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Critical Success Factors That Affect Lean Management Systems Implementation in Manufacturing Companies - A Case Study of Glaxosmithkline (GSK)
No full textA Research Project Report Submitted to the Chandaria School of Business in Partial Fulfilment of the Requirement for the Degree of Masters in Business Administration (MBA)Lean management has significantly become a significant factor in enhancing organizational success. Evidence around the world has found a link between modern day organizational performances with the capacity to advance competitiveness. This has catalyzed players in the manufacturing scene to pursue concerted initiatives geared towards the realization of competitiveness. Lean management is one approach that focuses strongly on continuous improvement of organizational processes towards realization of increased efficiencies. Using a firsthand practical assessment, the study conducted an evaluation into the critical factors that influence effective implementation of lean management program in manufacturing companies in Kenya. The study sought to evaluate the effects of critical factors notably, leadership & management, communication, finance capability, skills & expertise and finally organizational culture on the effective implementation of lean management programs within manufacturing companies.
The study adopted case study research design as it was the most convenient process through which a comprehensive assessment on the effects of lean management factors can be made in a practical basis by observation and evaluation of first hand lean management implementation. The case study was GlaxoSmithKline (GSK) Corporation which is a pharmaceutical and biotechnology company that has adopted lean management program, referred to as GSK Production System. The population of study included all employees in the organization who have direct interaction with the system on a day to day basis. The stratified sampling technique was used in this study. The study utilized a structured questionnaire which had close ended questions covering all the critical components of lean management. Data collected was analyzed using descriptive and inferential statistics. Descriptive statistical analysis included methods for describing, showing or summarizing raw data mainly a measure of central tendency, mean and spread, standard deviation. Raw data was visualized by use of tables and graphs which helped in presenting the data in a more meaningful way for simpler interpretation. This method will describe the central position of all employee feedback frequency distribution data. Both Pearson Product-Moment correlation and Multiple Regression analyses were used to test for relationship between the dependent and independent variables. For this study, data analysis tool to be used will be statistical package for social sciences (SPSS) computer software version 22.0. A response rate of 83% was achieved, thus providing sufficient information required for assessing the critical factors that influence effective implementation of lean management across manufacturing companies in Kenya.
The study established that leadership and management were vital components for the effective implementation of lean management in manufacturing companies. The study established a p value of 0.620 which indicated a strong positive correlation between leadership and management and the implementation of lean management program. The study found that communication defined the network through which critical information on the implementation of lean management programs is exchanged. The study found that that financial capability is the backbone of effective implementation of lean management system.
The study makes a conclusion that, skills and expertise are critical advance requirements for the effective implementation of the lean management system. The study concludes that the organization culture is critical in the development of the framework that highlights the process and the areas which shall be affected in the process of implementation of the lean management system. These factors had a statistically significant relationship with lean systems.
The study recommends that organizational leadership assume the leadership responsibility for the effective implementation of lean management programs. The study recommends for a comprehensive initial assessment of the communication needs in the initial stages for implementing the lean management program. The study recommends for commencement of lean management implementation upon the availability of sufficient financial resources that will be required for the implementation of the system. The study recommends that, highest priority should be given to the training and imparting of technical skills as basic requirement for interaction with the lean management platform. Since lean management implementation has five stage phases, it is recommended that future studies should focus on a fully deployed and mature system that has already realized the benefits which is realistic and measurable through metrics. The study recommends on benchmarking with other industries to validate all the mentioned factors and evaluate the possibility of prioritizing the factors based on the impact felt on the companies
Influence of Strategic Management Practices On Islamic Banks Performance in Kenya
No full textA Research Project Report Submitted to the Chandaria School of Business in Partial Fulfillment of the Requirement for the Degree of Masters in Business Administration (MBA)The general objective of the study was to examine the influence of strategic management practices on Islamic banks performance in Kenya. The study was guided by the following specific objectives: to examine if Islamic banks in Kenya practice strategic management, to examine if strategic management influences Islamic banks’ performance in Kenya, to analyze challenges faced by Islamic banks when implementing strategic management practices.
The research design that was adopted was a descriptive research design. The population of focus in this research was commercial banks in Kenya. The study worked with a sample of 60 respondents from two commercial banks offering Islamic Banking products and one Islamic bank in Kenya. These are Kenya Commercial Bank, Barclays Bank and Gulf African Bank. The sampling technique employed was stratified random sampling because of the heterogeneous nature of the population. In this case, convenience sampling was employed whereby the willingness of the respondents were key determinants of what constitutes the representative sample.
Primary data for the research was collected through use of questionnaires that comprised both closed and open ended questions that sought to measure strategic response for effective customer retention. Respondents were required to respond to questions developed from the three research questions which did provide substantial data for analysis to derive conclusions. The data was analyzed using SPSS Statistics in terms of percentages, mean, as well as regression tables and presented in form of tables and figures to elicit the findings in light of the three research objectives.
The study revealed that majority of the respondents agreed that the following are key strategic issue management practices: Globalization, New technology, Global financial crunch, Exchange rate fluctuation, Operation cost, ISO certification, Changes in government policy, Emergence of new competitors and finally Changes in top management.
The study further revealed that majority of the respondents agreed that among the benefits of strategic issue management include: improved performance, improved efficiency, insurance against risk and finally strategy effectiveness.
Finally, the study revealed that time taken in discussing and verifying strategic issues is a challenge to SIM the resources required for strategic issue handling are inadequate, refusal by top management to submit to SIM, systems delay in information flow, stakeholder resistance in SIM implementation, strategic issue management gets great deal of resistance from the impacted people in the organization. There is a feeling of less teamwork on the strategic issue management department in the organization.
The study recommends that the response to strategic issues for Islamic banks should involve all managers in the strategic planning to help them achieve its plan. Second, all managers should also be involved in strategic issue management to give them adequate decision making authority in the implementation of the strategies and have a documented procedure on how to handle strategic issues. Third, the document procedures to handle strategic issues should incorporate evaluation of strategic issue management for continuous improvement of the process.
The study recommends that Islamic banks need to focus on the benefits of strategic issue management such as improved performance, improved efficiency, insurance against risk, and finally strategy effectiveness. This should inform the decisions made by the organization.
The study recommends that all the stakeholders in the industry should incorporate the findings of this study, especially the identified strategic issue practices and challenges facing the industry in making their decisions
Determinants of Access to Credit by Women Owned SMEs in Migori Town, Kenya
No full textA Project Report Submitted to the Chandaria School of Business in Partial Fulfilment of the Requirement for the Degree of Masters in Business Administration (MBA)Small and medium-sized Enterprises (SMEs) have a crucial role in an economy and are key source of economic growth. This is because of their dynamism and flexibility and can adapt quickly to changing market demand and supply situations. SMEs also generate employment, help diversifying economic activity and make significant contribution to export trade. SMEs in market economies are the engine of growth and development. SMEs contribute to sustainable growth and employment generation in a significant manner due to their private ownership, entrepreneurial spirit, flexibility and adaptability as their potential to react to challenges and changing environments in a competitive market frame-work. Women occupy pivotal positions in SMEs. Financial Institutions, to establish a foothold in the SME space, need to increasing access to finance for women-owned or women operated businesses as this is a sound strategy for them. Therefore, supporting women entrepreneurship by means of training and granting financial support is a key step to take towards guaranteeing the contribution of women to national economic development.
Though women constitute 52% of the total Kenyan population, majority of them in the SME sector have been excluded from the formal financial services – for example, few have bank accounts, can access loans and money transfer service. The rural women are more disadvantaged than their urban counterparts as such they are constrained to venture in income generating activities by social cultural factors, credit product features as well as SME firm’s characteristics.
The general objective of this study was to establish the determinants of access to credit by women owned SMES in Migori town. The specific objectives in this study were; i) To find out the influence of product features on credit access by women owned SMEs in Migori town; ii) To establish the influence of socio cultural factors on credit access by women owned SMEs in Migori town and finally iii) To determine the influence of firm characteristics on credit access by women owned SMEs in Migori town. The study employed a descriptive research design to establish the factors influencing credit access by women owned enterprises in Migori town. This study used a questionnaire as the research instrument to collect primary data from the target population comprising of 1281 registered businesses owned by women. A pilot test was conducted to confirm the research instrument appropriateness for the study. Reliability tests were also conducted using ten questionnaires to determine the ability of the questionnaire to measure repeatability, stability or internal consistency. For content and construct validity to establish the factors influencing credit access by women owned enterprises in Migori town, expert judgment was sought from the supervising lecturer to ensure the questionnaire is appropriate for the study. The primary data collected will be analyzed using SPSS version 21 and results will further be presented using pie charts and tables.
The study results have provided useful information and insight to financial institutions, policy makers (including national and county governments) and SME community on how to improving financial support for women can increase the number of new businesses, which in turn, would boost economic activity, enable the expansion of old businesses, leading to increased productivity and growth. Women constitute a formidable demographic force and their ability to play this role effectively and contribute to the economic growth of their communities depends on how far the society supports their development. Empowering women is the current crucial challenge, which calls for constant review of policies, re-assessment of priorities, commitment of adequate financial resources, and effective implementation of programmes
Effect of Monitoring and Evaluation System in Program Implementation: A Case of NGOs in Nairobi County, Kenya
No full textA Research Project Report Submitted to the Chandaria School of Business in Partial Fulfillment of the Requirement for the Master’s Degree of Business Administration (MBA)The purpose of this study was to determine the influence of Monitoring and Evaluation Systems in project implementation. The study was guided by the following research questions: how does a causal framework affect program implementation at NGOs in Nairobi County? How does log frame/logical framework impact on program implementation by NGOs in Nairobi County? How does indicator matrix influence implementation of programs by NGOs in Nairobi County? And how does data collection and analysis plan affects the implementation of programs at NGOs in Nairobi County?
The study adopted descriptive research design. The population of this study comprised of 10 NGOs in Kibera, Nairobi County. The study population and sampling frame comprised of 10 NGOs. The sample size of the study was 150 NGO workers; 75 implementers and 75 M & E personnel. Primary information for the study was gathered through questionnaires. Descriptive analysis was used to determine the proportions and frequency of the variables. Correlation analysis was used to draw inferences about the population from the sample and Statistical Package for Social Science (SPSS) was used to facilitate data analysis.
The study found out that to a great extent both casual analysis framework and logical framework were used as monitoring and evaluation systems in program implementation while indicator index and data collection and analysis plan usage was moderate in program implementation. The study further revealed that all aspects of the monitoring and evaluation tools were positively correlated with program implementation and statistically significant at alpha level 0.05.
The study concluded that causal analysis framework is positively correlated with program implementation by NGOs in Kenya. It is concluded that as a tool of monitoring and evaluation amongst NGOs, causal analysis framework allows for consultation with potential beneficiaries as well as with program implementers, identifies the needs of the community and a good tool to be before program implementation. The study concludes that NGOs uses logical frame work mostly for strategy analysis, objectives analysis, stakeholder analysis and problem analysis. It is also concluded that logical framework guides the project evaluator to strictly scrutinize and ensure that the requirements are met. The study concludes that indicator matrix describes the projects objectives in terms of time, quantity, quality and place. This means that the indicator matrix should be developed with the participation of those who will be using it. It is also concluded that the findings from indicator matrix are used for monitoring project implementation, evaluating the interventions, planning for future projects as well as reporting to policy makers. The study concluded that NGOs had developed data collection and analysis plan which is capable of identify any limitations, biases, and threats to the accuracy of the data and analysis. Data collection procedure is as good as the end result itself thus it is capable of generating both internal and external assessments reports, data collection and analysis tools in place includes procedures, people, skills, and equipment necessary to systematically store and manage M&E data.
The study recommended that the management of NGOs put more emphasis on the use of indicator matrix and data collection and analysis. The study recommended the gains already experienced from causal analysis framework and logical framework should be retained if not improved. The study considered only NGOs, future researchers could consider carrying out a similar study in a different sector or sectors to assess any variation in responses. It would be interesting to explore how the results obtained when the methods applied in this study are applied in other contexts for example in private sector. It would be worthwhile establishing the extent to which the findings of this study are generalizable to other industries, sectors or settings. Future researchers could also introduce different variables other than a causal analysis framework, logical framework, indicator matrix and data collection and analysis plan and test their effect on program implementation in NGOs
Developing an Ipv6 Adoption Measurement Model: A Case of Selected Internet Service Providers in Kenya
No full textA Project Report Submitted to the School of Science and Technology in Partial Fulfillment of the Requirement for the Degree of Master of Science in Information Systems and TechnologyWith the growth of the Internet and the increase in number of online devices, IPv4 address space approaches exhaustion. This has led to the deployment of IPv6. However, IPv6 has not been widely adopted, particularly in Kenya. According to Akamai (2016) IPv6 has an adoption rate of 0.02% in Kenya despite recent studies showing that adoption is increasing in some parts of the world. Some of the shortcomings of the current methods of measuring IPv6 adoption are: (a) There is limited information available on how to measure IPv6 adoption (b) Measuring IPv6 adoption from the network is not possible since the current routers do not support IPv6 (c) Large data sets are required so as to identify the level of IPv6 adoption. The model proposed in this study address these drawbacks in measuring IPv6 adoption.
The specific objectives of this study are to: (1) establish the reasons why Internet Service Providers in Kenya need to adopt IPv6, (2) determine ways to measure the level of IPv6 adoption by Internet Service Providers and (3) develop a model that can measure the level of IPv6 adoption by Internet Service Providers.
In this study, a descriptive research design was used to assess the factors that currently influence the level of IPv6 adoption by Internet Service Providers in Kenya. A questionnaire survey was used to provide a snapshot measure of the factors examined in the research model. Thirty-five respondents from six of the top ISPs in Kenya participated in the survey. In addition, a correlational research design was used to assess the relationships between the different factors that influence the level of IPv6 adoption.
Data was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) due to the exploratory nature of the study. Analysis of the model showed that it met the requirements for composite reliability, convergent and discriminant validity. Six out of the fourteen hypothesis presented in the model were supported by the data. The model is robust because it is able to explain 64% of the variance in the dependent variable (Level of Adoption).
Data analyzed in this study showed that the variables that had a significant influence on IPv6 adoption were; Compatibility, Complexity, Observability, Trialability and Network Externalities. However, Technical advantage, Skillset, Need for IPv6, Technology interrelatedness, Sponsorship, Relative advantage, and the Culture of Innovation did not have a significant influence on IPv6 adoption.
This study identified that Kenyan ISPs did not see a need for IPv6 because they had not experienced a shortage of IP addresses, their customers did not demand for IPv6 and neither did the government regulations push for its adoption. This explains why there is a very low IPv6 adoption rate in Kenya. The ISPs also reported that IPv6 adoption would only take place if their infrastructure supported it, if they could test it on a trial basis, if they observed other ISPs adopting it and if they had the right skills and training to support the new technology since it was complex.
This study makes various recommendations in order to achieve a higher IPv6 adoption. Firstly, it recommends that Kenyan ISPs acknowledge the need for IPv6 due to increase in the demand for IP addresses as more devices connect to the internet and customer demand rises. Secondly, it calls for a higher investment in IPv6-ready infrastructure such as routers, switches and end-devices by ISPs and their customers. Thirdly, it recommends that ISPs undertake trial runs and pilot tests of IPv6 in order to boost their confidence in migration and operation on IPv6. Fourthly, it recommends training of ISP technicians and engineers to give them the skills they require in the adoption process.
Future studies should aim for a larger sample size in order to give a more generalizable analysis of IPv6 adoption by Kenyan ISPs
Customer Relationship Management Strategies and Customer Satisfaction: Case of Chase Bank (Kenya) Limited-In Receivership
No full textProject Report Submitted to the Chandaria School of Business in Partial Fulfillment of the Requirement for the Degree of Master of Business Administration (MBA)The main objective of the study was to find out the effect of customer relationship management strategies on customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The study had three research questions, what is the effect of focus on key customers on customer satisfaction at Chase Bank (Kenya) Limited-In Receivership? What is the effect of organizational efficiency on customer satisfaction at Chase Bank (Kenya) Limited-In Receivership? What is the effect of customer knowledge management on customer satisfaction at Chase Bank (Kenya) Limited-In Receivership? The study adopted a survey research design. The population consisted of 214 employees of Chase Bank (Kenya) Limited-In Receivership deployed in the bank’s branches in Nairobi City County. Stratified random sampling was used to draw a sample of 65. Random tables were used to randomly select 50 non-management staff, 11 middle management staff and 4 top management staff from the staff list at the bank to participate in the study. A questionnaire was used to collect primary data. Regression analysis was carried out to establish the existence and the strength relationships between customer relationship management strategies and customer satisfaction. Frequencies and percentages were used to present the descriptive findings. The data presentation was in form of charts and tables. The first study objective sought to establish the effect of focus on key customers on customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The findings revealed that focus on key customers positively influence customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The study showed that needs assessment, provision of customized services, ongoing dialogue and employee empowerment are used as key customer focus strategies for enhancing customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The second study objective sought to establish the effect of organizational efficiency on customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The findings revealed that organizational efficiency positively influence customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The study identified use of decentralized organizational structure, employee reward system, clear organizational goals and use of performance measurement standards as organizational efficiency management strategies for enhancing customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The third study objective sought to establish the effect of customer knowledge management on customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The findings revealed that
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customer knowledge management positively influence customer satisfaction at Chase Bank (Kenya) Limited-In Receivership. The study identified knowledge creation, knowledge acquisition, knowledge sharing and knowledge storage as some of the knowledge management strategies used by Chase Bank (Kenya) Limited-In Receivership to enhance customer satisfaction. The study makes the following conclusions. First, the more emphasis are laid on satisfying key customers, the better the performance of the organization. Secondly, high organizational efficiency positively influence customer satisfaction. Third, an increase in customer knowledge management leads to a corresponding increase in customer satisfaction. The study makes the following recommendations. Organizations need to pay more attention to customer needs assessment, ongoing dialogue with customers and employee empowerment for effective identification and addressing of customer needs. Secondly, the study recommends targeted investments in organizational efficiency for enhanced responsiveness, productivity, effectiveness, and timeliness of service delivery. Third, the study recommends investment in information communication to enhance customer knowledge creation, acquisition and sharing. Further use of internet based media is welcome in ensuring real time engagement with the customers for value creation. Studies focusing on other banks in Kenya and other service sector firms would be welcome to ensure generalization of the findings. Further, other variables of customer relationship management could be explored. Moreover, other studies within different time zones would be welcome
Women and Global Politics: Analyzing Challenges Faced By Women Political Leaders in Kenya
No full textThesis Submitted To the School Of Humanities and Social Sciences (SHSS) In Partial Fulfillment of the Requirement for Masters Degree in International RelationsThis study examined the challenges that women face accessing political leadership positions with particular reference to Kenyan women. The objective of this research was to investigate the relationship between women and global politics analyzing the various challenges faced by women in political leadership positions in Kenya. The research notes that the various challenges can be linked to the social construction of gender roles in Kenya and around the world. Therefore, the study was based on the hypothesis that the relationship between women and global politics is complex and is demonstrated by the challenged they experience on the road to politics. The research established that despite women constituting half the population worldwide, women are still under-represented in politics. In Kenya for instance, women constitute over 52% of the population yet the 2/3 gender rule stating that not more than two thirds of people in parliament shall be of the same gender is yet to be realised.
Nonetheless, the research attributes that the degree of attention given to women politicians in Kenya has considerably increased in recent years. This is due to the enacting of the 2010 Kenyan constitution that is hailed as the most progressive constitution for women and minority. The research employed a qualitative approach with information being drawn from past and current materials. Data was gathered from secondary sources that included books, research journals, interviews, reports among others.
The research findings concluded that women are still underrepresented in political leadership positions. It further argued that some societies are less cooperative in ensuring that women take senior leadership positions both in the public and the private sphere. The research further acknowledges that cultural practices and gender stereotyping may have influenced men’s perceptions on women political leadership in the past, but closely observes that good leadership is not based on gender but qualities a person possesses, regardless of their gender.
The study recommends that women empowerment and gender equality both in the public and private sphere should be emphasized. It also suggest that women should stop creating their own barriers and give support to women in politics and those aspiring to get into politics. The research further recommends that the Kenyan legislature and the government should create more opportunities for women to get into politics. For future research, I seek to look at how Rwanda has managed to have more women representation in parliament than any other African country looking at how the political good will, the affirmative action, structural adjustments and policies have purposefully supported the inclusion of Rwandan women into parliament after the 1994 genocide in Rwanda
Genderizing War: The Impact of the Civil War on the Women of Upper Nile State in South Sudan
No full textA Thesis Submitted To the School Of Humanities and Social Sciences (SHSS) In Partial Fulfillment of the Requirements for the Degree of Masters of Arts in International Relations (MIR)This study examines the nexus between the impact of the civil war and the discovery of oil, on the women and girls of Melut County in Upper Nile State in South Sudan. The study assesses the atrocities committed by the combatants, especially those that qualify as acts of genocide and the correlations to oil wealth. The recurrent armed conflict in the Melut Basin has turned the whole country against itself, without external aggression. Of a particular interest to this study is the violation of human rights specifically meted on women and girls of Melut County, to understand why they become target of violent acts, such as rape, which is being used as a weapon of war and why this strategy has been adopted by the various Militia and the State Military.
This study reveals the motive behind the grotesque strategy of rape as a weapon of war and its origin. It relied on qualitative research and secondary data was collected from peer reviewed journals and books. The data type comprises of challenges faced by women in Melut County, which is not quantified, hence can only be qualified by describing the roles the various actors play and the nature and adequacy of support rendered to redress insecurity, especially amongst women and girls. The merit for adopting a qualitative research in this study was to acquire in-depth knowledge of the current situation and ascertain the progress or failures of previous intervention with the aim of understanding the nature of support required to end these atrocities against women and girls, and other human rights violations that demean humanity, which would also end the conflict emanating from the contradiction between doctrine and policy and which should supersede the other in the interest of the State development. This study provides very important strategies which will go a long way to help curb these and other emerging security threats arising from various communities within South Sudan
Youth Business Establishment in Kenya: The Case of Fish and Poultry Sub Sectors
No full textA Project Report Submitted to the Chandaria School of Business in Partial Fulfillment of theRequirement for the Degree of Master of Business Administration (MBA)The purpose of this study was to investigate the factors that influence youth business establishment in the fish and poultry sub sectors. The study was guided by three research questions: How does education affect youth business establishment? How does use of technology affect youth business establishment? And how does mentorship influence youth business establishment? The study used descriptive research design. Data collection methods included interviews, questionnaires and observation. The study focussed on 300 youths aged between 18-35 years drawn from across Kenya. A sample of 60 youths was chosen through judgement samplingafter a rigorous vetting process that included presenting their business ideas before a panel of judges. Stratified sampling technique was used to ensure equal gender representation in the sample leading to having 30 males and 30 females. Data was collected over a time period between January 2016 and May 2017. The logistic regression model revealed that there was no significant association between education and the probability of business establishment while both technology and mentorship had significant influence to the probability of business establishment. The study concluded that both technology and mentorship significantly contributed to business establishment. However, education was necessary but not sufficient. The study recommends that the education curriculum should provide an option that emphasizes on entrepreneurship from an early stage. In addition, entrepreneurs should integrate the use of technology in their businesses. Lastly, the government and private sector should develop mentorship programs that can help potential youth entrepreneurs to actualize their dreams
Strategic Competency That Influence Financial Performance in Organizations
No full textA Research Project Report Submitted to Chandaria School of Business in Partial Fulfilment of the Requirement for the Degree of Masters in Business Administration (MBA)The purpose of the study was to establish the strategic leadership competencies financial performance in an organization. The study was guided by questions: To what extent does leader's mentorship influence the financial organization? To what extent does leader's relationship with team performance in an organization? And to what extent does leader's financial performance in an organization? The target population under management of the following banks: StanBic Bank, Diamond Trust, Commercial Bank of Africa (CBA) and Barcyles Bank.The study adopted a stratified sampling technique. A sample of 60 respondents from the stratus where 44 responses was obtained representing 73.33% technique was used to obtain responses from the specified banks. Questionnaires data collection tool used to collect the relevant data needed for analysis. and efficient data analysis process, the data was coded, sorted and analysis where frequencies, percentages and correlation tables was generated Presentation of data was in form of tables and figures. The statistical sciences (SPSS) was used for analysis.
Responses to factors on relationship between leader's mentorship influence performance in an organization were graded as "strongly agree", "disagree" and "strongly disagree". Leaders view organization's resource and leaders and employees work indecently to achieve organizational significant.
On the relationship between leader's relationship with team and financial organization, the study established that: The team is responsible performance and progress; leadership help in achieving team effectiveness performance which in turn leads high financial results and high degrees facilitate followers to reach organizational goals and hence improve significant to the study.
Finally on the relationship between leader's mindset and financial organization. The relationship between the board and the executive organizational success and organization performance is solely formulated were the significant factors.
This study concludes that leader's mentorship influence is crucial financial performance and that leader's relationship with team promotion of financial performance and leaders -
employee trust is achieve a high financial performance.
The study recommends that the management of should ensure that programs is entrenched in the organization's policies with enough empowering leaders to formulate and implement strategies that are financial performance of their organization. The study also recommends be carried out on the strategies employed by commercial banks to edge over others