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Credit management of Mercantile Bank Limited
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2018.Catalogued from PDF version of internship report.Includes bibliographical references (page 45).This report is based on "Credit Management of Mercantile Bank Limited" which is prepared
from my experience working at Mercantile Bank Limited's Credit Department. The most
important tasks of the bank are to collect deposits from the clients and lend to the client.
Through this process the banks are earning their revenue. Mercantile Bank Limited
employees are very serious about their work. They maintain a protocol with existing clients
and establish a good relationship with new clients to collect large amounts of deposits from
MBL clients per month for their better service. It is very important to manage the deposit
money for a bank. MBL believes that 80% to 90% of the deposit is required to be invested in
the debt section. This report focuses on various debt benefits given by Marketing Bank
Limited and the overall process of debt
Mercantile Bank Limited emerged as a new commercial bank and started operations in June
1999 with a clear mission for effective banking services and socio-economic development in
the country. There are 129 branches in the bank by 2018. The branches are always ready to
prepare better service for their clients. I am in interne at MBL-75, Osman Plaza, Elephant
Road Branch, and Dhaka-1205
Last 3 month I worked in the Credit department. I got a chance at the site Visit. I got a clear
idea about the loan process.
The main function of a bank is to manage its assets and liabilities effectively and in the
competitive environment of the credit service. And Mercantile Bank Limited effectively
manages the resources and liabilities and achieves continual success and prosperity. With the
focus on driving productivity with a sustainable improvement in business performance, it is
managed in a disciplined and intelligent way.Jubayet Hossain RahatM. Business Administratio
Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.Cataloged from PDF version of internship report.Includes bibliographical references (page 47).Bangladesh, in terms of economy, is flourishing day by day and now we need financial service provider in every aspect of the society. Bank is a major financial institution nowadays. This sector is rising gradually and competition with other sectors is also rising neck to neck. In order to survive in this competitive market, all banks should focus on their customer satisfaction. Business will fail if they can not satisfy their customer more than their competitors in the market.
Southeast Bank Ltd, Mohakhali Branch is one of the most profitable branches of Southeast Bank Ltd and customer satisfaction toward the services of this bank is higher than its competitors. Throughout this study I have tried to identify and measure the customer satisfaction level on general banking activity and ATM service of this branch. We have found that SEBL is doing excellent in the market with 4th position among the CAMELS rated banks in Bangladesh. It is also found that all departments of SEBL Mohakhali Branch are running excellent. Customers are very satisfied in general banking activities. Customers are having fast and quality facilities with a competitive expense. Though the manpower is limited here, employees always try to give their best in their work place. Beside general banking department other departments of the bank are doing well. But in some services like- ATM service, mobile banking, online banking we have found some lacking. So bank should take these as an opportunity and work on it. As bank is doing well here and it is trying to extend its business space and already booked 2nd floor of the building for their Credit department. Based on general banking activities and ATM service we have done a survey on the customers for measuring their satisfaction. Though ATM service is not satisfactory but customers are very happy to have quality service in GB.
SEBL, Mohakhali Branch needs to survey regularly to identify customers‟ needs. Throughout this survey I have found some lacking in some sectors which needs to improve. Bank should focus on these service arias so that customers‟ satisfaction level may increase. My survey will help the bank to know about customers‟ needs and satisfaction level of the service. By the help of the survey they can take proper actions to increase satisfactory level.Kazi Newaz Alam SaadB. Business Administratio
Grameen Phone Limited (communications corporate affairs)
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.Cataloged from PDF version of internship report.Includes bibliographical references (page 28-29).Grameenphone is a member for a long time with the UN Global Compact initiatives. In addition, the company is attached with the UN’s 10 goal for human and law rights, environmental providences and anti-corruption. Grameenphone has been following strategy, motivation to perform on material sustainability in order to meet stakeholders’ expectations. Grameenphone has introduced ‘Child Online Safety’, which is a path to meet the 10th Goal of UN. This shows that the company is also a responsible internet service provider who does not only gives internet services but also takes responsibility of its customers to have a safe, secured and harmless internet experience.
I had the privileged to participate in the internship program in Grameenphone where I had a twelve-week long working experience. I was working under the supervision of the General Manager and lead- specialist of communication department in Grameenphone. In my internship period, I had to work with the project of ‘Child Online Safety’. There I learned how the project is running, what are the purposes of this project, how will it put an impact on the society and how will this reach to the goal 10 of the UN.
Therefore, based on my experienced, gathered knowledge from the company, with proper analysis and research I have prepared this report, which represents the subject, ‘Child Online safety a path to reduce inequalities?’ this report will be presented for the BRAC Business School’s academic purpose. I wish that my report will cover major content of how a company’s communication works, the social responsibility of a company and how to improve the services.Sumaya Hasan AhanaB. Business Administratio
Performance analysis of dye sensitized solar cell based on ZnO compact layer and TiO2 photoanode
No full textThis thesis is submitted in partial fulfilment of the requirements for the degree of Bachelor of Science in Electrical and Electronic Engineering, 2018.Catalogued from PDF version of thesis.Includes bibliographical references( page 45-52).Harnessing solar energy as an alternative solution to power production. Power can
be produced through burning fossil fuels. To gain optimum benefit through solar
energy is an extreme challenge for scientists and researchers nowadays. Solar
power generation is consistently improving through the decades and third
generation dye sensitized solar cell can play an important role as a solution. Dye
sensitized solar cell approaches to high efficient thin film technology. Efficiency
can be increased by adding more cells of different band gap to a cell stack in
Tandem cell. In this ongoing study, a double layer structured dye sensitized solar
cell has analyzed where ZnO and TiO2 composited photoanode were prepared on
FTO. The Photovoltaic characteristics, I-V & J-V curve were evaluated for
different thickness, absorption coefficient and wavelength. DSSC solar cell
characterization techniques such as current-voltage and spectral response
measurements were analyzed to evaluate the cell performance.Abdur RahmanMd. Ashik MahmudMd. Inzamamul HaqueB. Electrical and Electronic Engineerin
A detailed analysis on BUCK converter in different conduction mode
No full textThis thesis is submitted in partial fulfilment of the requirements for the degree of Bachelor of Science in Electrical and Electronic Engineering, 2018.Catalogued from PDF version of thesis.Includes bibliographical references( page 45).A DC-DC BUCK Converter is a basic type of switch mode power converter. It has variety of
application. It behaves differently in different conduction mode. In this thesis a buck converter is
designed first considering the design parameters. Then the designed circuit is driven to boundary,
continuous and discontinuous mode to analyze the circuit. The gain and efficiency of the circuit
has also been found out. A clear picture is drawn for the theoretical and simulated circuit. For
continuous mode the circuit simulation shows exact behavior but in discontinuous mode there is
some discrepancies. All of these issues are covered in the thesis.Md Shaidul Islam ShakilB. Electrical and Electronic Engineerin
Analysis of the e-commerce activities of SHAJGOJ Limited
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.Cataloged from PDF version of internship report.Includes bibliographical references (page 32).Shajgoj Limited, started their journey from 2013 with their blog site "shajgoj.com", which is world’s largest Bengali beauty portal and it works for giving tips and suggestions to the people of Bangladesh who are concerned about the health and beauty. Moreover, the company is involved in e-commerce business from 2016.The site is still being in the process of development and its name is shop.shajgoj.com. I worked in the creative department as content maker and in E- commerce department as well as in other department also. Being an admin of the Instagram and YouTube channel I had to handle the customer’s queries. In shop.shajgoj.com I covered contents for categories such as makeup, skin, hair, personal care and so on and so forth. For shajgoj.com I mainly wrote so many articles which was related with beauty, life style, hacks or tips, psychological suggestions, benefits or harmfulness of any major thing of our life, products review etc. I also maintain the excel update sheet of our company and others some SEO work or product listing work. I go for live from their Facebook page to increase our sale or marketing our products by demonstrating makeup, giving tips as the customers requires educating them in beauty sector as they have vast interest in it. I also did modeling for content video and also for articles. Then I did competitor analysis where I searched the page authority and domain authority of the competitors such as Daraz, Picaboo, Bagdoom and so forth e-commerce companies.Nikita BaraiB. Business Administratio
Recruitment and selection process of The ACME Laboratories Ltd.
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.Cataloged from PDF version of internship report.Includes bibliographical references (page 34).As a part of requirement of Bachelor of Business Administration (BBA) program, I have completed my
internship at “The ACME Laboratories Ltd” under Human Resource Division. “The ACME Laboratories
Ltd” is known to be one of the top listed pharmaceutical companies of Bangladesh. For decades, it has
been a very competitive pharmaceutical industry because of its world class and top quality pharmaceutical
products. Having main focus on pharmaceutical products, the company also has different food items to
sell. The company is facing acute competition within the oligopoly, which is resulting to high
performance in every division. This intense competition is helping the “Human Resource Experts” to
comprehend the level of performances and different organizational issues. As a result, they offer different
sort of training facilities in order to minimize those issues which helps to increase performance level and
give more productivity to the company. This shows how the management or Human Resource Division
gives value to their training facilities and recruitment procedure, performance appraisal, “Human
Resource Information System” and “Health and Safety” issues. “The ACME Laboratories” conceives that
“Human Resource” is one of the crucial divisions of the company and so they take proper care of it. They
follow strict rules and regulations and the most suitable criteria in the recruitment and selection process.
They believe that their company is not only about its business and making profit; it is also about
managing employees and valuing them properly. The company takes every initiative to make every
employee productive and worthy of the position. In case of performance evaluation, they reward the
employee who gives excellent performance and provide training and the motivation to the employee who
does poor performance in the company. They give suggestions; criticism and inspiration to make their
employees do better in the organization. They also have a sales team who gives training to the “Medical
Representative” and “Sales Representative” for their better performances. This report consist of the
recommendation for the managing team who should take training responsibilities for the students or the
interns so that in future corporate world, they’d be able to give better performances. They should also
provide better facilities to them. Besides, it talks how the Human Resource Division can do better to their
actions. Finally, it also recommends some key functions for achieving the organizational goal.Maliha MonsurB. Business Administratio
BIGD Quarterly , April–June, 2018
No full textThe quarterly newsletter of the BRAC Institute of Governance and Development, BRAC University
General banking activities of Southeast Bank Limited- a comprehensive study on Mogbazar Ladies Branch
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.Cataloged from PDF version of internship report.Includes bibliographical references (page 64).I have completed my internship report using knowledge of 3 internship knowledge. I was assigned to pursue internship on “General Banking Activities” of Southeast Bank Ltd, Mogbazar Ladies Branch Dhaka. The employee who associated with general bank the help me to complete the report by providing various information. From them learn much practical activity. Southeast Bank Limited, a second generation private Bank, emerged in 1995 amid liberalization of global economies. Today it is one of the country’s leading banks in the private sector contributing significantly to the national economy. Through its countrywide 134 branch network, it is providing a comprehensive and competitive banking service to its clients .With the starting the operation of SEBL, the main branch continue its operation. At present, there are two ladies branches of SEBL. One of them is ‘Mogbazar Ladies Branch’ which gives conventional banking services to customers.
The internship report is a partial requirement of BBA. As a part of internship program, I was placed at Mogbazar Ladies Branch of Southeast Bank Limited. During the three months internship program I have learned extensively about commercial banking operation.
This report explores Southeast Bank activities as one of the leading non-government organization. This report contains information about all commercial activities that the bank deals with. I have mainly focused on General Banking system of Southeast Bank Limited in this report. I have discussed about different types of account holder and different types of account such as Saving Account, Current Account, Fixed Deposit Rate (FDR), Pension Saving Scheme (PSS) & other existing accounts with their rates and other activities of General Banking in detail.
Also, as ‘Ladies Branch’ of banks are not much common in Bangladesh, so I have tried to analyze about general public’s perception regarding ladies branch and their banking operation. Relating to this, I have mentioned some suggestion for improving customer knowledge about ladies branch of Southeast Bank Ltd.
To sum up, this report includes many essential aspects about Southeast Bank Ltd., which would be very helpful for any reader.Mahmud FaizaB. Business Administration
A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.Cataloged from PDF version of internship report.Includes bibliographical references (page 24).Islami Banks Bangladesh Limited has slowly become one of the leading banks by completing their missions and visions after their establishment in 1983. I did my intern at badda branch of IBBL. I worked in all 3 desks by job rotation to get the overall idea about the banking activities of IBBL. It was not difficult for me as the other employees were very helpful during my internship period. I got to interact with customers while they were taking the services from the bank. I also got the chance to get their views regarding the service of the bank. Although sometimes it seems very challenging as the customers are in a hurry and didn’t want to participate in the talk. I learned from my internship program how to overcome fear and how this is important to prosper in life. I also got the knowledge about punctuality. It helped me to increase my confidence in this banking sector. I got chance to know their different activities through the internship program and I particularly focused on the Customer Satisfaction level of Islami Bank Bangladesh Limited which is my internship report topic.Md. Ashraf JahanB. Business Administratio