Institut STIAMI Online Journal System (Sekolah Tinggi Ilmu Administrasi Mandala Indonesia)
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Pengaruh Harga Dan Bukti Fisik Terhadap Keputusan Menginap di Rail Transit Suite Gambir
This research aimed to find out how much influence of price and physical evidence toward the decision to stay at the Gambir Rail Transit Suite. This research was motivated by some negative ulasans on the online travel agent Rail Transait Suite Gambir where guests who stayed there stated that the price of the stay was not commensurate with what they received and also complained about the physical evidence available. The method of this research was a quantitative method with data collection technique using questionnaires and observation. The population in this research was guests staying at the Rail Transit Suite Gambir. The number of samples successfully processed using the Slovin formula was 100 people who stayed at the Gambir Rail Transit Suite. The data analysis technique in this research used the validity test, classical assumption test, and multiple linear regression analysis with the t test and F test. Then the data was processed using the IBM SPSS 26 software program. The results of the coefficient of determination (R2) of this research showed the independent variable influenced the decision to stay partially (attached variable), namely price had a positive influence of 73.1% with t hitung value of 6.522 > t table 1.988 with significance value of 0.000 < 0.05 and physical evidence had a positive influence of 73.2% with t hitung value 6.553 > t table 1.988 with significance value of 0.000 < 0.05. Simultaneously, price and physical evidence had a positive influence on the decision to stay with F t hitung value of 211.382 > F table 3.09 with significance value of 0.000 < 0.05 and the coefficient of determination (R2) for price and physical evidence was 81%, while the remaining 19% was influenced by other variables not included in this research
229| Jurnal Administrasi Bisnis Vol 4 No 3 Juni 2024 Pengaruh Kepemimpinan Dan Motivasi Kerja Terhadap Kinerja Karyawan Divisi Import PT. Monang Sianipar Abadi Kargo (MSA Kargo)
This study aims to analyze the influence of leadership and work motivation on the performance of employees in the import division of PT. Monang Sianipar Abadi Kargo. This research uses a quantitative approach. Sampling was conducted using Arikunto\u27s theory (2010:112), which suggests that if the population is small or fewer than 100 people, it is advisable to take the entire population; if the population is large or more than 100 people, a sample of 10-15% or 20-25% or more than 30% can be taken. The sample size for this study is 39 employees in the import division of PT. Monang Sianipar Abadi Kargo. The sampling technique used in this research is non-probability sampling with a saturated sampling (Census) technique. Data testing was conducted using multiple linear regression analysis. The results of this study indicate that leadership and work motivation have a significant and positive effect on the performance of employees in the import division of PT. Monang Sianipar Abadi Kargo (MSA Cargo) simultaneously
Pengaruh Kualitas Pelayanan Dan Kemudahan Penggunaan E-wallet Terhadap Keputusan Pembelian (Studi Kasus Pada Konsumen Tokopedia Di Kemayoran Jakarta Pusat
This study aims to determine the extent to which service quality and ease of use of E-wallets influence purchase decisions. This research uses primary data from questionnaires and secondary data from literature. The population of this study includes all Tokopedia consumers using E-wallets in Kemayoran, Central Jakarta. The sample was obtained using Hair\u27s theory, resulting in 145 respondents. The research method employed is a quantitative approach with a descriptive research type. The data analysis techniques used include Descriptive Analysis, Instrument Testing, Classical Assumption Tests, Autocorrelation Tests, Multiple Linear Regression Analysis, T-Tests, F-Tests, Correlation Coefficient Determination, and Determination Coefficient, all conducted using SPSS version 26 software. The research results indicate that there is a significant partial influence of service quality (X1) on purchase decisions (a case study of Tokopedia consumers in Kemayoran, Central Jakarta) (Y) by 41.2%, and a significant partial influence of the ease of use of E-wallets (X2) on purchase decisions (a case study of Tokopedia consumers in Kemayoran, Central Jakarta) (Y) by 54.6%. Based on the F- test results, it is shown that service quality (X1) and ease of use of E-wallets (X2) simultaneously have a significant influence on purchase decisions (a case study of Tokopedia consumers in Kemayoran, Central Jakarta) (Y) by 57.7%, with the remaining 42.3% influenced by other variables not examined in this study
Pengaruh Kualitas Pelayanan, Sanksi Perpajakan, Dan Self Assessment System Terhadap Kepatuhan Wajib Pajak Orang Pribadi Pada Kantor Pelayanan Pajak Pratama Jakarta Pulogadung Tahun 2022
This study aims to determine the effect of Service Quality, Tax Sanctions, and Self Assessment System on Individual Taxpayer Compliance at Primary Tax Office of Pulogadung, Jakarta in 2022. With a sample consisting of 145 respondents who were selected through a probability sampling technique, namely simple random sampling. A quantitive approach was used in this research, with a questionnaire as a research instrument. The result of this study indicate that the service quality has a positive and significant effect on taxpayer compliance with a value 30,3%. Tax sanctions has a positive and significant effect on taxpayer compliance with a value 22,8%. And the self assessment system has a positive and significant effect on taxpayer compliance with a value 49%. While the service quality, tax sanction, and self assessment system has a positive and significant effect on taxpayer compliance with a value 55% and the remaining 45% is influenced by other variables outside the research
Analisis Implementasi Kebijakan Pengawasan Wajib Pajak Pasca Periode Pengampunan Pajak Dalam Rangka Kepatuhan Wajib Pajak Di KPP Jakarta Duren Sawit
Tax amnesty is a government policy to provide a free-pass for taxpayers to disclose incomplete or unreported income in their previous tax periods without having to face prosecution by the tax court or pay any penalty. The level of compliance of taxpayers at KPP Jakarta Duren Sawit from 2015 - 2019 was still below 80%, therefore the Directorate General of Taxes (DGT) emphasized the supervision and monitoring mechanism for the supervision of taxpayer compliance after the tax amnesty period. The target of supervision remained to be all taxpayers, both those who participated in the tax amnesty program and those who did not. This study aims to analyze the implementation of taxpayer supervision policies after the tax amnesty period in order to improve taxpayer compliance at KPP Jakarta Duren Sawit. The analytical method used was descriptive qualitative. The results show that the taxpayer supervision policies after the tax amnesty period in order to improve taxpayer compliance at KPP Jakarta Duren Sawit has been implemented well. Communication is integrated through the e-performance application so that all supervisory activities can be carried out immediately, resources have been prepared long before the tax amnesty, the disposition of the implementer has followed the applicable code of conduct, and the standard operating procedures are in accordance with policies and are not too complicated
Analisis Collaborative Governance Pemungutan Retribusi Pasar di Kecamatan Cimanggis Dalam Rangka Meningkatkan Pendapatan Daerah Kota Depok Tahun 2022 (Studi Kasus di Pasar Cisalak)
The background of this research was the receipt of the retribution fee from the Cisalak Market in Depok City, which had not reached the specified target in the last 3 years and the discovery of increasing unoccupied stalls and stands. This research aimed to identify the form of Collaborative Governance that had been applied in the collection of market retribution fees at Cisalak Market. This research used descriptive qualitative research method. Data collection used interview, observation, and documentation techniques. The research results show that the Collaborative Governance has been implemented well and appropriately, and has involved contributions from the Government and the community. However, the Collaborative Governance in the collection of market retribution fees has not been able to increase retribution revenue to the maximum level as the specified target. This is because many illegal traders sells their items outside the market building area causing the closure of market stalls and stands. In addition, there are still many traders who have not been educated regarding the implementation of e-retribution application which is expected to provide convenience and comfort in the retribution payment process. The government and the market management still make efforts by providing strict sanctions in the form of disciplinary order and fines for illegal traders. Socialization regarding e-retribution application continues to be improved to enable traders to immediately get benefits in the form of security and comfort from fulfilling their retribution obligations; transparency can also be achieved so that in the future, especially traders, can participate in monitoring the retribution collection process
Analisis Implementasi Peraturan Daerah Kota Bekasi Nomor 09 Tahun 2019 Tentang Penyelenggaraan Lalu Lintas Dan Angkutan Jalan Kota Bekasi
The focus of this research is the implementation of the Bekasi City Regional Regulation Number 09 of 2019 concerning the Implementation of Road Traffic and Transportation which is the responsibility of the Bekasi City Transportation Service in the Implementation of Road Equipment. To measure the success of Implementation by applying the Edward III Model which includes Communication, Resources, Disposition and Bureaucratic Structure. This study aims to analyze what factors support and hinder successful implementation. This study uses a qualitative research approach with descriptive research types. Data collection techniques through interviews, observation, documentation and triangulation. Determination of informants using nonprobability purposive sampling technique. Data analysis techniques use descriptive data analysis techniques. The results of the study show that the implementation of the Bekasi City Regional Regulation Number 09 of 2019 has generally been going well. Supporting factors include communication that runs very well, support for the attitude of policy implementers and relationships between work units that are very well established making it easier to coordinate and work together. While the inhibiting factors are human resources and limited budget
Analisis Pengetahuan Wajib Pajak Umkm Pasca Diberlakukannya Peraturan Pemerintah Nomor 55 Tahun 2022 Di Wilayah Kota Bekasi
The research addresses the limited understanding of taxation among micro, small, and medium enterprises (MSMEs) in Bekasi City area, Indonesia, particularly regarding Government Regulation Number 55 of 2022, which introduces a 0,5% final income tax. Its objective is to assess the level of tax knowledge among MSME taxpayers’ post-implementation of PP Number 55 of 2022. Employing descriptive qualitative research methods, data collection involved observation, interviews, and documentation. It took palce at the Bekasi City Coorpratives and SMEs servise. Findings indicate that MSME taxpayers’ awareness remains deficient following the enactment of Government Regulation No. 55 of 2022. Suboptimal implementation attributed to insufficient outeach to business actors persists, and the regulation continues to burden MSMEs, leading to financial losses
Analisis Pelayanan Pengujian Kendaraan Bermotor Dengan System Interconnection Multiverse Di Uptd Dinas Perhubungan Kota Depok
Tujuan Penelitian ini untuk menganalisa dan mengevaluasi bagaimana analisis pelayanan pengujian kendaraan bermotor dengan system interconnection multiverse di UPTD Dinas Perhubungan Kota Depok serta hambatan dan upaya dalam mengatasi hambatan tersebut. Penelitian ini menggunakan pendekatan deskriptif kualitatif. Adapun metode pengumpulan data yang digunakan yaitu Wawancara, Observasi dan Studi Pustaka dengan 6 orang Informan. Hasil penelitian menunjukkan bahwa Analis pelayanan pengujian kendaraan bermotor dengan system interconnection multiverse di UPTD Dinas Perhubungan Kota Depok terlaksana dengan baik. Kendala kendala yang ditemukan adalah adalah kekurangan dari sumber daya manusia itu sendiri, kebijakan dari pemerintah setempat turut andil didalamya, kurangnya kesadaran dari sumber daya manusia yang kompeten, rendahnya kesadaran dalam melakukan pengujian, dan kurangnya sarana dan prasarana. Solusi dari kendala-kendala ini adalah dari kendala ini adalah dengan penambahan sumber daya manusia baru, kemudian diberikan pelatihan agar dapat memaksimalkan kemampuannya dalam bekerja, selain itu adalah memberikan fasilitas kerja serta pengawasan dan evaluasi terhadap hasil kerja yang telah dilakukan
Analisis Kinerja Monitoring Dan Evaluasi di Badan Perencanaan Pembangunan dan Penelitian Pengembangan Daerah (Studi Di Bappelitbangda Kota Bekasi Provinsi Jawa Barat)
Masalah utama yang dibahas dalam penelitian ini adalah kurang optimalnya kinerja monitoring dan evaluasi di Badan Perencanaan Pembangunan dan Penelitian Pengembangan (Bappelitbangda) Kota Bekasi. Penelitian ini bertujuan untuk menganalisis dan mengevaluasi pelaksanaan monitoring, hambatan, dan tindak lanjut yang akan dilaksanakan setelah pelaksanaan monitoring dan evaluasi kinerja di Bappelitbangda Kota Bekasi. Penelitian ini menggunakan teori Willian N. Dunn yang diukur melalui efektivitas, efisiensi, kecukupan, perataan, responsivitas dan ketepatan. Penelitian ini menggunakan pendekatan kualitatif dan melibatkan 15 informan diantaranya melaksanakan langsung proses monitoring dan evaluasi tersebut. Data dikumpukan melalui wawancara dan pengkajian dokumen. Hasil penelitian menunjukkan bahwa nilai rata-rata kinerja monitoring dan evaluasi pada Bappelitbangda sebesar 3.8/5 yang terbilang cukup. Dalam penelitian ini, diharapkan tindaklanjut dari Bappelitbangda agar dapat mengoptimalkan kinerja monitoring dan evaluasi yang dilaksakan untuk membangun Pembangunan Daera