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Human resource outsourcing decision-making in Malaysia: The why and how
Get PDFHuman Resource (HR) outsourcing decision-making is important for a company to ensure its competitiveness in business. However, previous research has been lacking in investigating why HR outsourcing is done and how decisions are made. Therefore, this study examines the reasons for outsourcing and the processes of how HR outsourcing decisions are made. Gioia methodology was used to explore the phenomenon in this study through multiple data sources, including interviews and document analysis with a group of HR practitioners from 16 companies in Klang Valley. The purposive sampling method was used to collect the data. The triangulation of the data collection method provided a thick description of the data. The results revealed that two key factors evolved from the findings through the holistic view of why companies outsource HR activities, and these were: 1) economic and 2) efficiency. In addition, two HR decision-making processes emerged from the findings, namely 1) low complexity (for local and regional presence) and 2) high complexity (global presence). These findings contribute to the understanding that transactional costs economics and resource-based view theories are mutually exclusive and no conflict to each other. Apart from the above, these findings contribute to HR outsourcing practices to accomplish their best decision within a reasonable time frame to eliminate the vulnerability of the companies. It also helps outsourcing industry to position business proposals strategically to the potential clients. Overall, the model developed in this study, “decision-making in HR outsourcing”, is adaptable to other functional outsourcing
Factors related to risk-taking behaviour amongst Malaysian recreational scuba divers: The moderating effect of self-esteem
Get PDFThere are challenges to growing diving-related businesses and promoting Malaysia as a safe dive destination. Rising diving accidents may harm the local diving industry’s image, resulting in fewer divers arriving and losing the competitive advantage with other dive destinations in the South-East Asia region. As a result, this study examines the relationships between sensation seeking, risk perception, and buddy influence on diving risk-taking behaviour and its impact on self-esteem as a moderator amongst Malaysian divers. The Theory of Reasoned Action was used as a theoretical foundation, and a cross-sectional type of research with a quantitative method of study was applied. Divers are a homogeneous group of risk-takers, so an area with a cluster sampling method was used to collect data. The survey drew 121 responses from eight dive operators in Pulau Tioman, Malaysia. A hierarchical regression analysis via the Statistical Package for Social Sciences (SPSS) version 23 software was used to test the six hypotheses and the moderating effect of self-esteem. The results revealed that higher self-esteem could weaken the relationships between sensation seeking and buddy influence with diving risk-taking behaviour. In contrast, self-esteem fails to moderate the relationship between risk perception and diving risk-taking behaviour. Aside from theoretical contributions, the study recommends that dive operators should strengthen their standard operating procedures on safety guidelines and policies. Besides, diving-related organisations should continue promoting the benefits of the buddy system and risks of diving on social media, especially to young divers who have high risk-taking behaviour. On top of that, medical and diving facilities at popular dive destinations should also be improved. High safety and health standards will benefit the local diving industry and divers’ community, as well as Malaysia's position as the safest dive destination in the world
Stress among PDRM investigation officer / assistant investigation officer (commercial) in Peninsular Malaysia
No full textWork-related stress is a growing problem around the world that affects not only the health and well-being of employees, but also the productivity of organisations. Workrelated stress arises where work demands of various types and combinations exceed the person’s capacity and capability to cope. Therefore, this study is conducted with
the intention to capture factors that might influence work stress among the Royal Malaysian Police (RMP) investigation officer and assistant investigation officer. The study examines the direct relationship between organizational justice, job demand and work environment and work stress. A total of 329 questionnaire were distributed online through Google form to all investigation officer and assistant investigation officer in Peninsular Malaysia. Response rate was 100%. In this study, hypotheses for direct effect were tested using multiple regression analyses. Results showed that all ther variable tested (organizational justice, job demand and work environment) were
significantly positively related to work stress. The findings indicate that work stress among investigation officer and assistant investigation officer can be reduced by improving on organizational justice by giving fair treatment, reducing work load by fairly distributing the task and improving work environment
Hubungan antara pengetahuan, motivasi, latihan dan promosi dengan kesedaran keselamatan dan kesihatan pekerjaan di IKM
Get PDFIsu keselamatan dan kesihatan pekerjaan dalam sesebuah organisasi sangat penting dalam memastikan tempat kerja sentiasa berada dalam keadaan selamat dan kondusif. Oleh itu kajian ini dilakukan bertujuan untuk mengkaji hubungan Pengetahuan, Motivasi, Latihan dan Promosi dengan Kesedaran Keselamatan dan Kesihatan Pekerjaan di kalangan kakitangan Institut Kemahiran Mara. Kajian yang akan dijalankan melibatkan dua (2) institusi iaitu Institut Kemahiran Mara Alor Setar dan Institut Kemahiran Mara Sungai Petani. Seramai 112 orang telah menjawab soal selidik yang diberikan. Data dikumpul melalui 33 item soal selidik pada enam mata skala Likert dan enam item lagi adalah soalan demografi. Analisis menggunakan statistik deskriptif (min dan sisihan piawai) dan Statistik Korelasi (korelasi dan regresi berganda). Dapatan daripada hasil analisis Korelasi Pearson menunjukkan bahawa Pengetahuan, Motivasi dan Latihan mempunyai hubungan yang positif dengan Kesedaran Keselamatan. Berdasarkan hasil kajian hipotesis dalam regresi berganda, pembolehubah tak bersandar Motivasi mempunyai hubungan yang signifikan dengan pembolehubah bersandar Kesedaran Keselamatan. Manakala pembolehubah tak bersandar Pengetahuan, Latihan dan Promosi tidak mempunyai hubungan yang signifikan dengan pembolehubah bersandar Kesedaran Keselamatan. Cadangannya ialah pihak pengurusan harus lebih bertanggungjawab dan komited untuk mempromosikan Keselamatan dan Kesihatan Pekerjaan di tempat kerja dengan memberikan Pengetahuan, Latihan, Motivasi dan Promosi dalam skop keselamatan secara berterusan dalam meningkatkan kesedaran terhadap keselamatan dan kesihatan pekerjaan di kalangan kakitangan Institut Kemahiran Mara
Perkaitan antara motivasi kerja dengan prestasi kerja dalam kalangan pekerja yang bekerja dari rumah (bdr) semasa pandemik Covid 19
Get PDFKonsep bekerja dari rumah merupakan salah satu cabaran yang harus dihadapi oleh majikan dan para pekerja terutama dikala Pandemik Covid 19. Faktor motivasi pekerjaan serta pengukuran prestasi pekerja adalah penting dalam mendepani dan memahami keperluan semasa. Tujuan kajian ini adalah untuk mengkaji perkaitan antara motivasi kerja dengan prestasi kerja dalam kalangan pekerja yang bekerja dari rumah semasa Pandemik Covid 19 bagi membantu organisasi melakukan penambahbaikan garis panduan berkenaan konsep bekerja dari rumah (BDR) dan memberi pendedahan kepada pekerja untuk sentiasa meningkatkan kemahiran serta motivasi diri supaya kekal relavan dengan keperluan pasaran buruh. Seramai 150 orang pekerja yang telah terlibat dengan bekerja dari rumah di kawasan Lembah Klang telah dipilih sebagai responden kajian. Data dikumpulkan menerusi boring soal selidik yang dijana secara atas talian dan dianalisis dengan menggunakan perisian Statistical Package for Social Sciences (SPSS). Berdasarkan dapatan kajian, tahap motivasi pekerja berada pada tahap sederhana tinggi manakala tahap prestasi pekerja berada pada tahap yang tinggi berdasarkan penilaian kendiri. Pengujian hipotesis menunjukkan hanya satu ciri demografi iaitu sektor pekerjaan yang mempunyai perbezaan signifikan dengan prestasi kerja manakala terdapat perhubungan signifikan antara motivasi kerja dengan prestasi kerja. Dapatan kajian ini mempunyai implikasi praktikal terhadap penambahbaikan yang boleh diambil oleh pihak majikan dalam memastikan organisasi mempunyai sistem pengurusan yang baik
Factors related to the intention of expatriates in business process outsourcing to work in Malaysia
No full textThere are many factors that may influence individuals’ decision to work abroad. The purpose of this study is to investigate the factors that influence the intention of expatriates in business process outsourcing to work in Malaysia. In this research study, the researcher mainly focuses on the four factors which are high income, career prospects, quality of life, and family and friends’ influence. The primary data had been gathered by distributing questionnaires to the expatriates in BPO company with sample size of 382 respondents. Cronbach’s Alpha used to test the reliability of each variable. Pearson Correlation Coefficient and Multiple Linear Regression Analysis are used to examine the relationship between independent variables and dependent variable. The four independent variables showed a significant relationship towards expatriates’ intention to work in Malaysia. This research was concluded with the discussion of findings, implications of the study, limitations of the study and recommendation for future research
The effect of reward on performance and job satisfaction among employee
Get PDFThe purpose of this study is to study the level of job satisfaction and the level of work performance among employees. Furthermore, this study also identifies the relationship between these two variables. This study uses quantitative method using questionnaire. A total of 103 workers involved as sample in this study. Researchers have used descriptive analysis and inferential analysis in responding to research questions. The results showed that the level of job satisfaction was high. Furthermore, the results of descriptive analysis also examine the level of job performance of staffs that are at high level. Whereas, the result of Pearson correlation analysis to identify the relationship between job satisfaction and job performance and the result shows that there is a close correlation between these two variables with r value of 0.616. The implications of this study can be seen through employees where they can identify the level of job performances they have. By recognizing the level of performance, employees are able to further improve through appropriate action. In line with that, all parties need to mobilize to increase the level of performance they have to ensure the success of an organization
Employee performance from the perspectives of motivation, engagement, and adoption of virtual meeting
Get PDFThe main objective of this research was to examine the relationship between employee engagement, motivation and adoption of virtual meeting technology and employee performance during the COVID-19 pandemic. The questionnaire was designed to obtain feedback from participants who had used virtual meeting technology. A total of 300 respondents were interviewed, and 168 questionnaires were distributed to employees who had used virtual meeting technology. The data collected were analyzed using the Statistical Package for Social Sciences (SPSS) version 26. The findings showed that employee engagement was positively related to employee performance. On the other hand, the adoption of virtual meeting technology was positively associated with employee performance, however, motivation did not have a positive or direct effect on employee performance. Therefore, it is crucial for organizations to increase the adoption of virtual meeting technology and emphasize employee engagement in the survey of employee engagement in the COVID-19 pandemic to improve employee performance
Behavioral customer brand loyalty among young consumer. The influence of online communities, brand experience and trendiness on cosmetics product.
Get PDFIt is commonly stated that consumers develop brand loyalty based on their opinion of the brand itself. Consequently, there is accumulating evidence that adopting a brand perspective positively promotes brand loyalty among customers. To date, however, the purpose of this study is to examine the relationship between behavioural customer brand loyalty and online communities, brand experience, and trendiness. In addition, this study focused on the influence of three major variables on youthful cosmetic product consumers: online communities, brand experience, and trendiness. In order to study the link between the variables, a total of 384 questionnaires were distributed, each question was answered, and the data was analysed employing descriptive, Pearson correlation, and multiple regression techniques. According to the conclusions of this study, a large amount of influence on the behavioural customer brand loyalty can be attributed to online communities, brand experiences, and trendiness. Additionally, recommendations and consequences for future research and clinical practise were discussed
Examining the relationship between job stress, workload, work environment and employee performance: A study on SOCSO staff in Johor
Get PDFAchieving the organization’s goals depends extensively on the individual employee performance. In other words, a good employee performance is necessary for the organization, since the success of the organisation is dependent upon the employee’s creativity, innovation, and commitment. Therefore, it is quite necessary to understand as to what extent employees have been successful at their jobs towards achievement of their goal. This study is conducted with the intention to capture factors that might influence employee performance. The study examines the direct relationship between job stress, workload and work environment and employee performance. A total of 200 questionnaire were distributed to respondent through online. Response rate was 74%, where a total of 148 were received. In this study, hypotheses for direct effect were tested using multiple regression analyses. Results showed that only job stress was significantly positively related to employee performance. The findings indicate that employee performance can be improved by imposing certain amount of stress that are manageable by the employees. In this study, stress seems to help employee to gather and use resources to meet the job requirements, which indirectly helps to increase performance