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Examining the Antecedents and Consequences of Adaptive Selling Capability: Study from Microfinance Institutions in Indonesia
Get PDFIn the heated business competition of today’s financial services sector, small conventional banks such as microfinance institutions (MFIs) must maintain superior salespeople with adaptive selling capabilities to increase sales performance. Therefore, it is critical to investigate the determinant factor and consequences of salespeople’s adaptive selling capability. This study proposed to examine the effect of psychological empowerment dimensions, namely: meaning, competence, self-determination, and impact, on adaptive selling capability. In addition, this research also scrutinises the link between adaptive selling capability and sales performance by examining innovative selling behavior as a mediating variable. A total of 205 salespeople from 34 MFIs in Central Java, Indonesia, participated in the survey. Based on structural equation modelling (PLS-SEM) analyses, this study found that psychological empowerment dimensions significantly affect adaptive selling capability. Findings also demonstrate that adaptive selling capability positively influences innovative selling behaviour. Finally, the results revealed that innovative selling behaviour mediates the relationship between adaptive selling capability and sales performance. This research provides insight for MFI managers to improve sales performance by cultivating employee psychological empowerment, which impacts adaptive selling capability and innovative selling behavior
Network Analysis of Economic Sectors: An Exploration of Structure using the HITS Algorithm.
Get PDFThis research aimed to investigate the structure of the national economic networks in Japan, Thailand, and Vietnam, at different stages of stock exchange development. Daily return data from the Refinitiv database were used, along with excess returns calculated by subtracting short-term government bond yields from index returns in each country. Key influencers and those heavily impacted by the economic system, were identified by applying Granger causality analysis and the HITS algorithm to nine industry indices. The results showed that the industrial sector (INDUS) significantly influenced other sectors in Japan and Thailand and that the economic sectors most affected by other industries varied by country. These findings have implications for policymakers seeking to manage and mitigate potential economic impacts from influential industrial sectors and identify the industry groups most susceptible to potential crises. This study contributes to the existing literature on the topic, enhancing understanding of economic networks, while further research is still needed in different countries and at various stages of economic development to fully comprehend the intricacies of economic networks
Creating Sustainable High-Performance Human Resource Practice through Employees Learning Agility. The Transition Adaptive Approach
Get PDFRecently, the COVID-19 pandemic posed enormous challenges, compelling organizations to adapt to unforeseen events as a result of direct immediate threats and consequently pushing human resource practitioners to reshape their existing human resources practices. It appears, there is no study so far which has investigated the relationship between employee learning agility (ELA) and high-performance human resources practice (HPHRP) particularly, the mediating effect of the person-organization fit (P-O fit) in reshaping human resource practices through transition adaptive theory. A self-administered survey among public sector employees in the Fiji Islands yielded a sample of 351 participants. The proposed model was analyzed through structural equation modeling (SEM), to determine the model fit. The findings show that ELA significantly enhances HPHRP. This suggests that learning opportunity provides an opportunity to adopt, modify, and recombine, the current knowledge with new knowledge in creating new knowledge stock. The diffusion of such knowledge can assist significantly in improving human resource practices. Moreover, the mediating effect of P-O fit shows the congruence between ELA and organization, further suggesting that employees perform best in an environment that supports their salient needs and recognizes their knowledge, abilities, and skills in reshaping human resources practices. As such, this study provides a significant contribution to the extant literature on human resource management. Finally, the current research offers theoretical and practical implications, limitations, and further research directions
LOST IN TRANSLATION: A FILM ABOUT GRAHAM HARMAN'S OBJECT-ORIENTED ONTOLOGY
Get PDFThis article deals with Graham Harman’s object-oriented ontology (OOO). It explores the tensions in Harman’s quadripartite notion of the object and how aesthetics provides an indirect mode of access to the object. This principally comes by way of metaphor and theatricality, the rift and transposition of the sensual from the real. A good illustration of these concepts can be found in Sofia Coppola’s film Lost in Translation. Reading Lost in Translation through OOO, we can see the theory enacted, and understand how the of the spectator interacts with the film, the reader with theory. Through this aesthetic prism we can approach the both the object of the film and the theory even in the face of their very retreat. All objects, films, theories, and even this article, become lost in translation. Everything, in any relation, is condemned to mediation. Nevertheless, there are still remain intimations of the real to be had both beyond and through the sensual and literal. This article is an attempt to explore this relationship
Determinants of Undergraduate Student Satisfaction and Continuance Intention to Use E-learning in a Public University in Dezhou, China
Get PDFThis study aims to examine the crucial factors that significantly influence college undergraduate students’ satisfaction and continuance intention to use E-Learning at a public university in Dezhou, China. The conceptual framework was developed from previous studies and finalized with key constructs: perceived ease of use, perceived usefulness, system quality, information quality, self-efficacy, satisfaction, and continuation intention. The target population is 493 undergraduates in four majors at a public college in Dezhou. The research applied a quantitative method using questionnaires distributed to the target group. The sampling techniques applied in this study include purposive, quota, and convenience sampling. The data were analyzed using confirmatory factor analysis (CFA) and structural equation modeling (SEM). The findings demonstrate that satisfaction strongly influenced continuance intention. Information quality, perceived ease of use, system quality, and perceived usefulness significantly impact satisfaction. Perceived ease of use and self-efficacy has a significant impact on perceived usefulness. University managers and educators should focus on enhancing student satisfaction and continuance intention to use e-learning more effectively by improving information and system quality in their institutions
Factors Impacting Satisfaction and Loyalty Towards Network Teaching Platform Among Students Majoring in Humanities and Social Sciences in Chengdu, China
Get PDFThis research aims to evaluate influencing factors of satisfaction and loyalty towards network teaching platform among students majoring in humanities and social sciences in Chengdu, China. The conceptual framework was built based on trust, experience, service quality, perceived value, privacy, satisfaction, and loyalty. Quantitative method was applied for this research by using probability and nonprobability methods, The sampling techniques are judgmental, stratified random and convenience sampling. 517 samples were collected from two target universities, namely Xihua University (XHU) and Jincheng College of Chengdu (JCCCD). Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM) were utilized to determine the relationships of the variables. The results show that service quality, perceived value, privacy and trust have a significant impact on satisfaction. Additionally, satisfaction and trust significantly impact loyalty. Conversely, experience has no significant impact on satisfaction. online teaching platform developers, educators, and universities must continuously improve service quality, make users perceive the platform’s value, protect users’ privacy, and make them believe the platforms are trustworthy
Determinants Influencing Middel School Students’ Loyalty to Intangible Cultural Heritage in Mianyang, China
Get PDFPurpose: Student satisfaction and loyalty have been debated to elevate the education service and its sustainability. This paper aims to evaluate the essential determinants that significantly impact students’ loyalty to intangible cultural heritage art practice courses in three secondary schools in Mianyang, China. Trust, commitment, service innovation, service quality, value, and satisfaction were all investigated to determine the effect on secondary school students’ loyalty of to the intangible cultural heritage art practice courses. Research design, data, and methodology: The researcher applied a quantitative exploration approach to distribute the quantitative questionnaire to 500 students in the three target middle schools. The sampling methods are judgmental, quota and convenience sampling. The index of item-objective congruence (IOC) and pilot test (n=50) were conducted before the data collection. Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM) were utilized to determine the relationships between the variables under study. Results: Most hypotheses were approved. Trust, service innovation, service quality, and value significantly influence satisfaction, but commitment has no significant impact on satisfaction. In addition, satisfaction significantly influences trust. Conclusions: Educators need to focus at establishing quality curriculum and continue to update it for future advancement to enhance student satisfaction and loyalty
Measuring First-Year Students’ Behavioral Intention to Use Chaoxi Online Learning Platform to Study Mental Health Course in Chengdu, China
No full textPurpose: Facing the extreme demands of students in using online learning, most online education enterprises act quickly to improve the system to ensure smooth teaching and learning. This paper aims to measure first-year students’ behavioral intention to use Chaoxi online learning platform to study mental health courses in Chengdu, China. The research model is based on perceived usefulness, perceived ease of use, self-efficacy, attitude, subjective norms, behavioral intention, and use behavior. Research design, data, and methodology: This quantitative study was conducted to distribute the questionnaire to 500 first-year students from three selected colleges. The sampling methods are judgmental, stratified random, and convenience sampling. The study was measured with the index of item-objective congruence (IOC) and pilot test (n=50) to ensure content validity and construct reliability. Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM) were the main statistical tools. Results: Perceived ease of use significantly impacts perceived usefulness and attitude. Self-efficacy and subjective norms significantly impact attitude. Behavioral intention is impacted by attitude but not self-efficacy and subjective norms. Furthermore, the relationship between behavioral intention and use behavior is supported. Conclusions: The developers, senior managers, and teachers of higher education institutions should focus on improving the quality and performance of the Chaoxi learning platform
An Examination of the Factors Impacting Student Satisfaction and Continuance Intention to Use Online Payments in Chengdu, China
Get PDFPurpose: This research investigates factors impacting student satisfaction and continuance intention to use online payments in Chengdu, China. Quantitative research method serves as the foundation for the study. Service quality, privacy, confirmation, perceived usefulness, perceived security, satisfaction, and continuance intention are variables according to the Technology Acceptance Model (TAM), Information Systems Success Model (ISSM), and Expectation Confirmation Theory (ECT), which construct the conceptual framework of the research. Research design, data, and methodology: In a preliminary study, the Item Objective Congruence (IOC) Index and the Cronbach alpha statistic were used to assess content validity and internal consistency reliability. Additionally, 500 students from selected universities were analyzed by the application of confirmatory factor analysis (CFA) and structural equation modeling (SEM). Results: The results confirmed that service quality and privacy having the strongest effects on satisfaction. Continuance intention is directly influenced by satisfaction. Conclusions: The service quality of online payment systems must be improved, and user privacy must be better protected to increase students’ satisfaction with online payment and their desire to use it in the future. Managers need to take customer information protection very seriously. Moreover, the relevant agencies will adjust the policy to serve as a foundation
Public Speaking Anxiety of Thai Undergraduates Comparing Online Presentation and Onsite Presentation
Get PDFSpeaking in public is an essential skill in employment and is expected to be a skill that new graduates can perform. Many universities have included public speaking classes in a learning curriculum as a compulsory or elective course. Many learners feel they are not capable and are afraid of making a presentation in public, especially in English. This research aims to study the factors and look at solutions used to solve public speaking anxiety (PSA) problems, exploring learners’ attitudes between online and onsite presentation. This research also explores how the script affects PSA as the script has been considered as an important factor in various studies since there are not many details about these issues. A mixed methodology was applied in this research to gain in-depth information. The quantitative part was conducted through a questionnaire while the qualitative part was conducted through in-depth interviews and classroom observation. The participants were 57 Thai undergraduate students who had enrolled in a public speaking course