196,425 research outputs found

    Harnessing customer mindset metrics to boost consumer spending: a cross-country study on routes to economic and business growth

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    The relationship between customer mindset metrics (CMMs) and consumer spending has been extensively investigated at the consumer and firm level, but little is known about it at the national level, nor about how it differs between countries. Drawing on five publicly available datasets gathered in 10 European countries over 20 years, our study traces the connections between three CMMs – customer satisfaction, perceived service quality and loyalty intentions – and consumer spending, as well as examining the moderating cross-country effects of culture, socioeconomic factors, economic structure and political–economic elements. The results show that the CMMs significantly influence consumer spending in all the countries studied, with the effects most pronounced in societies with relatively low education levels, a dominant service sector, fewer barriers to business and international trade and a foundation of survival values rather than self-expressive values. Our findings suggest that CMMs can be used to boost not just business performance but also economic growth, and therefore have significant implications for policymakers as well as practitioners and companies

    Dr. Duane M. Jackson, Morehouse College, July 2011

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    This video is a conversation with Dr. Duane M. Jackson. Dr. Jackson talks about his paper, "Recall and the Serial Position Effect: The Role of Primacy and Recency on Accounting Students' Performance." Jackie Daniel, AUC Woodruff Library, is the interviewer

    A patch-slot antenna structure for quasioptical multipliers

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    An antenna structure based on the combination of one or two slots and a patch is investigated as the basic structure for a millimeter-wave quasi-optical multiplier. This arrangement, on the one hand, is receiving and reradiating the RF, and on the other hand, is acting as a simple frequency and direction filter. Radiation diagrams at both fundamental and harmonic frequencies are presented in a scaled frequency range, showing the potential of this structure for quasi-optical doubler and tripler applications

    "Reflections on the subject of Emigration from Europe with a view to Settlement in the United States" By M. Carey.

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    "Reflections on the subject of Emigration from Europe with a view to Settlement in the United States: containing bried sketches of the moral and political character of those states. By M. Carey, member of the American philosophical, and of the American Antiquarian Society, and author of The Olive Branch, Cindiciae Hibernicae, essays on banking, on political economy, and on internal improvement. To which are now added the English editor's comments on the subject; together with Important Advice to Emigrants, and Cautions Against Impositions Practiced in the Outports

    Dispelling the Myths Behind First-author Citation Counts

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    We conducted a full-scale evaluative citation analysis study of scholars in the XML research field to explore just how different from each other author rankings resulting from different citation counting methods actually are, and to demonstrate the capability of emerging data and tools on the Web in supporting more realistic citation counting methods. Our results contest some common arguments for the continued use of first-author citation counts in the evaluation of scholars, such as high correlations between author rankings by first-author citation counts and other citation counting methods, and high costs of using more realistic citation counting methods that are not well-supported by the ISI databases. It is argued that increasingly available digital full text research papers make it possible for citation analysis studies to go beyond what the ISI databases have directly supported and to employ more sophisticated methods

    Dr. Glendon Swarthout

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    Hosted by Roger M. Busfield, MSU Assistant Professor of Speech and Theater, Meet the Author is designed to introduce a general audience to a contemporary author and their work through in-depth interviews. This episode features a conversation between Dr. Glendon Swarthout, prolific author and English professor at MSU, and assistant professors Sam S. Baskett and Theodore B. Strandness

    Enriching Query Flow Graphs with Click Information

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    The increased availability of large amounts of data about user search behaviour in search engines has triggered a lot of research in recent years. This includes developing machine learning methods to build knowledge structures that could be exploited for a number of tasks such as query recommendation. Query flow graphs are a successful example of these structures, they are generated from the sequence of queries typed in by a user in a search session. In this paper we propose to modify the query flow graph by incorporating clickthrough information from the search logs. Click information provides evidence of the success or failure of the search journey and therefore can be used to enrich the query flow graph to make it more accurate and useful for query recommendation. We propose a method of adjusting the weights on the edges of the query flow graph by incorporating the number of clicked documents after submitting a query. We explore a number of weighting functions for the graph edges using click information. Applying an automated evaluation framework to assess query recommendations allows us to perform automatic and reproducible evaluation experiments. We demonstrate how our modified query flow graph outperforms the standard query flow graph. The experiments are conducted on the search logs of an academic organisation's search engine and validated in a second experiment on the log files of another Web site. © 2011 Springer-Verlag Berlin Heidelberg
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