974 research outputs found
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Analyzing differences in customer satisfaction on the video streaming platform Netflix
No full textPurpose: With the rise of online video streaming platforms and the preventive measures taken during the COVID-19 pandemic, staying at home has become the preferred choice for people. As a result, online video streaming platforms, one of the components of the home economy, have experienced rapid growth. Netflix is a subscription-based service that offers movies and TV shows, delivering media content to subscribers through internet streaming.
Research methodology: This study utilizes the Importance-Satisfaction Model (I-S Model) as a research tool to explore customer satisfaction levels. Through literature review and expert confirmation, 16 key quality factors were identified for conducting importance and satisfaction surveys among Netflix customers. Additionally, demographic variables such as gender, marital status, education level, occupation, and age were analyzed for differences in the Importance-Satisfaction Model.
Results: The study reveals that out of the overall Importance-Satisfaction Model, 2 factors fall in the "Improveme+nt area", 9 factors fall in the "Excellent area ", 4 factors fall in the "Careless area ", and 1 factor falls in the "Surplus area ".
Limitations: The respondents were not randomly selected from all OTT video platform users, and furthermore, due to limitations in the distribution channels of the questionnaire, the age range of the respondents in this study was concentrated in high school, college, and young working groups.
Contribution: These findings indicate that consumers are generally satisfied with the service quality provided by Netflix
Relationship between intangible assets, called-out directors’ operational dichotomy and corporate financial performance
No full textPurpose: This study examines the relationship between intangible assets (INTAN), Executive Directors (EDs), Non-Executive Directors (NEDs) and corporate financial performance.
Research methodology: This study utilizes multivariate regression models to analyze datasets of 670 firm-year observations, from 2012-2020.
Results: Our main OLS and FE multivariate regression results in Model 2 suggest that INTAN, CHAIR, CEOs, CFOs and strong BDIND significantly increase corporate financial performance. In Model 1 of our main tables (Tables 5 and 6), INTAN and CHAIR do not appear to be significant, although their observed signs suggest that they increase corporate financial performance. Except for YEAR, the rest control variables significantly affect corporate financial performance. Taken together, these results provide conclusive evidence that INTAN, CHAIR, CEOs, CFOs and BDIND have positive and significant effects on corporate financial performance. We, therefore, recommend that Nigerian companies should strengthen their corporate governance mechanisms to boost financial performance.
Limitation: The study is limited by incomplete data on all variables, especially relating to running Fixed Effects models, where the data is unbalanced.
Contribution: The study extends the literature on call-out Board members’ operational dichotomy.
Novelty: This is the first from a developing economy to make a testable hypothesis on the relationship between intangible assets and corporate financial performance
Accounting undergraduates’ perspectives on integrating forensic accounting into the curriculum in Sri Lanka
No full textPurpose: This study examines the current level of forensic accounting education in Sri Lanka and its level of sufficiency from the viewpoint of accounting undergraduates studying in Sri Lankan government universities.
Research methodology: Data were collected through a self-administered questionnaire targeting third and fourth-year accounting undergraduates of Sri Lankan government universities. To achieve the research objectives, descriptive statistics were used as analytical tools.
Results: The study revealed that existing auditing course modules and stand-alone forensic accounting course units do not adequately cover forensic accounting topics in response to the rising demand for forensic accountants' services in Sri Lanka. Sri Lankan government universities are required to restructure the integration of forensic accounting education with greater coverage. Moreover, as per accounting undergraduates, the precise method of covering forensic accounting within accounting education would be to introduce a separate degree program that covers all forensic accounting discussions.
Limitations: The main limitation of this study is that it focuses only on the perspectives of government university undergraduates. Perceptions of accounting undergraduates in private universities and professional qualification institutions that offer accounting degree programs were not considered.
Contribution: This study provides insights for university administrators on how to integrate forensic accounting into the accounting curriculum. Moreover, the suggested modifications will provide undergraduates with the skills required to practice forensic accounting after graduation
Juridical analysis of a sale and purchase binding agreement on land
No full textPurpose: The purpose of this research is to find out the legal arrangement of the agreement of binding sale and purchase of land, to find out the legal consequences of the implementation of the issuance of the agreement of binding sale and purchase of land by Notary in Batam City.
Research Methodology: The research method of this thesis is normative juridical (legal reasearch) through literature study with empirical juridical (sociological juridical) approach through field study which aims to obtain legal knowledge empirically.
Results: The results show that the legal regulation of the Sale and Purchase Agreement on land in Indonesia underlines the importance of the role and function of notaries, as well as the position of Sale and Purchase Binding Agreement as an important legal instrument in land sale and purchase transactions.
Implementation: The Sale and Purchase Binding Agreement has the legal power to bind both parties and serves as the basis for the implementation of the transaction, proof of the transaction, a means of dispute resolution, and a legal protection tool for both parties. The legal consequences of the issuance of a Sale and Purchase Agreement on land by a Notary in Batam City are very important in determining the sustainability of property transactions in the area. With a thorough verification and validation process, as well as checking documents and providing objective and accurate legal advice by a notary, the sustainability and validity of the transaction can be better guaranteed, and the rights and obligations of each party can be better protected
Using copper-coated round rod electrodes at various depths in freshwater marshes
No full textPurpose: High-voltage electrical equipment requires a grounding installation in order to protect lives in freshwater swamps with a hydrogen potential of 6.75. To build a grounding structure, it is required to know the resistance value and grounding materials, namely copper-coated rod electrodes at different depths.
Research methodology: The research was conducted in a freshwater swamp close to the shampooing substation using field observations and direct measurement of soil resistance values, followed by a literature review and comparisons using COMSOL simulation and FEM Analysis.
Results: The results of direct research and simulations indicate that in order to accomplish a grounding resistance value < 5 ohms according to the PUIL 2011 standard for a single rod system made of copper, it is necessary to optimize the depth of the grounding electrode within a range of 10 meters, which differs from the simulation results of ground resistance measurement and the Comsol application. The percentage error is 1.05%.
Limitations: This research analyzes the results of measurements and grounding analysis using Comsol Multiphysics at a depth of 1 meter for a particular type of copper-coated round rod electrode at depths of 1, 1.5, and 2 meters.
Contributions: The results of the study offer information on the usefulness of grounding resistance in freshwater wetlands with a pH greater than 6, where several rod electrode types are utilized to compare future research
ChatGPT as an academic support tool on the academic performance among students: The mediating role of learning motivation
No full textPurpose: This study aimed to investigate the mediating role of learning motivation in the association between ChatGPT, which was employed as an academic support tool, and students' academic performance.
Methodology/approach: This study employed a mixed-method triangulation research design to investigate the correlation between the use of ChatGPT for academic support, learning motivation, and student performance. The study utilized a mediation analysis employing K.. Preacher and Hayes ’s(2008) Approach. The study comprised a sample of 178 learners enrolled in a secondary educational institution in Lal-lo, Cagayan, the Philippines, and was selected using purposive sampling.
Results: The research findings demonstrated that the influence of ChatGPT as an educational aid on students' academic performance is fully mediated by their learning motivation. The utilization of the ChatGPT has been observed to have a positive impact on academic performance by enhancing learning motivation. Effective and ethical employment of ChatGPT plays a significant role in promoting educational progress and enhancing academic achievement among students, thereby fostering their motivation to acquire knowledge.
Limitations: This study did not incorporate additional variables that may impact the association between ChatGPT as an academic support tool, learning motivation, and students’ academic performance.
Contribution: Understanding the mediating role of learning motivation can offer valuable insights for educational professionals and policymakers to develop effective interventions that utilize AI-based tools to strengthen students' motivation and, as a result, improve their academic performance
Analysis of factors affecting the quality of Bintan District government financial reports
No full textPurpose: This study aims to analyze and provide empirical evidence regarding the influence of Fixed Asset Administration, Human Resource Competency, and Regional Government Accounting Systems on the Quality of Government Financial Reports with the Government's internal control system as a moderator.
Research methodology: This study used primary data using a quantitative approach. The primary data collection method was a questionnaire that was measured using a Likert scale.
Results: The test results show that Fixed Asset Administration has a significant effect on the Quality of Regional Government Financial Reports with a P-Value of 0.000 < 0.05.
Limitations: This study analyzes the limitations of the format used by the Bintan District Government for financial reports and how it impacts their quality.
Contributions: This study investigates the factors affecting the quality of financial reports produced by the Bintan district government. By analyzing these factors, this study aims to provide valuable insights that can guide efforts to improve the quality of financial reporting in the district.
Practical Implications: The findings of this study can be used by policymakers and practitioners to develop strategies to enhance financial reporting quality in Bintan District. This study can also serve as a guide for other local governments seeking to improve their financial reporting practices and standards.
Novelty: This study is unique in its focus on the Bintan district government and its efforts to identify factors that influence financial reporting quality
Prevention of personal data privacy leakage in e-government, as the government’s responsibility
No full textPurpose: Data protection of Personal rights needs to be a priority in upholding human rights and the need for strong institutions to protect them. Personal data protection in Indonesia needs to renew the authority of institutions or by creating new institutions.
Research Methodology: the research was carried out using descriptive and normative qualitative research methods with library sources.
Results: the results which laws and state institutions overseeing the protection of privacy data in Indonesia need to be improved through the renewal of the legal basis and the renewal of the authority of certain institutions or can also refer to the formation of new institutions related to the security of public personal data to prevent bureaucratic pathologies related to personal data and prevent cyber-crime regarding personal data.
Limitations: E-Government and the laws of Personal data privacy
Contribution: This study discusses the legal basis for the importance of personal data protection and the importance of reforming central and regional institutions that are authorized to carry out personal data protection for the Indonesian people
E-leadership and adaptation to technological development of telecommunication businesses in Ghana
No full textPurpose: The study examined the role of e-leadership in adapting to technological development.
Research methodology: A mixed methods triangulation approach was used for the study. Quantitative data was collected from 297 customers and 146 employees of telecommunication companies in Ghana using a questionnaire. For qualitative data, 12 respondents were interviewed. Quantitative data were analyzed with descriptive statistics for IBM SPSS Statistics 24. Qualitative data were analyzed using content analysis.
Results: It was found that e-leadership discourages face-to-face interactions. Leaders tend to employ the use of social media when communicating with team members during rapid technological development. Virtual teams are employed while completing projects. Managers show empathy, provide effective supervision and are always available online to assist virtual team members who happen to encounter challenges, in a timely manner.
Limitations: This study was limited to employees and customers of telecommunication companies in Ghana.
Contribution: This research has exposed that E-leadership positively affects the productivity of virtual team members, who tend to face challenges during technological advancement. This implies that with e-leadership, the level of difficulty faced while adapting to rapid technological development is significantly reduced.
Novelty: There is a need for managers to be consistent with the application of the e-leadership concept no matter how sophisticated technology gets. It is therefore recommended that managers continue with the use of e-leadership while providing guidance for challenged virtual team members
A comprehensive review of international students' perceptions of the learning environment in relation to academic achievement
No full textPurpose: The primary purpose of the research is to pursue the international student's perception of the learning environment related to academic achievement in international universities to establish the elements of an educational culture that contribute to the academic achievement of international students.
Research methodology: Numerous studies have been conducted over the last few decades to determine how students perceive their learning environment as reflected by their average level of academic achievement. The impact of international students from the Asian & African continent and their social, cultural, and educational experiences on their academic achievement was evaluated by reviewing global and local materials conducted at one Chinese university in Zhejiang province. This study commenced with a search of computerized educational, sociology, and psychology databases using the exploratory phase method. The materials for the review are divided into two sections: a synopsis of academic, social, and cultural consequences & a description and criticism of strategies for promoting international competitiveness and fostering intercultural understanding.
Results: International students' perception of the learning environment has a significant impact on academic achievement at international foreign universities, and the findings of this study stimulate the researcher to emerge with new strategies that can heighten the performance of international students