1,721,290 research outputs found
Re-engineering the Way Maintenance Data Are Collected and Analysed: The Service Report
No full textManufacturing companies are strongly investing in offerings based on combinations of products and services—known as Product Service Systems (PSS)— for establishing long-lasting relationships with customers under the premise that services can extend the products’ useful life and create additional value. Despite this, it is difficult to deliver services efficiently and effectively. Thus, companies must identify flaws in their service delivery offering and tackle them, with data collection and analysis used as the main leverage for this. In the case of the maintenance service, technicians’ reports constitute the main source of knowledge since they contain information on failure causes, recurrent problems, or optimal strategies for their resolution, and can be used to create the maintenance engineering knowledge necessary to drive improvements. That said, maintenance data collection should be organized in a way that allows proper collection and categorization avoiding blank fields or wrong..
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Simulation Applied in Product-Service System (PSS): System Dynamics Potentials of Supporting Sustainable PSS Development
No full textThe rapid evolution of market demand towards more sustainable solutions has brought manufacturing companies to extend their traditional product-centric offerings with new service-oriented proposals, based on a mix of tangible products and intangible services. Such a combination, known as Product-Service Systems (PSS), represents for manufacturing companies an opportunity to generate new revenues, increase customer loyalty, optimize resource consumption in a sustain-able fashion, and differentiate from competitors. This offer’s focus on the needs of the consumer is crucial, but for it to be financially sustainable for the business, it must also be feasible at the economic level. Equally significant are the other dimensions of the Triple Bottom Line, the environmental and social ones, that have the potential to be improved with a PSS solution but they could not exceed the economic sustain-ability. Therefore, it is crucial to enable the identification of the trade-off between a PSS’s effe..
A Long Road South. Southern Europe as a Discursive Construction and Historical Region after 1945
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