1,212 research outputs found

    Author Lev Raphael reads from his work at the Michigan Writers Series

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    Internationally acclaimed author and Greater Lansing resident, Lev Raphael, reads from his memoir "My Germany". He recounts his travels to the NAZI labor camp where his mother was held during World War II and coming to terms with his mother's traumatic past. Introduced by Michigan State University Librarian Michael Rodriguez at an event held at the MSU Main Library. Part of the Michigan State University Libraries' Michigan Writers Series

    Chatbot Introduction and Operation in Enterprises – A Design Science Research-based Structured Procedure Model for Chatbot Projects

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    Chatbot research has become an emerging research area. Researchers survey the technology behind and the whole ecosystem from different perspectives, e.g., human-computer interaction, design research, or anthropomorphism. To foster the transfer from research to practice, a comprehensive structured procedure model is missing yet. Due to this, the transfer of the research results into real-world settings in enterprises is often complicated. Hereto, we propose a comprehensive structured procedure model to guide practitioners in chatbot projects based on a Design Science Research study. In doing so, necessary project steps are pointed out and corresponding research results are highlighted to make them reusable for practice in a targeted manner. Thus, we provide structured support for chatbot projects in enterprises

    Chatbots for the Information Acquisition at Universities – A Student’s View on the Application Area

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    Chatbots are currently widely used in many different application areas. Especially for topics relevant at the workplace, e.g., customer support or information acquisition, they represent a new type of natural language-based human-computer interface. Nonetheless, chatbots in university settings have received only limited attention, e.g., providing organizational support about studies or for courses and examinations. This branch of research is just emerging in the scientific community. Therefore, we conducted a questionnaire-based survey among 166 students of various disciplines and educational levels at a German university. By doing so, we wanted to survey (1) the requirements implementing a chatbot as well as (2) relevant topics and corresponding questions that chatbots should address. In addition, our findings indicate that chatbots are suitable for the university context and that many students are willing to use chatbots
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