Institut STIAMI Online Journal System (Sekolah Tinggi Ilmu Administrasi Mandala Indonesia)
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Sosialisasi Protokol Kesehatan Dalam Melakukan Perjalanan Pada Masa Pandemi Covid-19
No full textWabah Corona Virus Disease 2019 (COVID-19) yang muncul di Wuhan, China pada akhir 2019 telah menjadi pandemi internasional yang memicu respons global. Pemerintah Indonesia merespons dengan Keputusan Presiden nomor 11 tahun 2020, menetapkan keadaan darurat kesehatan masyarakat. Artikel ini mengulas dampak penyebaran COVID-19 terhadap sektor pariwisata dan ekonomi, dengan fokus pada langkah-langkah pemerintah, seperti kebijakan new normal. Protokol kesehatan 5M, mencuci tangan, memakai masker, menjaga jarak, menjauhi kerumunan, dan mengurangi mobilitas, menjadi dasar pencegahan yang disosialisasikan. Sebagai respons, Institut Transportasi dan Logistik (ITL) Trisakti melakukan kegiatan Pengabdian kepada Masyarakat (PkM) di Bandara Internasional Yogyakarta. Tujuannya adalah meningkatkan kesadaran pengunjung bandara akan penerapan protokol kesehatan. Hasil kegiatan PkM melibatkan sosialisasi langsung dan kunjungan industri dengan manajemen Bandara Internasional Yogyakarta pada Maret 2022. Penerapan protokol kesehatan di Bandara Yogyakarta menjadi fokus, dengan melibatkan tim PkM dan mahasiswa ITL Trisakti. Pandemi COVID-19 telah memberikan dampak signifikan pada perilaku masyarakat dan perjalanan. Penyuluhan dan edukasi terus menjadi kunci dalam menghadapi tantangan new normal. Artikel ini juga mencakup rekomendasi untuk meningkatkan sosialisasi protokol kesehatan dan mendukung program vaksinasi. Kesimpulannya, kegiatan PkM ITL Trisakti di Bandara Internasional Yogyakarta merupakan upaya nyata dalam meningkatkan kesadaran dan penerapan protokol kesehatan COVID-19 di ruang publik. Disarankan untuk terus menggelar kegiatan serupa sebagai bagian dari budaya baru dalam menghadapi era new normal
Efektivitas program Mass Rapid Transit (MRT) dan Kemacetan di Kota Jakarta
No full textCongestion in the Jakarta City has received serious attention, so the Jakarta City Government built the MRT (Mass Rapid Transit) as an alternative mode of transportation to solve congestion problem. The purpose of this study is to know how the effectiveness of the MRT Program to overcome congestion in the Jakarta City. The research method is qualitative, data collection is done through interviews, observation and documentation. The effectiveness theory with indicators : target accuracy program, socialization program, objectives and monitoring program. The research results show that the MRT Program is effective in preventing congestion in Jakarta from the target accuracy program, socialization and monitoring program perspective. While from objectives program perspective is not effective yet.
ABSTRAK
Kemacetan di Kota Jakarta mendapat perhatian yang serius, sehingga Pemerintah Kota Jakarta membangun MRT (Mass Rapid Transit) sebagai alternatif moda transportasi untuk mengatasi masalah kemacetan. Tujuan penelitian adalah untuk mengetahui bagaimana efektivitas Program MRT dalam mengatasi kemacetan di Kota Jakarta. Metode penelitian yang digunakan adalah kualitatif, pengumpulan data dilakukan melalui wawancara, observasi dan dokumentasi. Teori efektivitas dengan indikator : ketepatan sasaran program, sosialisasi program, tujuan dan pengawasan program digunakan sebagai kerangka pembahasan. Hasil penelitian menunjukkan bahwa Program MRT efektif dalam mencegah kemacetan di Jakarta dari segi ketepatan sasaran program, sosialisasi dan pemantauan program. Sedangkan dari segi tujuan program belum efektif
Peran Komunikasi Keluarga Dalam Pembentukan Identitas Sosial Anak (Studi di Desa Kertajaya Kecamatan Padalarang Bandung Barat)
Get PDFThe process of forming social identity does not occur automatically; it isinfluenced by various factors, one of which is communication within the family.Family communication plays a crucial role in shaping children\u27s social identity.Through effective communication, families can help children develop self-confidence, social skills, and an understanding of the norms of social life. Thisresearch aims to analyze the role of family communication in the formation ofchildren\u27s social identity, identify factors that influence the effectiveness ofcommunication within the family, and provide practical recommendations forparents and educators in supporting the development of children\u27s social identitythrough effective communication. The research employs a qualitative approach.The findings indicate that the social identity of children in Kertajaya Village,Padalarang District, West Bandung, is shaped by traditional family structures, theparents\u27 profession—primarily as teachers—and daily interactions that includesocial support, empathy, and openness. Parents\u27 roles as teachers enable them toeducate their children both at school and at home, integrating educational valuesand discipline into the household
Pengaruh Perilaku Birokrasi, Disiplin Kerja dan Kualitas Pelayanan terhadap Kepuasan Layanan Wajib Serah Karya Cetak dan Karya Rekam di Perpustakaan Nasional
Get PDFThis study aims to analyze the effect of bureaucratic behavior, work discipline and service quality toward service satisfaction of compulsory submission of printed and recorded works at the National Library. The population of this research is all compulsory submission of printed works and recorded works that receive services at the Deposit Unit of the National Library of Indonesia. The sample in this study are 106 respondents using the probability sampling method, namely simple random sampling, then processed with multiple regression analysis. The independent variables in this study are bureaucratic behavior, work discipline and service quality and the dependent variable is the compulsory submission service satisfaction of printed works and recorded works. The results of this study indicate that bureaucratic behavior has a significant effect on service satisfaction, work discipline has a significant effect on compulsory submission service satisfaction and service quality also has a significant effect on compulsory submission service satisfaction, in simultaneous testing is bureaucratic behavior, work discipline and service quality affect compulsory submission service satisfaction
Evaluasi Kebijakan Kualitas Layanan Administrasi Kependudukan Dan Pencatatan Sipil Secara Online(Alpukat Betawi) Pasca Masa Pandemi Covid- 19 Di Wilayah Kecamatan Tambora
Get PDFPada tahun 2023 pasca pandemi covid-19 penerapan pelayanan administrasi kependudukan dan pencatatan sipil secara online melaui aplikasi Alpukat Betawi (Akses Langsung Layanan Kependudukan Cepat, Akurat) masih di lakukan namun sampai saat ini aplikasi alpukat betawi masih banyak menerima ulasan yang tidak baik dari masyarakat,adanya keluhan dari masyarakat menimbulkan pertanyaan terkait kualitas layanan secara online. Tujuan penelian ini adalah untuk mengevaluasi Kualitas Layanan Administrasi Kependudukan Dan Pencatatan Sipil Secara Online Pasca Masa Pandemi COVID-19 Di Wilayah Kecamatan Tambora. Penelitian pada tesis ini menggunakan penelitian deskriptif kualitatif dengan studi penelitian lapangan menggunakan teknik observasi dan wawancara. Hasil dari penelitian ini adalah Pelaksanaan kebijakan layanan administrasi kependudukan dan pencatatan sipil secara online pasca masa pandemi covid- 19 di wilayah Kecamatan Tambora belum berjalan dengan baik dikarenakan kualitas layanan administrasi kependudukan dan pencatatan sipil secara online masih terdapat kekuranga dan belum sesuainya kebijakan dengan kebutuhan masyarakat karena masih ditemukan masyarakat yang lebih memilih pelayanan secara offlin
Pengaruh Kualitas Layanan, Kemudahan Pengguna Serta Kepercayaan Pelanggan terhadap Minat Pengguna Pada Aplikasi BliBli.com
Get PDFBlibli.com is an e-commerce site with an e-commerce concept which was founded on July 25 2011 by PT Global Digital Niaga (GDN). Looking at the current phenomenon, Blibli.com has five million downloads with a rating of 4.1 but only has 127,199 users. This research uses the variables Service Quality, User Ease, Customer Trust and User Interest. The purpose of this research is to determine the quality of service on user interest carried out by Blibli.com, determine the ease of use by Blibli.com customers, and determine customer trust in the influence of user interest variables.The population in this research is Blibli.com customers with a total sample of 181 respondents using a non-probability sampling method, namely purposive sampling technique. This research uses descriptive analysis techniques and simple regression. The results of this research show that the service quality, ease of use and customer trust in user interest in Blibli.com are "very good". Based on the results of simple regression analysis and hypothesis testing, it shows that the variables of service quality, ease of use and customer trust have a positive and significant effect of 64.1% on the user interest variable.It is hoped that this research will be useful for PT Global Digital Niaga (GDN) in order to achieve increased interest in users of the Blibli.com applicatio
Pengaruh Gaya Kepemimpinan Dan Motivasi Kerja Terhadap Disiplin Kerja Pegawai Negeri Sipil Pada Sekretariat Kota Administrasi Jakarta Selatan Tahun 2023
Get PDFThe lack of discipline among employees at the Secretariat of South Jakarta City Administration has become an issue that requires attention as it can impact the performance of civil servants, ultimately affecting the quality and quantity of government services. This issue is attributed to factors such as slow task completion, leadership style, and motivation. The aim of this research is to utilize the research problem formulation to identify, assess, and analyze the influence of leadership style and work motivation on the discipline of employees at the Secretariat of South Jakarta City Administration. This study is descriptive quantitative research, conducted on a population of 130 employees at the Secretariat of South Jakarta City Administration in the year 2023, with a sample size of 65 individuals (50% of the population). Data was collected through the distribution of questionnaires to respondents and analyzed using multiple regression analysis in SPSS version 25. From the results of the research and analysis, it can be concluded that leadership style partially contributes to 65,2% of employee discipline at the Secretariat of South Jakarta City Administration, work motivation contributes 42,8%, and when considered simultaneously, leadership style and work motivation together contribute 67,2% to employee discipline, with the remaining 32,8% influenced by other factors not included in this study
Analisis Efektivitas Pemberian Insentif Pajak Hiburan Pada Masa Pandemi Covid-19 Di Badan Pengelola Keuangan Daerah Kota Tangerang Tahun 2019-2021
Get PDFThe effectiveness of providing entertainment tax incentives is a method uses to achieve targets in realization. This study aimed to determine how effective the provision of entertainment tax incentives at the Tangerang City Regional Financial Management Agency in 2019-2021. This research method used descriptive qualitative methods through data collection techniques using observations, interviews, documentation. Informants were selected using purposive sampling technique and have expertise in this field. The results of this study indicated that the effectiveness of providing entertainment tax incentives in increasing local revenue at BPKD Tangerang City has not been maximized in its realization so that it does not reach the target in the implementation process there are still obstacles that affect the effectiveness of providing entertainment tax. There are also several ways that can be done to optimize effectiveness, such as by improving online services, improving applications so that there are no errors and maintenance, socializing and educating taxpayers and maintaining local economic sustainability by providing direct support to taxpayers
Personal Selling Communication Strategy of Oemah Tahu Purwokerto for Increasing Brand Awareness Through Entrepreneurial Tourism Program
Get PDFThe level of competition in the culinary world is becoming increasingly competitive, making marketing activities highly necessary for various culinary business actors, including Oemah Tahu Purwokerto, to enhance brand awareness through entrepreneurial tourism programs. This study aims to identify and analyze the personal selling communication strategies implemented by Oemah Tahu to increase brand awareness through entrepreneurial tourism programs. The research method used is descriptive qualitative, utilizing the Elaboration Likelihood Model theory by Richard E. Petty and John T. Cacioppo. Data collection techniques include observation, in-depth interviews, and documentation studies. The research results show that Oemah Tahu uses personal selling to directly promote their products and programs to potential customers. This strategy is effective in creating closeness, benefiting both parties and achieving the level of brand recall. These findings are related to the Elaboration Likelihood Model theory, where the majority of informants prioritize the clarity of the message content through Central Route Processing, which is more dominant and important compared to Peripheral Route Processing
Peran Penilai Pbb-P2 Dalam Meningkatkan Penerimaan Pajak Bumi dan Bangunan Perdesaan dan Perkotaan di Unit Pelayanan Pemungutan Pajak Daerah Wilayah Menteng Jakarta Pusat
Get PDFPBB-P2 plays a crucial role in maintaining the financial sustainability of local governments and ensuring adequate revenue sources to meet community needs. PBB-P2 assessors play a vital role in the assessment process and in the collection of PBB-P2. This study aims to analyze and evaluate the role of PBB-P2 assessors, analyze and evaluate the obstacles faced by assessors, and analyze and evaluate efforts to overcome the inhibiting factors in increasing revenue in the UPPPD Menteng area of Central Jakarta. This research uses a qualitative approach with a descriptive method. The data collection techniques used are interviews with 10 informants, direct observation, and written documents.The research results show that the role of PBB-P2 assessors in increasing PBB-P2 revenue in UPPPD Menteng, Central Jakarta, is quite good and meets the criteria for their role, although some obstacles remain. These obstacles include incomplete and inaccurate property data, insufficient number of assessors, limited quality of assessors due to a lack of advanced education and training programs, limited optimal individual assessments, and lack of cooperation from related agencies. Efforts that can be made by PBB-P2 assessors to overcome these obstacles include conducting socialization and increasing communication with taxpayers, proposing an increase in the number of PBB-P2 assessors, proposing quality improvement through advanced education and training programs, proposing the formation of assessment teams, and enhancing cooperation with related agencies