347 research outputs found
Establishing customer knowledge through customer accounting in tourism industry: a study of hotel sector in Malaysia
No full textThe competitive business landscape surrounding the tourism industry inevitably requires significant attention to be placed on maximising the customer base towards establishing a competitive advantage. In this vein, the use of customer accounting has emerged to be a source of crucial information about the customers, which they could assist the management in decision making, managing, and controlling the operation and in turn improve the organisational performance. Considering that, this study aims to articulate and examine the relationships between customer accounting, customer knowledge, and performance. Based on a survey administered to 112 hotel managers, the practice information was collected and analysed using partial least square (PLS). Findings show that among the four dimensions of Customer Accounting, Customer Profitability Analysis, Valuation of Customer as Assets, and Customer Equity Analysis relate significantly to Customer Knowledge, except for the Lifetime Customer Profitability Analysis. Subsequently, only Customer Profitability Analysis and Valuation of Customer as Assets significantly influenced performance. The finding suggests that the adoption of Customer Accounting consisting of combined data about customers may assist the hotels in making decisions to improve their performance. Given that, this study highlighted an accounting technique, that is, Customer Accounting which should be practised by the operators of Malaysian hotels to allow them to manage their customers better, and which is the determinant toward ensuring business success and sustainability
EFFECT OF FEEDING COMPLETE DIET SUPPLEMENTED WITH EXOGENOUS FIBROLYTIC ENZYME COCKTAIL OR ARTEMISIA ABSINTHIUM L. HERB ALONE AND IN COMBINATION ON ENERGY METABOLIC PROFILE OF LAMBS
Full text linkTo augment sheep productivity in temperate regions by improving feed utilization efficiency, the
present study was planned to assess the effect of supplementation of exogenous fibrolytic enzyme cocktail and
Artemisia absinthium L. (locally known as Afsanteen) herb alone and in combination as feed additives in oats
straw based complete diet on energy metabolic profile in crossbred lambs. Twenty crossbred lambs were
randomly divided into four groups of 5 each and were fed individually for a period of 90 days. Animals in all
the groups were offered complete feeds based on oats straw 40 parts, mixed grass hay 20 parts and concentrate
mixture 40 parts. The complete feeds were supplemented either alone with exogenous fibrolytic enzyme cocktail
(T1
) @ 6 g/kg DM or Afsanteen herb (T2
) @ 4.5% of DM and combination of the two feed additives (T3
),
whereas the complete feed without any supplementation served as control (T0
).Blood monitoring was carried
out at the start and subsequently at monthly intervals of the experiment. Blood glucose was estimated in whole
blood immediately after collection and rest were subjected to serum harvesting to analyze for non-esterified
fatty acids (NEFA) and β-hydroxybutyrate (BHB) levels. There were no significant differences for overall
blood glucose, serum NEFA and BHB levels among the treatment groups while significant (P<0.01) effect of
period were recorded. It may be concluded that supplementation of exogenous fibrolytic enzyme cocktail and
A. absinthium L. herb alone or in combination to complete feed is possible for intensive rearing of lambs
without any adverse effect on energy metabolic profile
THERMO-MECHANICAL DESIGN STUDY OF FIBER OPTIC PRESSURE SENSOR DIAPHRAGMS
Full text linkThis thesis parametrically explores the nonlinear design sensitivity of a fiber optic pressure sensor (FOPS), based on selected thermo-mechanical failure mechanisms expected in the sensor diaphragm. The product under study is a miniature FOPS that can be embedded in, or installed on, a structure for pressure monitoring applications. The field operating conditions considered in this study are defined in terms of temperature and pressure The FOPS probe has a Fabry-Perot cavity, with the fiber tip and a miniature diaphragm acting as the two mirrors. The cavity length changes when the diaphragm deflects under pressure. However, due to field operating conditions, several failure mechanisms may affect the structural and optical characteristics of the sensor, such as nonlinear displacement of the diaphragm, cracks in the diaphragm, buckling of the diaphragm, high residual stresses in the optical fiber and deformations and failure in the epoxy sealant between the optical fiber and the steel casing. With the aid of nonlinear thermomechanical finite element analysis, this article investigates conflicting design constraints due to sensitivity and selected failure mechanisms in the sensor, e.g. nonlinear diaphragm deformation, diaphragm fracture and diaphragm buckling.
The study is divided into three parts. The first part of this study considers the mechanical loading due to external pressure which the FOPS will experience and gives design guidelines based on the nonlinear diaphragm deflection and stress predictions. The second part accounts for the thermo-mechanical loading in which the FOPS is placed in a temperature drop and the resulting nonlinear in-plane compressive stresses and diaphragm deflections are analyzed. In the third part of this study the combined effects of pressure and thermal loadings are examined for more realistic application conditions. Design guidelines for both simultaneous and sequential changes in temperature and pressure are examined, to represent different working environments
ڈاكٹر ریاض مجید كی پنجابی نعت گوئی
No full textRiaz Majeed is a renowned contemporary poet, author, researcher, critic and an active literary personality. He has mastery of ghazel, poem, Naat, Manqabat and other literary genres of both Urdu and Punjabi languages. He regularly composes glorifying verses showing esteemed reverence for the Holy Prophet (PBUH). A number of his books on Naat have been published so far. The article deals with the Punjabi Naat writing of Dr. Riaz Majeed
Vernacular Imperialism, Vedic Nationalism: Listening for Disparate Accents in the Linguistic Survey of India Colonialism and Knowledge in Grierson?s Linguistic Survey of India. By Javed Majeed. London: Routledge, 2018.266 pages. ISBN 9781138320086.?115 (hbk).:Listening for Disparate Accents in the Linguistic Survey of India
Full text linkThis is a review essay focussed on two books by Javed Majeed, 'Colonialism and Knowledge in Grierson's Linguistic Survey of India' and 'Nation and Region in Grierson's Linguistic Survey of India' (Routledge, 2019).© 2019, The Author. The attached document (embargoed until 16/04/2021) is an author produced version of a paper published in INTERVENTIONS: INTERNATIONAL JOURNAL OF POSTCOLONIAL STUDIES uploaded in accordance with the publisher’s self- archiving policy. The final published version (version of record) is available online at the link. Some minor differences between this version and the final published version may remain. We suggest you refer to the final published version should you wish to cite from it
Business process improvement using multi-objective optimisation
Full text linkBusiness process redesign and improvement has become an increasingly attractive subject in the wider area of business process intelligence. Although there have been many attempts to establish a business process redesign framework, there is little work on the actual optimisation of business processes with given objectives. Furthermore, most of the attempts to optimise a business process are manual and do not involve a formal automated methodology. This paper proposes a process improvement approach for automated multi-objective optimisation of business processes. The proposed framework uses a generic business process model that is formally defined. The formal definition of business processes is necessary to ensure that the optimisation will take place in a clearly defined, repeatable and verifiable way. Multi-objectivity is expressed in terms of process cost and duration as two key objectives for any business process. The business process model is programmed and incorporated into a software optimisation platform where a selection of multi-objective optimisation algorithms can be applied to a business process design. This paper outlines a case study of business process design that is optimised by the state-of-the-art multi-objective optimisation algorithm NSGA2. The results indicate that, although business process optimisation is a highly constrained problem with fragmented search space, a number of alternative optimised business processes that meet the optimisation criteria can be produced. The paper also provides directions for future research in this area
Assessment of Nurses' Knowledge toward Urinary Incontinence in Al-Hilla City
No full textPurpose: to assess nurses' knowledge toward urinary incontinence, to find out the association between nurses' knowledge and demographic characteristics.
Methods: A descriptive quantitative study design has been dependent in the conducted data at the city of Hilla/Babil Health Directorate/ Imam Al-Sadiq hospital, Al-Hilla teaching hospital, and Merjan teaching hospital during the period December 19th, 2021 to March, 1st 2022. A non-probability (purposive) sample of (60) nurses those who were working in the medical ward, surgical ward and dialysis unit. The main tool used to nurses’ knowledge assessment and data collection was needs questionnaire, and it is consist of two parts: Part 1 included socio-demographic data and Part 2 include (43) items related to nurses' knowledge. The validity of study tool is determined by a panel of (14) experts and reliability of the questionnaire is determined through the use of test and re-test.
Results: revealed that majority of nurses had moderate knowledge regarding urinary incontinence. There was non-significant association between the nurses’ knowledge toward urinary incontinence and their age, gender, educational level, workplace, years of services, training courses.
Conclusion: The most of the nurses whose took part in this study had insufficient information about urine incontinence.Corresponding Author
Dergham Majeed Hameed: Department of adult nursing, College of nursing, Al- Muthanna University, Iraq
Email:
[email protected]
Biomimetic Filler Strategy for Two-Step Universal Dental Adhesives Using PA–ACP/MSN: Effects on Wettability, Immediate Microtensile Bond Strength, and Cytocompatibility
No full textThis study evaluated a biomimetic filler strategy for two-step universal dental adhesives by integrating amine-functionalized mesoporous silica nanoparticles (MSNs) loaded with polyacrylic acid-stabilized amorphous calcium phosphate (PA–ACP) into the primer phase. MSNs were synthesized and characterized by FTIR, N2 sorption (BET), and HRTEM to confirm structural integrity and effective PA–ACP loading. Two commercial adhesives (G2 Bond and OptiBond eXTRa) were modified by incorporating different volumes fractions (10, 15, 20 vol%) of PA–ACP/MSN. Wettability (contact angle), microtensile bond strength (μTBS), and cytotoxicity (indirect MTT assay using human periodontal ligament fibroblasts, HPLFs) were assessed. The results demonstrated that incorporating up to 15 vol% PA–ACP/MSN maintained favorable wettability and bond strength, comparable to those of the unmodified controls. At 20 vol%, significant increases in contact angles and reductions in bond strength indicated impaired primer infiltration. Cytotoxicity testing confirmed high fibroblast viability (>70%) across all tested concentrations, verifying the biocompatibility of PA–ACP/MSN-filled primers. This work confirms the feasibility of a biomimetic adhesive design using PA–ACP/MSN in the primer phase without compromising immediate wettability and immediate μTBS up to 15 vol%. Remineralization is a potential capability that requires verification in future studies
Synergy or too big to fail: Empirical analysis of mergers and acquisitions in SAARC and ASEAN regions
No full textThe purpose of the study is to examine the impact of agency issues such as free cash flow, empire-building, managerial risk aversion, and private benefit of control on post-merger financial performance in the context of emerging markets of SAARC and ASEAN regions. The sampling period for the study is from 2000 to 2017, limited to M&A deals where at least three years of pre- and post-merger data is available. A total of 184 M&A deals were analyzed from SAARC and ASEAN regions. Financial performance is measured through operating profit returns and cash returns, while the explanatory variables are free cash flow, firms’ size, industry relatedness, and block holding. Two-sample t-test is used for univariate analysis, and OLS regression is used for multivariate analysis. Results reveal that post-mergers and acquisition (M&A) financial performance declined as compared to pre-M&A financial performance over three (−3, +3) years window. Opposite to the free cash flow hypothesis, this study found that free cash flows are beneficial for acquirers in the context of emerging markets. Furthermore, acquirers’ size has either no impact or a significantly positive impact in robustness check on post-M&A performance, which rejects the empire-building motive. Unrelated mergers cause a decline in post-M&A performance, and large block holding enhances post-M&A performance. The findings of the study are helpful for managers, shareholders, and the board’s members to ensure that the free cash flow before the M&A transaction is positive and consistent also conscious of the nature of the target and avoid unrelated M&A deals
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