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Ecotourism – model of sustainable tourist development
Get PDFIn the last years, the tendency in the tourism industry was that of return towards nature and towards the authentic cultural values. Among all the forms of tourism, ecotourism distinguishes itself through the strongest connection with the natural and cultural environment, representing the most valuable form of manifestation of sustainable tourism, with the fastest growth rhythm worldwide. Integrated in the sustainable development, ecotourism involves activities that directly contribute to the nature protection and to keeping the old human creations unaltered
Customer complaining behaviour – its effects on companies’ evolution
Get PDFNow days the role of the consumer in the economy is taken very seriously and, in some cases, we can easily talk about the consumer’s “supremacy”. All the efforts of the companies are concentrated on the consumers and finding the best way to attract them, but gaining their trust and building a longterm relationship is even more difficult now due to a very intense competition on all the markets. Client service can always help a company to differentiate itself from the others, this including the management of customer complaints. The subject is still very sensible because many consumers are not aware of the complaining system or are shy in displaying this kind of behaviour, so companies can develop strategies to educate and council clients regarding the complaining process, managing in this way to gain trust and also to increase profitability
Facets of pharmacists recommendation on over-the-counter market in Romania
Get PDFThis study proposes to explore the valued aspects for persons who buy dietary supplemnets and whether pharmacists recommendation influence the buying decision and in what measure. The study is based on a initial qualitative research, followed by a quantitative research, both on pharmacists and consumers from the city of Iasi. The results differ to an extent from the findings in West European studies. Pharmacists recommendation is of subjective nature, influenced by the relation they have with the over-the-counter (OTC) producing company representative and by the trust they place in a brand or anither. From the viw of the customers, pharmacists recommendation has certain power in taking the decision to buy but it is not the most important aspect nor the only one taken into consideration. The reasearch identifies 6 important aspects for the customers when they buy OTC products and 4 aspects that the pahramacists take into account when recommending a producer od dietary supplements to the pacients
Change management and its effects on organizational resources
Get PDFChange is a factor of strong impact especially on the managerial functions related to coordination and training of resources. Change Management has a broad spectrum of interpretations, referring to several types of changes, but is generally used in the managementprocesses, in strategic management and the management of information, including the electronic function of information. Human Resources Change Management can be reactive or proactive, in the latter case the conditions for initiating changes that are part of the strategic objectives of the organization
European Competition Policy in time of crisis. To be or not to be
Get PDFIt is a known fact that Competition and all the policies implied by it have a positive impact on Economy. But what happens when financial crisis strike? Has Competition Policy an autoregulatingpower or it must be helped by International Institution? What is the road to be followed in time of recession
Recently aspects regarding International Auditing Standard 200 „Overall Objectives of the Independent Auditor and the Conduct of an Audit in Accordance with International Standards on Auditing”
Get PDFThe purpose of an audit is to enhance the degree of confidence of intended users in the financial statements. This is achieved by the expression of an opinion by the auditor on whether the financial statements are prepared, in all material respects, in accordance with an applicable financial reporting framework. The International Standard on Auditing 200 (ISA 200) deals with the independent auditor’s overall responsibilities when conducting an audit of financial statements in accordance with International Standards on Auditing (ISAs)
Particularities of the European Union enlargement process
Get PDFThe European integration model has proven to be so far a successful one, with a high consideration from the other countries of the world and their attempts to replicate its components and to learn from its experience of regional integration is perhaps the most sincere form of appreciation. Contemporary global economy knows various other models of economic integration, but none of the existing forms of regional integration was not up to the achievements of the EU which is distinguished primarily by the stage reached and function andits ability to create unity in the context of diversity. Irreversible process, and currently ongoing, and designed to produce positive results in perspective, the enlargement is one of the most significant factors of European construction success, always accompanying its history, marking the development, institutional structure, mode of cooperation and its policies. For these reasons, the present paper aims to approach the European integration model by the factors that influenced the enlargement and also by the course of events that are reflected in so-called “waves” of EU enlargement
The evolution of the project management
Get PDFProject management has appeared and developed based on scientific management theory during the \u2750s-\u2760s of the last century. After the 1990s of the last century, we can say that project management has truly become an independent discipline, which has a huge impact on the success or failure of companies which are engaged in major projects
The knowledge - as production factor
Get PDFIn the current economic context, knowledge becomes the new nucleus of progress. If in the traditional economy the production factors were land, labor and capital, in the new economy knowledge is the major component of the productive system. Through the present study we try to clarify the position of knowledge in the production system and its role as a production factor, by explaining how it effective acts and contributes to the increase of welfare at the organizational and national levels
Informational system. Documents management
Get PDFProductivity growing, as well as reducing of operational costs in a company can be achieved by adopting a document management solutions. Such application will allow management and structured and efficient transmission of information within the organization