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Improving design and engineering for production that created the resource for sustainable competitive advantage of a Malaysian Naval Shipyard
Get PDFMalaysia Shipbuilding and Ship Repair (SBSR) industry has been growing steadily, supported by the country’s strategic location, skilled labour, and modern infrastructure. However, the industry is experiencing the problem of poor performance in terms of product delivery. The malfunctioning of Design Engineering For Production (DEFP) is directly linked to the reasons why ship deliveries are delayed. DEFP is developed into a resource that is vital to the performance of the shipyard through transformation drive. The study aims at the context of DEFP as a critical element of change in building company’s strategic resources. Hence, it is crucial to determine how DEFP is influencing the conditions as a strategic resource to gain the sustained competitive advantage of the company. The research used the Resource-based View as the primary model to analyse the resources that are contributing to the sustained competitive advantage position of the Malaysian Local Shipyard (MLS). Data generated in this qualitative study analysed using ATLAS.ti with triangulating method to explain the similarities of phenomenon from the various study methods namely interview observation and documents review. Findings of the research indicate that as a resource DEFP is valuable, rare, imperfectly imitable and with no substitutability. The malfunctioning of DEFP is directly linked to the reasons why ship deliveries are delayed. DEFP is developed into a resource that is vital to the performance of the shipyard through transformation drive. Through the creation of DEFP and continuing development of this resource, the research concludes that DEFP has contributed to the sustained competitive advantage of the shipyard. Study limitations and recommendations for future research are also covered in this study
Analysing Logistics Services Quality On E-Commerce Customer Satisfaction
Get PDFIn today’s highly competitive e-commerce landscape, logistics services play a crucial role in shaping customer experiences and satisfaction levels. Product accuracy, delivery time, product condition, shipping costs, and reverse logistics are all significant aspects of logistics services. This study aimed to analyse logistics services quality on ecommerce customer satisfaction. This study used a quantitative method approach to conduct a questionnaire survey of 427 customers residents in northern states of Malaysia such as Perlis, Kedah and Penang. The data were then analysed by normality, reliability, correlation, and regression through Statistical Package for Social Sciences (SPSS) version 28.0 on e-commerce customer satisfaction. The findings showed that ecommerce customer satisfaction has significant relationship with product accuracy, shipping cost and reverse logistics. Delivery time and product condition showed as no signification relationship with e-commerce customer satisfaction. This study benefit to the logistics and transport companies, shipper, and sellers. When logistics service providers (LSPs) enhance these quality aspects, it leads to higher customer satisfaction
Board of directors characteristics, supervisory board and China listed financial fraud companies
Get PDFThis paper aimed to study the factors affecting financial fraud in listed companies to help investors effectively prevent major losses caused by corporate fraud, and to provide a basis for regulatory and legislative bodies to improve relevant controls. More importantly, it aimed to alert listed companies to the seriousness of the problem of financial fraud in order to improve financial reporting quality. This study involved an empirical analysis of the relationship between certain governance characteristics and financial fraud in Chinese listed companies from 2018 to 2022. The research design comprised descriptive analysis, correlation analysis and regression analysis of 50 companies that committed financial fraud and 50 companies that did not commit fraud. The empirical results showed that the size of the board of directors and the shareholding ratio of the largest shareholder were significantly negatively correlated with financial fraud, while the proportion of independent directors, CEO duality, the financial professional background of the members of the board of supervisors, and the size of the board of supervisors were not significantly associated with financial frau
Determinants of the Acceptance of Social Media as a Medium for Tax Education Among Salaried Earners in Selangor
Get PDFThe medium of teaching and learning has been changed with the rise of technology of which social media has become an effective way in delivering information and learning. Thus, it is also affected how tax authority such as the Inland Revenue Board of Malaysia (IRBM) can use this technology in educating people about tax and
disseminate information that does not restricted by geographical limits. The attractiveness of social media platforms can provide communication in a real-time as compared to traditional methods. This study is underpinned by the Unified Theory of Usage and Acceptance of Technology (UTAUT) theory with some modifications. This study empirically investigates the performance expectancy, effort expectancy, social influence and facilitating Condition that was found to be appropriate choice for meeting the objectives of the study particularly on the acceptance of social media as a medium for tax education. A total of 750 questionnaires were distributed that yielded 385 usable questionnaires. The results reveal that there is a positive relationship between performance expectancy, effort expectancy and social influence with the
acceptance of social media as a medium for tax education while the facilitating conditions has no significant relationship with the acceptance of social media as a medium for tax education. This study concludes that social media has the potential to serves as an efficient medium for delivering tax education. Several strategic
recommendations can be use by the tax authority in order to improve taxpayers’ education and compliance as the digital ecosystem continues to undergo transformation. This study also highlights several limitations and suggests future studies that can be conducted in this area
A Review on Initial Ergonomic Risk Assessment (Inera) Report for Rubber-Based Manufacturing Industry in Klang Valley, Selangor
Get PDFMalaysia is ranked in the 8th position among the world’s top ten producers of natural rubber. The process of mixing, moulding, finishing and office is chosen as workunit for this research. Based on the process and work unit to manufacture rubber products,
it may expose production operators to ergonomic risks and hazards. Hence, this study aimed to investigate the trend of musculoskeletal disorders (MSDs) and the prominent ergonomic risk factor that affects MSDs. Apart from that is to recommend as well as conclude the best practices to reduce the MSDs in the rubber manufacturing sector in Klang Valley, Selangor. This study utilized qualitative content analysis based on reliable secondary data: Initial Ergonomic Risk Assessment (INERA) Report produced
by a DOSH-approved and recognized ergonomic trained person. Three INERA reports from the rubber manufacturing industry located in Klang Valley were chosen as the samples for the study. Thematic analysis was employed to identify the elements required for this study. The findings revealed two big themes: musculoskeletal discomfort area and ergonomic risk factors. It then contributed to a sub-theme which are four work units – mixing, moulding, finishing, and office. The study outcomes will contribute to the trend of musculoskeletal disorder, the most prominent ergonomic risk, and the recommended control measure for this issue. Future studies may require investigating the ergonomic assessment in the rubber manufacturing industry of other states in Malaysia and other industries
The relationship between compensation system, job satisfaction, and employee performance at recruitment agency
Get PDFThe main purpose of this research is to examine the relationship between financial and non-financial compensation on employees’ performance through job satisfaction at Recruitment agency. Performance-enhancing compensation practices aim to highlight performance discrepancies and increase productivity. Employees are essential for monitoring and managing operations, and their positive traits are crucial for a company's success. The majority of an organization's resources are used to improve employee performance, highlighting the importance of utilizing unique potential and skills for organizational goals. The survey questionnaire was used to take a representative sample of employees from the recruitment agency and ensure the sample represented the whole population. A total of 220 questionnaires were distributed to the employees from Recruitment agencies. There are 200 questionnaires that were answered by the respondent, yielding a response rate of 90.91%. Data were gathered through questionnaires and was analyzed by using Statistical Package for Social Science (SPSS) version 25. The results indicated there is a positive correlation between non-financial compensation and financial compensation to employee performance. On the other end, job satisfaction became more important in determining job performance of employees from the study. Thus, it is crucial for the organization to put a great emphasis on the significant roles played by financial compensation and financial compensation to increased employee’s performance at Recruitment agency
Islamic retail financing training implementation and impact: the case at Bank Kerjasama Rakyat Malaysia Berhad
No full textIslamic retail financing is the foundation of the development of Islamic banking since its employees were expected to be knowledgeable of Shariah-compliant products. It is crucial in this area to train employees well enough so that they can be very compliant and have better product knowledge. The purpose of this research is to explore the implementation and impact of Islamic Retail Financing Training in Bank Kerjasama Rakyat Malaysia Berhad. Additionally in this research, structured interviews have been conducted with ten respondents, they are the Centre of Excellence under People Sector head of management in training division in the bank, who hold different positions and participated in the interview sessions. These approaches have been adopted to assess employees’ knowledge of Islamic banking products. After interviewing the informants, the findings reveal a high significant positive correlation between the implementation Islamic retail financing training in the bank with several key outcomes contributing to the factors on the increasing in Islamic product knowledge among the bank’s employees, boosting in Islamic product sales of the bank, development of job competency of the bank’s employees and reduction in compliance issue such as common audit findings and Shariah non-compliance issue. The results suggest that the bank’s management should prioritize the enhancement of their employees’ knowledge of Islamic retail financing products. Offering specialized courses and structured training programs in Islamic banking can significantly improve employees' ability to apply these skills in practice. This study presents new insights into the area of Islamic banking product knowledge among Bank Kerjasama Rakyat Malaysia Berhad employees. The study developed valid constructs, and the identified themes were analyzed, demonstrating their impact on and influence over product knowledg
An integrated islamic social financing crowdfunding model for climate and development financing challenges in Somalia
Get PDFClimate-induced disasters limit the development efforts in Somalia due to financing issues. Furthermore, the existing financial mechanisms are insufficient to effectively address these problems. Therefore, this study aims to propose and validate an integrated Islamic social financing crowdfunding (IISFC) model to address these financing issues. Interviews and surveys were utilised as a mixed-methods strategy. The interview data were analysed using content analysis to identify Somalia's climate and development financing issues and followed by the proposal of new viable alternative model known as IISFC model to address the identified issues. Furthermore, the proposed model is lastly validated via stakeholders and experts. Meanwhile a survey data were analysed using Structural Equation Modelling (SEM) to analyse Somali diaspora behaviour towards the proposed model. Based on interviews, this study identified climate and development financing issues as a result proposed an alternative IISFC model, in which Islamic social financing funds (zakat, awqaf, and sadaqat) will be collected in the form of cash via a web-based crowdfunding platform by a reputable institution under the Somalia government or other capable independent Islamic institution. After accumulating the funds, the institution divides funds into various categories to combat the reoccurring climate-related disasters in Somalia, which hinder the country's development efforts. Thus, the model is largely endorsed by the interviewed stakeholders and experts as an alternative comprehensive solutions to Somalia's climate and development financing issues, boosting the Sustainable Development Goals (SDGs) efforts in the country. In addition, the SEM results indicate that the usage of the IISFC model is significantly and positively influenced by the effort expectation, performance expectation, facilitating condition, and social influence of donors. The study's findings could assist Somalia government agencies mobilise climate and development funds from potential donor’s such as the Somali diaspora and other potential contributors to address climate-induced disasters' and development challenges in Somali
Pelaksanaan Rumah Mampu Biaya (RMB) menggunakan instrumen wakaf: Analisis kajian di negeri Johor
Get PDFWaqf is not only focused on the medium of welfare and spirituality to the community but also provides solutions to the people's problems such as the issue of affordable housing (RMB). This study aims to identify the factors of RMB insufficiency in the State of Johor and explore the extent of RMB implementation in the State of Johor.In addition, study the RMB method by using waqf instruments and then prepare the RMB model using waqf instruments. To achieve these objectives, an explanatory qualitative study was conducted in two phases. The first phase focuses on the collection of secondary data that is analyzed through qualitative content analysis methods. The second phase focused on the collection of primary data through the instrument of indepth interview sessions involving 13 informants. The interview information was analyzed by qualitative content analysis using ATLAS.ti software version 9.0. The findings shown that the hybrid waqf housing model is very suitable. This is because it is influenced by governance factors involving human resource factors, land position factors and several other factors that are challenges in implementing development methods using waqf. To overcome the problem, several strategies have been put forward including the application of contemporary methods, land redevelopment module waqf, applying the concept of blue ocean strategy and the application of the Islamic-based service marketing triangle model to ensure that appropriate methods of financing the development of waqf land can be implemented in developing waqf land. This study is expected to give a large and positive impact to the RMB developers, academics, endowment management and the general public who are Muslims in elevating and dignifying the concept of " Baldatun Tayyibatun wa Rabbun Ghafur' and the Islamic wealth distribution system
Exploring the impact of remote working on employees’ well-being
No full textAs remote and hybrid work becomes more prevalent, off-site workers and the businesses they work for are facing a new set of challenges. Communication breakdowns are claim to be more common issues which can lead to a loss of trust, team cohesion and productivity. However, not much is known about remote working in the Malaysian and Indonesian context. Hence, a qualitative approach was conducted to explore these issues. In this qualitative study, 10 (5 Malaysian, 5 Indonesian) participants share their opinions and experience on remote working. From the interview, it is found that participants adopt remote working because of personal problems such as balancing between work and family, commuting issues, offer flexibility, child raising issues, and financial. Study also found that all the participants (Malaysian and Indonesian) unanimously gave positive feedback on remote working Even though remote working offers greater flexibility, technical issues such as internet / Wi-Fi problem and communication barrier such as miscommunication, misinterpretation poses the main challenge in remote working. In terms of the impact of remote working, all participants did not have any serious issues regarding relationship with immediate supervisor, work performance and productivity, training and development and promotion. However, they have problems in communicate with their co-workers. Remote working tends to make relationship between co-workers weaker. Finally, advice shared by the participants towards future remote worker include the need to establish a boundary between work and personal life by setting clear goals and breaking task into manageable steps, setting routine starts and ends working time with regular breaks and comfortable work station. Also, to have a strong internet connection is considered crucial for remote working as using public Wi-Fi can risk the company data