47 research outputs found
From challenge to consensus:pathways for inclusive growth in Africa
Full text linkIn this white paper, Ephias Ruhode and Kingsley O. Omeihe reflect on the conversations and debates that emerged at the inaugural Atlas Global Academic Conference in Victoria Falls in 2025. They show that Africa’s challenge is not a shortage of ideas or innovation, but the difficulty of turning knowledge into action across institutions, sectors, and communities. The paper highlights how closer collaboration, ethical governance and locally grounded innovation can help build a more inclusive and resilient future for the continent
From challenge to consensus:pathways for inclusive growth in Africa
Full text linkIn this white paper, Ephias Ruhode and Kingsley O. Omeihe reflect on the conversations and debates that emerged at the inaugural Atlas Global Academic Conference in Victoria Falls in 2025. They show that Africa’s challenge is not a shortage of ideas or innovation, but the difficulty of turning knowledge into action across institutions, sectors, and communities. The paper highlights how closer collaboration, ethical governance and locally grounded innovation can help build a more inclusive and resilient future for the continent
Factors affecting Cloud Computing adoption in Higher Learning Institutions in South Africa: A case of Matjhabeng TVET Colleges
Full text linkCloud Computing is one of the most important trends and newest area in the field of information technology in which resources (e.g. CPU and storage) can be leased and released by customers through the Internet in an on-demand basis. The adoption of Cloud Computing in Higher Learning Institution is a real opportunity. Although Cloud computing has gained popularity in the world especially in education and industry, but its impact in colleges is still unexplored. This exploratory qualitative research seeks to identify the factors affecting the adoption of Cloud Computing in South Africa, focusing on Matjhabeng TVET colleges. 35 IT stakeholders from two TVET colleges was interviewed. Thematic analysis was utilised to analase data. After data was analysed, the findings revealed that data security, lack of internet access and lack of infrastructure resources are key factors that affects Cloud computing adoption in Matjhabeng TVET colleges. This paper contributes to the literature on Cloud Computing adoption in Higher Learning Institutions in South Africa.Moloja, D.; Ruhode, E. (2020). Factors affecting Cloud Computing adoption in Higher Learning Institutions in South Africa: A case of Matjhabeng TVET Colleges. En 6th International Conference on Higher Education Advances (HEAd'20). Editorial Universitat Politècnica de València. (30-05-2020):1261-1268. https://doi.org/10.4995/HEAd20.2020.11243OCS1261126830-05-202
Analysis of data governance in higher education institutions : case of a university of technology in South Africa
No full textThesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2015.Organisations now invest in ICT solutions to drive business activities and provide the agility sought for competitive advantage. These may include government departments, higher-education institutions (universities) and commercial entities amongst other things. The challenges with regards to ICT and data management are equally applicable in universities as they do in business organisations.
Universities have a growing ICT infrastructure used in everyday activities and online functionality, making them prone to data problems. This emerges from data that is used across various business processes which are dispersed among departments. In turn, a level of inefficiency finds its way with potential to generate inaccurate, missing, misinterpreted and poorly defined information.
Higher education institutions are service providers and it is imperative to have reliable, timely and organised data to maintain the performance of the institution. They often experience data management challenges that ultimately affect the institution’s efficiency. These data management challenges arise from institutions not thoroughly dealing with data content, records management, quality, stewardship, governance and research data management. This study explored how data can be managed in higher education institutions using properly defined principles of data governance (DG) which will assist the institutions recognise and treat data as an organisational asset
Chat banking adoption by retail banking clients in South Africa
No full textA research report submitted in partial fulfillment of the requirements for the degree of Master Business Administration to the Faculty of Commerce, Law and Management, Wits Business School, University of the Witwatersrand, Johannesburg, 2022Digital banking has been growing rapidly and many institutions are introducing different convenient option to process financial transactions. Retail banking clients have a number of banking channels offered by banks. Chat Banking is one of the ‘new’ channels in retail banking and is an effective and convenient way to conduct banking transactions. This study helps discover why clients are slow in adopting to Chat banking and also analyses customer behaviour in order to understand how banks can grow the channel and the clients perception to the channel. Research method used is qualitative and results were gathered using an online survey. 342 respondents replied to the survey which resulted in receiving great insight on the study. Insights highlight how clients use multiple channels and are more aligned to use one of the traditional digital channels rather than recently introduced channels like chat banking. Clients who completed the survey seem to be satisfied with mobile application. One important benefit about Chat Banking is that it uses low bandwidth which is cost effective for most South Africans, as a high percentage live in poverty. Respondents who completed the survey are not impacted by infrastructure and do not live in areas like townships or rural. Chat Banking will work best with the low LSM and unbanked marketMM202
Adoption of technology by public service employees : case of parolee electronic monitoring system in South Africa
No full textThesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2018.The DCS invested in the ICT solution to drive their Enterprise Architectural strategic and objective goals. Government departments uses ICT on their day to day business activities and to pursue for competitive progression compare to other parts of the world. The challenges are entirely depending on the user adoption of new technology. Other challenges that might delay the progress in government department would be the financial constraints and the socio inequality among our community in the developing countries. Government has a growth in e-government ICT’s infrastructure used in everyday activities and online functionality. These emerge from private entities that the government does business with, to force them to move away from manual function to electronic function and processes. Electronic monitoring system has been there in some parts of the world. Hence the South African government has opt to make use of this tool as it has been have a success results in some parts of the world. Even though there are some challenge the department has decided to implement EM system for monitoring of parolees. This study explores the factors that influence the adoption of electronic monitoring systems of parolees in the Department of Correctional Services (DCS) in South Africa, which will assist the DCS to monitor parolees effectively under budgetary constraints. Also to overcome the challenges of overcrowding, saving more cost of building more new facilities
The e-agriculture research landscape in South Africa : a systematic literature review
Full text linkThesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2017.The objective of this study was to determine the current status of e-agriculture research in
the South African context. A systematic literature review was used to gather and analyse
data in alignment with the objective of the study. The researcher used keywords and
combined search keywords on web search engines and digital databases to obtain
pertinent research papers. The scope of the study was limited to the period 2000-2016. The
books, theses, conference papers and journal articles identified as pertinent to conduct the
study, amounted to 114 in number. The analysis of the study described the focus of
research papers, research methods, research approaches, theoretical lenses, units of
analysis and observation, levels of analysis, historical development, and major concepts
and disciplines used by authors in their studies. The study also sought to discover the year
of publication and assessment of searchability of the papers.
The results indicate that 13 papers (11.4%) were published in the first five years (2000-
2004) and 51 papers (44.7%) in the last five years (2012-2016) of the delimited period for
the study. The results of the study further indicate that the application of geographic
information systems (GISs) towards improving agriculture was the most prominent eagriculture
research area in South Africa (27 papers, 23.6%), followed by the use of satellite
enhancing agriculture (26 papers, 22.8%). E-government direct services, mobile in
agriculture, and agricultural information systems were the least prominent e-agriculture
research areas in South Africa with a contribution of two papers (1.8%) each. The results of
this study show that information mapping was the most used research method by
researchers in their studies (57 papers, 50%), followed by the case study method with 31
papers (27.1%). The results further denote that the least used research method was
industry reports with no mention of it in any of the pertinent papers, followed by grounded
theory with two papers (1.7%). Interpretivism was the most used research approach by
researchers (six papers, 5.2%) during the period 2000-2016.
The findings of this study clearly show that researchers still need to address certain issues
or problems regarding e-agriculture in South Africa in order to improve the agricultural
sector. The contribution of the study is to understand the importance of enhancing research
capability and socio-economic transformation of farmworkers and farmers through
enhanced communication of agriculture research knowledge in the area of agricultural
informatics. A foundation for further studies was created for continuous e-agriculture
research in South Africa
E-Government for Development: A Thematic Analysis of Zimbabwe's Information and Communication Technology Policy Documents
No full textE-government implementation for inter-organisational information sharing: a holistic information systems approach for developing countries
No full textThesis submitted in fulfilment of the requirements for the degree
Doctor of Technology: INFORMATION TECHNOLOGY
in the Faculty of Informatics and Design
at the Cape Peninsula University of Technology, 2013Governments throughout the world are increasingly under pressure to transform in response to rapid changes in the global economy. They are faced with new and challenging situations as the social world, the economy, demography and technology keep changing. While literature reports some degree of success towards e-government implementation in the developed world, there is lack of empirical research on successes of e-government and information sharing practices of government agencies in developing countries. Designers of e-government solutions in all countries face challenges that are unique to their specific sociocultural, economic, geographic, environmental, political, and technical context. However, the peculiarity of e-government challenges is more evident in developing countries than in developed ones.
This research is motivated by the need to investigate an e-government phenomenon in a developing country context like Zimbabwe which is characterised by complex dynamics rooted in politics, economy and social setting. Emphasis is placed on the political nature and the complex institutional environments in which e-government develops and recognition is given to the key concepts of e-government which involve the technological and social aspects.
This study has been scoped empirically to explore e-government implementation efforts at government level then a case study of the Ministry of Tourism and Hospitality’s e-Administration dimension of e-government, with focus on information sharing. Tourism is an example that e-government’s parameters do not stop at the boundaries of the public sector. The research first conducted a document study of all policies and programmes initiated by the government of Zimbabwe towards public sector modernisation using ICTs. Secondly, in order to identify the status of e-government and information sharing as well as government’s vision in the same, interviews were conducted with the Ministry of ICT’s administration. Thirdly, a case study of the Ministry of Tourism and Hospitality was conducted to establish the extent and tools of information sharing between the ministry and other line ministries, departments and
other institutions nationally and internationally. Data from the case were analysed using the Activity-Driven Needs Analysis (ADNA). Research findings from all activities have been discussed and further developed in two solutions-oriented focus group meetings with senior managers at both ministries of ICT and tourism in the area of cross-government information sharing, and in feedback sessions with research participants.
Literature review, analysis of ICT policy documents and case study analysis were insights which underpinned the development of an e-government framework for developing countries. The emphasis of the framework is for e-government designers to place importance on political and institutional factors ahead of any other determinant. Consistent with ADNA and the critical realist perspective, the aim is not to influence these political and institutional factors, but to understand their modus operandi and hence to construct an e-government solution which recognizes the dictates of all stakeholders
