Annals of Spiru Haret University
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EFFECT OF DIVERSITY MANAGEMENT ON HUMAN RESOURCE MANAGEMENT: RECRUITMENT AND SELECTION IN FOCUS
Get PDFAbstract The changing demographic composition of the workforce, the overall effects of globalization and the increasing social sensitivity to ethical concerns are compelling multinational organizations to deal with diversity management. However, organizations worldwide, in their attempt at diversity management have faced challenges as stereotypes are deeply rooted in one’s culture and there is resistance to change. The key to diversity management hinges on strategic thinking and people centered policies. It is against this backdrop that this paper examines the effects of diversity management on human resource management with special reference to recruitment and selection. In this paper, we explore the interface between diversity management and human resource management and how this impinges on recruitment and selection when HR managers fails to acknowledge cultural and individual differences in the workplace, focus attention on individual differences rather than group differences; we develop a conceptual framework of HR diversity management, linking HR diversity strategies with major HR diversity issues; we also, examine the state of HR diversity practices that have been adopted in organizations worldwide and finally we discuss the gaps in the literature and the implications of our findings for practitioners and researcher
DEVELOPING THE HUMAN RESOURCES EFFECTIVENESS THRUOGH TRAINING AND DEVELOPMENT
Get PDFThe environment of business is increasingly becoming more volatile and unpredictable and this randomness and disorder is draining potency form the over a century old bureaucratic paradigm that has dominated management practices across the globe. The fast pace of change is driving, obsolescence into yesterday’s breakthroughs and today’s success techniques cannot be extrapolated to solving tomorrow’s problems with guarantee. Organizations must find a way of embracing the 21st century paradox of keeping everything running and at the same time changing everything. To be able to achieve this, organizations must create the capacity for continuous change, learning and improvement. The permanence of change demands a permanence of adaptive and creative behaviour on the part of organizations and requires managers to continually upgrade the skills and performance of employees and their own. Such constant improvement increases both personal and organizational effectiveness. Developing the human resources (employee) in this way involves training and development activities. It is against this backdrop that this paper underscores the indispensability of training development on human resources effectiveness in organizations. This paper relies on secondary data collected from books and journal articles, and was content analyzed in relation to the scope of the paper. The paper concludes that the reasons organizations train and develop their workforce continually are to maintain effective performance, improve the quality of decision-making and raise the quality and timeliness of service delivery in today’s competition business environment.
Foreword
No full textThe damage to the global economy in 2020 will be less than previously expected,but still unprecedented. The Organisation for Economic Cooperation and Development predicts a decline of 4.5% in 2020, versus the 6% drop forecast in June 2020. It means it no longer expects the UK to have the deepest contraction of the major G20 economies this year. Nevertheless, the 10.1% drop would still make Britain one of the hardest hit.The revision for 2020 is favourable, but even so, the global economy is facingdamage that the OECD describes as “unprecedented in recent history”.The new revised figures of OECD predict several countries, including Italy,India and South Africa, will experience contractions larger than the UK’s.Consumer spending on durable goods, including cars, has rebounded quitestrongly, the OECD says. However, it has been subdued for services, which involve social interaction or international travel.We must use the COVID crisis to reshape our society and economy. Policymakersmust seize on progress in medical innovation, the environment, work andelsewhere. For companies, governments, households, and multilateral institutionsnavigating this unsettling period, the basic task is the same: to overcome pandemic induced disruptions in ways that also emphasise the silver linings of the crisis. Now is the time to look to lock in trends and conditions that will reshape our society and economy for the better over the long term. Here are the top six silver linings that can be seen in order to reshape the world economy, as they are seen as well by professor Mohamed A. El-Erian, president of Queens’ College (Cambridge University)
THE ROLE OF TAX REVENUE AND FOREIGN DIRECT INVESTMENT IN PROMOTING ECONOMIC PROGRESS IN NIGERIA
Get PDFAbstractThe study examined the impact of tax revenue on economic growth of Nigeria proxied as gross domestic product (GDP) from 2000-2017). The study employed Exploratory and ex-post facto designs and secondary data sourced from Federal Inland Revenue Services (FIRS), UNCTAD, FDI/MNE database, World Bank Report, United Nations Development Programme (UNDP) reports, CBN statistical bulletin were used. Ordinary Least Squares (OLS) regression technique was adopted to test the hypotheses of the study. The result reveals that tax revenue has significant impact on GDP in Nigeria with R-squared showing that about 87% variations in GDP can be attributed to tax revenue, while the remaining 23% variations in GDP are caused by other factors not included in this model. This is further emphasized by the T-statistic p-value of 0.001 which shows that the regression result is statistically significant because it is less than 5%, level of significance adopted for this study. The result from regression analysis also revealed that there is positive relationship between foreign direct investment and Gross Domestic Product, with a p- value of + 0.000, + 0.001 < 0.05% significance level. The study concluded that tax revenue has a significant impact on GDP in Nigeria. Also there is a positive relationship between FDI and economic growth in Nigeria; therefore the more FDI increases the more economic growth. The study recommended that functional tax structures that would ensure that tax is collected from all taxable individuals, group of individuals and corporate bodies and remitted accordingly to the government without diversion should be instituted to widen the revenue base of the country. Government should liberalize the Nigerian economy the more by removing all barriers to trade such as arbitrary tariffs, import and export duties and other levies to encourage foreign investors
Job Design and Employee Performance in Nigeria Bottling Company Plc, Benin City
Get PDFAbstract Job design and employee performance are two concepts that are of significance to all modern corporate entities. A robust appreciation and application of these concepts will contribute in measurable respects to the growth and sustainability of various organizations. This study is an assessment of the impact of job design on employee performance in Nigerian bottling company plc, Benin City. A descriptive method was adopted and data was collected via a survey of 237 respondents. The study found that job design which comprises of job rotation, job enlargement and job enrichment has a positive correlation with employee performance. Requisite conclusion and recommendations were provided in the light of empirical and theoretical findings
A Review of Employees’ Job Satisfaction and its Affect on their Retention
Get PDFLearning about factors that influence staff retention and ways of improving it, can help organizations avoid the inconvenience of high attrition. The employee’s job satisfaction and retention are the main factors for the success and survival of any firm. No one can measure the level of satisfaction an individual get why he performs his work. But there are factors which directly or indirectly affect the satisfaction level of employees at workplace. Companies that constitute work environment that attract, motivate, and retain talented employees will be better positioned to succeed in today’s competitive business world that demands quality and cost-efficiency. The main challenges that organizations are facing today is not only managing its human resources but also satisfying and retaining them. Securing and retaining skilled workforce plays an important role for any organization, because the knowledge and skills of employees have become highly essential in gaining competitive advantage in today’s business environment. Thus, the objective of this paper was to: examine the factors which affect the job satisfaction of employees. Determine the affect of job satisfaction on employees’ retention and suggest recommendations on possible ways to improve employees’ retention. Also, the essential of having a retention strategy, which is based on a well enunciated human resource management system, was emphasized.
THE ROLE OF CUSTOMER SATISFACTION IN INCREASING SALES IN THE SERVICE SECTOR
Get PDFThis paper’s aim is to explain the role of customer satisfaction in service sector, especially in hotel and bank industries and the ways in which customer satisfaction can be measured and increased. Customer satisfaction is the key factor that determines the future sales of the company. This paper provides detailed information on how customer satisfaction affects and can be increased in bank and hotel industries. In order to explain it, the paper contains information about SERVQUAL Method for explaining customer expectations in five measurements such as reliability, responsiveness, assurance, empathy and tangibles; and 5 Gaps regarding hotel industry and Service Profit Chain for bank industry. [Arlen, 2008] The study supports understanding customers, having an individual approach to each of them, keeping good relationships with them and with keeping customer satisfaction in high level increase sales.
The strategy of promoting and selling medicines on the Romanian market
Get PDFFor the purpose of writing this paper, I was motivated to choose this subject as it is a core part of the pharmaceutical companies' business strategy of promoting medicines. Regarding the importance of the research theme and the business environment, it is crucial that anyone connected to this business should realize the importance of organization, details, good deployment and impact of each event. In this respect, marketing can be seen as a true system of economic activities related to the programming of products and services that have the role of satisfying the requirements of current and potential consumers considerably, but is also linked to prices, promotion and distribution products or services. Having knowledges about how important is the marketing part of pharmaceutical market, taking in consideration the huge budgets that medical and pharmaceutical companies spend on the events organized in this domain, I consider that a company which is able to have a new approach and a new vision for the organization of events and sharing medical education to doctors and medical information to patients will have a big success
LEADERSHIP AND MANAGEMENT AND ITS ROLE IN STRATEGIC CHANGE
Get PDFLeadership and management, as two important processes in organizations, have a significant impact on all interactions and other processes that occur within an organization. The process of strategic change, important for the survival of organizations in turbulent times, is also conditioned by the roles of managers and leaders and their coordination of resources, vision, and the like.The aim of the paper is to demonstrate the influence of managers and leaders on strategic change (strategy implementation), through secondary and primary research.
AN ANALYSIS OF INNOVATION AND CULTURAL DIVERSITY IN THE CHALLENGES AND PERSPECTIVES OF LOCAL COMPANIES' DEVELOPMENT: AN EXAMPLE OF AZERBAIJAN
Get PDFThe role of innovation is crucial for countries and businesses to gain competitive advantage. The key to success in the competitive process is to have a culture of innovation. The purpose of this study is to identify the link between innovation and cultural diversity in company management, which is one of the most important sources of competitive advantage, and to explore the role they play in company management. In this regards, a comprehensive review of innovation, cultural diversity and organizational culture has been conducted and links are established. The study concludes that innovation and cultural diversity have a major impact on innovation in companies and services.This study seeks to provide a comprehensive overview of the role of local innovation companies in the development challenges and perspectives, while providing insights into the concepts of innovation and cultural diversity. Research work can be considered as a good source for experts, researchers, and scientists working in this field