Institut STIAMI Online Journal System (Sekolah Tinggi Ilmu Administrasi Mandala Indonesia)
Not a member yet
2340 research outputs found
Sort by
Analisis Efektivitas Proses Pelayanan Usulan Revisi Anggaran dan Persetujuan Kontrak Tahun Jamak oleh Biro Keuangan Kementerian Perhubungan
Get PDFPenelitian dalam tesis ini dilatarbelakangi belum adanya sistem digitalisasi proses pelayanan usulan revisi anggaran dan persetujuan kontrak tahun jamak oleh Biro Keuangan Kementerian Perhubungan, sehingga dalam proses pelayanan belum efektif dan efisien. Tujuan Penelitian untuk mengetahui terkait dengan efektivitas, permasalahan dan mencari solusi dari permasalahan proses pelayanan. Penelitian ini menggunakan pedekatan deskriptif kualitatif. Adapun metode pengumpuan data yang digunakan yaitu wawancara, observasi dan dokumentasi dengan 2 informan kunci, 2 informan implikator dan 3 informan biasa. Hasil penelitian menunjukan bahwa efektivitas proses pelayanan usulan revisi anggaran dan persetujuan kontrak tahun jamak sudah dilaksanakan dengan baik sesuai dengan ketentuan yang berlaku, namun masih terdapat hambatan yaitu belum seutuhnya memanfaatkan teknologi informasi atau belum adanya sistem digitalisasi yang terintegrasi, sehingga hal tersebut mengurangi tingkat efektivitas pelayanan. Upaya dalam mengatasi hambatan tersebut adalah membuat perencanaan pembangunan infrastruktur teknologi informasi berbasis digital berkaitan dengan proses pelayanan, membuat peraturan yang ditandatangani oleh Pimpinan Kementerian Perhubungan dan mensosialisasikan kepada seluruh stakeholder
Peningkatan Pemahaman Masyarakat dalam Aktivitas Konservasi Mangrove Segara Anakan Melalui Sosialisasi dan Simulasi Penentuan Variabel Penting
Get PDFPenentuan variabel penting merupakan hal yang sangat diperlukan untuk mengelola secara lestari dari ekosistem mangrove dan laguna Segara Anakan. Penentuan variabel penting tersebut dilakukan melalui aktivitas FGD dengan beberapa stakeholder yang berperan dalam pengelolaan ekosistem mangrove dan laguna Segara Anakan. Aktivitas ini bertujuan untuk meningkatkan pemahaman stakeholder dalam pengelolaan ekosistem Segara Anakan dilakukan dengan menggunakan simulasi MICMAC. Aktivitas sosialisasi dan simulasi dilakukan dengan melibatkan stakeholder yang dikelompokan menjadi beberapa cluster pelaku yaitu pemerintah (baik pemda maupun dinas), perangkat dan aparat desa, masyarakat, industri (pertamina, industry semen dan pembangkit listrik), andong perahu dan beberapa pakar. Hasil simulasi dan sosilasisasi meningkatkan pemahaman masyarakat melalui penentuan variabel utama yaitu tsunami, ROB, limbah, abrasi, sedimentasi, dan pencemaran, tambak dan perubahan fishing ground. Variabel tersebut menjadi variabel utama yang sangat mempengaruhi keberlanjutan ekosistem mangrove dan laguna Segara anaka
Meningkatkan Daya Saing UMKM melalui Analisis SWOT dan NIB
Get PDFMicro, Small, and Medium Enterprises (MSMEs) are critical as the backbone of local economies and a source of innovation in this rapidly evolving economic world. MSMEs have great potential but often face problems such as lack of capital, limited market access, and lack of knowledge of business strategies. This activity report discusses the mentoring efforts made to support MSMEs, specifically "Brewman Coffee", in analysing their business SWOT and helping them to create a Business Identification Number (NIB) to support business legality and growth. The goal of this activity is that MSMEs can prepare themselves to face market challenges and better utilise existing opportunities through this mentoring. The methods used were observation, interviews, training and mentoring, and monitoring and evaluation. The activity results show that partners understand the business strategy to be carried out and can make NIB independently. The next activity is expected that partners can continue to manage legality so that they can compete globally
Urgency Of Agile Leadership Training Using The Kirkpatrick Evaluation Model For Village Heads To Accelerate Development
Get PDFThis research is aimed at answering the question of how the village head is currently performing and how agile leadership training should be implemented with a Kirkpatrick evaluation. Data collection was carried out through semi-structured interviews with staff from Village Head Offices in 5 provinces. This regional difference was applied because researchers wanted to explore whether the leadership quality of village heads differed from one village to another. The results of this research indicate that the quality of regional heads in terms of leadership has not met expectations. This can be seen from their inability to adapt to rapid changes. The four aspects of agile leadership competency, namely context setting agility, stakeholder agility, creative agility and self-leadership agility have not been implemented properly. Therefore, it is urgent to carry out agile leadership training using the Kirkpatrick evaluation model for village heads so that accelerated development can be achieved
PENGARUH E-SERVICE QUALITY DAN E-TRUST TERHADAP REPURCHASE INTENTION PADA E-COMMERCE LAZADA (Studi Kasus Pada Pengguna Lazada di Kota Bekasi Tahun 2024)
Get PDFThis research aims to find out how much influence E-Service Quality and E-Trust have on Repurchase Intention in Lazada E-Commerce (Case Study of Lazada Users in Bekasi City 2024). This study uses a quantitative approach. Respondents in this research were consumers who had shopped online at Lazada e-commerce in Bekasi City. The number of respondents used in this research was 150 people. The sampling technique used was a purposive sampling technique with data collection techniques using questionnaires distributed via google forms. Data analysis uses multiple linear regression analysis techniques. The results of this research showed that E-Service Quality (X1) partially has a positive and significant effect on Repurchase Intention (Y) in Lazada e-commerce by 45.4%. Partially, E-Trust (X2) has a positive and significant effect on Repurchase Intention (Y) on Lazada e-commerce by 31.4%. Together E- Service Quality (X1) and E-Trust (X2) have a positive and significant effect on Repurchase Intention (Y) in Lazada e-commerce by 50.9% and the remaining 49.1% is influenced by other variables that were not examined in this research
Analisis Efektivitas Edukasi Perpajakan Bagi Generasi Gen Z Melalui Program Pajak Bertutur Untuk Meningkatkan Kesadaran Pajak Di KPP Pratama Jakarta Tamansari, Jakarta Barat
Get PDFThis research stems from the problem of low levels of tax compliance and awareness in Indonesia, especially among the Effectiveness, Tax Education, Gen Z, Tax Talk. Gen Z generation, which is a significant challenge in increasing tax compliance and awareness. This is due to the lack of socialization of tax education itself. This research aims to analyze the effectiveness of tax education. For the Gen Z Generation through the Tax Talk Program to Increase Tax Awareness at KPP Pratama Jakarta Tamansari, West Jakarta in 2023 as well as identifying the obstacles faced and efforts to overcome these obstacles. This research uses qualitative research with both primary and secondary data collection techniques. The results of the research show that the speech tax program is not yet fully effective. Indicator one shows that the achievement of objectives is quite effective, the integration indicators are effective and the adaptation indicators are not yet fully effective. The obstacles faced are the problem of unpredictable facilities and infrastructure and limited space. Limit the number of participants. Efforts made are to bring in reserve facilities and infrastructure from the KPP which should be able to provide a more adequate place so that it can accommodate many participants.
Pengaruh Corporate Social Responsibility (CSR) dan Profitabilitas Terhadap Nilai Perusahaan Pada Perusahaan Pertambangan yang Terdaftar Di Bursa Efek Indonesia Tahun 2019-2021
Get PDFThis research aims to determine the magnitude of the influence of Corporate Social Responsibility (CSR) and Profitability on the Firm Value of Mining Companies listed on the Indonesia Stock Exchange from 2019 to 2021. This study employs a quantitative approach. The sample for this research was taken using the Purposive Sampling Method, resulting in 30 samples from 10 Mining Companies listed on the Indonesia Stock Exchange (IDX) from 2019 to 2021. The data were then analyzed using partial and simultaneous Determination Coefficients. The results of the regression test show that the CSR variable does not have a significant influence on the firm value, while the Profitability variable has a significant influence on the firm value. Thus, the analysis results indicate that (1) The magnitude of the influence of Corporate Social Responsibility (CSR) on the Firm Value is 50.6%, with the remaining 49.4% explained by other variables not included in this study. (2) The magnitude of the influence of Profitability, proxied by Return on Equity, on the Firm Value is 64.4%, with the remaining 35.6% explained by other variables not included in this study. (3) The magnitude of the influence of Corporate Social Responsibility (CSR) and Profitability on the Firm Value is 67.0%, with the remaining 33% explained by other variables beyond the scope of this study
Pengaruh Kualitas Makanan Food and Beverage Departement terhadap Kepuasan Pelanggan di Oena Restoran Grand Orchardz Hotel, Jakarta
Get PDFIn the hospitality industry, customer satisfaction is very important because it is the goal of hotel companies. Therefore, the food and beverage services provided by the food and beverage department must meet customer expectations, because customer satisfaction is the customer\u27s emotional response in evaluating the customer experience using the services of the food and beverage department. The objects studied in this study were guests who used the services of the food and beverage department at Oena Restaurant Grand Orchardz Hotel Jakarta. This research uses quantitative methods with data collection techniques of questionnaires, observation and literature study. The sample for this study was 100 guests who used the food and beverage department at Oena Restaurant Grand Orchardz Hotel, and used the accidental sampling method. Data analysis techniques in this study used validity tests, classical assumption tests, coefficient of determination, t tests and simple linear regression analysis. Then the data is processed using IBM SPSS 26 software. The results of the calculation of the coefficient of determination (R2) have an influence on customer satisfaction, which is equal to 80%. Based on the results of simple linear regression analysis calculations with the t-test, a tcount value of 2.929 > 1.987 (ttable) was obtained with a p- value of 0.004. If the p-value is <alpha (5%), it can be interpreted that H1 is accepted while H0 is rejected or it can be interpreted that food quality (X) has an influence and is significant on customer satisfaction (Y) at Oena Restaurant grand Orchardz Hotel Jakart
Analisis Pengawasan Pemungutan Pajak Air Tanah Dalam Meningkatkan Penerimaan Pajak di Inspektorat Jakarta Tahun Anggaran 2022
Get PDFGroundwater Tax with DKI Jakarta Provincial Regulation No. 17 of 2010 Article 1 paragraph 9 explains that groundwater tax is a tax on the collection and or utilization of groundwater. Based on observations and interviews, several problems were identified, namely that there are still many groundwater taxpayers who are not aware of their tax rights and obligations, less than optimal supervision from the government, especially the Inspectorate to groundwater taxpayers, lack of education or socialization to taxpayers, and lack of communication between the government and taxpayers. The research method used is qualitative with a descriptive analysis approach. In this study the authors used a qualitative approach because the problems raised were directly related to humans fundamentally which depended on research and observation. The results of the research that the author conducted then the author interpreted the answers given by the informants, either through interviews, or observing data or written documents related to the Analysis of Groundwater Tax Collection Supervision in Increasing Groundwater Tax Revenue by the Jakarta Inspectorate. The author uses Quible\u27s theory in Khaerul Umam (2014) which consists of 4 indicators, namely supervised factors, where before supervision is carried out, officers who will carry out supervision should be given an understanding of what factors will be supervised, identification of expected results. Unclear identification of parameters regarding the desired results of the work activities carried out makes supervision will not run effectively, Performance measurement. Before actual results and desired results are compared, actual results must be measured. In some cases, this measurement also explains the quantity output, and Corrective action applications, where corrective action or evaluation needs to be taken to minimize the potential that occurs by implementing what is deemed necessar
Pengaruh Penerapan Modernisasi Sistem Administrasi Perpajakan Dan Kesadaran Wajib Pajak Terhadap Tingkat Kepatuhan Wajib Pajak Pada Kantor Pelayanan Pajak Pratama Jakarta Koja
Get PDFThe implementation of the Modernization of the Tax Administration System which covers the areas of organizational structure, Business Process and Information and Communication Technology, human resource management (HR) and the implementation of good governance is the government\u27s effort to increase the level of taxpayer compliance. In addition to the tax administration system, taxpayer awareness is one of the factors that influence the level of taxpayer compliance. The purpose of this study was to determine and analyze the effect of Modernization of the Tax Administration System and Taxpayer Awareness on the Compliance Level of Individual Taxpayers at the Jakarta Koja Primary Tax Service Office. This research method uses a quantitative descriptive approach. Respondents in this study were 100 individual taxpayers using nonprobability sampling technique. Methods of data analysis in this study using multiple linear regression analysis. The conclusion from the results of this study is that there is a positive and significant influence on the implementation of modernization of the tax administration system and awareness of taxpayers on individual taxpayer compliance at KPP Pratama Koja