1,721,222 research outputs found
Asking for the moon Or model-based coordination in distributed design
No full textThis paper reports on a study of practitioners in engineering design striving to transform their work practices so as to be able to cope with complex interdependencies across global production networks. As a key feature of these budding coordinative practices, practitioners are trying to build computational `models´ of the `design space´ of their enterprise. The paper examines the difficulties they face in developing these models
From consumer to community : factors of influence in the purchasing decision making process
No full textThe impacts of online collaboration and networking among consumers on social media (SM) websites which are featuring user generated content in a form of product reviews, ratings and recommendations (PRRR) as an emerging information source is the focus of this research. The proliferation of websites where consumers are able to post the PRRR and share them with other consumers has altered the marketing environment in which companies, marketers and advertisers operate. This cross-sectional study explored consumers’ attitudes and behaviour toward various information sources (IS), used in the information search phase of the purchasing decision-making process. The study was conducted among 300 international consumers. The results were showing that personal and public IS were far more reliable than commercial. The findings indicate that traditional marketing tools are no longer viable in the SM milieu
Towards Living Agendas — Shaping the next generation of business meetings
No full textBusiness meetings are omnipresent in all kinds of organizations. This paper presents an analysis of meetings at one specific medium-sized enterprise. By means of ethnographic studies, we observed collaboration and coordination problems in meetings. We address these problems with socio-technical meeting patterns, as documentations of good practices that help to understand and change the social interaction, the infrastructure, or both. These pattern-driven interventions helped us to gain insights into the socio-technical aspects of meetings. Finally, we created a first prototype of an integrated meeting support system
Textmining by Humans. Quality assessment of users on medical content on the internet
Full text linkIn der Vergangenheit waren medizinische Fachleute meist die einzigen Experten und Expertinnen in ihrem Gebiet. Heute suchen viele Patienten und Patientinnen nach Antworten und Informationen im Internet. Jede dritte Person gibt an, mindestens einmal im Internet nach medizinischen Informationen gesucht zu haben. Dabei beginnt der durchschnittliche User mit einer Suchmaschine und wählt in den meisten Fällen eine Seite aus den ersten zehn Suchergebnisse aus. Da sich das Gesundheitswesen stark verändert, wird dem Patienten und den Patientinnen eine immer größere Rolle zugesprochen und sie übernehmen immer mehr Verantwortung für die eigene Gesundheit. Da es keine Einschränkungen gibt, wer etwas im Internet veröffentlichen kann, ist es fraglich, ob die Informationen, die User im Internet finden, vertrauenswürdig genug sind, um zumindestens teilweise die Information, die sonst von Fachleuten kommt, zu ersetzen. Es gibt Qualitätssiegel und Richtlinien für medizinische Inhalte, jedoch sind die Wenigsten davon auch den Usern bekannt. Da Qualität gerade bei medizinischen Inhalten eine große Rolle spielt, befasst sich diese Diplomarbeit mit der Frage, ob User in der Lage sind, vertrauenswürdige und nichtvertrauenswürdige Informationen zu unterscheiden. Um diese Frage zu beantworten, werden die einzelnen Charakteristika, die einen Einfluss auf die Qualitätsbeurteilung haben könnten, untersucht. Der praktische Teil der Arbeit ist in zwei Phasen unterteilt. Am Beginn wurde durch Interviews und Eye-Tracking versucht herauszufinden, welche Kriterien die User in der Qualitätsbeurteilung beeinflussen. Für diese Kriterien wurden Hypothesen formuliert, welche dann im zweiten Teil mit Prototypen getestet wurden. Für jede Hypothese wurden Prototypen erstellt, auf denen die einzelnen Kriterien verändert wurden, um so ihren Einfluss auf die Qualitätsbeurteilung der User beurteilen zu können. Die Ergebnisse des praktischen Teils zeigen, wie stark Bekanntheit, Marke, Design, Quellen, Datum, Authoren, Werbung und Inhalte den User bei seiner Qualitätsbeurteilung beeinflussen. Es ist fraglich, ob User immer in der Lage sind, hochwertige Inhalten von falschen Informationen zu unterscheiden.In the past medical professionals were more or less exclusive experts in their field. Now-a-days more and more people are going online. Every third person has at least once searched for medical information online. The average online health information seeker starts with a search engine and in most cases, the user selects one out of the first ten search results. Due to the changes in the health care system, an informed consumer will be more important and take over more responsibility concerning their own health. Since everybody can contribute to the Internet it is questionable whether the information users find online are trustworthy enough to at least partly replace doctors or other health care professionals as an information source. There are certain certification programs which aim to help users to find high quality content but users do not know many of them. Since quality is a huge issue especially concerning health information, this thesis aims to find out whether users are able to distinguish between trustworthy and non-trustworthy sources. Therefore the characteristics which influence the users quality assessment shall be studied in detail. The practical part of the thesis is split into two phases. In the first part, interviews and eyetracking are used to find out which criteria the users relate to when they judge the quality of medical content. Out of those findings, hypotheses were formulated which were tested in the second part with several prototypes. For each hypothesis at least two prototypes were created where single characteristics were manipulated to test whether the quality assessment of the user is influenced. The results of the practical part show to which amount users are influenced by popularity, brand, design, sources, date, author information, advertisement and content when they evaluate quality. Based on the results of the practical part it is questionable if users are able to distinguish high quality from poor quality content in most of the cases
Kooperation mittels Medienmanagement am Beispiel eines Zeitungsverlags
No full textDiese Masterarbeit befasst sich mit benutzerzentrierten Methoden des Softwaredesigns in Theorie und Praxis. Die frühe Miteinbeziehung der BenutzerInnen und Berücksichtigung deren Bedürfnisse ist grundlegend für die Entwicklung von ergonimischer Software, die nicht nur funktionell, sondern auch benutzbar ist. Es werden Konzepte des benutzerorientierten Softwaredesgin vorgestellt und anschließend in einem von mir für einen Zeitungsverlag durchgeführten Projekt angewandt. Ziel dieses Projekts ist die Konzipierung eines Groupware Systems zur Unterstützung von Kommunikation und Zusammenarbeit zwischen unterschiedlichen örtlich getrennten Abteilungen.This master thesis deals with user-centered methods of software design in theory and practice. Early involvement of users and focus on their needs is crucial for the development of ergonomic software that is not only functional but also usable. Concepts of user-centered design are introduced and then applied to a real project which the author carried out for a publishing company. This project is about designing a groupware system to support communication and cooperation between spatially separated departments
Join the Park!: Exploring Opportunities to Lower the Participation Divide in Park Communities
No full textThe current work explores the participation divide that is oftentimes at play within local citizen communities. The studied case illustrates a common situation where the majority of local citizens does not participate in public space improvement and maintenance activities organised by local community activists. The presented research involved semi-structured interviews supported by interactive service design probes. It has led to two strategies for stimulating community participation, namely 1) increasing transparency around community activities, and 2) embedding community participation in citizens' daily social practices.System EngineeringDesign Conceptualization and Communicatio
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