Jurnal Online Universitas Muhammadiyah Surabaya
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The Effect of Service Quality, Facilities, And Image on Patient Satisfaction at the Islamic Hospital Sari Asih Ar Rahmah Tangerang
Full text linkThis study aims to determine whether service quality, facilities, and image partially and simultaneously have a positive and significant effect on patient satisfaction at Sari Asih Ar Rahmah Islamic Hospital. This study uses quantitative research with an explanatory approach. The research sample consisted of 100 outpatients at Sari Asih Ar Rahmah Islamic Hospital, selected using random sampling techniques. Data analysis techniques in this study included instrument testing, classical assumption testing, multiple linear regression analysis, hypothesis testing, and coefficient of determination (R²) analysis using SPSS Ver 27 software. Based on the data analysis results, the partial test (t-test) results show that service quality (X1), facilities (X2), and image (X3) partially have a positive and significant effect on patient satisfaction (Y). The simultaneous test (F test) results show that the calculated F value (31.994) > F table (2.70) with a significance value of 0.000 < 0.05, which means that service quality, facilities, and image simultaneously have a positive and significant effect on patient satisfaction.
Keywords: Service Quality, Facilities, Image, Patient Satisfactio
Kebijakan dan Implementasi Digitalisasi Perbankan Syariah di Indonesia dalam Sistem Informasi Perbankan
Full text linkPercepatan teknologi digital telah memicu perubahan struktural dalam sektor keuangan, termasuk perbankan syariah di Indonesia. Penelitian ini bertujuan mengkaji arah kebijakan dan pelaksanaan sistem informasi dalam pengembangan digital banking syariah yang berpijak pada prinsip maqashid syariah. Penelitian menggunakan metode kualitatif melalui studi literatur dan analisis kebijakan terhadap regulasi, publikasi ilmiah, serta laporan institusi keuangan. Temuan menunjukkan bahwa pertumbuhan digital banking syariah didorong oleh peran aktif pemerintah melalui KNEKS, OJK, dan Bank Indonesia. Meski demikian, tantangan masih muncul dalam bentuk rendahnya literasi digital publik, keterbatasan infrastruktur teknologi, serta ketiadaan standar audit syariah berbasis digital. Karena itu, diperlukan kolaborasi strategis antara regulator, pelaku industri, dan akademisi untuk membangun tata kelola digital syariah yang inklusif, aman, dan berkelanjutan.
Kata kunci: Kebijakan, Implementasi, Digitalisasi, Perbankan Syariah, Sistem Informasi Perbankan  
Efektivitas Digital Marketing Berbasis Influencer dalam Promosi Produk Umrah di Media Sosial Instagram (Studi pada PT. Rayyah Arga Anugrah Kota Bengkulu)
Full text linkThe development of digital technology has encouraged Umrah travel agencies to implement social media–based marketing strategies. Instagram has become one of the most effective platforms for promoting Umrah services. This study aims to analyze the implementation of digital marketing and the effectiveness of influencer-based digital marketing at PT Rayyah Arga Anugrah in Bengkulu City. This research employs a descriptive qualitative approach with a case study method. Data were collected through observation, interviews, and documentation. The research informants consisted of six individuals, including management or marketing staff of PT Rayyah Arga Anugrah, influencers who collaborate with the company, and Umrah pilgrims as service users. Data analysis was conducted qualitatively through data reduction, data presentation, and conclusion drawing. The results indicate that PT Rayyah Arga Anugrah has implemented digital marketing by utilizing Instagram as its main promotional medium. The strategies include managing informative and consistent visual content and collaborating with credible influencers. Influencer-based digital marketing is considered effective in strengthening branding, expanding promotional reach, and building trust among prospective pilgrims, which has a positive impact on increasing interest in Umrah registration
Pregnancy in women with thalassemia dependent transfusion: A case report on the importance of multidisciplinary surveillance to improve maternal and child safety
Full text linkThalasemia affects hemoglobin production. Transfusion-dependent thalassemia is a demanding clinical condition requiring lifelong care and follow-up. A 38-year-old woman is pregnant with her fourth child at 35 weeks gestation. This woman was diagnosed with Hb-E thalassemia-dependent transfusion (Hb electrophoresis showing Hb E 51.5%, Hb F 41.5%, and Hb A 3.5%). The Patient appeared pale with anemic conjunctiva, white sclera, and abdominal enlargement due to pregnancy. The Patient weighs 42 kg, and her height is 150 cm (BMI 18.67). Laboratory results were microcytic hypochromic anemia with hemoglobin 7.4 g/dL, erythrocytes 3.12 million/mL, mean cell volume (MCV) 74.0 fl, mean cell hemoglobin (MCH) 23.7 pg, mean cell hemoglobin (MCHC) 32 g/dL, and platelets with a platelet count of 133,000/µL. A cesarean method was chosen to terminate the pregnancy. There was no intrapartum and postpartum complication in this Patient. Her baby was 1.860 grams and 47 cm in length. There are no abnormalities found in the neonatal examination. Management of pregnant women with thalassemia requires special attention from preconception, during pregnancy, and toward delivery time. Multidisciplinary involvement such as hematologists and obstetricians is the primary key to the safety of mothers and children
Anti-Hyperglycemic Activity of Urtica dioica Extract in Obese Male Sprague Dawley Rats: Evaluation of HOMA-IR and HOMA-β
Full text linkObesity is characterized by adipocyte accumulation that impairs glucose uptake, leading to insulin resistance, hyperglycemia, and an increased risk of diabetes mellitus. Given the limitations and adverse effects of pharmacological therapies for diabetes, alternative agents are needed. Urtica dioica contains flavonoids with anti-inflammatory and antioxidant properties that may improve glucose homeostasis. This experimental study employed a pre-test and post-test control group design using 25 male Sprague Dawley rats divided into five groups: healthy control (K1), obese control (K2), and three obese groups receiving Urtica dioica extract at doses of 125, 250, and 500 mg/kgBW (D1–D3) for four weeks. Data were analyzed using one-way ANOVA and paired t-test. Administration of Urtica dioica extract at 500 mg/kgBW (D3) significantly reduced blood glucose (79.90 ± 2.51 vs. 177.92 ± 3.30; p<0.05), increased insulin levels (16.20 ± 0.29 vs. 12.82 ± 0.28; p<0.05), decreased HOMA-IR (3.19 ± 0.07 vs. 5.63 ± 0.14; p<0.05), and enhanced HOMA-β (351.20 ± 58.77 vs. 40.21 ± 1.63; p<0.05) compared with untreated obese controls. In conclusion, four-week administration of Urtica dioica extract effectively improved insulin resistance and β-cell function in obese rats, with the most pronounced effect observed at a dose of 500 mg/kgBW.Obesitas ditandai oleh akumulasi adiposit yang mengganggu penyerapan glukosa sehingga memicu resistensi insulin, hiperglikemia, dan meningkatkan risiko diabetes melitus. Mengingat adanya keterbatasan dan efek samping terapi farmakologis untuk diabetes, diperlukan agen alternatif yang lebih aman. Urtica dioica mengandung flavonoid dengan sifat antiinflamasi dan antioksidan yang berpotensi memperbaiki homeostasis glukosa. Penelitian eksperimental ini menggunakan rancangan pre-test dan post-test dengan kelompok kontrol pada 25 ekor tikus jantan Sprague Dawley yang dibagi menjadi lima kelompok: kontrol sehat (K1), kontrol obesitas (K2), serta tiga kelompok obesitas yang menerima ekstrak Urtica dioica dengan dosis 125, 250, dan 500 mg/kgBB (D1–D3) selama empat minggu. Analisis data dilakukan dengan uji one-way ANOVA dan paired t-test. Pemberian ekstrak Urtica dioica dosis 500 mg/kgBB (D3) secara signifikan menurunkan kadar glukosa darah (79,90 ± 2,51 vs. 177,92 ± 3,30; p<0,05), meningkatkan kadar insulin (16,20 ± 0,29 vs. 12,82 ± 0,28; p<0,05), menurunkan HOMA-IR (3,19 ± 0,07 vs. 5,63 ± 0,14; p<0,05), serta meningkatkan HOMA-β (351,20 ± 58,77 vs. 40,21 ± 1,63; p<0,05) dibandingkan kontrol obesitas tanpa perlakuan. Dengan demikian, pemberian ekstrak Urtica dioica selama empat minggu terbukti efektif memperbaiki resistensi insulin dan fungsi sel β pankreas pada tikus obesitas, dengan efek optimal pada dosis 500 mg/kgBB
Rukhsah and Moral Accountability In Islamic Law: An Analysis of The Maxim Ar-Rukhashu La Tunatu Bil-Ma‘Asi
Full text linkThe strategic socio-economic value of land in Indonesia often triggers complex disputes that are inefficiently resolved through litigation, necessitating mediation as a more equitable alternative. This study aims to evaluate the effectiveness of mediation in resolving land disputes, particularly in Lamongan Regency. The research method used is normative juridical. The results indicate that the effectiveness of mediation is significantly determined by a constellation of factors, including the parties' good faith, mediator competence, documentary completeness, and public legal literacy. However, findings reveal that mediation in Lamongan remains suboptimal due to several critical barriers. Specifically, the research identifies that low public legal awareness and the persistent egoism of disputing parties often lead to deadlocks during the negotiation process. Furthermore, the inability of mediators to employ effective communication techniques and psychological approaches frequently results in a failure to reach a formal peace agreement (Akta Perdamaian). Literature studies at the Lamongan Land Office (BPN) confirm that these internal and external constraints prevent mediation from becoming the primary choice for dispute resolution. Consequently, many cases that could be settled through non-litigation channels eventually escalate to court, increasing the burden on the judicial system. To enhance effectiveness, this study recommends intensive legal socialization to the community, specialized certification and training for professional mediators, and the institutional strengthening of the BPN’s role as a facilitator to ensure a more sustainable, fair, and legally certain dispute resolution framework in Indonesia
PENDEKATAN HUKUM YANG MENIMBANG REHABILITASI DAN HUKUMAN BAGI PECANDU NARKOBA
Full text linkDrug addiction is a serious problem in many countries, with widespread negative impacts on individuals and society. Law enforcement against drug addicts involves both rehabilitation and punishment approaches, which creates complexities in handling these cases. The problem formulation in this article is (1) How effective is the rehabilitation approach compared to the punishment approach in dealing with drug addicts? (2) How can law be used to support efforts to prevent and treat drug addiction in society? This article aims to explore the role and importance of law enforcement in handling drug addict cases and to present an analysis of its effectiveness, efficiency, and compliance with legal principles and human rights in this context. This article uses a normative juridical method approach by analyzing in-depth the text of laws, regulations, and related court decisions. This analysis aims to understand the legal framework that regulates law enforcement against drug addicts and their right to rehabilitation. From the analysis conducted, this article concludes the importance of consistency in the application of the law against drug addicts to maintain justice, legal certainty, and the protection of human rights. In addition, this article also highlights the need for a balanced approach between rehabilitation and punishment in handling drug addict cases.Kecanduan narkoba menjadi masalah serius di banyak negara, dengan dampak negatif yang luas pada individu dan masyarakat. Penegakan hukum terhadap pecandu narkoba melibatkan pendekatan rehabilitasi dan hukuman, yang memunculkan kompleksitas dalam penanganan kasus ini. Rumusan masalah dalam article ini (1) Bagaimana efektivitas pendekatan rehabilitasi dibandingkan dengan pendekatan hukuman dalam menangani pecandu narkoba? (2) Bagaimana hukum dapat digunakan untuk mendukung upaya-upaya pencegahan dan penanganan kecanduan narkoba dalam masyarakat?Artikel ini bertujuan untuk mengeksplorasi peran dan pentingnya penegakan hukum dalam penanganan kasus pecandu narkoba serta untuk menyajikan analisis tentang efektivitas, efisiensi, dan kepatuhan terhadap prinsip-prinsip hukum serta hak asasi manusia dalam konteks tersebut. Artikel ini menggunakan pendekatan metode normatif yuridis dengan menganalisis secara mendalam teks undang-undang, peraturan, dan keputusan pengadilan terkait. Analisis ini bertujuan untuk memahami kerangka hukum yang mengatur penegakan hukum terhadap pecandu narkoba dan hak mereka untuk mendapatkan rehabilitasi. Dari analisis yang dilakukan, artikel ini menyimpulkan pentingnya konsistensi dalam penerapan hukum terhadap pecandu narkoba untuk menjaga keadilan, kepastian hukum, dan perlindungan hak asasi manusia. Selain itu, artikel ini juga menyoroti perlunya pendekatan yang seimbang antara rehabilitasi dan hukuman dalam menangani kasus pecandu narkoba
Tinjauan Yuridis Keterlibatan Anak Dalam Perdagangan Narkotika di Indonesia
Full text linkDrug trafficking is a serious crime that not only threatens social order and public health, but is also increasingly worrying with the increasing involvement of children in its networks. This phenomenon creates a complex dilemma where children are often exploited and become victims of syndicates, but in practice are actually treated as perpetrators, so that an in-depth legal study of regulations, forms of legal sanctions, protection, and obstacles to handling children in the drug trade is crucial to ensure justice that sides with children. This study aims to analyze the forms of legal sanctions and protection for children involved in the drug trade based on Law Number 35 of 2009, Law Number 11 of 2012, the Criminal Code, and Law Number 35 of 2014. This study uses a normative research method through a legislative approach. The results of this study indicate that legal sanctions for children involved in drug trafficking in Indonesia, although strictly regulated in Law Number 35 of 2009 concerning Narcotics, must be aligned with the principles of child protection in Law Number 11 of 2012 concerning the Juvenile Criminal Justice System (SPPA), Law Number 35 of 2014 concerning Child Protection, and the Criminal Code (KUHP). This treatment includes limiting the duration of the sentence, granting special rights to assistance, and rehabilitation so that children can return to their social environment in a positive manner and avoid the negative impacts of the criminal justice system. It is concluded that optimal protection and reintegration of children in this case requires multi-stakeholder synergy, starting from the consistency of law enforcement in implementing diversion and restorative justice, to strengthening the role of families and communities supported by comprehensive government policies. This research is presented as a general review.Perdagangan narkotika merupakan kejahatan serius yang tidak hanya mengancam ketertiban sosial dan kesehatan masyarakat, tetapi juga semakin mengkhawatirkan dengan meningkatnya keterlibatan anak-anak dalam jaringannya. Fenomena ini menciptakan dilema kompleks di mana anak sering kali tereksploitasi dan menjadi korban sindikat, namun dalam praktik justru diperlakukan sebagai pelaku. Oleh karena itu, kajian yuridis mendalam mengenai regulasi, bentuk sanksi hukum, perlindungan, serta hambatan penanganan anak dalam perdagangan narkotika menjadi krusial untuk memastikan keadilan yang berpihak pada anak. Penelitian ini bertujuan menganalisis bentuk sanksi hukum dan perlindungan bagi anak yang terlibat dalam perdagangan narkotika berdasarkan Undang-Undang Nomor 35 Tahun 2009, Undang-Undang Nomor 11 Tahun 2012, KUHP, dan Undang-Undang Nomor 35 Tahun 2014. Metode yang digunakan adalah penelitian normatif melalui pendekatan perundang-undangan. Hasil penelitian menunjukkan bahwa sanksi hukum bagi anak yang terlibat perdagangan narkotika di Indonesia, meskipun diatur tegas dalam Undang-Undang Nomor 35 Tahun 2009 tentang Narkotika, wajib diselaraskan dengan prinsip perlindungan anak dalam Undang-Undang Nomor 11 Tahun 2012 tentang Sistem Peradilan Pidana Anak (SPPA), Undang-Undang Nomor 35 Tahun 2014 tentang Perlindungan Anak, dan Kitab Undang-Undang Hukum Pidana (KUHP). Perlakuan pembatasan durasi pidana, pemberian hak-hak khusus pendampingan, dan rehabilitasi dilakukan agar anak dapat kembali ke lingkungan sosial secara positif dan terhindar dari dampak negatif sistem peradilan pidana. Oleh karena itu, disarankan bahwa perlindungan optimal dan reintegrasi sosial anak yang terlibat dalam perdagangan narkotika memerlukan sinergi seluruh pihak, mulai dari konsistensi penegak hukum dalam menyatukan pemahaman dan menerapkan undang-undang serta mengintensifkan diversi dan restorative justice, hingga penguatan peran keluarga, sekolah, dan lingkungan sosial sebagai garda terdepan dalam pengawasan, edukasi, dan pembentukan karakter anak, yang kesemuanya harus didukung oleh kerangka kebijakan komprehensif dari pemerintah.
Kata Kunci: Hukum, Anak, Perdagangan Narkotik
Reinterpretasi Teori Agency dalam Perspektif Fiqh Ekonomi Islam: Prinsip Amanah, Akuntabilitas, dan Keadilan dalam Relasi Keagenan
Full text linkPenelitian ini bertujuan mereinterpretasi teori agency konvensional melalui perspektif Fiqh Ekonomi Islam guna menjawab kelemahan struktural dan etis dalam relasi principal–agent, khususnya terkait moral hazard, adverse selection, dan asimetri informasi. Penelitian ini menggunakan metode kualitatif deskriptif dengan analisis normatif melalui telaah literatur klasik dan kontemporer mengenai teori agency, prinsip Fiqh Muamalah, serta praktik tata kelola lembaga keuangan syariah.Hasil penelitian menunjukkan bahwa teori agency konvensional tidak sepenuhnya sesuai dengan kerangka nilai Islam karena hanya bertumpu pada rasionalitas individual dan kepentingan pribadi. Sebaliknya, Fiqh Ekonomi Islam menekankan amanah, keadilan, akuntabilitas, dan maslahah sebagai landasan relasi keagenan. Akad-akad syariah seperti mudharabah, musyarakah, wakalah, ju‘alah, dan ijarah terbukti mengandung struktur pembagian risiko dan insentif yang lebih selaras dengan nilai syariah dibandingkan kontrak konvensional.Pembahasan memperlihatkan bahwa integrasi antara desain kontrak yang jelas, penguatan institusi pengawasan syariah, dan internalisasi nilai-nilai etik mampu menghasilkan model keagenan syariah yang lebih stabil, transparan, dan efektif dalam mengurangi perilaku oportunistik. Temuan ini memberikan kontribusi teoretis bagi pengembangan model agency berbasis nilai dalam ekonomi Islam.
This study aims to reinterpret conventional agency theory through the perspective of Islamic Economic Jurisprudence (Fiqh al-Muamalah) in order to address its structural and ethical limitations, particularly regarding moral hazard, adverse selection, and information asymmetry within principal–agent relationships. The research employs a descriptive qualitative method with a normative analytical approach by reviewing classical and contemporary literature on agency theory, Islamic commercial law, and governance practices in Islamic financial institutions. The findings indicate that conventional agency theory is not fully compatible with Islamic norms because it relies heavily on individual rationality, self-interest, and mechanistic contractual mechanisms. In contrast, Islamic Economic Jurisprudence emphasizes trust (amanah), justice, accountability, and maslahah as the normative foundations of agency relationships. Islamic contracts such as mudarabah, musyarakah, wakalah, ju‘alah, and ijarah offer risk-sharing structures and incentive mechanisms that are more aligned with Sharia principles than conventional contracts. The discussion reveals that integrating clear contract design, strong Sharia governance institutions, and the internalization of ethical values can produce a Sharia-based agency model that is more stable, transparent, and effective in reducing opportunistic behavior. These findings contribute theoretically to developing a value-based agency framework within Islamic economics
Perlindungan Hukum dalam Mengantisipasi dan Menangani Kerugian Nasabah Akibat Scam Melalui Link Phising pada Mobile Banking
Full text linkWith the presence of digital transformation in the financial sector, it makes significant convenience for the community, but adds to cybercrime. One of the threats that often occurs is digital fraud that uses user negligence through fake links that resemble official banking services. This research is intended to examine how legal protection to protect customers and how mechanisms to prevent and handle losses are carried out. The research method used is descriptive qualitative using a literature approach through the study of scientific journals, books, and existing laws. The results of the research show that regulations have regulated the obligations of banks when maintaining system security as well as providing a complaint mechanism for customers. That way, there are still obstacles to the application of legal protection, especially regarding low digital literacy and difficulty of proof. The research conclusion prioritizes the need to strengthen regulations, increase public education, and maximize banking responsibilities. Collaboration between regulators, banking institutions, and the community as the main foundation in shaping security, justice, and continuity in the digital banking system