9143 research outputs found
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Examining work environment, leadership, rewards and accountability toward job satisfaction among bank employees in Malaysia
Full text linkThis study examines work environment, leadership, rewards and accountability toward job satisfaction among bank employees in Malaysia, with a focus on how these factors contribute to overall bank performance. From the perspective of the banking sector, it is an important aspect of Malaysia's economy, however it has to deal with ongoing problems in keeping employees happy and making sure the business as a whole is effective in the face of severe competition and consumer expectations. Understanding how organizational aspects affect job satisfaction can provide valuable information to assist in increasing employee motivation and, therefore, the success of organizations. Research was carried out through a quantitative descriptive design involving 160 bank employees in Malaysia using a structured questionnaire. The findings shows that the strongest positive effect was from leadership on job satisfaction, while rewards also had a marked influence. Although the work environment and accountability had a positive effect, the impact was not significantly affecting the full sample model. Overall, the findings emphasize the importance of supportive leadership and fair reward systems in fostering bank employees job satisfaction and subsequently, organizational performance. This study contributes to the existing body of knowledge by presenting the underlying factors of job satisfaction in the context of Malaysian banking industry and the implications to the managements, policy makers and economy in cultivating an engaged, motivated and high performing workforce
The factors influencing employees’ job performance of work-from-home practices in the corporate sector in Malaysia.
Full text linkThe main objective of this research is to study the effect of communication, perceived organizational support and home work environment towards job performance in corporate sector. The inconsistency of findings in past literature between the independent variable has prompted researchers to explain the inconsistency. The survey questionnaire was distributed using an online questionnaire to employees working in corporate sector. A total of 207 questionnaires were used for analysis. The direct relationship was analyzed using the PLS-SEM method. The results show that communication, perceived organizational support and home-work environment have a significant relationship with employees’ job performance in working-from-home setting. Finally, management implications, study limitations, and future research recommendations are discussed
Modeling digitalization for green logistics initiatives: A qualitative exploration towards sustainable freight forwarding
Full text linkSustainability development has become a key agenda in global industries, such as logistics, in which environmentally friendly practices are introduced. The role of digitalization, specifically paperless trade systems, is increasingly recognized as a driver for enhancing environmental sustainability in Malaysia’s freight forwarding sector. Despite the growing emphasis on green logistics, a significant number of Malaysian freight operators still rely heavily on manual, paper-based processes, leading to operational inefficiencies, slower processing times, and increased environmental degradation through excessive paper consumption. The research aims to examine the current level of digitalization adoption, identify challenges in implementing digital tools, explore the environmental implications of paperless trade systems, and propose a sustainable digital framework for the freight forwarding industry. The research focus on freight forwarding companies in the northern region, specifically Penang and Kedah, and employs a qualitative research design. Data were collected through semi-structured interviews with twelve industry professionals, providing in-depth insights into organizational practices, regulatory influences, and technological readiness. Findings revealed that while adoption levels vary, impacts on paper consumption, efficiency improvements, and carbon tracking capabilities demonstrate the potential of digitalization to support sustainability. However, barriers such as cost constraints, limited infrastructure, and inconsistent regulatory enforcement hinder widespread adoption. Research findings will help to guide future strategies in advancing green logistics in emerging economies like Malaysia. To address these gaps, the research proposes the Sustainable Digital Logistics Integration (SDLI) model, which integrates technological innovation, organizational readiness, sustainability metrics, and supportive policy frameworks. This model offers a practical and scalable roadmap for industry stakeholders and policymakers, aiming to accelerate the transition toward a digitally integrated and environmentally sustainable freight forwarding ecosystem in Malaysia
The adoption of social media marketing strategy in food and beverages industry among muslim women entrepreneurs in Kedah.
Full text linkSocial media is a vital tool as digital platforms reshape the business landscape, increasing brand visibility, customer engagement, and business growth. This study explores the adoption of social media as a marketing strategy among Muslim women entrepreneurs operating in the food and beverage industry in Kedah, Malaysia. Through qualitative methods, non-probability, sampling technique population, including in depth interviews with entrepreneurs across eight districts in Kedah, the study reveals varied usage of platforms such as Facebook, Instagram, TikTok, and WhatsApp based on business needs and user preferences. Key findings highlight that while social media significantly enhances market outreach and customer trust, challenges such as limited digital literacy, lack of capital, and balancing family responsibilities persist. This research contributes to understanding how faith, gender roles, and technology converge in entrepreneurial settings, offering insights for policy, training programs, and future academic exploration
The impact of risk management functions and professional training on enterprise risk management and organizational continuity of performance in the UAE Ministry of Interior
No full textThis study was an exploratory investigation into the impact of various risk management factors on enterprise risk management, and the subsequent influence on employees' performance and organisational continuity of performance within the Ministry of Interior in the United Arab Emirates (UAE). The research was guided by the theoretical framework of strategic management theory, proposing a conceptual model that connects four risk management factors (risk identification, risk assessment, risk response, and risk monitoring and reporting), enterprise risk management, employees' performance, organisational continuity of performance, and professional training. The study focused on a specific population of 214 middle to top management staff members in the UAE Ministry of Interior, with the sample selected through stratified random sampling. Analysis techniques included structural equation modelling using SmartPLS 3 software, along with bootstrapping for significance testing. The data was meticulously screened, ensuring adherence to the assumptions of normality, linearity, homoscedasticity, and absence of multicollinearity. The findings provided robust support for all hypothesised relationships in the conceptual framework, indicating a significant influence of the risk management factors on enterprise risk management, and in turn, on employees' performance and organisational continuity of performance. Furthermore, the results underscored the importance of professional training as a significant moderator, reinforcing the influence of enterprise risk management on the performance dimensions. Based on these findings, the study recommends the ministry to intensify its focus on risk management practices, and to invest in professional training to improve both employee performance and organisational continuity of performance. For future studies, the research suggests a comparative investigation between public and private sectors, inclusion of more influencing variables, examination of other potential moderators, a longitudinal study design, the use of alternative data collection methods, and exploration of intervention effects to broaden the current understanding in the field
Development of scholarly data visualization framework for publication collaboration mapping using network-based technique
No full textPublication collaboration is pivotal for enhancing the visibility and impact of research. Universities worldwide seek to improve rankings position such as the QS World University Ranking, where publication quality and collaboration play a crucial role. Despite numerous studies on visualizing collaborations, integrating datasets from Scopus and internal university database to map collaboration and ranking relationships remains underexplored. This study attempts to address challenges in effective data visualization to enhance understanding and strategic planning for publication collaborations. Thus, this study aims to develop a scholarly data visualization framework integrating Scopus and internal university database to map publication collaborations. This framework seeks to enhance decision-making processes by enabling interactive exploration of collaboration networks and consequently recognize their impact on university rankings, specifically for Universiti Utara Malaysia (UUM) as a case study. The data integration from both Scopus and internal university database has been used in the development of a network-based visualization framework for publication collaboration mapping. Interactive tools, including statistical graphs and network maps were also established. Expert reviews and usability tests validated the framework's effectiveness, highlighting improved data coherence as well as the ability to identify collaboration patterns and trends. The developed framework enhances the visualization of publication collaborations significantly, enabling a clear identification of collaboration patterns at internal, national, and international levels. Notably, internal collaborations account for the largest percentage of the university's publication affiliations, comprising 60.29% of the total with 1,201 internal collaborations recorded. The framework also highlights areas requiring strategic attention, such as increasing collaboration with higher-ranked universities. For instance, collaborations with higherranked institutions constitute only 21% of the university’s total collaborations. Expert feedback further validated the framework, emphasizing its ability to provide valuable insights into collaboration trends and their implications for improving the university's rankings. Therefore, this study contributes a novel visualization framework that supports academic institutions in optimizing publication collaborations. The study demonstrates its practical implications in decision-making for improving publication impact and university rankings. Beyond theoretical contribution, the framework offers societal benefits by fostering strategic collaboration, enhancing publication quality, and supporting data-driven policies in higher education
The perception of effectiveness of training methods on retail employee performance
No full textTraining plays a crucial role in enhancing employee performance, particularly in the retail sector. A likely reason is that continuous skill development is essential for maintaining operational efficiency and customer satisfaction. This study examines the perception of effectiveness of various training methods such as Classroom Training, E-learning, On-the-Job Training in improving retail employee performance. The research employs a quantitative approach, using survey data collected from one hundred twenty-six retail employees by using random sampling methods to assess the impact of these training methods on job performance. The data collected has been analysed using Statistical Package for Social Science (SPSS) version 26. The classroom training was found to be most effective in enhancing employee performance. The study also suggests that training is a key driver of job efficiency in the retail industry. Despite these positive outcomes, the study identifies challenges such as variations in training perception and employee engagement levels, particularly in On-the-Job Training. The study concludes that a structured and diversified training approach, integrating both theoretical and practical learning, is essential for optimizing retail employee performance. Recommendations include customized training programs, increased managerial support, and enhanced digital learning tools to ensure continuous professional development in the retail secto
Sharia compliant stock market performance of ASEAN-3 countries: A comparative study with conventional counterparts
Full text linkThis study investigates the risk-adjusted performance of Shariah-compliant and conventional stock indices in Indonesia, Malaysia, and Singapore from 2017 to 2023. Using a comparative study with a quantitative approach, the research evaluates performance through Risk-Adjusted Return Ratios (Sharpe Ratio, Treynor Ratio, and Jensen Alpha) and the GARCH Model to assess efficiency, risk exposure, and the ability to generate excess returns. A t-test is also conducted to determine whether there are statistically significant differences in returns between the two types of indices, along with MAPE analysis to identify which stocks demonstrate greater resilience. The findings indicate that Shariah-compliant stocks generally exhibit more stable risk-adjusted returns, as reflected in higher Sharpe and Treynor Ratios during certain periods. The Jensen Alpha results reveal that these stocks can generate positive abnormal returns under specific conditions. However, the t-test does not reveal a statistically significant difference in average returns between Shariah and conventional indices. The results of the MAPE analysis suggest that Shariah compliant stocks demonstrate better resilience compared to conventional stocks. These findings are consistent with previous research highlighting the resilience of Shariah-compliant stocks due to their financial screening criteria. This research provides valuable insights for future studies, investors, policymakers, and regulators to enhance the sustainability and competitiveness of Shariah capital markets, particularly by improving diversification strategies and strengthening the regulatory framework
Peramal proksimal dan distal yang mempengaruhi Kemahiran Berfikir Aras Tinggi (KBAT) dalam mata pelajaran sains
No full textHigher-Order Thinking Skills (HOTS) are among the skills that are highly required for 21st-century students to face the ever-growing challenges and complexities of life. However, the level of effectiveness of these skills is influenced by various factors. This study aims to identify the proximal and distal predictors that influence HOTS in the Science subject. Concurrently, the quality of HOTS items for the Form Two Science subject also was examined other than identifying the level of HOTS; the level of psychosocial learning environment of science laboratories; the level of attitude towards science among Form Two students; and also the differences of HOTS based on gender and the school location. The research design involves a cross-sectional survey. The total of 376 of Form Two students from 14 secondary schools in Terengganu participated in this study. The SEM analysis found that the psychosocial learning environment of science laboratories was proximal predictor, while attitude towards science is a distal predictor of HOTS. Concurrently, the item difficulty index analysis found that the quality of HOTS items for the Form Two Science subject is moderate; mean analysis found that the level of HOTS among the Form Two science students is low; mean analysis also found that the level of psychosocial learning environment of science laboratories and the level of attitude towards science among Form Two students is high; and also the t-test analysis found that there is a significant difference in HOTS based on gender and school location. This study suggests that the teaching content in theory classes should be in line with, and relevant to experiment activities in science laboratories. Therefore, schools should ensure the science apparatus and materials are readily available and functioning well, so that all experiment activities planned can be successfully conducted
Family financial management in household consumption among muslims in Johor
Full text linkThis study aims to evaluate family financial management in preventing unnecessary consumption among Muslim households. Poor financial planning, low financial literacy, and rising household debt are growing issues in Malaysia, especially among young Muslim families. Using a quantitative approach, primary data were collected through questionnaires distributed in Masai, Permas Jaya, and Pasir Gudang. The data were analyzed using SPSS version 29. Findings highlight five significant factors: household income, occupation, family background, financial literacy, and education level. The study supports the application of Islamic financial principles to guide responsible spending, avoid excessive debt, and promote effective household financial management in line with Islamic values