974 research outputs found
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Study on the utilization of village funds to support food security in Glagah Lamongan District, East Java
No full textPurpose: This study is related to the use of village funds for fiscal year 2022 to support food security at the village level and form of activities.
Research methodology: The research was conducted in four villages in Glagah Lamongan District. Survey and questionnaire methods were used, and data were analyzed quantitatively and depicted in the form of tables and diagrams.
Results: All villages budget for activities related to food security because of the 20% rule of the village government. The activities carried out by the village government related to food security are physical and non-physical.
Limitations: This study was conducted in four villages in the Glagah sub-district, and the form of activity was carried out in 2022.
Contribution: This study contributes data on the forms of activities in the village that are related or associated with village-level food security efforts. The Ministry of Village Affairs, as a policy maker for the use of village funds, can emphasize the purpose of village-level food security, because each village has different capabilities. The district level Village Community Empowerment Office (DPMD) is an extension of the Ministry of Villages of the Republic of Indonesia and the Fisheries Office of Lamongan Regency regarding the potential of fisheries in the Glagah Lamongan area.
Novelty: There is a maximum and minimum limit of what percentage of 20% of the village fund budget is in the form of empowerment; before empowerment activities, the village government is required to create an activity roadmap that includes the form of activities and the amount of costs, what is the next year's budget plan, and what output, so that empowerment activities do not change each year and there is no follow-up
Determining optimal alternative strategies for solar panel machine productions at PT Len Industry (PERSERO)
No full textPurpose: This study aimed to identify the root causes of low annual production capacity and propose optimal alternative strategies to enhance efficiency and output.
Method: Employing a comprehensive approach, this research integrates five porter analyses, stakeholder analyses, and advanced decision-making frameworks, such as the Analytical Hierarchy Process (AHP).The study was structured across several phases, beginning with initial assessment and implementation planning. The subsequent phases include the procurement and installation of new equipment, integration and testing of advanced technologies, and full-scale operation and continuous improvement initiatives. Each phase addresses critical aspects such as technological modernization, regulatory compliance, market competitiveness, and customer satisfaction
The effect of personal selling and relationship marketing on customer loyalty and customer satisfaction as an intervening variable in PT. Welty Indah Perkasa Palembang Branch
No full textPurpose: This study aims to examine the effect of personal selling and relationship marketing on customer satisfaction and customer loyalty in the PT Welty Indah Perkasa Palembang branch.
Methodology: The population in this study was all customers of PT Welty Indah Perkasa Palembang branch who had made purchase transactions during one period in 2023, totaling 302 customers. The sample in this study was customers who routinely made purchase transactions every month during the one-year period, namely, from January 1, 2023, to December 31, 2023. The analysis technique used in this study was multivariate analysis using a structural equation modeling (SEM) program.
Results: The results of the analysis show that personal selling and relationship marketing affect customer satisfaction, personal selling and relationship marketing affect customer loyalty, and customer satisfaction can strengthen the influence of personal selling and relationship marketing on customer loyalty. The strongest influence is shown by the personal selling variable on customer satisfaction, whereas the least influential variable is the influence of relationship marketing on customer loyalty
Technical and fundamental analysis of insurance stock prices on the Indonesian Stock Exchange (2018–2022)
No full textPurpose: This study was conducted to determine the influence of fundamental (ROA, TATO, DER, NPM, and EPS) and technical (past share price, share volume, and past share volume) variables on share prices. in insurance companies listed on the IDX.
Method: This study uses secondary data in the form of panel data, namely a combination of time series data for quarterly periods for five years, namely 2018-2022 and cross-sectional data from 11 insurance companies on the Indonesia Stock Exchange. The relationship between the research variables was tested using a panel data regression analysis.
Results: The t-test results from the fixed effects model show that TATO and DER have a positive and significant influence on stock prices. ROA, NPM, and EPS do not significantly influence share prices. Past share prices and share volume have a significant positive influence on stock prices, whereas past share volume has a significant negative influence on share prices. The F-test results from the fixed effects model show that there is a significant influence of the independent variables, namely fundamental and technical variables, on stock prices.
Limitations: This study only analyzes insurance companies (other than reinsurance) listed on the IDX from to 2018-2022, issue quarterly financial reports continuously from to 2018-2022, and have never been delisted during that period.
Contribution: The contribution of this research is that it considers investors in making investment decisions, especially in selecting insurance company shares
The effect of workload, leadership and work life balance, on burnout through emotional factors in secretariat employee’s regional secretariat of the Riau Islands Province
No full textPurpose: The role of employees is very large in achieving organizational success; employees are not merely objects in achieving goals but also become subjects or actors. They can be planners, implementers, and controllers, who always play an active role in realizing organizational goals and have thoughts, feelings, and desires that can influence their attitudes towards work. The purpose of this study was to determine and analyze the indirect effect of leadership on burnout among Riau Islands Province Regional Secretariat Employees. To determine and analyze the indirect effect of Workload on burnout of Riau Islands Province Regional Secretariat Employees. To determine and analyze the direct effect of emotional factors on burnout of Riau Islands Province Regional Secretariat Employees.
Research Methodology: The research method is quantitative, the number of samples in this study was 160 people, using Structural Equation Modeling abbreviated as SEM.
Results: Based on the results of the study, it was concluded that when the workload increases with the intervening of emotional factors, it has an influence but is not significant on the emotional factors of Riau Islands Province Regional Secretariat employees. Leadership through emotional factors has an insignificant effect on burnout through the results of the path coefficient.
Limitation: Based on the results of the study, it is concluded that when leadership increases with the intervening of emotional factors, it has an influence but is not significant on the emotional factors of employees of the Riau Islands Provincial Secretariat.
Contributions: Work–life balance through emotional factors has a significant influence on burnout, based on the results of the path coefficient. Based on the results of the study, it is concluded that when work life balance increases with the intervening of emotional factors, it has a significant influence on the emotional factors of employees of the Riau Islands Provincial Secretariat
Analysis of customer satisfaction of regional drinking water company Tirta Mulia Karimun the Riau Islands
No full textPurpose: The purpose of this study was to determine and analyze the indirect effect of leadership on burnout among Riau Islands Province Regional Secretariat Employees. To determine and analyze the indirect effect of Workload on burnout of Riau Islands Province Regional Secretariat Employees. To determine and analyze the direct effect of emotional factors on burnout of Riau Islands Province Regional Secretariat Employees. As a regional company that provides basic clean water services for the Karimun Regency community, PDAM Tirta Mulia Karimun should provide customer satisfaction. However, many customers still complain about water quality and limited volume. This study aims to determine the effects of quality, volume, tariffs, and services on customer satisfaction.
Research Methodology: This study used a quantitative method. The sample consisted of 200 respondents who were analyzed using the SMARTPLS program. After validity and reliability tests were conducted, a hypothesis test was conducted.
Results: The results showed that quality, volume, and service had a significant direct effect on customer satisfaction. Tariff had an insignificant direct effect on satisfaction. Product quality has a significant direct effect on PDAM services. Volume had a significant direct effect on service. Tariffs have a significant direct effect on PDAM services. Product quality had a significant effect on customer satisfaction through PDAM Tirta Mulia Karimun services, with a P value of 0.001 <0.05. Volume has a significant effect on customer satisfaction through services, with a P value of 0.001 <0.05. Tariffs have a significant influence on customer satisfaction through PDAM Tirta Mulia Karimun services, with a P value of 0.008 <0.05. Customer satisfaction is influenced by product quality, volume, and tariffs by 70.4%. This study concludes that the variables studied, namely, quality, volume, tariff, and service, have a significant influence on customer satisfaction. The dominant improvements that must be made are related to quality and volume
Customer satisfaction performance evaluation at PT PLN (Persero) West Java using the Malcolm Baldrige criteria for performance excellence
No full textPurpose: The purpose of this research is to assess and determine whether a system implemented for customers is in accordance with needs. This requires a comprehensive and integrated performance evaluation related to Customer Focus using malcolm balance criteria for performance excellence (MBCfPE).
Method: This research was conducted in PLN West Java using qualitative and quantitative methods. Data and information related to conditions in the company were obtained through interviews, document reviews, and employee surveys.
Results: PLN West Java implemented the MBCfPE Customer Focused criteria effectively. The customer service process refers to the criteria required by MBCfPE so that it can support the achievement of excellent customer satisfaction performance results. Based on these results, there are several recommendations for improvement that PLN West Java should carry out to improve the customer service process so that it can improve customer satisfaction performance, support business continuity, and increase competitiveness.
Limitations: This research only focuses on the management of PLN West Java's Customer Focus, which is reflected in the customer focus criteria categories and customer focus results based on MBCfPE. This study does not evaluate other criteria categories in MBCfPE, namely leadership, strategic planning, measurement analysis and knowledge management, workforce, operations, and results (except customer focus results criteria).
Contributions: This research contributes to the performance management literature by showing how the Malcolm Baldrige Criteria for Performance Excellence (MBCfPE) can be implemented effectively in companies or organizations to ensure excellent performance
Influence occupational health safety and work discipline on employee productivity at the energy and mineral resources department of South Sumatra
No full textPurpose: This study aims to determine how the productivity of employees of the Energy and Mineral Resources Agency is measured based on health safety and work discipline.
Research Methodology: Quantitative methods were used, and the data collection techniques used in this study were observation, documentation, and questionnaire distribution. While the data analysis techniques in the study were analyzed using normality test, multicollinearity test, heroskedacity test, multiple linear analysis, correlation coefficient analysis, determination coefficient analysis, and hypothesis testing which consists of t test (partial) and f test (simultaneous).
Results: The results of the hypothesis testing concluded that partial occupational health safety has a positive and significant effect on employee productivity at the Energy and Mineral Resources Office of South Sumatra Province. Work discipline had a positive and significant effect on employee productivity at the Energy and Mineral Resources Office of South Sumatra Province. Simultaneously, occupational health safety variables and work discipline had a positive and significant effect on employee productivity at the Energy and Mineral Resources Office of South Sumatra Province.
Limitations: The research was conducted only at the Energy and Mineral Resources Office of South Sumatra Province and only included occupational health safety variables, work discipline, and employee productivity.
Contribution: The results of this study are expected to contribute to increasing labor productivity, as well as provide useful references for other researchers and UPGRI in increasing knowledge and abilities in the world of labor
The effects of ESG management on process innovation: The case of cement industry
No full textPurpose: In the past, companies placed significant emphasis on Earnings Per Share (EPS) financial performance, while Environment Social Governance (ESG) is now used to assess a company's comprehensive performance in the areas of environment, social responsibility, and corporate governance.
Research Methodology: This study employs qualitative research through in-depth interviews and utilizes the SWOT analysis method. This study aims to conduct an in-depth investigation into Taiwan Asia Cement's future carbon management strategy, anticipating and positioning itself to turn the crisis into an opportunity, ultimately becoming a major winner in the era of climate change and a low-carbon economy.
Results: The primary objectives are to understand the innovative process of promoting low-carbon cement manufacturing by Taiwan Asia Cement and to investigate consumers' willingness to use this cement. The study reveals that Asia Cement has established a low-carbon cement promotion team, actively collaborating with consumers to increase the adoption of low-carbon cement, resulting in a stable market growth rate.
Limitations: The marketing strategies in this study are more useful for the cement industry only and are not applicable to competitive marketing strategies in other industries.
Contribution: Additionally, interviews uncover that consumers using low-carbon cement are mainly located in eastern Taiwan. Many consumers in this region have not heard of or used low-carbon cement, indicating significant marketing opportunities.
Novelty: In an environment where the world is emphasizing ESG, it is important to enhance the corporate image of the cement industry through process innovation to contribute to environmental issues
Blockchain adoption in sustainable supply chains: Opportunities, challenges, and sustainability impacts across sectors
No full textPurpose: This research reviews blockchain technology's integration into modern financial systems, outlining its huge potential to bring about improvement in areas such as transparency, security, and operational efficiency. Based on the challenges of data integrity, fraud prevention, and reduction of intermediaries, the study assesses the transformational role of blockchain in financial institutions.
Research Methodology: A mixed-methods approach was taken, where quantitative data from the surveys of 150 financial executives across different types of organizations were combined with qualitative insights from expert interviews. Such statistical analysis, complemented by thematic interpretation, could enable an integrated assessment of blockchain applications and related challenges in the financial sector.
Results: The results reveal that blockchain significantly enhances the transparency and security of transactions, hence reducing fraud and manipulation of data. The respondents were very optimistic about the cost reductions due to the elimination of intermediaries. Yet, these are counterbalanced by barriers to wide diffusion, such as scalability issues, regulatory uncertainties, and technical integration complexities that reduce the full potential of blockchain.
Limitations: The limitations of the study are the small sample size, which limits the generalization of findings. Further research with larger and more diverse samples is needed to investigate more comprehensively the impact of blockchain on the financial sectors.
Contributions: The research, therefore, contributes to discourses on blockchain as a transformative finance technology, giving insights into useful strategic, policy, and technology issues.
Novelty: It also presented both opportunities and challenges in view of realizing blockchain's role in digitizing financial ecosystems