo različni elementi, je bil cilj raziskave ugotoviti stopnjo vplivnosti posameznih elementov oz. njihovih sklopov na uspešnost prodaje. Rezultati raziskave, izvedene v vseh poslovalnicah družbe Relax Turizem, so pokazali močno stopnjo povezanosti uspešnosti prodaje zlasti s tremi elementi: spremljanjem komuniciranja s potencialnimi kupci, verbalnim komuniciranjem prodajalca ob vstopu kupca in spremljanjem doseganja osebnega plana