Universitas Putera Batam (UPB): Open Journal Systems
Not a member yet
3910 research outputs found
Sort by
Urgensi Perlindungan Hukum Terhadap Pelaku Pengadaan Barang dan Jasa
Legal protection for those involved in procuring goods and services is important because it can ensure that the process of procuring goods and services runs in accordance with applicable law. Legal protection can also prevent state losses resulting from implementation results that do not comply with specifications. The purpose of writing this article is to determine the urgency or importance of legal protection for actors procuring goods and services. This type of research is normative research. Normative research is research carried out through library research. Protection and law enforcement are the main foundations for maintaining justice and order in a country. Legal protection can provide full protection to legal subjects who are victims of violations of their rights. Procurement of government goods and services is regulated in Presidential Regulation of the Republic of Indonesia Number 16 of 2018 concerning Procurement of Government Goods/Services. In the procurement of goods or services, problems often occur. Therefore, legal protection for actors procuring goods or services is absolutely necessar
PERKEMBANGAN HUKUM DI DUNIA DIGITAL : EVOLUSI HUKUM KEJAHATAN DUNIA MAYA
This research explores the evolution of cybercrime law in the face of developments in informationand communication technology (ICT) over the last few decades. The development of digitaltechnology has provided countless benefits, but has also given rise to increasingly complex threatsin the form of cyber attacks and cybercrime. The aim of this research is to investigate howcybercrime law has evolved in response to changes in ICT and how these developments haveinfluenced the effectiveness of cybercrime law enforcement. This research also analyzes the roleof cross-border cooperation in cybercrime law enforcement and how developments in internationallaw have influenced countries' ability to deal with global cybercrime threats. The research resultsshow that the evolution of cybercrime law includes the establishment of more specific cybercrimelaws and stronger protection of personal data. Cross-border cooperation plays an important role incybercrime law enforcement, including information exchange, joint prosecution, asset freezing, andextradition. Developments in international law, such as the Budapest Convention and the GeneralData Protection Regulation (GDPR), have provided the necessary legal basis for more effectivecross-border cooperation. However, challenges remain, including legal and jurisdictionaldifferences between countries that often hamper law enforcement efforts. Therefore, increasinginternational cooperation and efforts to overcome these obstacles is crucial in maintaining securityand privacy in the ever-evolving digital era. This is because that cyber weaknesses can bedisastrous global threat that threatens the business sector, national security, behavior, childprotection, and government systems.The research results show that today's society still abusesocial media to spread crime in cyberspace.Penelitian ini mengeksplorasi evolusi hukum cybercrime dalam menghadapi perkembangan teknologi informasi dan komunikasi (TIK) selama beberapa dekade terakhir. Perkembangan teknologi digital telah memberikan manfaat yang tak terhitung jumlahnya, namun juga memunculkan ancaman yang semakin kompleks dalam bentuk serangan siber dan cybercrime. Tujuan penelitian ini adalah untuk menyelidiki bagaimana hukum cybercrime telah berkembang dalam menanggapi perubahan TIK dan bagaimana perkembangan ini telah memengaruhi efektivitas penegakan hukum cybercrime. Penelitian ini juga menganalisis peran kerja sama lintas batas dalam penegakan hukum cybercrime dan bagaimana perkembangan dalam hukum internasional telah memengaruhi kemampuan negara-negara untuk menangani ancaman cybercrime yang bersifat global. Hasil penelitian menunjukkan bahwa evolusi hukum cybercrime mencakup pembentukan undang-undang cybercrime yang lebih spesifik dan perlindungan data pribadi yang lebih kuat. Kerja sama lintas batas memainkan peran penting dalam penegakan hukum cybercrime, termasuk pertukaran informasi, penuntutan bersama, pembekuan aset, dan ekstradisi. Perkembangan dalam hukum internasional, seperti Konvensi Budapest dan Regulasi Umum Perlindungan Data (GDPR), telah memberikan dasar hukum yang diperlukan untuk kerja sama lintas batas yang lebih efektif. Namun, tantangan tetap ada, termasuk perbedaan hukum dan yurisdiksi antarnegara yang seringkali menghambat upaya penegakan hukum. Oleh karena itu, peningkatan kerja sama internasional dan upaya untuk mengatasi hambatan ini menjadi sangat penting dalam menjaga keamanan dan privasi di era digital yang terus berkembang
Proses Interaksi Sosial Masyarakat Pedesaan Dalam Kajian Perspektif Sosiologi Hukum
Social interaction is the key to all social life because without social interaction, there can beno shared life. Social interaction is very important in people's lives because socialinteraction will occur when individuals with individuals and groups with human groups whotalk to each other, cooperate, and so on to achieve a common goal, hold competitions,disputes even social control, and so on. Therefore, it can be said that social interaction isthe basis of the social process, which refers to dynamic relationships. The requirements ofsocial interaction are, the absence of social contact and the absence of communication.Meanwhile, society in a broad sense is a group of people who are closely intertwinedbecause of certain systems, certain traditions, conventions and laws alike, and lead tocollective life. According to Soerjono Soekanto, the characteristics of society are living ingroups, giving birth to culture, changing, interaction, the absence of leaders, and havingsocial stratification. The community was also divided into several factions that were the firstto be family, then developed into a community of people, then increased into a politicalsociety, and led to the establishment of formal institutions of the State. In addition, the ruralcommunity is a society that generally still holds cultural values and also still holds thehereditary customs of the ancestors. A common characteristic of rural communities is thatvillagers always have special characteristics in community life including in the running ofsocial interaction. As for the characteristics, namely, working together in doing something,facilities that are still very limited and simple, have a kinship that is still very close, and soon. However, in certain situations and conditions, some characteristics of ruralcommunities undergo several changes including how to interact due to the development oftechnology and information that developed in the era of globalization and the era ofmodernization. Sociology wich means the science that studies society or the dynamics ofsociety or the legal social institutions governing society
STRATEGI KOMUNIKASI PEMASARAN DALAM MEMBANGUN BRAND AWARENESS PANTAI VIO-VIO DI KOTA BATAM
This research aims to analyze the marketing communication strategies employed by Vio-Vio Beach in building brand awareness and identifying supporting and hindering factors. The study utilizes a qualitative method, conducting interviews with respondents and focusing questions on relevant topics. Informants are selected using purposive snowball sampling until data saturation is achieved, and the research also references the Integrated Marketing Communication (IMC) theory developed by Kotler and Armstrong. Findings reveal that social media platforms such as Instagram, Facebook, and TikTok are effective in increasing brand exposure and engaging followers. Additionally, special events and online contests contribute positively to Vio-Vio Beach's image. However, challenges include intense competition, susceptible online reputation, unpredictable environmental conditions, and accessibility limitations. With focused and collaborative strategies, Vio-Vio Beach has successfully built a strong brand awareness and increased tourist visits, though ongoing efforts are required to overcome barriers and sustain competitiveness in the tourism industry.
Keywords: Vio-vio Beach, Brand Awareness, Marketing Communication Strategy
INTERAKSI ANTARBUDAYA MASYARAKAT SUKU MELAYU DAN SUKU BATAK DI KECAMATAN BATU AJI
Intercultural interaction between the Malay and Batak communities in Batuaji Sub-district runs harmoniously despite cultural differences. Challenges such as differences in language and customs still exist, but efforts to improve intercultural communication continue. The purpose of this study was to determine the intercultural interaction of the Malay tribe and the Batak tribe in Batuaji sub-district. The research method used a descriptive qualitative approach, focusing on the intercultural interactions of the two tribes. The results showed that in Batu Aji sub-district, there is a domination by the Batak community both in terms of population, habits, and culture compared to the Malay tribe. Batak people tend to actively participate in activities, like to gather with extended family, and have a very firm mindset and attitude. In contrast, from the perspective of the Batak people, they see that the Malays rarely contribute to neighborhood activities, speak with a fast tone and unclear intonation, making it difficult to understand. Despite these differences, individuals from these two tribes can still establish a good relationship in social life. It can be seen that the dominance of Batak culture affects the mixed family life between Batak and Malay tribes. The use of Batak language in conversation, especially when angry or upset, as well as the assertive attitude and result-focused way of thinking, creates a certain dynamic in the family.Interaksi antarbudaya antara masyarakat Melayu dan Batak di Kecamatan Batuaji berjalan dengan harmonis meskipun terdapat perbedaan budaya. Tantangan seperti perbedaan bahasa dan adat istiadat masih ada, namun upaya untuk meningkatkan komunikasi antarbudaya terus dilakukan. Tujuan dari penelitian ini adalah untuk mengetahui interaksi antarbudaya suku Melayu dan suku Batak di Kecamatan Batuaji. Metode penelitian menggunakan pendekatan kualitatif deskriptif, dengan fokus pada interaksi antarbudaya kedua suku tersebut. Hasil penelitian menunjukkan bahwa di Kecamatan Batu Aji, terdapat dominasi masyarakat suku Batak baik dari segi jumlah penduduk, kebiasaan, dan budaya dibandingkan dengan suku Melayu. Masyarakat Batak cenderung aktif berpartisipasi dalam kegiatan, senang berkumpul dengan keluarga besar, serta memiliki pola pikir dan sikap yang sangat tegas. Sebaliknya, dari sudut pandang orang Batak, mereka melihat bahwa orang Melayu jarang berkontribusi dalam kegiatan di lingkungan sekitar, berbicara dengan nada yang cepat dan intonasi yang tidak jelas, sehingga sulit dimengerti. Terlepas dari perbedaan tersebut, individu dari kedua suku ini tetap dapat menjalin hubungan yang baik dalam kehidupan bermasyarakat. Terlihat bahwa dominasi budaya Batak mempengaruhi kehidupan keluarga campuran antara suku Batak dan Melayu. Penggunaan bahasa Batak dalam percakapan, terutama saat marah atau kesal, serta sikap tegas dan cara berpikir yang berfokus pada hasil, menciptakan dinamika tertentu dalam keluarga
PERAN MANAJER YANG BERMANFAAT DALAM MENINGKATKAN KINERJA PERUSAHAAN
In the current era of digitalization and globalization, the role of managers is growing in managing the increasing information technology risks in modern banking. In addition, managers also play an important role in internal and external communication. This research was conducted with the aim of knowing the role of managers in improving company performance is multifaceted by adopting a qualitative descriptive method. Through a qualitative descriptive methodological approach based on literature review, content analysis, triangulation, and synthesis, the researcher was able to extract relevant information from the literature, organize the findings in a coherent framework, and provide meaningful interpretations for the academic community and business practitioners. The results of the research reveal that the role of managers in improving company performance is very significant. Managers act as leaders, planners, decision makers, facilitators, liaisons, mentors, and change agentsDi era digitalisasi dan globalisasi saat ini, peran manajer semakin besar dalam mengelola risiko teknologi informasi yang semakin meningkat di perbankan modern. Selain itu, manajer juga berperan penting dalam komunikasi internal dan eksternal. Penelitian ini dilakukan dengan tujuan untuk mengetahui peran manajer dalam meningkatkan kinerja perusahaan secara multifaset dengan mengadopsi metode deskriptif kualitatif. Melalui pendekatan metodologis deskriptif kualitatif yang didasarkan pada tinjauan literatur, analisis isi, triangulasi, dan sintesis, peneliti dapat mengekstraksi informasi yang relevan dari literatur, mengorganisasikan temuan dalam kerangka kerja yang koheren, dan memberikan interpretasi yang bermakna bagi komunitas akademis dan praktisi bisnis. Hasil penelitian mengungkapkan bahwa peran manajer dalam meningkatkan kinerja perusahaan sangat signifikan. Manajer berperan sebagai pemimpin, perencana, pengambil keputusan, fasilitator, penghubung, pembimbing, dan agen perubaha
Pengaruh Kualitas Layanan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Pada JNT Expres Cabang Batam
This research aims to investigate the influence of service quality and customer satisfaction on customerloyalty at JNT Express Batam branch. The population to be studied are customers who have used the JNTExpress goods delivery service at the Tanjung Piayu branch in August 2023, totaling 60,203 customers. Thesampling technique can be used using the Slovin formula which has produced 397 respondents. The dataanalysis process uses a multiple linear regression approach, which includes testing data quality tests,classical assumption tests, influence tests and hypothesis tests. The results of multiple linear regressionanalysis show that service quality has an influence of 28.4% on customer loyalty. Customer satisfaction hasan influence of 35.0% on customer loyalty. Findings from the coefficient of determination (R2) show thatoverall, service quality and customer satisfaction can explain 65.1% of the variation in customer loyalty. Inaddition, the t test and F test show that both service quality and customer satisfaction have a positive andsignificant influence partially or simultaneously on customer loyalty at JNT Express Batam branchPenelitian ini bertujuan untuk menginvestigasi pengaruh kualitas layanan dan kepuasan pelanggan terhadap loyalitas pelanggan pada JNT Expres cabang Batam. Populasi yang akan dikaji adalah pelanggan yang telah menggunakan jasa layanan pengiriman barang JNT Expres cabang Tanjung Piayu pada tahun Agustus 2023 dengan berjumlah 60.203 pelanggan. Teknik penentuan sampel dapat dilalui dengan rumus Slovin yang telah menghasilkan 397 responden. Proses analisis data menggunakan pendekatan regresi linier berganda, yang meliputi pengujian terhadap uji kualitas data, uji asumsi klasik, uji pengaruh dan uji hipotesis. Hasil analisis regresi linier berganda menunjukkan bahwa kualitas layanan memiliki pengaruh sebesar 28,4% terhadap loyalitas pelanggan. Kepuasan pelanggan memiliki pengaruh sebesar 35,0% loyalitas pelanggan.. Temuan dari koefisien determinasi (R2) menunjukkan bahwa secara keseluruhan, kualitas layanan dan kepuasan pelanggan dapat menjelaskan 65,1% variasi dalam loyalitas pelanggan. Selain itu, uji t dan uji F menunjukkan bahwa baik kualitas layanan dan kepuasan pelanggan memiliki pengaruh positif dan signifikan secara parsial maupun secara simultan terhadap loyalitas pelanggan pada JNT Expres cabang Bata
EFEKTIVITAS UU NO 18 TAHUN 1998 TERHADAP JASA-JASA PERBANKAN
According to Law no. 10 of 1998, banks are business entities that collect funds from the public in the form of savings (funding), distribute them to the public in the form of credit (lending) and provide other services in order to improve the standard of living of many people. The regulation of banking governance in Indonesia is in accordance with the spirit of the meaning of MPRS Decree Number MPRS/1966 basically aims to be able to mobilize and develop potential economic power to be deployed to increase people''s prosperity.This type of research is normative legal research, namely legal research carried out by examining library materials or secondary data, also called doctrinal research, where law is often conceptualized as what is written in statutory regulations (law in books) or conceptualized as rules or Norms are standards for human behavior that are considered appropriate. Bank services are banking activities carried out by a bank to facilitate the activities of collecting funds and distributing funds. The more complete the bank services provided, the better it will be, thereby attracting customers. This is because customers feel comfortable carrying out financial activities from just one bank.According to Law no. 10 of 1998, banks are business entities that collect funds from the public in the form of savings (funding), distribute them to the public in the form of credit (lending) and provide other services in order to improve the standard of living of many people. The regulation of banking governance in Indonesia is in accordance with the spirit of the meaning of MPRS Decree Number MPRS/1966 basically aims to be able to mobilize and develop potential economic power to be deployed to increase people''s prosperity.This type of research is normative legal research, namely legal research carried out by examining library materials or secondary data, also called doctrinal research, where law is often conceptualized as what is written in statutory regulations (law in books) or conceptualized as rules or Norms are standards for human behavior that are considered appropriate. Bank services are banking activities carried out by a bank to facilitate the activities of collecting funds and distributing funds. The more complete the bank services provided, the better it will be, thereby attracting customers. This is because customers feel comfortable carrying out financial activities from just one bank.
Keywords: Banking, Banking Services
 
ANALISIS FUNGSI PELAKSANAAN PENGAWASAN LALU LINTAS BARANG IMPOR OLEH DIREKTORAT JENDAR BEA CUKAI KOTA BATAM
The research done by the Directorate General of Customs and Excise (DJBC) in Batam City focuses on the role, techniques, and challenges encountered in supervising imported commodities. The role of DJBC in Batam City is crucial since it oversees the importation of commodities, ensures adherence to customs procedures, and combats smuggling. The DJBC employs legal restrictions, such as the Customs Law, to oversee the transportation of imported products. Despite the use of monitoring techniques such as physical inspection and cross-border supervision by DJBC, there are still impediments that impede their effectiveness. Obstacles that arise include insufficient resources, limited public knowledge of import rules, and inadequate information concerning smuggling operations. The city of Batam's advantageous geographical position in close proximity to neighboring nations, including Singapore and Malaysia, further complicates the task of monitoring imported commodities. Enhancing public legal knowledge and ensuring sufficient resources can enhance DJBC's ability to effectively fulfill its supervisory responsibilities in safeguarding the interests of the state and society.Dalam konteks penelitian yang dilakukan terkait pengawasan barang impor di Kota Batam oleh Direktorat Jenderal Bea dan Cukai (DJBC), fokus utamanya adalah pada peran, metode, serta hambatan yang dihadapi dalam menjalankan fungsi pengawasan tersebut. Peran DJBC di Kota Batam penting dalam memantau impor barang, memastikan kepatuhan terhadap peraturan kepabeanan, dan mencegah penyelundupan. DJBC menggunakan aturan perundang-undangan, seperti Undang-undang Kepabeanan, untuk melakukan pengawasan terhadap pergerakan barang impor. Namun, meskipun DJBC memiliki metode pengawasan seperti pemeriksaan fisik dan pengawasan lintas batas, masih terdapat hambatan yang menghambat kinerja mereka. Beberapa hambatan meliputi kurangnya sumber daya, kurangnya kesadaran hukum masyarakat mengenai peraturan impor, serta kurangnya informasi tentang kegiatan penyelundupan. Kota Batam yang terletak strategis dan dekat dengan negara tetangga, seperti Singapura dan Malaysia, juga menambah kompleksitas pengawasan barang impor. Peningkatan kesadaran hukum masyarakat dan sumber daya yang memadai dapat membantu DJBC dalam menjalankan tugas pengawasan dengan lebih efektif untuk melindungi kepentingan negara dan masyarakat
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPATUHAN WAJIB PAJAK ORANG PRIBADI DI KPP PRATAMA BATAM SELATAN
Taxes provide vital services in a nation, particularly for the sustainability of the government system. Taxes are utilized as a source of money to fund agriculture, trade, industry, health care, education, and other services. The tax business is essential to meeting a country's development needs. The bigger the country's tax revenue, the greater its income.To boost people's prosperity and well-being, more compliance with tax responsibilities is required. Individuals in the KPP Pratama Batam Selatan, however, continue to be noncompliant with their tax duties. There are a variety of elements that influence tax compliance. The study's goal is to look at the influence of tax knowledge, punishments, and rates on tax compliance. Questionnaires are distributed to taxpayers as part of the data gathering process. The purposive sampling approach and the Slovin formula were employed to obtain the sample, which yielded 398 responses. The study found that tax knowledge and tax punishments have a considerable impact on tax compliance, whereas tax rates have an influence but are minor. Taxation knowledge, tax sanctions, and tax rates all have a substantial impact on tax liability.Pajak memberikan pelayanan yang vital dalam suatu bangsa, khususnya bagi keberlangsungan sistem pemerintahan. Pajak digunakan sebagai sumber uang untuk mendanai pertanian, perdagangan, industri, layanan kesehatan, pendidikan, dan layanan lainnya. Bisnis pajak sangat penting untuk memenuhi kebutuhan pembangunan suatu negara. Semakin besar penerimaan pajak suatu negara, maka semakin besar pendapatannya. Untuk meningkatkan kesejahteraan dan kesejahteraan masyarakat, diperlukan kepatuhan yang lebih besar terhadap tanggung jawab perpajakan. Namun masyarakat di KPP Pratama Batam Selatan masih belum patuh dalam menjalankan kewajiban perpajakannya. Ada berbagai elemen yang mempengaruhi kepatuhan pajak. Tujuan penelitian ini adalah untuk melihat pengaruh pengetahuan perpajakan, sanksi, dan tarif terhadap kepatuhan pajak. Kuesioner dibagikan kepada wajib pajak sebagai bagian dari proses pengumpulan data. Pendekatan purposive sampling dan rumus Slovin digunakan untuk memperoleh sampel yang menghasilkan 398 tanggapan. Hasil penelitian menemukan bahwa pengetahuan perpajakan dan sanksi perpajakan mempunyai pengaruh yang cukup besar terhadap kepatuhan wajib pajak, sedangkan tarif pajak mempunyai pengaruh namun kecil. Pengetahuan perpajakan, sanksi perpajakan, dan tarif pajak semuanya mempunyai dampak besar terhadap kewajiban perpajakan