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Measuring the performance of property management companies in highriseflats
Purpose: The complex nature of multi-ownership, multi-storey buildings requires the services of property management companies (PMCs). Naturally, homeowners favor PMCs with good performance. Yet, their performances vary. The purpose of this paper is to measure the performance of PMCs in managing high-rise flats using the logic model as the contextual framework with its indicators adapted from the building quality index (BQI) scheme.
Design/Methodology/Approach: For this pilot study, the research was based on visual inspection and interviews with building management staff for the information concerning the output and outcome indicators. The authors also tested the relationship between outcomes and outputs and other factors that affect the performance of PMCs.
Findings: Based on our pilot study of 41 high-rise residential buildings, the performance outcomes of the PMCs varied considerably. The same PMC was likely to yield different performance outcomes due to unique building characteristics. The outputs, building ages and rehabilitation statuses of the buildings were the contributing factors to the PMCs’ performance outcomes.
Practical Implications: The performance outcomes of the logic model can help homeowners and PMCs understand current PMC performance, which can help trigger the development of a strategy to enhance the health and safety of residential buildings in the future.
Originality/Value: Unlike traditional performance measurements that use financial figures or balanced scorecards to measure organizational performance, the authors used the logic model performance measurement system because the performance outcomes of the PMCs were explicitly reflected in the physical building conditions. This framework was relatively straightforward and could be applied to cities dominated by multi-ownership, multi-storey apartments
Just breathing
Once in a while we might think something strange like how long does it take to inhale all the air in my bedroom? or what would it feel like if I travelled with my eyes shut? As Daisy Zhong discovered, artists Pak Sheung Chuen takes these eccentric ideas seriously and has drawn upon them to build an impressive reputation in the art world
The dragon stirs
Mao JiHong is leading the charge of new Chinese designers with his emphasis on handmade craftsmanship and Asian inspired creativity. He spoke to Diasy Zhong about the rebirth of luxury manufactuing in China and the consequences for European fashion brands who have relied on easy profits in the east for too long
Can buying fakes make uou a bad person? the (re)signification of consumer moral identity through engaging in counterfeiting in Hong Kong
i-Doctor: integration of traditional toys and multimedia technology = i-Doctor: 傳統玩具融入多媒體科技
i-Doctor is a medical toy set designed for children under 10 years old. NANA, the sick doll, is embedded with Near-field Communication (NFC) chips. With this toy set, children can become little doctors and learn different body parts while conducting diagnosis for NANA. The little doctors can also apply “X-ray” on NANA to check for any bone fractures using the handset and prescribe appropriate medication to facilitate NANA’s speedy recovery. The children can even perform surgery using the touch screen of the handset
JOY: reconnecting humans with greenery = 連繫: 人與綠茵
Under the JOY project, an innovative design on public seating and planters are developed. People can experience the environment through the five senses: we can “see” colourful plants, “feel” the texture of the plants, “smell” the flowers and grass, “taste” the fresh herbs and even “hear” the leaves dancing and birds singing, bringing multi-sensory experience. JOY allows communities to create their own unique greenery in where they live. Everyone in the community is responsible for the management of JOY, including plant watering and fertilising, decorating modules with patterns and colours that represent their communities or even sharing the design online. Eventually, JOY aims to re-establish the links between humans and the greenery, as well as in fostering social bonding among people
用文字建構自己的世界: 專訪鄒文律
鄒文律是香港詩人及作家。鍾愛閱讀與寫作,以所作的對別人有所造益為理念。他曾獲多項本地文學創作獎,現為香港青年文學獎評審委員。除嚴肅文學創作外,亦寫青年小說,更因任教大專院校現代文學課,為他的文學創作激起更多啟發。對這位既傾情於寫作又傾心於教學的作家,本版特約記者邀請他做了一次訪問