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Determinants of Patients’ Behavioral Intention and Loyalty in Private Hospitals in Chengdu, China
Get PDFPurpose: Behavioral intention and loyalty of patients to use the hospital service have been widely discussed to enhance profitability and sustainability in the hospitality industry. This research investigates the causal relationship between medical cost reasonableness, healthcare technicality, interpersonal behavior, service quality, patient satisfaction, behavioral intention, and patient loyalty. Research design, data, and methodology: This study applied a quantitative method to distribute an online questionnaire to 500 patients who use the medical service of private hospitals in Chengdu. The sample techniques are judgmental, convenience, and snowball samplings. The Item Objective Congruence (IOC) Index and the pilot test (n=50) by Cronbach’s Alpha were conducted before the data collection. The data was analyzed through Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM). Results: All hypotheses are supported in this study. Medical costs, reasonableness, healthcare technicality, and interpersonal behavior significantly influence service quality. In addition, service quality has the strongest significant influence on patient satisfaction. Patient satisfaction significantly influences patient loyalty and behavioral intention. Conclusions: In practice, the study can contribute to hospitals and healthcare service providers to consider the significant determinants that can enhance the higher level of patient loyalty for their profitability and sustainability. Furthermore, the government can design policies and incentivized mechanisms to raise the healthcare service standard nationwide
Determinants of Taxpayers’ Use Behavior of Cambodia Road Tax Mobile Payment in Siem Reap
Get PDFPurpose: Cambodia Road Tax Mobile Payment Application (CRTMPA) can increase versatility, faster transaction, greater convenience, time-saving, and lower costs. Therefore, this study examines determinants of taxpayers’ use behavior of CRTMPA in Siem Reap. The conceptual framework is constructed with perceived usefulness, ease of use, trust, social influence, facilitating condition, behavioral intention, and use behavior. Research design, data, and methodology: This quantitative study employs 500 taxpayers in Siem Reap who have experienced using road tax mobile payment applications were investigated. The sample techniques are judgmental and convenience sampling. The Item Objective Congruence (IOC) Index and the pilot test (n=50) conducted the content validity and internal consistency. Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) were applied to analyze the data and test hypotheses. Results: The Findings show that perceived usefulness, social influence, and facilitating conditions significantly impact behavioral intention. Perceived ease of use also significantly impacts perceived usefulness. In addition, trust and behavioral intention significantly impact the use behavior of CRTMPA among Cambodian taxpayers. On the contrary, perceived ease of use does not significantly impact behavioral intention. Conclusions: General Department of Taxation, tax branch directors, ICT policymakers, and related businesses should consider the significant factors to ensure the successful adoption of CRTMPA
Determinants Affecting Art Major Undergraduates’ Satisfaction and Continuance Intention to Use E-Learning in Chongqing, China
Get PDFPurpose: The pandemic has diminished in-person learning and tends to prolong the use of e-learning. This study aims to analyze the significant determinants that affect undergraduate students in art majors of their continuance intention in e-learning at Chongqing University of Arts and Sciences of China. The research framework interconnected the key variables, which included information quality, system quality, service quality, perceived usefulness, perceived ease of use, satisfaction, and continuance intention. Research design, data, and methodology: This quantitative research approach with 476 respondents distributed the in-person and online questionnaire to undergraduate students. To gather the quantitative data for this study, non-probability sampling approaches were employed. For quantitative analysis, the Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM) were conducted, which encompassed goodness of model fits, the associated validity and reliability evaluation. Results: The results show that perceived usefulness has the greatest effect on satisfaction. Information quality, system quality, service quality, perceived usefulness significantly affect satisfaction. Furthermore, satisfaction significantly affects continuance intention. All the assumptions have been substantiated to accomplish the investigation objective. Conclusions: Educational faculty directors at public institutions should examine the fundamental contributions to the current e-learning implementation approach to promote art major undergraduates’ learning satisfaction and continuance intention
The Assessment of Student Satisfaction with Art and Design Online Course at Normal Universities in Hunan, China
Get PDFPurpose: In the 5G age, new information technology like artificial intelligence and big data greatly influenced online courses. This research examines the factors impacting user satisfaction with the art and designs online course at the normal universities in Hunan, China. The conceptual framework was constructed with commitment, self-efficacy, transformational leadership, service quality, satisfaction, and actual usage. Research design, data, and methodology: Sample data was collected from the art and design major of three typical normal universities in Hunan Province by using quantitative methods and a questionnaire as a tool before distributing the questionnaire, Item-Objective, and reliability. Data was analyzed by utilizing Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) to validate the model’s goodness of fit and confirm the causal relationship among variables for hypothesis testing. Results: The results indicated that actual usage was the strongest factor that had a significant impact on student satisfaction, followed by commitment, self-efficacy, transformational leadership, and service quality. In addition, self-efficacy was directly related to actual usage. Conclusions: The conceptual framework proposed in this study had high reliability and validity. Art and design online courses should improve students’ cognitive levels, improve student satisfaction, and actual usage to strengthen the curriculum construction.
 
Consumers’ Intentions to Buy Energy-Efficient Household Appliances in China
Get PDFThis study investigates the intentions of Chinese consumers to buy electrical household products labeled as highly energy-efficient, using induction cookers as a case study. Data were collected from June to August 2019 using an online survey among Chinese residents (N = 189) recruited through convenience sampling. The SEM analysis revealed that consumers’ intentions to buy an energy-efficient induction cooker are primarily driven by their attitudes towards doing so, while perceived control also played a role. In addition, multi-group analysis revealed that paying attention to energy labels moderates relationships in the model. For Chinese consumers who do not, in general, pay attention to energy labels, the intention to buy an energy-efficient induction cooker is weakly related to the antecedents proposed by the TPB, and only the attitude towards doing so is significant. However, for consumers who generally pay attention to energy labels, relationships in the model are strong, with all three TPB antecedents being significant and jointly accounting for substantial variation in purchase intentions. This suggests that clear and sufficient information on energy-efficient products and energy labeling is necessary to convince consumers that it is worthwhile to choose energy-efficient products
ความเป็นมาของกฎหมายแพ่งและพาณิชย์ว่าด้วยหนี้และมูลแห่งหนี้: Background of Civil and Commercial Law on Debt and Causes of Debt
Get PDFบทคัดย่อกฎหมายเกี่ยวกับหนี้ของไทยมีพัฒนาการมาอย่างยาวนาน ซึ่งในสมัยกรุงศรีอยุธยา มีกฎหมายที่สาคัญคือพระอัยการกู้ยืมที่เจ้าหนี้สามารถบังคับเอากับเนื้อตัวร่างกายของลูกหนี้ได้ จนกระทั่งในสมัยกรุงรัตนโกสินทร์ รัชกาลที่ 4 ได้ยกเลิกเปลี่ยนวิธีการบังคับชาระหนี้มาเป็นวิธีการพิพากษาคุมขังตัวลูกหนี้เมื่อลูกหนี้ไม่ชาระหนี้แทน และในเวลาต่อมาได้มีการออกพระราชบัญญัติแก้ไขเพิ่มเติมลักษณะกู้หนี้ รศ.110 โดยนาวิธีการล้มละลายมาบังคับใช้ครั้งแรกในไทย กล่าวคือหากลูกหนี้ไม่สามารถชาระหนี้ได้ เจ้าหนี้มีสิทธิร้องขอต่อศาลให้เจ้าพนักงานเก็บรวบรวมทรัพย์สินของลูกหนี้ทั้งหมดมาแบ่งชาระแก่เจ้าหนี้ทั้งหลาย และในพระราชบัญญัติฉบับนี้ได้มีการยกเลิกวิธีการบังคับชาระหนี้จากเนื้อตัวร่างกายของลูกหนี้ทั้งหมดรวมถึงการจาคุกแทนการชาระหนี้ด้วย และต่อมาเพื่อให้กฎหมายมีความเป็นสากลมากยิ่งขึ้นจึงได้มีการจัดทาประมวลกฎหมายแพ่งและพาณิชย์ โดยได้รับอิทธิพลมากจากระบบกฎหมายซีวิลลอว์ ของประเทศต่างๆ ไม่ว่าจะเป็นกฎหมายแพ่งของเยอรมัน ญี่ปุ่น ฝรั่งเศส และสวิสเซอร์แลนด์ จึงทาให้ที่มาของมูลหนี้ก็มีการเปลี่ยนแปลงจากเดิม โดยปัจจุบันหนี้นั้นอาจมีที่มาจากนิติกรรม นิติเหตุ หรือบทบัญญัติของกฎหมาย
ABSTRACTThai debt law has been progressively developed for centuries. In Ayutthaya period, there was a loan prosecutor law that the creditors can claim on the debtor's body. Until Rattanakosin period, King Rama IV canceled this repayment method to apply the imprisonment to the debtors when they were unable to pay the debt instead. Later, the Debt Recovery Act, Ror Sor.110 was issued by applying the bankruptcy method to be enforced for the first time in Thailand. That is, if the debtor is unable to pay the debt, the creditor has the right to request the court to officially confiscate all the debtor's property to distribute to all creditors. In this Act, all compulsory debt repayment methods with the debtor's body and imprisonment have been canceled. To make the law more universal, the Civil and Commercial Code was initialed and influenced by the civil law system from various countries, civil law of Germany, Japan, France, and Switzerland. As a result, the source of debt has been changed from the original. The debt now may come from juristic acts, legal causes, or provisions of the law
The Nonlinearity of Working Capital and Cross-Sectional Stock Returns: Does Financial Constraints Matter?
Get PDFThis study is the first to examine the impacts of working capital (WC) and financial constraints on cross-sectional stock returns in Taiwan. The findings indicate a non-linear relationship between WC and stock returns. Moreover, the nonlinearity between WC and cross-sectional stock returns is robust after controlling for financial constraints, risk, and growth factors, before the Covid-19 pandemic. In contrast, there is no evidence of nonlinearity between WC and stock returns throughout the Covid-19 outbreak. In addition, the study shows that any deviations from the minimum WC level enhance the stock returns cross-sectionally. It is found that a positive Deviation effect exists in the Taiwan stock exchange before the Covid-19 pandemic by employing portfolio sorting methodologies. The return difference of the long buying highest Deviation and short selling lowest Deviation portfolios earn from 0.6% to 0.9% per month after controlling for financial constraints, risks, and growth factors. Interestingly, it is determined that the deviation effect becomes negative for small stocks during the Covid-19 pandemic, implying that investors prefer small stocks to maintain minimum working capital. The results support the trade-off theory and liquidity preference theory. Finally, the study provides insights into working capital management for managers, and investment strategies for investors during the pandemic
Blended Learning in Teaching Piano Major Students in the Music Department of Hunan Vocational College of Art
Get PDFPurpose: The purposes of the research were to 1) explore the effectiveness of the blended learning approach of piano on the performance of the major students in the Music department of Hunan Vocational College of Art and 2) to determine the students' perceptions of the blended learning approach through a questionnaire survey. The participants of this study were 59 students majoring in piano, freshmen and sophomores who were studying with a face-to-face method and Violy application at the Music Department of Hunan Vocational College of Art. The quantitative research design of the quasi-experiment and questionnaire were conducted. The paired sample t-test was applied for hypothesis testing while the descriptive analysis—mean and standard deviation were used to report the samples' perceptions towards blended learning. The results revealed statistically significant differences between the scores of piano performance post-test after Violy had been employed and the pretest. The four piano performances measured-accuracy, technique, musicality, and repertoire difficulty had shown the improvement scores of the students once the Violy application was integrated as a teaching method. In addition, the students exposed to the Violy application expressed positive attitudes toward the usage of the Violy application. Therefore, the Violy application is a proven effective learning tool to improve student piano performance
Key Influencers of Satisfaction and Behavioral Intention of In-patients in Chengdu, China
Get PDFPurpose: Understanding the evaluation of hospital service quality by in-patients would improve the existing medical system’s results and service quality. Therefore, this study aims to evaluate key influencers of satisfaction and behavioral intention of In-patients in Chengdu, China. Research design, data, and methodology: The quantitative study emphasizes the data collection from 500 in-patients undergoing treatment in 20 public and private hospitals in Chengdu, China, in 2022. In addition, the sampling procedure of this study was divided into three steps: judgment sampling, quota sampling, and convenience sampling. Confirmatory factor analysis (CFA) was used to assess the convergent and discriminant validity of the measurement model, and the Structural equation model (SEM) was applied to test the effect of measured variables and conclude the research. Results: Patient satisfaction had a significant impact on behavioral intention. Moreover, reliability was the strongest factor that significantly impacted patient satisfaction, followed by tangibles, responsiveness, and image. However, empathy and assurance did not significantly impact patient satisfaction. Conclusions: There were many factors affecting patient satisfaction, involving hospitals, medical staff, patients themselves, and other aspects. Through the measurement and evaluation of patient satisfaction, the hospital can understand the expectations of in-patients and improve competitiveness
Factors Improving Student's Experiences: A Case of Online Education Live Streaming Platform
Get PDFThis study investigates the factors that influence students' experience with online education platforms. The research adopts a structured questionnaire survey and uses three characteristics of online education live streaming platform as independent variables, namely: quality of teacher, course design and platform function. The dependent variable is the student's experience. Quantitative data was collected through an online questionnaire involving 87 students who had participated in a Chinese online live streaming education platform. The results based on quantitative research show that the course design and platform functions in the online live streaming education platform have a positive impact on the student experience, while the teacher qualifications of the online education platform have no impact on the student experience. It is suggested that online education live streaming platforms pay more attention to time management in course design to make it easy for students to accept. In addition, the platform design team should improve product compatibility