1,721,025 research outputs found
What is Governance? The Ethical Dilemma for Leaders and Managers: Multiple Case Studies of Corruption from China
No full textAbstractThe objective of the paper is to look deeper on how these emergent and fast growing factors affect the relationship between ethical dilemma and governance in a newly industrialised country from the corruption and bribery aspect. The paper is explorative in nature. It identifies the need for new governance thinking, based on stakeholder and stewardship theories and transparency as well as its impacts in reducing corruption. The empirical study involves multiple qualitative case studies of multi-national corporations of transparency and governance in China (5 cases of multinational companies, and 1 corporate governance code). In this paper, we are not arguing on the role of governance as a control or reporting initiative for corruption, but its role to shun institutional weakness in reducing corruption and resource integration. The study will reveal the challenges of transforming the role of governance in fighting corruption. Strong governance system is a vital component of company efforts to reinforce the right incentives and practices and to address the corrupted practices that they confront and defy ethical dilemma. Governance takes account of all the interests that affect the viability, competence and moral character of an enterprise. Thus, the present results indicate, not only the positive relationship between governance and corruption, but also reveal the characteristics of dynamic governance thinking within a broader governance framework for developing values based service business. Future research in this area should focus on generalizing the present findings by studying the development and integration of governance and clearing the dilemma in other empirical settings and conceptualization, for instance developed economies
Sustainable Public Transit Service Value Network for Building Living Cities in Emerging Economies: Multiple Case Studies from Public Transit Services
No full textAbstractThe main aim of this paper is to assess and analyse how sustainable public transit (SPT) services contribute to building living cities in emerging economies through value network and resource integration/value co-creation, which is embedded on societal and environmental perspectives. The main theoretical and empirical challenges are how to understand public transport as dynamic and transformative values based service eco-system for living city regions to develop and implement a feasible and proactive tool for changing the mind-set, which is embedded on societal and environmental perspectives. The objective is to look deeper on how these emergent and fast growing cities are put together STP for building cities for people by focusing on societal and environmental issues, which value network of SPT are integrated and value is co-created within the service system. The paper has an explorative nature. It is built around three concepts - (i) SPT and value network (ii), resilient living cities in emerging economies and (iii) Societal and environmental perspectives. The paper illustrates these concepts with four different cases from Cape Town - South Africa, Buenos Aires – Argentina; Singapore - Singapore, and Jakarta - Indonesia. The study has identified the challenges of transforming emergent and fast urbanized cities, and understanding the role of public transport services from the cities perspective in an international context by embedding social and environmental perspectives. The challenges of transforming today's cities have created many new opportunities for prosperity through new ways of living and working in urban areas. The paper makes a contribution to the study of public transit services by explicitly linking the adoption of SPT value network in emerging economies based on sustainability, and resource integration/value co-creation for building resilient living cities
Sustainability Performance Measurement for sustainable organizations : beyond compliance and reporting
No full textThe Role of Change Agents in Creating Sustainable Business and Responsible Management : Case Study of Miljöcentrum
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The challenges and opportunities of creating sustainableshared value at the base of the pyramid : Cases from sub-Saharan Africa
No full textThe need for a more open and sustainable BOP approach in order to create sustainable solutionsfor the smallholders at the BOP requires the contributions of different actors: non-governmentalorganizations, entrepreneurs and multinational corporations. This can be achieved by exploringstrategies for development using the trade approach and by creating sustained competitivemarkets. These concepts are applied to a case study of a real business development initiative inSub-Saharan Africa; i.e. the context of the Export Promotion of Organic Products from Africa(EPOPA), the Kenya Organic Agriculture Network (KOAN) and Ideal Providence Farms (IPF).The study reveals that such initiatives can be used as an active tool for advancing smallholderfarmers and women by integrating them into a global value chain, leading to sustainabledevelopment, poverty alleviation, and value creation. This paper focuses on assessing thechallenges and opportunities and makes an original contribution to the study of shared value byexplicitly linking with the sustainable BOP thinking.</p
Public Transport as a dynamic and transformative values based service eco-system for resilient living cities
No full textIntroductionTransformative and integrated transport system for living city regions are given a due slant for the societal and ecological perspective in a response for the many demands especially equality and democratization (Peñalosa, 2014), engagement and environment (Newman et al., 2009). Transformative service includes sustainability for providing a rich opportunity for significant and insightful study that repercussions social, collective and individual well-being (Östrom et. al., 2014 and Anderson et al., 2012). Service ecosystems need shared institutions (rules) to function effectively and coordinate activities among actors (Lusch and Vargo, 2014). These institutions, beside, have to cooperate in service ecosystems based on shared values and shared meanings (Edvardsson and Enquist, 2009). Public Transport as a dynamic and transformative values based service eco-system is about the role of governmental agencies and other stakeholders in the network (Enquist and Johnson, 2013) as part of moving from incremental progress towards transformational action for shaping an inclusive and sustainable business (Williams, 2014) for resilient living cities.The main theoretical and empirical challenges are how to understand public transport as dynamic and transformative values based service eco-system for living city regions to develop and implement a feasible and proactive tool for changing the mindset. This paper is of an explorative comparative study based on the public transport value networks in four city regions – Stockholm, London, Paris, and Singapore.Empirical and Theoretical Framework In this study, we see public transport as a transformative way, which is used as a tool for proactive developing of city regions for living cities (Kallidaikurichi and Yuen, 2010). These cities are in transition for a transformative change (Grin et. al. 2010): dynamic city networks, which learn and innovate (Campell, 2012), resilient infrastructure cities (Newman, 2010) including seven elements of a vision for more resilient transport (Newman et al, 2009) and cities as a world of mobile lives (Elliott and Urry, 2010). This is from transformative service perspective, which is conceptualizes the relationship between service entities and consumer wellbeing to serve as a catalyst for future research focusing on the transformative impact on services on consumers (Anderson et al., 2013). There, we also address Jan Gehl’s thoughts on “cities for people” in which public transport, cycling and walking are keys for a sustainable and vibrant city. He indicates that “The compact city – with development grouped around public transport, walking and cycling - is built around public transport, walking and cycling - is the only environmentally sustainable form of city. However, for population densities to increase and widespread walking and cycling, a city must increase quantity and quality of well-planned beautiful urban spaces that are human in scale, sustainable, healthy, safe and lively certainly alive (Gehl, 2010, p. IX). In this paper, we see public transport as a service eco-system (Lusch and Vargo, 2014) used as a tool for proactive developing of city regions for living cities (Kallidaikurichi and Yuen, 2010).Today, Public Transport (PT) is built upon transformative way of thinking something more than operand resources (Lush and Vargo, 2014) too, which was used to be implied in a production oriented way (ibid.). We illustrate this understanding with a statement from Boris Johnson, Mayor of London. We can think of small cities that are lovely to live in – tranquil and green and blessed with efficient public transport. And then we can think of big cities that are global economic powerhouses – teeming with the noise, energy and ambition of million people. I want London to have the best of both worlds. In our study, these city regions, today, have big challenges to transform for a resilient and living city. Here are some examples of the four city regions from our current research:Stockholm: Shifting the focus from vehicles to human beings: The big challenge for the region is space incrusted with congestion problems in a rapid growing population; Capacity problems in railway infrastructure; Lack of dedicated roads for busses. Public transport in Stockholm County should be easily accessible, reliable and environmentally friendly. The City´s Vision for 2030 describes what it will be like to live in, work in and visit Stockholm. London: From 2011 to 2021 London’s population will have risen by a million. Need of an even better transport links to move people across the city to their jobs and homes. Future prosperity depends on a transport system that can support that huge population growth.Paris: Like many European cities, has a strong transit system and a walkable central area, but over recent decades it has given over more and more space to the car. Now in a bid to reclaim its public spaces it is implementing a series of policies to reduce the number of cars in the city. The master plan for 2030 focus on developing an attractive metropolis at the same time as handling societal, environmental and economic challenges for the region.Singapore: Changing commuter expectations and norms: Public tells that they will connected to more places and get them faster and more comfortable. Increasingly people are also voicing concerns about the impact of the transport system on the environment, whether it is noise pollution or carbon emissions, or impact on greenery and recreational place.In this article Public Transit Service is seen as an Eco-system for transforming a larger and even more complex Eco-system: a whole city region. However, it has to face the challenges emerged during this process, which we call it “Transformative challenges”. Transformative challenges are embedded in the vision of these city religions and are concentrated on Social, environmental, mobility and resilience challenges of each city region.Resilient Cities need to last and respond on crisis for change and build upon consensus around cooperation and partnership (Newman et al., 2009) The opposite is city build upon fear which make decisions based on short-term responses and the only driving force is competition (ibid.) The challenge is to breaking the norm of using cars in the city (Hajer et al, 2012; Gärling et al, 2013) and to find an alternative discourse for a resilient living city.Lusch and Vargo (2014) give a lecture of strategic thinking of an eco-system from the lens of SD-logic zooming in and zooming out for seeing the bigger picture (micro, meso, macro) and designing for density and relationship (ibid. p.180 ff.). Lush and Vargo address this in a conceptual way but it doesn´t say so much what that mean in a real context. Lusch and Vargo (2014) focus on operant resources that are capable to acting with other resources (ibid. p. 181).Developing a resilient and living city has a counter effect on sustainable development. The emergence of greening, especially “climate change” is one of the lead way developments in transport sector, which provides the input to deal with the transformation process of integrating sustainability into new infrastructural changes. Public Transport as a dynamic system is vital to the role of cities, governmental agencies and other stakeholders in the network towards creating a transformational action for shaping inclusive and resilient living cities.ReferencesAnderson L., Ostrom, A. L., Corus, C., Fisk, R. P., Gallan, A. S., Giraldo, M., Mende, M., Mulder, M., Rayburn, S. W., Rosenbaum, M. S., Shirahada, K., & Williams, J. D. (2013). Transformative service research: An agenda for the future, Journal of Business Research, 66 (8), 1203-1210. Campell, T. (2012) Beyond Smarter Cities – How cities network, learn and innovate, Earthscan, Routledge, New YorkEdvardsson, B. and Enquist, B. (2009) Values-based service for sustainable business – Lessons from IKEA, Routledge London Elliott, A. and Urry, J. (2010) Mobile Lives, Routledge, AbingdonEnquist, B. and Johnson, M. (2013) Styrning och navigering i regionala kollektivtrafiknätverk, Karlstad University Studies 2013:14, KarlstadGehl, J. (2010), Cities for People, Island Press, Washington.Grin, J., Rotmans, J. and Schot, J. in collaboration with Geels, F. and Loorbah, D (2010) Transitions to Sustainable Development – New Directions in the Study of Long Term Transformative Change, Routledge, New YorkGärling, T, Ettema, D. and M. Friman (eds) (2013) Handbook of Sustainable Travel Springer, HeidelbergHajer, M., Hoen, A. and Huitzing, H. (2012) Shifting Gear: Beyond Classical Mobility Policies and Urban Planning in van Wee, B (ed) Keep Moving, Eleven International Publishing, HagueKallidaikurichi, S. and Yuen, B. (eds.) (2010) Developing Living Cities – From Analysis to Action, World Scientific Publishing Co. Pte. Ltd, SingaporeLusch, R. and Vargo, S. (2014) Service Dominant Logic. Premises, Perspectives, Possibilities, Cambridge University Press, CambridgeNewman, P. (2010) Resilient Infrastructure Cities in Kallidaikurichi, S. and Yuen, B. (eds.) Developing Living Cities – From Analysis to Action World Scientific Publishing Co. Pte. Ltd, Singapore Newman, P., Beatley, T. and Boyer, H. (2009) Resilient Cities Responding to Peak Oil and Climate Change, Washington, Island PressPeñalosa, Enrique (2014), Key note speaker at Persontrafik 2014, 28th of October, 2014, Stockholm.Williams, O. (2014) Corporate Social Responsibility – The role of business in sustainable development, Routledge, New York Östrom A. L., Mathras, D., and Anderson L., (2014), Transformative Service Research: An Emerging Subfield Focused on Service and Well-Being; at Rust R., Huang M. (edtrs.), Handbook of Service Marketing Research, Edward Elgar Publishing Ltd.</p
Values Based Service Eco-System for a City Region : Public transit context
No full textPurpose:The aim of this paper is to assess and analyze how sustainable public transit services contribute to building a values based service eco-system for living cities and city regions value network and resource integration/value co-creation, which is embedded on societal and environmental perspectives. The objective is to look deeper on how the two cities in Europe Stockholm and Paris are put together the values based service eco system for escalating cities for people by focusing on societal and environmental issues, which bio-sphere is integrated in the eco-system in the way value is co-created within the service system. The main theoretical and empirical challenges are how to understand public transport as dynamic and transformative values based service eco-system for living city regions, to develop and implement a feasible and proactive tool for changing the mind-set. Service ecosystems need shared institutions (rules) to function effectively and coordinate activities among actors (Lusch and Vargo, 2014). These institutions have to cooperate in service ecosystems based on shared values and shared meanings (Edvardsson and Enquist, 2009). Public Transport as a dynamic and transformative values based service eco-system is about the role of governmental agencies and other stakeholders in the network (Enquist and Johnson, 2013). It also is part of moving towards transformational action from incremental progress for shaping sustainable business in an inclusive way (Williams, 2014).Theoretical Frame work:Cities are holistic services (Spohrer 2010) that provide all of the essentials for a modern quality of life (Shirahada and Fisk, 2012). The challenges cities are facing is related to transformation that embedded on mobility, social and environmental perspectives. It is part of the overall Bio-sphere (Rockström and Klum, 2015) of transforming our world in the new sustainability agenda - a plan of action for people, planet and prosperity is the UN Sustainable Development Goals645(SDGs) (UN general assembly, September, 2015). It seeks for the greatest global challenge and an indispensable requirement for sustainable development. The agenda calls for all countries and all stakeholders, acting in collaborative partnership, will implement this plan (Ibid). Public Transport as a dynamic and transformative (Anderson, 2013) values based service eco-system (Enquist and sebhatu, forthcoming) is fundamentally embed on the role of governmental agencies and other stakeholders in the network (Enquist and Johnson, 2013). Public Transport, today, is built upon transforming proactive city regions by developing sustainable and living cities (Kallidaikurichi and Yuen, 2010), especially in the emerging economies. The transformation has demands an incremental progress towards transformational action (Ostrom, 2014) for shaping an inclusive and sustainable business (Williams, 2014) for living cities. These cities are in transition for a transformative change (Grin et. al. 2010), which is built upon dynamic city networks and open to learn and innovate (Campell, 2012) a resilient infrastructure (Newman, 2010). Living cities have to be resilient to last and respond on crisis for change and build upon consensus around cooperation and partnership (Newman et. al., 2009). The opposite is cities build upon fear which make decisions based on short-term responses and the only driving force is competition (ibid.) However, the main challenge is lies on breaking the norm of using cars in the city (Hajer et al, 2012; Gärling et al, 2013) and to find an alternative discourse for a sustainable living city. However, the challenge is to breaking the norm of using cars in city regions (Hajer et al, 2012; Gärling et al, 2013) and to find an alternative discourse for a sustainable and living city. The main theoretical and empirical challenges are how to understand public transport as dynamic and transformative values based service eco-system for living city regions to develop and implement a feasible and proactive tool for changing the mindset.Design/methodology/approach:The paper will be of an explorative nature. It is built around three concepts - (i) Values (ii), service eco systems and (iii) transformative service embedded on Societal and environmental perspectives. The paper will illustrates these concepts with two different city region cases from Stockholm - Sweden, and Paris – France. This focuses on describing the values based service eco-system and the challenges of transforming cities and city regions by understanding the role of public transport services from the cities perspective in an international context by embedding social and environmental perspectives. This paper is of an explorative comparative study based on the public transport value networks of these city regions. In this study, we see public transit as646a service eco-system (Lusch and Vargo, 2014) used as a tool for proactive developing of city regions for living cities (Kallidaikurichi and Yuen, 2010). These cities are in transition for a transformative change (Grin et. al. 2010): dynamic city networks, which learn and innovate (Campell, 2012). But, these city regions, today, have big challenges to meet.Findings:The study will reveal the challenges of transforming urbanized cities, and understanding the role of public transport services and service eco-systems from the cities perspective in an international context by embedding social and environmental perspectives. The challenges of transforming today’s cities, which has created many new opportunities for prosperity through new ways of living and working in urban areas (Florida, 2010). This aims on developing service eco-systems by assessing the micro, meso and macro levels by describing the challenges of transforming cities, and understanding the role of public transport services from the cities perspective in an international context by embedding social and environmental perspectives.Research limitations/implications:Future research in this area should focus on generalizing the present findings by studying the development and integration of values based service eco system thinking in other empirical settings and conceptualization, for instance resilient cities.Originality/value:The paper makes an original contribution to the ongoing discussions on service research towards sustainability in services and transformative service in relation to the study of public transit services by explicitly linking the adoption of values based service eco system based on sustainability, and resource integration/value co-creation.ArticleType:Research paperKey Words:Values- based; service Eco-system; City region; public transit; transformative; sustainability in services; value co-creation</p
Sustainable and innovative Public Transit : Bus Rapid Transit (BRT) system thinking in social context
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