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The determinants of the Islamic learning organization and the moderating effect of perceived organizational support
Get PDFPrivate Higher Educational Institutions play a vital role in Malaysia’s economic growth and are a key contributor to the nation’s GDP. The survival of Islamic Private Higher Education Institutions (IPHEIs) in the highly competitive market of higher education within the country and in the region depends on the ability of those IPHEIs to learn and adapt to the rapid changes. Learning Organization can help IPHEIs survive and excel. This study intends to investigate the determinants of Islamic learning organization as it is a new concept derived from the conventional learning organization. Hence, the study is aimed at investigating the relationship between leadership style, employee innovative behaviour, Islamic work ethics, and the Islamic learning organization in Islamic private higher educational institutions in Malaysia. Additionally, the study was to examine the moderating effect of perceived organizational support on the relationship between those determinants and the Islamic learning organization. The underpinning theory is social learning theory. Data were collected from the Islamic private higher educational institutions in the Malaysian peninsula using a cross-sectional study design through questionnaires. However, only 156 questionnaires were valid for analysis. This study utilized the Partial Least Squares Structural Equation Modelling to establish the validity and reliability of the measurement model and to test each hypothesis. The results of this study showed that leadership style, employee innovative behaviour, and Islamic work ethics have significant influence on the Islamic learning organization. Additionally, perceived organizational support moderates the relationship between leadership style, employee innovative behaviour, and the Islamic learning organization. This study proposes valuable insights to Islamic Higher Educational Institution managers, stakeholders, and those who are accountable in leading Islamic PHEIs to excel in the higher educational arena. This study also offers theoretical, practical and methodological implications for the academics. Lastly, limitations and recommendations for future studies are also highlighted
Towards post-displacement durable solutions for internally displaced women (IDW) in Nigeria: a study of the challenges and needs of IDW in three selected IDPs camps
Get PDFThis study examines the challenges, needs, and durable solutions for Internally Displaced Women (IDW) in three selected IDPs camps in Nigeria. It evaluates the condition of the IDW in those camps, including prerequisites and challenges in achieving a durable solution through an integration approach in Nigeria. Human
security concept, empowerment, and social inclusion theories constitute the analytical tools used in this study to effectively explain the needs and challenges confronting IDW in attaining the solution. This study employed qualitative research which involved multiple data collection methods, including narrative interviews,
focus group discussions, and semi-structured interviews. Secondary data are also utilized in this study such as conference papers, journal articles, textbooks, book chapters, newspapers, and archival sources. Research findings show that the IDW
facing numerous challenges such as inadequate economic opportunity, financial capability, social network and targeted support. There are also hindrances in expediting their integration in Nigeria, including high unemployment, financial constraints, the poor state of infrastructure, uncertainty at home, lack of adequate
assistance to return, and ineffective integration policy of IDW in Nigeria. Therefore, the study shows that a framework that truly reflects the needs, challenges, and integration of the displaced women in Nigeria is important and needed to achieve a lasting solution to the IDW. The study identified some factors in achieving lasting solutions which are a social network, socio-economic status, ethnic similarities/differences, and gender framework. This study also examined the legal frameworks available to protect IDW in Nigeria and discovered that there is no independent framework that specifically addresses them. Generally, the study has contributed
to the body of knowledge on IDPs in Nigeria, particularly the integration of IDW in that country, which is rarely addressed. It has also elaborated the legal, social-economic and institutional frameworks available to protect IDW and how the lack of a proper framework affects the IDW to achieve durable solution
The export performance of Indonesian SMEs: the effects of entrepreneurial orientation and strategic capability in a dynamic environment
No full textThis research is based on the dynamic capability view,
resource-based view, internationalization theory, and international entrepreneurship theory, with the primary objective of determining the factors affecting Indonesian SMEs' export performance. It examines the combined capabilities of entrepreneurial orientation and strategic capability. Entrepreneurial orientation encompasses innovativeness, risktaking, pro-activeness, and competitive aggressiveness. Meanwhile, strategic capability contains technological capacity, cultural competence, network competence,
and market knowledge capability. Environmental dynamism is included in this study to examine its influence as a moderating factor in the relationship between SMEs' capabilities and their export performance. This study develops and examines sixteen
hypotheses. Primary data were collected using postal questionnaires obtained from 174 top management executives of SMEs in three regions of Indonesia (Java, Sumatera, and Bali and the Nusa Tenggara Timur). The data were analysed using PLS-SEM 3.0. Generally, the research findings reveal that only innovativeness, risk-taking, technological capacity, network competency, and market knowledge capability are found to be directly significant in influencing the Indonesian SMEs' export
performance. However, pro-activeness, competitive aggressiveness and cultural competence are shown to have no significant effect on the export performance of Indonesian SMEs. When environmental dynamism was added as a moderator, the effects of entrepreneurial orientation and strategic capabilities on Indonesian SMEs' export performance remained unchanged. Relevantly, the most critical factors affecting export performance are technological capacity and market knowledge capability. This study enhances novel knowledge in the existing body of knowledge and practice of the impacts of entrepreneurial orientation and strategic capability on export performance. Given the critical nature of technological capacity and market knowledge capability for strategic management as a decision-making mechanism for improving Indonesian SMEs' export performance, it is critical that managers, as well as other hierarchical elements in the company, assist and facilitate the necessary conditions and needs to improve SMEs export performance. The findings of this research may also assist the Indonesian government and relevant policymakers in providing essential advice and resources, which could positively contribute to the country's SMEs' export performance
A study on skills, strategic planning and performance of small and medium enterprises in Punjab, Pakistan
No full textThe study examines the determinants of companies' key skills and strategies to understand better how firms can use their resources to achieve success. This study is, therefore, undertaken for this reason to investigate the connections between possible variables. Specifically, it aims to examine the mediating effect of strategic planning on the relationship between technical skills, managerial skills, entrepreneurial skills, business skills, and performance of the small and medium enterprises in Punjab, Pakistan. In addition, all independent, dependent, and mediator variables are theoretically underpinned by the Resource-Based View (RBV) theory in view of the utilizations and implication of organizational resources. Data collected through self – administrative questionnaires with 265 owners/managers of small and medium enterprises in Punjab, Pakistan. Partial Less Squares Structural Equation Modelling (PLS-SEM) is used to analyze the data and test the hypothesis. The study's findings suggest a significant relationship between managerial skills, entrepreneurial skills, business skills, and strategic planning. Strategic planning mediating the relationship between managerial skills, entrepreneurial skills, business skills, and firm performance for the mediating effect. However, no empirical support has been found from the mediator on the relationship between technical skills and firm performance. This study provides valuable insights into strategic planning's role in improving the firms’ performance to the owners/managers of small and medium enterprises, policymakers, and researchers. SMEs’ owners/managers should also be encouraged to undertake strategic planning that can encourage them to utilize their resources to improve their performance. Finally, the study concludes with feedback from theory, methodology, consequences, guidelines, limitations, and future research
The relationship between e-service quality, trust and satisfaction towards consumer online shopping during Covid-19 pandemic
Get PDFThe growing usage of the internet and online shopping in Malaysia provides huge prospects in the e-commerce market, especially for the B2C segment. However, there is a need to study what factors influence consumers' behavior when shopping online. At the same time, the Covid-19 pandemic that occurred since March 2020 until today might be given something different or new perspectives. Therefore, this study is investigating some factors that influence the consumers’ behavior towards online shopping in popular e-commerce and e-Marketplaces during the crisis of pandemic. The study uses quantitative method with a cross-sectional time of period to obtain data in July 2021. The data were collected via simple random technique from 196 respondents through online survey questionnaire. The data were analyzed by SPSS and found out that all hypotheses of the study are fully supported. Trust is the foremost factor that has influenced the consumer’s behavior when doing the online shopping. The second factor that affects consumer behavior is the Covid -19 pandemic environment which causes most consumers to be forced to shop online due to security and safety reasons. Other factors such as e-service quality and consumer satisfaction also important to attract and retain online shoppers even after the pandemic. Therefore, hopefully this study can provide some insights to players in the e-commerce sector in Malaysia especially the e-retailers such as Shopee and Lazadaas well as others. Perhaps a future study can be executed to explore other factors such as safety of delivery from various of courier services and discounted prices
The effect of service quality, fairness, reputation and perceived value on patient's loyalty in Malaysian private hospitals
Get PDFHealthcare providers' quality becomes a serious problem in Indonesia thereby leading many Indonesians to seek medical treatment in Malaysian private hospitals. Nevertheless, Malaysian private hospitals are not equally delivering the expected quality services to the patients, thus leading to short time visits for health screening purposes only. Therefore, the main objective of this study is to examine the factors that can predict Indonesia patients’ loyalty to private hospitals in Malaysia. Specifically, it aims at examining the direct and indirect relationship between healthcare service quality, service fairness, hospital reputation, and patients’ perceived
value on patients’ loyalty. The inconsistent findings from previous literature regarding the relationship among these constructs motivated this research. The study used Means-end and Social Exchange theories as underpinning theories to explain the
relationship between the variables of the study. The study also employed questionnaires to collect data from 537 Indonesians who attended private hospitals in Malaysia. Smart PLS-SEM version 3.2.8 was used to analyze the collected data. The result proved that healthcare service quality, service fairness, and hospital reputation
are positive significant predictors of patients’ perceived value. Patients’ perceived value positively and significantly influenced patients’ loyalty. Also, perceived value has a significant and positive mediating effect on the relationship between healthcare service quality, service fairness, hospital reputation, and patients’ loyalty. The research highlights the importance of perceived value in establishing loyalty and this indicates that Indonesian patients are value-oriented. Thus, it is recommended that private healthcare providers prioritize value creation and delivery as their top agenda.
Conclusively, the researcher extensively discussed the findings, implications, and the limitations of the study, and equally made recommendations for future research to broaden the scope of the research in terms of the variables, population, and methodology
Gelagat kepatuhan zakat perniagaan dalam kalangan perusahaan kecil dan sederhana (PKS) mikro di Wilayah Persekutuan Kuala Lumpur
Get PDFZakat is an obligation for every independent Muslim, to give away zakat for earning above a certain threshold within a certain period of time. Among of the categories in zakat, business zakat collection are still not come along with the rapid growth of the small and medium enterprises (SMEs) Micro in Federal Territory of Kuala Lumpur. Therefore, these study is to identify zakat compliance behaviour among the SMEs business (Micro) in the Federal Territory of Kuala Lumpur. Three main objectives highlighted from these study is to investigate business zakat compliance among the
SMEs (Micro). Firstly, to identify the level of attitude, subjective norms, zakat knowledge, perception of zakat distribution, customer satisfaction, credibility of pusat zakat and role of amil zakat. Secondly, to identify the influence of the seven factors on business zakat compliance intention, and thirdly, to identify the effect of the zakat compliance intention on its behaviour. Theory of Planned Behaviour (TPB) used for establishing the research framework.
401 questionnaires were analysed using multiple regressions. Five independent variables influencing business zakat compliance
intention are attitude, subjective norms, zakat distribution perception, pusat zakat credibility and zakat amil role (R² = 0.494). Out of three, only two showed significant regression relationship values called credibility of pusat zakat and role of zakat amil.
In contrast, the customer satisfaction variable found no significant regression of the zakat payer’s compliance behavioral intentions. Its behaviour is affected by it intention (R² = 0.299). Overall, the six variables play an important role in business zakat compliance behaviour with three new variables added which will be pointed in the next studies. Each result need to be emphasis by zakat authority in order to find the solutions to the SMEs business (Micro) zakat compliance issues in the Federal Territory of Kuala Lumpu
Green human resource management practices to achieve an environmental sustainability in a manufacturing organisation
No full textThere has been a recent rise in corporate understanding of the need of becoming green and using different environmental management strategies. A new capacity-based economy is emerging in the corporate world, ready to investigate the green economic aspects of business as the corporate world expands globally. GHRM, or Green Human Resource Management, has emerged as a critical economic strategy for major corporations whose HR departments actively participate in the movement to go green in the office. This research focusses on GHRM practices namely training development, employee engagement, and rewards system and its relationship with employee’s behaviour towards the environmental sustainability. The results proves that there is a strong relationship between training development and employee engagement toward employee’s behaviour towards the environmental sustainability. Meanwhile, there is positively moderate association between rewards system and employee’s behaviour towards the environmental sustainability. In nutshell, there is a significant relationship between green human resources management practices with employee’s behaviour towards the environmental sustainability among the employees in manufacturing firms in Kulim, Kedah. The study implication allows the employers and administrators of manufacturing firms to design their business strategies and goals that lead to clean environmental sustainability
The relationship between safety technology and macroergonomics with safety climate in Malaysia construction industry
No full textPrevious research stated that there are research gaps exist between the general information of safety technology and macroergonomic approach in organization and its importance to occupational safety and health practise in the field. The main
objective of this research is to analyse the relationship between safety technology usage, macroergonomics approach towards safety climate outcomes. Instrument used for this research is structured questionnaire to measure the main variables which are
safety technology, macroergonomics and safety climate via 6-point of Likert’s Scale. There were 375 of workers from construction company involved as the respondents for this research. The data was analysed using descriptive and multiple regression method via IBM SPSS Version 26. The results showed the influence of safety
technology and macroergonomics approach towards the positive safety climate outcomes from the organization. The implications of these findings were discussed for both general theories and its safety approach
Examining employee retention among generation Y in Selangor oil and gas company
No full textIn the era of globalization, organizations are facing with rapid change which include in human resource management. Losing a talented employee to other organization become one of the organization’s catastrophe that will influence the sustainability of one organization to stay competitive in the market. Likewise, the workforce demographics are also evolved in parallel of competitive change to the globalization. In that case, organization should maneuver instantly to retaining employee to avoid losing talent similarly to reduce the turnover rate that give negative impact to organization’s image. This research is conducted to examine the relationship between employee value proposition, talent management and employee engagement towards employee retention in oil and gas industry in Selangor. A total of 254 samples were collected for data analysis purpose. The regression analysis results shows that employee value proposition and employee engagement have significant relationship with employee retention. While talent management do not have positive relationship on employee retention. Therefore, employee value proposition and employee engagement are important for employee in oil and gas company in Selangor to work longer in that organization. Talent management was found unsubstantial in influencing employee retention therewithal. The research conclude that employee value proposition and employee engagement have significant relationship to employee retention while talent management do not have significant relationship with employee retention