Institut STIAMI Online Journal System (Sekolah Tinggi Ilmu Administrasi Mandala Indonesia)
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IMPLEMENTASI PROGRAM KELAS PAJAK SEPUTAR E- FAKTUR DAN PKP “KANG KASEP DALAM RANGKA MENINGKATKAN KEPATUHAN PENGUSAHA KENA PAJAK PADA KANTOR PELAYANAN PAJAK PRATAMA BEKASI UTARA
Get PDFThe evolving taxation system at the North Bekasi Primary Tax Office has led to the creation of the Tax Class Program on E-Invoice and Taxable Entrepreneur "Kang Kasep" aimed at enhancing the tax compliance of taxable entrepreneurs who are not yet fully aware of their rights and obligations in the reporting and payment of periodic VAT, thereby reducing the issuance of Tax Invoices and providing certainty to taxable entrepreneurs. This research aims to discover and analyze the implementation of the Tax Class Program on E-Invoice and Taxable Entrepreneur "Kang Kasep" in enhancing tax compliance among itaxable entrepreneurs at the North Bekasi Primary Tax Office, as well as the obstacles and efforts in implementing the Tax Class Program on E-Invoice and Taxable Entrepreneur "Kang Kasep" This research employs a descriptive qualitative research method. Data collection methods include interviews. observations, and documentation. The author utilizes the Policy Implementation Theory according to Van Metter & Van Horn (Mulyadi, 2015 72). The results indicate that the Tax Class Program on E-Invoice and Taxable Entrepreneur "Kang Kasep" has been running quite optimally although there are still challenges with taxable entrepreneurs who are not yet aware of the "Kang Kasep" Tax Class Program Additionally some taxable entrepreneurs still require more extensive socializationregarding the implementation of this program
Pengaruh Stres Kerja Dan Lingkungan Kerja Terhadap Turnover Intention Karyawan PT. Sentra Duta Sakti Jakarta Utara
Get PDFHigh turnover intention can give a negative impact on organizational effectiveness because companies lose experienced human resources and have to invest time and efforts to train new employees. This study is intended to find out the effects of work stress and work environment on the turnover intention of employees of PT. Sentra Duta Sakti North Jakarta. This study uses a quantitative method. Data collection techniques are in the form of questionnaires and literature. Population in this study are employees of PT. Sentra Duta Sakti North Jakarta. Sampling techniques in this study are saturated samples (total sampling) with total samples of 110. The results of this study indicate that work stress and work environment give positive and significant effects on employee turnover intention of 76.9%
The Impact of Brand Attitude on Brand Image and Equity in The Indonesian Outdoor Industry
Get PDFThis study examines the impact of brand attitude on brand image and brand equity for the Eiger Indonesia brand. In the context of intense competition in the outdoor products industry, understanding the influence of consumer attitudes on brand image and equity is crucial for effective marketing strategies. This study aims to analyze the relationship between brand attitude, brand image, and brand equity in the context of Eiger Indonesia. The research population is social media users who buy products from Eiger Indonesia. This research uses a quantitative approach with a survey method involving 160 consumers of Eiger products. Data collection used purposive sampling method through online questionnaires and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results showed that a positive attitude towards the brand significantly improved brand image, and a strong brand image contributed significantly to brand equity. Eiger is advised to explore more focused marketing strategies based on the findings of this study, to strengthen consumers\u27 positive attitudes and brand image, and maximize their brand equity. The implications of this study significantly contribute to Eiger\u27s brand equity showing that a positive brand image not only strengthens brand perception, but also increases brand value in the eyes of consumers
Consumer Behavior in The Digital Age: A Qualitative Analysis of Online Shopping Patterns in Indonesia
Get PDFThe development of digital technology has significantly changed consumer behavior, including in Indonesia. This research aims to qualitatively analyze consumer online shopping patterns in Indonesia. Using in-depth interview methods and content analysis, this research explores the factors that influence consumer decisions in online shopping, e-commerce platform preferences, as well as the challenges and obstacles they face. The research results show that ease of access, product variety and price promotions are the main factors that encourage consumers to shop online. Apart from that, trust in transaction security and product quality also plays an important role in purchasing decisions. This research also found that social media plays a significant role in influencing consumer shopping behavior through product recommendations and reviews. However, several challenges such as limited internet infrastructure and lack of technological knowledge among certain consumers remain obstacles to wider adoption of online shopping. The findings from this research provide insights for e-commerce companies and policymakers to develop more effective strategies for promoting online shopping and improving consumer experiences. This research also suggests the need for education and infrastructure improvements to support the growth of e-commerce in Indonesia
Keputusan Pembelian Produk Ayam Nelongso Melalui Ulasan di Media Sosial di Kalangan Mahasiswa UIN Sunan Ampel Surabaya
Get PDFThis research aims to describe the influence of reviews on social media on purchasing decisions for Ayam Nelongso products among students at UIN Sunan Ampel Surabaya. In the era of globalization and technological advances, social media has become an important platform for disseminating information and influencing consumer behavior. The method used is quantitative by collecting data through questionnaires distributed to students who are active on social media. The research results show that the credibility of reviews, social interactions, and recommendations from friends greatly influence purchasing decisions. This research also reveals the importance of effective marketing strategies through social media to increase customer satisfaction and loyalty. It is hoped that these findings can provide insight for culinary business people in understanding consumer behavior and utilizing social media as an effective marketing tool
Peran Relawan Pajak Dalam Upaya Meningkatkan Pelayanan Perpajakan Di Kantor Pelayanan Pajak Pratama Bekasi Barat
Get PDFTax services play a crucial role in influencing taxpayer satisfaction. However, the service provided by the tax authorities at the West Bekasi Pratama Tax Service Office has not reached its maximum potential, resulting in suboptimal levels of taxpayer satisfaction. To address the issue, the Directorate General of Taxes (DJP) collaborates with Tax Centers in various universities, including the Tax Center at STIAMI Institute, through the Tax Volunteer Program. This study aims to analyze the role of tax volunteers in enhancing tax services at the West Bekasi Pratama Tax Service Office and identify the obstacles and solutions in the tax volunteer assistance. The theoretical framework used is Levinson’s theory of roles. The research method employed is a qualitative approach, specifically descriptive research. The data used in this study consists of primary data obtained through informant interviews, as well as secondary data. Data collection techniques include interviews, observations, and documentation. The findings of the study indicate that the role of tax volunteers in improving tax services is quite optimal, as taxpayers express satisfaction with the assistance provided by tax volunteers in completing their Annual Individual Tax Returns (SPT). As a result, taxpayer satisfaction with the services has increased to 91.11%. However, several obstacles exist in the implementation of the tax volunteer program, including conflicting schedules, insufficient taxpayer knowledge, some tax volunteers lacking competence, limited human resources for EFIN creation, absence of queue numbers, and occasional server downtime
Analisis Implementasi Digitalisasi Kualitas Pelayanan Publik
Get PDFThe topic to be analysed in this paper is the digitalisation of public service quality, which is an effort to improve public services using digital technology and data. Digitalisation of public service quality focuses on providing services that are more efficient effective and more transparent. Digitalisation of public service quality is implemented in the transformation of technology from analogue to digital processes. This topic is interesting to study because it is motivated by the results of Cordella &; Lindgren et al, 2019; Ranerup & Henriksen, 2019; Wihlborg, Wirtz et al, 2019), the conclusion of their research is "Digitalisation of public service quality changes public services by promising more efficient, more effective, and more transparent". The phenomena that occur in public services in Indonesia include service discrimination, the absence of certainty of time and cost and the low level of public satisfaction with public services, raising the question of what concrete steps the government has taken to overcome these public service problems. One of these concrete steps is the implementation of digitisation using internet-based information technology in the provision of various DKI Jakarta government services to the community. The writing of the article was carried out with a quantitative descriptive analysis method, data sources in the form of primary data and secondary data. Primary data collection by distributing questionnaires through google form. The results of primary data collection were processed and analysed using Ms Excell. The research location was conducted in the city of Jakarta as a smart city or smart city, involving 325 respondents who live in Jakarta with a minimum education requirement of high school equivalent, minimum age 21 years maximum 60 years, from various professional backgrounds including TNI / Polri, state civil apparatus, private sector, educators, journalists and entrepreneurs. The conclusion is that by implementing digitalisation of public service quality, it has succeeded in improving the quality of services provided by the Jakarta government to the community. The recommended advice related to implementing digitalisation of public service quality is to increase innovation and increase community support for digitalisation programs through socialisation and relevant, reliable and continuous training
REVOLUSI MENTAL MELALUI PENERAPAN KEBIJAKAN GERAKAN MAGRIB MENGAJI DI KABUPATEN LEBAK
Get PDFMaghrib Mengaji Community Movement or better known as GEMMAR Mengaji is a national program of the Ministry of Religion of the Republic of Indonesia which is launched in every Province and Regency / City in Indonesia(Revelation, 2018). Indonesian Muslims constitute the majority community where almost all Indonesian citizens are predominantly Muslim. According to the 2010 statistical data, Muslims in Indonesia totaled 207,176,162 people or 87.18% followed by Christianity with a percentage of 6.96%, in the next position, namely Catholicism with a percentage of 2.91%, Hinduism 1.69%, Buddhism. 0.72, and Khong hu chu 0.05%. Today people prefer to spend their time watching television than reading the Koran or other positive activities(Kristiawan, 2016). This also happens in Lebak Regency as an area which also has the characteristics of the majority being Islam. So that with the implementation of the perda, the magrib reciting movement can bring about mental changes in thinking, especially among children and adolescents for a better life. The method used in this research is a qualitative method. The results in this study indicate that the implementation of the maghrib recitation regional regulation is quite good if viewed from the communication dimension which shows the socialization carried out by the implementing agency, resources in the form of incentive support for reciting teachers, adequate facilities in the implementation of magrib recitation, and the number of teachers. sufficient recitation
Kinerja Pejabat Pengelola Informasi dan Dokumentasi (PPID) Kabupaten Bungo dalam Pemenuhan Ketersediaan Informasi Publik
Get PDFAccess to services in accordance with the Public Information Disclosure Act directs all public bodies that utilize state/local budgets, must have Pejabat Pengelola Informasi dan Dokumentasi (PPID) whose duties and obligations provide information services to the public in order for the distribution of information so that aspects that prioritize services can occur properly. This study examines how the PPID performance of Bungo Regency Government in the fulfillment of public information availability.
This research uses a qualitative method with descriptive analysis. Data analysis techniques using the model of Miles and Huberman. Furthermore, this study uses a data validity experiment using the Triangulation Method, namely by comparing information or data in different ways to obtain the correctness of information.
The results showed that the performance of PPID Bungo Regency in the fulfillment of the availability of public information has not been maximally shown resulting in the service of unsatisfactory information received by the community. The cause is due to the lack of public information. The public does not always get the public information that is intended. Nevertheless, the development of public data/information has not been carried out. As the main provider of public information, the Regional Device Organization (OPD) as the Auxiliary PPID in Bungo Regency has not performed the function of depositing information to the main PPID by applicable rules
Implementasi Program Kartu Identitas Anak Dalam Pelayanan Administrasi Kependudukan di Kelurahan Kalijudan Kota Surabaya
Get PDFBerdasarkan data Badan Pusat Statistik kurun waktu 5 tahun terakhir, 30.1 persen atau 79 juta jiwa dari seluruh penduduk Indonesia adalah anak-anak. Untuk itu, pemerintah mempunyai strategi program kartu identitas anak di Peraturan Menteri Dalam Negeri Republik Indonesia Nomor 2 tahun 2016. Implementasi program ini agar pemenuhan hak dan perlindungan anak yang belum memiliki KTP untuk mendapatkan tanda pengenal kependudukan. Akan tetapi, tidak menutup kemungkinan bahwa sebagian masyarakat tidak tertib pengurusan administrasi kependudukan kartu identitas anak. Artikel ini bertujuan untuk menganalisis dan mendeskripsikan Implementasi Program Kartu Identitas Anak dalam Pelayanan Administrasi Kependudukan di Kelurahan Kalijudan Kota Surabaya beserta aspek internal dan aspek eksternal. Penelitian dilakukan menggunakan metode kualitatif deskriptif. Pengumpulan data melalui wawancara, observasi, dan dokumentasi. Analisis data dengan cara reduksi data, penyajian data, serta penarikan kesimpulan. Hasil penelitian menunjukkan bahwa aspek internal dan eksternal yang memiliki hubungan terhadap pelaksanaan Implementasi Program Kartu Identitas Anak dalam Pelayanan Administrasi Kependudukan di Kelurahan Kalijudan Surabaya sudah berjalan dengan baik. Hal ini dibuktikan ketersediaan sumber daya manusia atau pegawai yang memadai serta berkompeten, SOP pelayanan jelas, pelayanan di kelurahan dan balai RW secara online pada website Klampid New Generation. Namun, sosialisasi perlu ditingkatkan kembali supaya meningkatkan kesadaran warga tentang manfaat dan kepemilikan dokumen kependudukan kartu identitas anak