Media Publikasi Ilmiah UNIKA (Universitas Katolik) Santo Thomas Medan
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KEPUASAN PENGGUNA APLIKASI GRAB: STUDI EMPIRIS TERHADAP PENGARUH KUALITAS DAN RESPONSIVITAS LAYANAN CUSTOMER SERVICE MAHASISWA FAKULTAS EKONOMI UNIVERSITAS NEGERI MEDAN
This study aims to analyze the influence of customer service quality and customer service responsiveness on user satisfaction with the Grab application among students of the Faculty of Economics at Universitas Negeri Medan. The background of this research stems from the increasing use of online transportation services, which demands excellent service quality, including interactions with customer service. The study employs a quantitative approach with simple random sampling techniques involving 100 respondents, and data analysis is conducted using SPSS version 26. The results reveal that customer service quality and customer service responsiveness significantly influence user satisfaction, both partially and simultaneously. Customer service responsiveness is identified as the most dominant factor, with a regression coefficient of 0.593, compared to customer service quality, which has a coefficient of 0.319. The coefficient of determination (R²) value is 0.412, indicating that 41.2% of the variation in user satisfaction can be explained by the two independent variables. These findings emphasize the importance of improving service quality and responsiveness to enhance user satisfaction and foster customer loyalty in digital application-based services such as Grab
EVALUASI KETERSEDIAAN AIR BERSIH JANGKA PANJANG MENGGUNAKAN METODE F.J. MOCK DI KECAMATAN MEDAN PETISAH
Population growth and urban development have led to a significant increase in clean water demand in Medan Petisah District. This study aims to analyze the projected clean water demand and availability over the next 10, 30, and 50 years. The methods used include population projections based on arithmetic and geometric approaches, as well as water demand estimation categorized into domestic and non-domestic use, referring to national standards (SNI). The results indicate that clean water demand will continue to rise significantly, while water availability is expected to remain stable or even decline due to the degradation of water sources and increased consumption. This study recommends integrated water resource management strategies, improved distribution efficiency, and protection of raw water sources to ensure the sustainability of clean water services in the future
PENGARUH ONLINE CUSTOMER REVIEW TERHADAP KEPUTUSAN PEMBELIAN PRODUK DHINDA HIJAB
This study aims to evaluate the influence of online customer reviews on the purchasing decisions of Dhinda Hijab products. In the current digital era, consumers increasingly rely on online reviews from other users before making purchasing decisions. Online customer reviews are considered credible sources of information and can reduce perceived risks for consumers when making online purchases. The research method employed is a quantitative approach, distributing questionnaires to Dhinda Hijab consumers who have read online customer reviews. Data analysis is conducted using simple linear regression to test hypotheses and assess the impact of the online customer review variable on purchasing decisions. The results indicate that online customer reviews have a positive and significant influence on purchasing decisions for Dhinda Hijab products. The better and more credible the online customer reviews, the higher the level of consumer purchasing decisions for Dhinda Hijab product
REALISASI BELANJA DENGAN PENDEKATAN VALUE FOR MONEY PADA DINAS SOSIAL KOTA MEDAN
This study aims to analyze the realization of the budget at the Social Service of the Medan City Government using the value for money approach. The research sample is in the form of a Budget Realization Report for 2022-2023. Data collection techniques are carried out through interviews and documentation, with data analysis using the ratio of economy, efficiency, and effectiveness. The results of the study show that the average economic ratio in 2022 is 136.35% and 2023 is 118.52%, both of which are included in the very economic category, although there is a decrease of 17.82%. The efficiency ratio also decreased by 4.42%, with an average of 21.66% in 2022 and 17.24% in 2023, both of which are in the very efficient category. In contrast, the effectiveness ratio showed an increase of 11.03%, from an average of 73.34% (less effective) in 2022 to 84.37% (quite effective) in 2023.The realization of Medan City Social Service expenditure tends to be stable in the ratio of economy and efficiency, although there is a decrease in employee spending, capital spending, and grant spending. However, the effectiveness of spending is directly influenced by the low realization of the spending, which has the potential to affect the effectiveness of the program
EVALUASI TINGKAT KEBUGARAN JASMANI MAHASISWA PENDIDIKAN OLAHRAGA DI UNIVERSITAS QUALITY BERASTAGI
Penelitian ini bertujuan untuk mengevaluasi tingkat kebugaran jasmani mahasiswa Program Studi Pendidikan Olahraga di Universitas Quality Berastagi. Kebugaran jasmani merupakan salah satu indikator penting dalam mendukung pencapaian kompetensi mahasiswa dalam bidang kepelatihan, pembelajaran, dan aktivitas fisik lainnya. Penelitian ini menggunakan pendekatan deskriptif kuantitatif dengan teknik survei melalui tes kebugaran jasmani yang mengacu pada standar tes kebugaran Indonesia (TKJI) untuk usia 16–19 tahun yang disesuaikan dengan kondisi mahasiswa. Sampel penelitian terdiri dari 60 mahasiswa aktif yang dipilih secara purposive sampling. Hasil penelitian menunjukkan bahwa sebagian besar mahasiswa berada pada kategori sedang (52%), sedangkan 28% berada pada kategori baik, 15% cukup, dan 5% kurang. Temuan ini mengindikasikan perlunya peningkatan program pembinaan kebugaran jasmani yang terstruktur dan berkelanjutan dalam lingkungan kampus guna mendukung performa akademik dan profesional mahasiswa di masa depan. Evaluasi ini juga memberikan dasar bagi pengembangan kurikulum praktikum dan kebijakan kampus sehat di Universitas Quality Berastagi
LEARNING ANXIETY IN SPEAKING ACTIVITIES AMONG SENIOR HIGH SCHOOL
In Anxiety in speaking English remains a major obstacle for high school students in the learning process. This study aims to describe the level and type of speaking anxiety experienced by students in the context of English language learning. This study employs a descriptive quantitative approach involving 100 eleventh-grade students at SMAN 1 Asembagus. The instrument used is the Foreign Language Classroom Anxiety Scale (FLCAS), which has been validated and analysed using SPSS version 27. The results indicate that 40% of students are at a low level of anxiety, 55% at a moderate level, and 5% at a high level. The most dominant aspect of anxiety was communication apprehension with an average score of 25.50, followed by fear of negative evaluation (23.22), and test anxiety (12.31). These findings indicate that most students feel anxious when they have to speak spontaneously in English. Therefore, teaching strategies that support and create a comfortable classroom environment are needed to help students feel more confident in speaking English
GIORDANO BRUNO, TUMBAL SENGKETA IMAN DAN PENGETAHUAN?
Artikel ini mengeksplorasi konflik historis antara agama dan sains melalui studi kasus Giordano Bruno (1548–1600), seorang filsuf alam yang dihukum mati oleh Gereja Katolik. Dengan fokus pada pemikiran kosmologi Bruno yang mengembangkan gagasan heliosentris Nicolaus Copernicus, tulisan ini mengeval_uasi konsep-konsep revolusioner seperti alam semesta tanpa batas dan dunia jamak yang bertentangan dengan doktrin Gereja. Artikel ini juga membahas proses pengadilan Bruno yang kompleks, mengungkapkan bahwa dakwaan terhadapnya melibatkan unsur-unsur teologi Katolik, filsafat Hermetik, dan Protestantisme, bukan sekadar dukungannya terhadap teori Copernicus. Melalui analisis ini, artikel menyoroti pentingnya dialog yang konstruktif antara agama dan sains untuk menghindari konflik destruktif seperti yang dialami Bruno. Dengan merujuk tipologi hubungan agama dan sains dari Ian Barbour, tulisan ini mengusulkan integrasi kedua bidang untuk mendukung kemajuan kemanusiaan. Kesimpulannya, artikel ini menekankan perlunya pendekatan multidisipliner dan reflektif dalam memahami interaksi antara iman dan pengetahuan di tengah tantangan sejarah dan kontemporer
Pengaruh Model Pembelajaran Two Stay Two Stray Terhadap Hasil Belajar Bahasa Indonesia Siswa Kelas V SD Negeri 091277 Siantar Estate
Penelitian ini bertujuan untuk mengetahui pengaruh model pembelajaran Two Stay Two Stray terhadap hasil belajar Bahasa Indonesia siswa kelas V SD Negeri 091277 Negeri Siantar Estate. Yang menjadi latar belakang penelitian ini adalah rendahnya hasil belajar siswa pada mata pelajaran Bahasa Indonesia. Metode penelitian yang digunakan adalah eksperimen dengan desain one-group pretest-posttest. Sampel penelitian terdiri dari 27 siswa kelas V. Hasil penelitian menunjukkan bahwa model Two Stay Two Stray berpengaruh signifikan terhadap peningkatan hasil belajar Bahasa Indonesia. Nilai rata-rata pretest sebesar 46,11 meningkat menjadi 78,52 pada posttest, dengan persentase ketuntasan belajar meningkat dari 3,71% menjadi 85,19%. Hasil uji hipotesis memperoleh nilai thitung 17.059 > ttabel 2,056 dan signifikansi 0,000 < 0,05, sehingga hipotesis alternatif (Ha) diterima. Simpulan penelitian ini adalah model Two Stay Two Stray pada penilitan ini efektif dalam meningkatkan hasil belajar Bahasa Indonesia siswa kelas V SD Negeri 091277 Negeri Siantar Estate
AKIBAT PERKAWINAN SIRI TERHADAP STATUS HUKUM ANAK (Studi Kasus Penetapan No 33/Pdt.P/2021/PN.Bla)
The purpose of this study is to find out how the consequences of siril marriage on the legal status of children and to find out the basis for the judge's consideration to grant the application in the determination of Number 33/Pdt.P/2021/PN Bla.
The research method used is a normative legal research method that uses secondary data as the main data source. Secondary data collection was carried out by studying documents on Establishment Number 33/Pdt.P/2021/PN Bla. The data obtained were processed and analyzed in a normative descriptive manner. Drawing conclusions is taken by a deductive method, meaning drawing conclusions from general to special.
The results of the study are that according to Article 2 paragraph 1 of Law Number 1 of 1974, a marriage is considered valid if it is carried out in accordance with religious law, even though it is not officially recorded by the state (serial marriage). According to Article 6 Paragraph (1) of the KHI, every marriage must be held in front of and under the supervision of the Marriage Registrar. Paragraph (2) Marriages carried out outside the supervision of the Marriage Registrar do not have legal force. Even though it is fulfilled with conditions and harmony in marriage, if there is no registration in front of the Office of Religious Affairs (KUA), this marriage is said to be a serial marriage. As a result, children born out of wedlock are considered children out of wedlock and only have a civil relationship with their mother, not with their father. However, with the Constitutional Court decision No. 46/PUU-VIII/2010, children born out of wedlock have a civil relationship with their mother and their mother's family as well as with a man as their father which can be proven based on science and technology or other evidence according to the law and receive recognition through legal channels, and also includes a civil relationship with the father's family
Pendampingan Tata Kelola Open Journal System (OJS) Menuju Akreditasi Jurnal Nasional di STIKes Santa Elisabeth Medan
Pengelolaan jurnal ilmiah berbasis Open Journal System (OJS) merupakan prasyarat penting dalam mewujudkan tata kelola publikasi ilmiah yang profesional dan akuntabel. STIKes Santa Elisabeth Medan sebagai institusi pendidikan tinggi keperawatan dan kesehatan memiliki jurnal internal yang masih belum terakreditasi secara nasional. Permasalahan utama yang dihadapi mitra adalah kurangnya pemahaman terhadap pengelolaan OJS versi terbaru, belum optimalnya alur kerja editorial, serta belum terpenuhinya standar akreditasi nasional SINTA. Kegiatan pengabdian ini bertujuan untuk mendampingi pengelola jurnal dalam membangun tata kelola OJS yang memenuhi standar akreditasi, melalui pelatihan teknis, penyusunan SOP editorial, serta review kelengkapan dokumen pendukung akreditasi. Metode pelaksanaan meliputi pendekatan partisipatif dengan tahapan: identifikasi kebutuhan, pelatihan berbasis modul, asistensi teknis, dan evaluasi hasil. Hasil pendampingan menunjukkan peningkatan signifikan pada aspek kelengkapan metadata artikel, efisiensi alur editorial, serta kesiapan jurnal dalam pengajuan akreditasi. Kegiatan ini berdampak pada peningkatan kapasitas tim pengelola jurnal dan kesiapan institusi dalam mendukung budaya publikasi ilmiah yang berkualitas