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Integrating effective MRP with green supply chain practices to enhance sustainable manufacturing performance
Get PDFMalaysian manufacturing firms face increasing environmental regulations, rising demand for eco-friendly products, and operational challenges such as supply disruptions and cost pressures. Traditional practices often fail to balance efficiency with sustainability, highlighting the need to integrate effective Material Requirements Planning (MRP) with Green Supply Chain Practices (GSCP) to improve Sustainable Manufacturing Performance (SMP). Despite extensive use of MRP for inventory and production efficiency, limited research exists on its synergy with GSCP to achieve sustainability outcomes. This study addresses that gap by examining how dimensions of MRP effectiveness which are planning accuracy, inventory control, timeliness of materials, production scheduling, and operational impact influence SMP directly and indirectly through GSCP elements such as eco-design, green procurement, and reverse logistics. A structured questionnaire was distributed to 100 manufacturing firms registered under the Federation of Malaysian Manufacturers (FMM), using simple random sampling. Data was analyzed using SPSS version 27. Results reveal that MRP effectiveness significantly improves SMP and that this effect is amplified when mediated by GSCP. This research contributes to the Resource-Based View (RBV) theory by demonstrating how internal operational capabilities can serve as strategic assets for environmental and economic performance. Practically, the findings provide actionable insights for industry practitioners aiming to integrate digital planning tools with sustainable practices to achieve competitive and ecological benefit
Kesedaran politik belia dalam era Malaysia baru: kajian kes negeri Perlis
Get PDFKajian ini meneliti tahap kesedaran politik belia di Perlis dalam era Malaysia Baharu. Objektif utama kajian adalah untuk mengenal pasti faktor-faktor yang mempengaruhi kesedaran politik belia, menganalisis cabaran-cabaran yang dihadapi dalam penglibatan politik, dan mencadangkan strategi-strategi untuk meningkatkan kesedaran dan penglibatan politik belia di Perlis. Kajian ini menggunakan pendekatan kualitatif dengan menggabungkan tiga kaedah pengumpulan data: analisis dokumen, temu bual mendalam dengan tiga orang belia dari latar belakang etnik berbeza, dan perbincangan kumpulan fokus dengan tiga orang pakar dalam bidang politik belia. Hasil kajian mendapati bahawa media sosial memainkan peranan yang signifikan, di mana 85% belia menggunakannya sebagai sumber utama maklumat politik. Walau bagaimanapun,40% daripada mereka pernah terpengaruh dengan berita palsu. Pendidikan politik formal masih terhad dengan hanya 15% responden melaporkan pernah menghadiri program pendidikan politik. Pengaruh keluarga turut signifikan di mana 70% responden yang mempunyai ibu bapa aktif dalam politik menunjukkan minat tinggi dalam isu-isu politik. Cabaran utama yang dikenal pasti termasuk kekurangan platform untuk penglibatan belia (65% melaporkan kekurangan akses), dominasi elit politik tradisional dengan 70% jawatan kepimpinan masih dipegang oleh golongan berumur 50 tahun ke atas, dan persepsi negatif terhadap politik. Sebagai langkah penyelesaian, kajian ini mencadangkan beberapa strategi utama, termasuk pembaharuan dalam pendidikan politik, penggunaan media sosial secara strategik, dan penubuhan majlis penasihat belia di peringkat negeri dan daerah bagi membuka lebih banyak ruang kepada belia untuk terlibat secara aktif dalam proses politik. Dapatan kajian ini menyumbang kepada pemahaman yang lebih mendalam mengenai dinamik kesedaran politik belia di peringkat negeri dan boleh membantu dalam merangka dasar yang lebih berkesan untuk meningkatkan penglibatan politik belia di Malaysi
Peranan dan keberkesanan Jabatan Pembangunan Wanita Malaysia dalam meningkatkan produktiviti keusahawanan wanita di Negeri Perlis
No full textKajian kualitatif ini meneliti peranan dan keberkesanan Jabatan Pembangunan Wanita (JPW) dalam mempromosikan dan menyokong keusahawanan wanita di Negeri Perlis, Malaysia. Menggunakan pendekatan pelbagai kaedah, termasuk analisis dokumen, temu bual mendalam, perbincangan kumpulan fokus, dan pemerhatian peribadi, penyelidikan ini meneroka inisiatif yang dilaksanakan oleh JPW, kesannya terhadap produktiviti keusahawanan wanita di Perlis, serta cabaran yang dihadapi oleh usahawan wanita di rantau tersebut. Hasil kajian menunjukkan bahawa programprogram yang disasarkan oleh JPW, seperti Program Inkubator Keusahawanan Wanita (WEIN), Skim Pembiayaan Mikro Kredit (MCFS), dan Program Latihan dan Bimbingan Keusahawanan Wanita (WETC), telah menyumbang secara signifikan kepada pertumbuhan dan kejayaan perniagaan yang dimiliki oleh wanita di Perlis. Inisiatif-inisiatif ini telah memudahkan peningkatan sebanyak 25% dalam Perusahaan milik wanita, memperbaiki prestasi kewangan, dan meningkatkan pemerkasaan sosioekonomi di kalangan peserta. Kajian ini juga menekankan pentingnya sokongan yang responsif terhadap gender, bimbingan dan rangkaian, serta integrasi teknologi digital dalam memperkasakan usahawan wanita. Walaupun terdapat kejayaan ini, penyelidikan ini mengenal pasti cabaran yang berterusan, termasuk akses terhad kepada pembiayaan, isu keseimbangan kerja-hidup, stereotaip gender, dan halangan sosial. Hasil kajian mencadangkan keperluan untuk pendekatan yang komprehensif dan inklusif dalam menyokong keusahawanan wanita, dengan menangani halangan praktikal dan sistemik. Hasil kajian ini memberikan pandangan berharga kepada pembuat dasar, pengamal, dan organisasi sokongan keusahawanan, yang boleh memaklumkan pembangunan inisiatif yang lebih berkesan dan mampan untuk menggalakkan pertumbuhan keusahawanan wanita di Perlis dan konteks serup
The effect of crisis management stages on the performance of the Emergency, Crisis, and Disaster Management Authority (NCEMA) in the United Arab Emirates
Get PDFThis study investigates the essential role of effective crisis management within an organisation, emphasizing the inherent unpredictability of crises even with precautionary measures in place. It examines the pivotal role of the National Emergency Crisis and Disaster Management Agency (NCEMA) in the United Arab Emirates (UAE), focusing on its coordination initiatives, the implementation of a national early warning system, and its dedication to continuous improvement through institutional learning. NCEMA faces challenges in ensuring seamless coordination, cooperation, and integration among various authorities in the country during the different stages of crisis management—namely, crisis awareness, crisis readiness, crisis control, and crisis response. These challenges, in turn, affect organisational performance. The study aims to investigate the multifaceted roles of NCEMA in crisis management, including its involvement at various stages of crises. Furthermore, it seeks to assess NCEMA’s effectiveness in mitigating crises and safeguarding the public. Additionally, the research aims to evaluate the broader implications of crisis management on NCEMA’s organisational performance within the context of the UAE. The study adopted a quantitative approach, designing a questionnaire based on guidelines from previous research and modifying it to suit the study’s conditions. It targeted all 1,400 employees of NCEMA in the UAE, with 400 questionnaires distributed and 385 responses successfully collected. This study introduces a model with five variables: organisational performance (OP) as the dependent variable and four stages of crisis management (preparedness, awareness, control, and response) as the independent variables. The results indicate that the primary independent variable, crisis management (CM), has a significant impact on NCEMA’s organisational performance. The findings reveal that the dimensions of crisis management—crisis awareness, crisis preparedness, crisis control, and crisis response—accounted for 71% of the variation in organisational performance (OP) in the proposed model. The study recommends conducting similar research in other regions, such as other Emirates or neighbouring countries. It also suggests exploring alternative methodologies, such as qualitative approaches, which may uncover additional variables not captured in this research
Persepsi risiko,bebanan kerja dan kegembiraan dalam kalangan pekerja perkhidmatan sokongan hospital
No full textThis study investigates the relationship between risk perception, workload, and happiness among hospital support service worker. It aims to understand how these factors interact and influence employee well-being and job satisfaction A quantitative approach was employed, involving the distribution of questionnaires to 230 hospital support service workers. The data collected included demographic information and responses to questions about risk perception, workload, and happiness The study found that high perceived risk and excessive workload are associated with increased stress and reduced happiness among workers. However, a moderate workload can enhance happiness by providing a sense of achievement and motivation The research is grounded in the Self-Regulation Theory, which emphasizes the importance of self-control and goal-setting in managing work stress and enhancing job satisfaction The findings suggest that effective workload management and risk perception strategies are crucial for improving employee happiness and productivity. Organizations should focus on creating a balanced work environment to foster positive emotions and job satisfaction This study contributes to the understanding of workplace dynamics in the healthcare sector, providing insights into how risk perception and workload affect employee well-being. It highlights the need for tailored strategies to enhance happiness and performance among hospital support service workers
The impact of flexible working arrangements on job satisfaction among employees in shared service centers in Malaysia.
No full textThis research examined the influence of flexible work arrangements on employee job satisfaction within shared services organizations in Malaysia. Specifically, it investigated four types of flexible arrangements: flexi-time schedules, compressed workweeks, remote working (WFH), and job sharing. A quantitative research design was employed, utilizing a self-administered questionnaire to collect data from 246 employees based in Kuala Lumpur. Correlation and regression analyses revealed that flexi-time schedules, remote working, and job sharing significantly positively impacted job satisfaction. At the same time, compressed workweeks did not show a statistically significant effect. The findings highlight that flexible and remote work hours are particularly effective in enhancing employee satisfaction in shared services. The study suggests that organizations should adopt these arrangements to promote employee engagement, work-life balance, and overall job satisfaction. This research contributes to the existing literature by providing empirical insights into applying flexible work policies within Malaysia's shared services industry
The effect of service quality on customer satisfaction of Bank Islam Malaysia Berhad
Get PDFCustomer satisfaction is a pivotal element in the banking industry, particularly in Islamic banking, where unique challenges arise in meeting customer expectations. This study aims to determine the effect of service quality dimensions reliability, responsiveness, assurance, empathy, and tangibles on customer satisfaction at Bank Islam Malaysia Berhad (BIMB) in Northern Malaysia. Using a quantitative research approach, data were collected from 300 respondents through structured questionnaires utilizing Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and using simple random sampling. The findings reveal that assurance, empathy, and tangibles have significant positive impacts on customer satisfaction. Assurance emerged as the most influential factor, highlighting the importance of knowledgeable and trustworthy staff in building customer trust. Empathy and tangibles elements also demonstrated substantial effects, emphasizing the need for personalized care and modern facilities to enhance satisfaction. Conversely, reliability and responsiveness did not show significant correlations with customer satisfaction. This research contributes valuable insights into the dynamics of service quality within Malaysia’s Islamic banking sector. It underscores the necessity for BIMB to focus on assurance, empathy, and tangibles aspects to improve customer satisfaction significantly. Moreover, it highlights the importance of integrating ethical standards with modern technology to maintain customer trust. The study provides actionable recommendations for BIMB to enhance its services and suggests that policymakers support initiatives blending traditional values with technological advancements to foster sustainable banking practice
Exploring the issues in sustaining family business: a case study in Anambra State, Nigeria
Get PDFFamily businesses are a cornerstone of the global economy, particularly in developing regions, where they contribute significantly to employment, wealth creation, and community development. However, sustaining these businesses across generations presents unique challenges that intertwine both family dynamics and business operations. This study explores the complex challenges and strategies involved in sustaining family businesses in Anambra, State Nigeria, constraints and challenges, and knowledge of Human Resource Management. The study uses in depth interviews to unravel the issues and challenges face by business owners as well to know how they have been able to apply the Knowledge of Human Resource for the good of their businesses, it identifies uncertainty, inconsistency, and resistance as major factors influencing family business sustainability, while also emphasizing the importance of succession planning, recruitment, training, and creating a positive work environment. Furthermore, government policies and their effects on family businesses, including challenges like rising costs and limited access to financial resources, were found to significantly impact their operations. The research suggests that family businesses can achieve greater sustainability by adopting Human Resource management practices, including clear succession plans, structured training programs, and fostering a culture of meritocracy. Additionally, addressing external disruptions, such as economic and policy challenges, through adaptive strategies is crucial for maintaining long-term business viability. Also, a need for further study is also recommended to expand the scope of this research
External and firm factors effecting takaful industry performance in Malaysia
Get PDFThis study was conducted to assess the performance of Islamic insurance companies in Malaysia. This study attempts to test internal factors, namely liquidity, return on equity, leverage, company size, underwriting risk, investment and external factors; gross domestic product and inflation on the performance of Islamic insurance companies referring to return on assets. This study involved all Takaful operators in Malaysia for thirteen years, namely from 2011 to 2023. It was reported that 15 Islamic insurance companies registered with Bank Negara Malaysia (BNM) were included in this study. Secondary data collected in this study came from the annual financial reports (balance sheets and income statements) of Islamic insurance companies; and from the World Bank Indicators for gross domestic product per capita and consumer price index. The method used in this study is Multiple regression analysis. This study found that the performance of Islamic insurance companies is determined by leverage, size of firm, GDP, and Inflation Rate. However, this study found that the factors of liquidity, equity return, underwriting risk, and investment did not have a significant effect on the performance of Islamic insurance companies in Malaysia. The implications of this study can be a guide for investors in making investment decisions, customers in choosing profitable Takaful policies, and the government in developing the Takaful industry in Malaysi
WAQF and endowment fund management in higher education institutions : an analysis of International Islamic University Malaysia
No full textWaqf and endowment are significant Islamic philanthropic instruments in supporting social and economic development, particularly in the field of higher education in Malaysia. These instruments have long contributed to providing sustainable sources of funding for the education sector. Amid the growing need for financial sustainability and increasing operational costs, waqf and endowment have become vital alternatives to dependence on government funding. This study aims to analyze the management and utilization of waqf and endowment funds at the International Islamic University Malaysia (IIUM), identify the challenges faced, and explore the best strategies to enhance their effectiveness. This research adopts a qualitative methodology, with data collected through interviews and document analysis to understand the mechanisms for managing waqf and endowment funds. The findings indicate that IIUM has implemented structured and strategic management mechanisms in collecting and utilizing waqf and endowment funds, including collaborations with various sources such as alumni and corporate partners. However, the main challenges include low public awareness, limited human resources, and regulatory constraints affecting fund management effectiveness. This study is expected to contribute significantly to the development of good practices in waqf and endowment fund management and serve as a reference for other institutions in achieving financial sustainabilit